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Courtyard Charleston Waterfront

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Courtyard Charleston Waterfront
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739 Reviews from our TripAdvisor Community

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Showing 733: English reviews
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Reviewed 2 days ago NEWvia mobile

Stayed here over the weekend. The rooms are very spacious and have great balcony views. Location makes it easy to get to all the attractions. They are currently doing construction and it starts around 07:00. I would wait until they are complete before booking. It's very loud. Other than that the hotel was very clean and staff was helpful. I...

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Helpful?
Thank Brandy W
00gc, Manager at Courtyard Charleston Waterfront, responded to this review

Dear Brandy W, Thank you for your stay at the Courtyard Charleston Waterfront and for sharing your feedback online. We are glad that you liked our welcoming associates, convenient location and your spacious room as well. However, we are sorry your visit was while our renovations were underway and that you had to endure the dust and noise that construction...

Toronto, Canada
Reviewed 1 week ago

Booking on line has the great disadvantage of not knowing that the hotel of choice is under construction . This hotel is in a great location, overlooking a lovely marina and the river. However, that did not compensate for trying to park in what seemed like a minefield of construction, with no signage to indicate how to get to reception....

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Helpful?
1Thank suwu2015
00gc, General Manager at Courtyard Charleston Waterfront, responded to this review

Dear suwu2015, Thank you for your review regarding your recent stay at our hotel. Please accept my apologies for the inconveniences caused to you during your stay. We have discussed your concerns with our team so that we can take the proper steps so this does not occur again. Thank you for bringing this to our attention. We hope that...

Sterling, Virginia
Reviewed 2 weeks ago

There was quite a bit of construction on the first floor near our room, and it consistently woke us up each morning - if not the actual construction, then it was the workers in the hallway. Our room was average, clean, and comfortable. We had a city view, which was actually a view of the parking lot and noisy road...

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Helpful?
Thank CindiSmith
00gc, General Manager at Courtyard Charleston Waterfront, responded to this review

Dear CindiSmith, Thank you for your recent stay. We appreciate you mentioning our wonderful outdoor space. We think it is one of our best features and we are so glad to see you enjoyed it so much. We do, however, apologize for the construction that we have going on. We hope you will visit us again when it is complete....

Kaneohe, Hawaii
Reviewed 3 weeks ago via mobile

We flew into Charleston for a wedding. The location of the Courtyard is great. Our room looked out over the river and marina. It was a short ride to the historic district, the hotel provided a shuttle. The room was large and comfortable. The staff were all amazingly helpful, whatever we needed they were there to make sure our needs...

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Helpful?
1Thank Michael S
00gC, Manager at Courtyard Charleston Waterfront, responded to this review

Thank you for staying at the Courtyard Charleston Waterfront during the wedding party. We are delighted you loved your spacious room along with the beautiful view, our convenient location, and our delicious breakfast buffet. Thanks for highlighting our staff for a job well-done. It was our pleasure serving you, and we hope to see you soon. Mark Thomas General Manager

Yorktown, Virginia, United States
Reviewed 4 weeks ago

Stayed one night and never again until construction is complete. Construction started at 0720 on a Saturday morning. Parking lot underneath is a mess with old furniture. Staff was outstanding! They were super friendly and helpful. Location is good near downtown but not with the hassle of parking or one way streets. Overall will stay again AFTER complete.

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Helpful?
Thank Jon C
00gC, General Manager at Courtyard Charleston Waterfront, responded to this review

Dear Jon, thank you for taking the time to share a review of your stay with us. We are pleased to hear how wonderful our staff treated you, but apologize for any inconveniences that our current renovations caused. We truly appreciate your feedback and will share it with our management team to make sure we are always providing the best...

Hilton Head, South Carolina
Reviewed January 10, 2017 via mobile

Husband in hospital across from Courtyard. Hospital called for a medical discount. When I called to give credit information was told no existing reservation on file. After holding on the girl came back and said they had one. Paid more than quoted. Had to return next night again. This time went through Marriott app on phone. This time got correct...

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Helpful?
Thank Mary Ann W
ManagerX1, General Manager at Courtyard Charleston Waterfront, responded to this review

Dear Mary Ann, thank you for your recent stay at our hotel and for sharing your experience. I apologize for the poor service that you received from our front desk team during what must be a difficult time. I have shared your comments with my Front Office Manager to remind our staff a friendly smile and kind hospitality go a...

Seattle, Washington
Reviewed December 31, 2016

Looking at a map, one could get the impression that this was within walking distance of King Street and historic Charleston. Well, that's not really true - it's not that far, but both due to highway configurations and the kinds of neighborhoods in between, this is a drive to downtown. The room was perfectly adequate, with a suitable number of...

