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DoubleTree by Hilton Hotel and Suites Charleston - Historic District

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DoubleTree by Hilton Hotel and Suites Charleston - Historic District
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1,948 Reviews from our TripAdvisor Community

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Showing 1,931: English reviews
North Carolina
Reviewed 2 days ago NEW

Hilton needs to do something. Read the reviews, this isn't the local staffs fault. It needs a renovation and it needs it bad. This place is a dump. The location is great but that's about the only positive here. The hotel smells like a retirement home, musty and mildew. The light in the room is awful. Our first room had...

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Helpful?
Thank Duck_Commander
Chicago, United States
Reviewed 3 days ago NEW

We find this hotel welcoming and well run. It has charming décor with an eye toward the low country. The front desk staff are available and eager to assist. The valet is rapid and very polite. The breakfast team do a wonderful job. We enjoy the 2 room suite with living and bedrooms. It is very comfortable and well groomed....

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Thank Susan L
DTreebyHilton, Director of Operations at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review

Dear Susan L, Many thanks to you for yo ur 5 star review of our Hotel and Team. We appreciate your honest input of the services that we provide. We will continue working diligently with Housekeeping staff to ensure consistency among the entire department. We appreciate your consideration as we work on sharpening this departments performance. Thank you for staying...

Reviewed 1 week ago

Hotel has 2 key strengths - it's staff and it's location. Unfortunately, those strengths were outweighed by the other aspects of my 3 night stay. Room didn't have heat when I first arrived, business meeting room had strong mildew smell, room service was pitiful - meal was literally delivered in 2 small cardboard boxes with plastic utensils. This was a...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Tim S
DTreebyHilton, Director of Operations at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review

Dear Tim S, Thank you for reaching out to us to share feedback of your recent stay with us. We are very sorry that your experience was not exceptional. I apologize for the unacceptable room condition that you experience during your stay. We will utilize the input that you provided to focus on additional areas of concern to ensure 100%...

Reviewed 1 week ago

This was a beautiful hotel. The location is impeccable. It was clean. It was perfect. The room was great. The parking is expensive. We rented a car thinking we needed one. UBER was everywhere and really cheap. The hotel has the cutest outdoors. And it is right across the street from bars, restaurants, everything you need. I dont think I...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Florie Q
DTreebyHilton, Director of Operations at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review

Dear Florie Q, Thank you for your gracious review reminding everyone of how conveniently located the hotel is to many restaurants and bars. It is so exciting to read how much you enjoyed our location and the services provided by the hotel. We know that Charleston has many choices when it comes to hotels and we appreciate you choosing our...

Knoxville, United States
Reviewed 1 week ago

Rooms were not clean. Especially the Bathrooms. Very disappointed...Had to move rooms and the second was cleaner but still not what one would expect in a Hilton Property. Would not return to this hotel. This stay used Travel awards not cash or I would really have been upset. I had to Pay $25 a day to park I think.

Review collected in partnership with DoubleTree by Hilton
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Thank charlesy365
DTreebyHilton, Director Of Operations at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review

Dear Charlesy365, We are very sorry to heart about your unpleasant experience during your recent stay with us. We know how important it is to surpass the expectations of our guest and clearly we failed to accomplish that during your stay. We appreciate your feedback and will continue working with our housekeeping team to ensure the cleaning standards are exceeded....

Charlotte, United States
Reviewed 1 week ago

Stayed for a girls weekend with my best friend. The location and staff are superb. The valet gentleman we interacted with was extremely courteous and helpful. The rooms were pleasant and the bed comfy. The only complaint was regarding the temperature. We stayed in a bi-level Jr suite and the top floor (sleeping area) was significantly warmer than the bottom...

Review collected in partnership with DoubleTree by Hilton
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Thank malloryt687
DTreebyHilton, Director of Operations at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review

Dear Malloryt687, Many thanks to you for taking time to share feedback of your recent stay with us. We are so glad you chose our Doubletree by Hilton Historic District to serve as your host hotel for your girls weekend in Charleston. Please come back and stay with us again when you return to the Downtown Charleston area. Safe Travels,...

Reviewed 1 week ago via mobile

Stayed here for a getaway with my girlfriend. Room was clean and spacious. The morning breakfast was exactly what we were wanting. The fitness center was adequate. I was able to get a couple solid workouts in using the equipment provided (which included free weights up to 50lbs). Conveniently located with very friendly staff.

