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Courtyard Charleston Waterfront

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Courtyard Charleston Waterfront
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738 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Charleston Waterfront
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Showing 732: English reviews
Reviewed September 20, 2014 via mobile

This room had two queen beds with a sleeper sofa. The ceiling was high. It had all the amenities. Even covered parking. The view from the balcony was great. Even though there was traffic from the bridges it made just for a nice roar. Quiet and very relaxing. Nice cooler time of year too.

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Helpful?
Thank vickydavis95
HotelMngerGM, General Manager at Courtyard Charleston Waterfront, responded to this review

Thanks so much for your recent stay at the Courtyard Charleston and giving our hotel and staff a great review. We are happy to hear we were able to impress you with our accommodations and amenities. We thank you for your business and look forward to your next visit. Mark Thomas General Manager

Palm Coast, Florida
Reviewed September 18, 2014

It wasn't as nice as I expected it to be for the money! They need to change the name to " Tax Town " 13.5% + another $1.00 miscellaneous, just because they want toooo... Almost anywhere else in S.C. 6% TAX is all they charge. Plus room tax? A friendly place, ? Not like it use to be! ,:) But...

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Helpful?
Thank Robert F
MarkThomasGM, General Manager at Courtyard Charleston Waterfront, responded to this review

Dear Robert F & Guests, thank you for posting comments about your visit to Charleston. We are disappointed to learn you did not find value for the money spent. We work tirelessly to ensure a clean and well maintained property, with everything in good working order and will try even harder as a result of your comments. Thank you again...

Doylestown, Pennsylvania
Reviewed September 12, 2014 via mobile

We were visiting the area for 4 days and wanted a water view . This is the ideal spot. Close to downtown with easy access to Folly Beach,Sullivan island and Isle of Palms. Hotel offers a shuttle service for $6 which we used, it also not to far from the free trolley too, which we also used. We had a...

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Helpful?
3Thank Cookincath
HotelMngerGM, General Manager at Courtyard Charleston Waterfront, responded to this review

Thank you for staying multiple nights at our hotel during your recent visit to Charleston. We are very pleased to hear you thoroughly enjoyed your stay and loved your room with the beautiful river views. I am delighted to hear that Eddie was very helpful as is our entire staff. The next time your travels bring you to Charleston we...

Newtown, Pennsylvania
Reviewed September 10, 2014

I really liked this Courtyard. The staff was great! I wish I had written down the name of the woman who worked with us on the night we arrived as she deserves an award. So friendly and customer oriented. The fan was a bit loud in our room and this was promptly addressed. She gave us very helpful hints on...

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Helpful?
2Thank KMM0122
HotelMngerGM, General Manager at Courtyard Charleston Waterfront, responded to this review

Dear KMM0122, Thank you for your wonderful comments. I was so pleased to read that you enjoyed your stay at the Courtyard Charleston. We work hard to provide high levels of service. I will share your compliments with my team to let them know their efforts are appreciated and noticed. I will look into the few issues you faced and...

Reviewed September 4, 2014 via mobile

Choose another hotel. Snide, snobbish front desk clerk. Waited while she apparently was taking a personal phone call and I suppose I was a bother to her. Anyway, we left without checking in. Plenty of other really nice hotels with extremely polite staff close by. Spend your money elsewhere is my best advice.

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Helpful?
1Thank Denise N
MarkThomasGM, General Manager at Courtyard Charleston Waterfront, responded to this review

Greetings from the Waterfront Denise N ~ Thank you for taking time to share your experience with us. Please accept my sincere apologies. Your firsthand account will act as a teach tool for our Guest Service team. We work tirelessly to maintain a professional hotel and believe strongly is customer feedback. Thank you for aiding in our efforts to make...

Reviewed September 3, 2014

We stayed two nights in this hotel in a king-sized bed placed in a room barely large enough to accommodate a queen-sized bed. The lobby was not ramp accessible from the main parking lot and one evening of the two, all elevators were out. The staff, especially the bar and restaurant personnel were fabulous in seeing to our special needs...

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Helpful?
1Thank MrBill915
HotelMngerGM, General Manager at Courtyard Charleston Waterfront, responded to this review

Dear MrBill915, We appreciate you choosing the Courtyard Charleston for your lodging needs recently. I am glad to know that my staff took care of your needs and I do apologize for the issues you faced during your stay. I do hope you will reconsider and return to the Courtyard Charleston, as I would like you to experience the Hotel...

Coppell, Texas
Reviewed September 2, 2014

went into Charleston for one night on our way to Myrtle Beach; the surroundings were GREAT!! I love the river and it's right there. The front desk folks were very very friendly and helpful. The amenities like restaurants, etc. are all there too - the room was very clean and neat; it was a corner room so we had a...