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Helpful?
Thank T9-Orca
ManagerX1, General Manager at Courtyard Charleston Waterfront, responded to this review

Thank you for taking the time to share your comments about your recent stay. We are pleased you enjoyed your overall stay with us. However, I am sorry that that the location of the hotel was not appealing to you. Additionally, we are sorry you felt the price you paid for the room did not support your accommodations. We regularly...

Washington Dc, District Of Columbia
Reviewed December 29, 2016 via mobile

Overpriced, old, far from Historic district, building works. Spent one night in a family room. Building work is very disruptive (starts at 8) and limited parking due to building trucks. Walls are paper thin and despite being Elite Silver, our "quiet" room was near the lifts and with noisy neighbours and big foot upstairs walking until 3am. One minor compensation...

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Helpful?
Thank Kate G
ManagerX1, Manager at Courtyard Charleston Waterfront, responded to this review

Thank you very much for taking your time to review our property. We pride ourselves on delivering a memorable hotel experience to our guests; however, we obviously fell short of our goal during your recent stay. Please accept our sincere apology for the noise issues you experienced from the neighboring room and hallway. We emphasize the importance of quiet time...

Reviewed November 30, 2016

We were here for a family Wedding in August. First, we arrived on a very early flight and they were able to let us check in early, Then we had to change rooms for the following few nights, not their fault just they way we booked our reservation. The hotel staff moved all our luggage and cooler. We were surprised...

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Helpful?
Thank carollM1870AC
ManagerX1, Manager at Courtyard Charleston Waterfront, responded to this review

We appreciate you choosing the Courtyard Charleston Waterfront for your stay. We welcome many wedding groups that visit because of Charleston's distinction as a wedding destination. Our goal is to provide our guests with southern hospitality and it sounds like our team was successful in doing this during your stay. Thank you for your kind words. I will share them...

Reviewed November 29, 2016 via mobile

We've stayed a few times when we visited Mingo Point. The service is always attentive, but a special shout out to Ms. U who showed a whole bunch of Southern Hospitality! The hotel is right on the water, has a nice pool, and easy to get to.

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Helpful?
Thank kim c
ManagerX1, Manager at Courtyard Charleston Waterfront, responded to this review

It’s wonderful to read your remarks about your recent stay at the Courtyard Charleston Waterfront. We are glad to know that our efficient Front Desk associates made you feel welcome once again and you enjoyed our beautiful location on the river. Our goal is to provide our guests with southern hospitality, and we are happy you loved the same. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover Courtyard Charleston Waterfront, located just minutes from the heart of downtown Charleston, SC. Unique among hotels in Charleston, guests can experience stunning views of the Ashley River while enjoying our hot breakfast options, unwinding on our beautiful terrace, swimming in the outdoor waterfront pool, relaxing by our fire pit or whirlpool, or resting in their spacious guest room. Our stunning hotel is a short drive from the city's top destinations including; the shopping on King Street, the downtown market, historic plantations, and military parks. This unique hotel offers a 24 hour fitness center and a business center. Join us each morning in The Ashley River Cafe for a delicious breakfast buffet. If you're looking for something quick, our waterfront Charleston hotel offers a 24-hour market with snacks, beverages, soups, sandwiches and salads. Our Charleston, SC meeting space is ideal for intimate rehearsal dinners, meetings, and social events. Experience true luxury accommodations at the top waterfront hotel in Charleston, Courtyard Charleston Waterfront. An unforgettable retreat. ... more   less 

Additional Information about Courtyard Charleston Waterfront

Address: 35 Lockwood Dr, Charleston, SC 29401
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: $200 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charleston Waterfront 3*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Marriott and Travelocity so you can book your Courtyard Charleston Waterfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Charleston Waterfront Hotel Charleston
Charleston Courtyard
Charleston Marriott
Hotel Style:
#4 Green Hotel in Charleston
#33 Business Hotel in Charleston
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Charleston Waterfront staff and other travelers.
14 questions
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NW Louisiana
over a year ago
Bangor, Maine, United States
7 months ago

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Questions? Get answers from Courtyard Charleston Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“City view room faced a noisy highway and the parking lot - there is literally no city view from this hotel.”
 of 5 bubbles CindiSmith, 2 weeks ago | Read review
“Ask for a room with a balcony”
 of 5 bubbles carollM1870AC, Nov 30, 2016 | Read review
“Go somewhere else! Ask for a good room, might take a few times.”
 of 5 bubbles MJB1010, Nov 25, 2016 | Read review
“Ask for a waterfront view on one of the upper floors; you can also request a balcony. They do have free internet.”
 of 5 bubbles 13philliph, Nov 1, 2016 | Read review
“Get a balcony, if you can & top floor to avoid upstairs noise”
 of 5 bubbles scottk813, Oct 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question