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Thank Matt L
DTreebyHilton, Director of Operations at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review

Dear Matt L, Thank you for entrusting us with your weekend getaway with your girlfriend. We are so please to read how much you enjoyed your stay with us. The very friendly staff that you encountered will be happy to assist in making your next stay in Charleston just as special if not more special the next time you return...

Knoxville, Tennessee
Reviewed 1 week ago

The Doubletree's convenient location, along with its wonderful staff and amenities made for a lovely end to 2016 and welcome to 2017 with special friends. This hotel is in the middle of the historic district of Charleston, so you simply park your car and walk to your favorite restaurants, bars and shops. The weather was moderate (60's and 70's), so...

Review collected in partnership with DoubleTree by Hilton
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Thank Cherod
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review

Dear Cherod, Many thanks to you for your very gracious 5 Star review summarizing your New Year's Eve experience at our hotel and in our city. it's exciting to read how much you enjoyed your stay with us. We appreciate you allowing us to be apart of your New Year's festivities. Please call on us again should you return to...

Washington DC, District of Columbia
Reviewed 1 week ago

Stayed at this hotel with my family over the new year's weekend. Service was great! Staff was great! Location was great - within walking distance of everything. My kids loved and and appreciated the"welcome cookies". Only thing that I did not care for was the small bathroom.

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Helpful?
Thank Lisa L
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review

Dear Lisa L, Thank you for allowing us to be apart of you and your family's New Year Holiday. We are certainly glad you enjoyed your stay with us. The New Year's holiday is so much about new beginnings, we hope that we have begun a new relationship with you and your family for many years to come. Safe Travels,...

Philadelphia, Pennsylvania
Reviewed 1 week ago

My husband and I stayed here from 12/27/16 to 1/1/17 when our original reservations at another hotel were lost. I am extremely glad they were lost, though, because we got to stay at the Doubletree. Every employee we met, from the front desk staff to the housekeeping and maintenance personnel, was friendly, greeting us and asking how we were. The...

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Helpful?
Thank Karyn G
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review

Dear Karyn G, Many thanks to you and your husband for spending time with us during the holiday. We are so glad your reservation got lost, because it allowed us the good fortune to have you as one of our guest. We are glad you enjoyed your stay and hope to have you return the next time you are in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
  • Room Service
Official Description (provided by the hotel)
Located overlooking the Charleston City Market in the heart of Charleston's Historic District, DoubleTree by Hilton Hotel & Suites offers the perfect combination of incredible location, guest room size, Southern hospitality, and amenities. DoubleTree Charleston Historic District is surrounded by award-winning restaurants, including Hank's Seafood and Brasserie Gigi. ... more   less 

Additional Information about DoubleTree by Hilton Hotel and Suites Charleston - Historic District

Address: 181 Church Street, Charleston, SC 29401-3122
Location: United States > South Carolina > Coastal South Carolina > Charleston > Downtown
Price Range: $188 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel and Suites Charleston - Historic District 3.5*
Number of rooms: 212
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Orbitz, Travelocity and Jetsetter so you can book your DoubleTree by Hilton Hotel and Suites Charleston - Historic District reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Charleston
Doubletree Historic District
Hotel Style:
#14 Business Hotel in Charleston
#24 Family Hotel in Charleston
#26 Romantic Hotel in Charleston
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel and Suites Charleston - Historic District staff and other travelers.
18 questions
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5 months ago
Atlanta, United States
7 months ago
Big Stone Gap, Virginia
over a year ago
Nashville, Tennessee

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Questions? Get answers from DoubleTree by Hilton Hotel and Suites Charleston - Historic District staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Spacious bi-level on Hilton Honors (2nd Floor)”
 of 5 bubbles 756LisaL756, 1 week ago | Read review
“The rooms in the conference center are quiet, but are large and comfortable.”
 of 5 bubbles KarynG408, 1 week ago | Read review
“Ask for newer "executive" wing... The room was new and fresh compared to the one we ended up with.”
 of 5 bubbles 859vikic, 2 weeks ago | Read review
“Get a room with more than one closet if sleeping 3 or 4 people.”
 of 5 bubbles PhilipS258, 2 weeks ago | Read review
“Get a room on the top floor (5th). A room facing the inner courtyard is super quiet.”
 of 5 bubbles TravelNowSwUsa, 4 weeks ago | Read review
5 of 5
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