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Helpful?
1Thank Peggy Q
HotelMngerGM, General Manager at Courtyard Charleston Waterfront, responded to this review

Dear Peggy Q, Thank you for sharing your wonderful experience at the Courtyard Charleston during your recent stay. We are glad you enjoyed our many amenities we have to offer and found our service to be excellent. Sorry about the AC unit keeping you awake all night. I have taken note of the room you stayed in to make sure...

Reviewed September 2, 2014

Made a reservation for a king bed suite with a let out bed. Got there and was given a standard room. Went back down stairs and advised my reservation was for a king suite. I was given a king suite. Upon opening the door there was a smell, like a deli. Opened the door, the room smelled as if pickle...

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Helpful?
1Thank reddawnbb
MarkThomasGM, General Manager at Courtyard Charleston Waterfront, responded to this review

Greetings reddawnbbs, Thank you very much for writing about your stay at our hotel. Customer feedback is the best way to continue to learn and make our hotel better. It is our goal to always meet and exceed the expectations of our guests and it always disheartening to learn that we failed to so. Please accept my sincere apologies. This...

Reviewed September 2, 2014

Came to Charleston for the very first time and could not have been more satisfied. Eddy, the concierge, was most friendly, helpful and informative. The front desk staff was also well mannered, polite and very nice. 2 thumbs up for people friendliness!!

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Helpful?
Thank Barbara M
HotelMngerGM, General Manager at Courtyard Charleston Waterfront, responded to this review

Dear Barbara M, Thank you for sharing your wonderful experience at the Courtyard Charleston during your recent stay. We take great pride in delivering excellent service, and comments like yours has validated our efforts. I will surely pass on your comments to Eddy and my front office staff. They will be happy to know that their efforts are being appreciated....

Reviewed September 2, 2014 via mobile

Very nice place right on the river excellent service with great breakfast buffett. Upgraded our room for free because we where on our honeymoon. Stay away from the city view rooms though they are right near the freeway.

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Helpful?
Thank Jovan H
HotelMngerGM, General Manager at Courtyard Charleston Waterfront, responded to this review

Dear Jovan H, Thank you so much for sharing your recent review of the Courtyard Charleston. I was happy to read that you enjoyed your stay with us. Our "southern charmed" location on the river with beautiful sunset views, makes us the hotel of choice when in the Charleston area. We hope to see you back again soon. Travel Safe....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover Courtyard Charleston Waterfront, located just minutes from the heart of downtown Charleston, SC. Unique among hotels in Charleston, guests can experience stunning views of the Ashley River while enjoying our hot breakfast options, unwinding on our beautiful terrace, swimming in the outdoor waterfront pool, relaxing by our fire pit or whirlpool, or resting in their spacious guest room. Our stunning hotel is a short drive from the city's top destinations including; the shopping on King Street, the downtown market, historic plantations, and military parks. This unique hotel offers a 24 hour fitness center and a business center. Join us each morning in The Ashley River Cafe for a delicious breakfast buffet. If you're looking for something quick, our waterfront Charleston hotel offers a 24-hour market with snacks, beverages, soups, sandwiches and salads. Our Charleston, SC meeting space is ideal for intimate rehearsal dinners, meetings, and social events. Experience true luxury accommodations at the top waterfront hotel in Charleston, Courtyard Charleston Waterfront. An unforgettable retreat. ... more   less 

Additional Information about Courtyard Charleston Waterfront

Address: 35 Lockwood Dr, Charleston, SC 29401
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $194 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charleston Waterfront 3*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Orbitz and Marriott so you can book your Courtyard Charleston Waterfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Charleston Waterfront Hotel Charleston
Charleston Courtyard
Charleston Marriott
Hotel Style:
#4 Green Hotel in Charleston
#33 Business Hotel in Charleston
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Charleston Waterfront staff and other travelers.
14 questions
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NW Louisiana
over a year ago
Bangor, Maine, United States
7 months ago

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Questions? Get answers from Courtyard Charleston Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“City view room faced a noisy highway and the parking lot - there is literally no city view from this hotel.”
 of 5 bubbles CindiSmith, 1 week ago | Read review
“Ask for a room with a balcony”
 of 5 bubbles carollM1870AC, Nov 30, 2016 | Read review
“Go somewhere else! Ask for a good room, might take a few times.”
 of 5 bubbles MJB1010, Nov 25, 2016 | Read review
“Ask for a waterfront view on one of the upper floors; you can also request a balcony. They do have free internet.”
 of 5 bubbles 13philliph, Nov 1, 2016 | Read review
“Get a balcony, if you can & top floor to avoid upstairs noise”
 of 5 bubbles scottk813, Oct 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question