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Montage Palmetto Bluff

Traveler (840)
Room & Suite (377)
Dining (109)

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Hotel direct offer!Montage Twenty
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About

#1 of 1 resort in Bluffton
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.3
GreenLeaders Gold level
Montage Palmetto Bluff, a prestigious luxury inn with gracious South Carolina cottages and village homes, is located along the May River. Just 30 minutes from nearby Savannah, GA and Hilton Head, SC, the resort has beautifully appointed cottages, cottage suites and resort rooms as well as luxury two, three and four bedroom home rentals. Spa Montage is one of the top-rated spas in the United States. 6 on-property restaurants and a gourmet food shop all provide for an array of dining options from casual to exquisite. Multiple pool facilities, fitness centers and a movement studio with complimentary classes are available. Extensive activities are offered including: equestrian, boating, kayaking, 18-hole Jack Nicklaus Signature Golf Course and croquet and tennis facility. The resort also features a wealth of stunning and intimate locations for weddings and events.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast in the room
Poolside bar
Canoeing
Golf course
Tennis court
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Salon
Steam room
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Shops
Sun loungers / beach chairs
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Languages Spoken
English, Spanish
Hotel links
Special Offer:Montage Twenty
Traveler Insights
This summary was created by AI, based on 24 recent English reviews.
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Many travelers describe the atmosphere at Montage Palmetto Bluff as welcoming, boasting a blend of old south charm and modern amenities. The hotel's location is often praised for its beautiful, well-kept surroundings, with the clean, stylish and spacious rooms earning positive reviews. However, the high costs and hidden fees have led to some complaints about poor value for money. Despite this, the hotel's service is generally rated highly, with staff known for their attentiveness and hospitality. Among the most popular features are the numerous amenities, including heated pools, restaurants, spa, and various recreational activities.
Location
Picturesque
Atmosphere
Welcoming
Rooms
Stylish
Value
Overpriced
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Abundant
Location
Picturesque
Many guests appreciate the hotel's location, describing it as beautiful, well-maintained and offering numerous amenities. The hotel's surroundings are also loved by many.
  • Traveler86_12
    Traveler86_12
    Aug 2023 29 contributions
    I absolutely love coming to this Montage location...
  • Amybeth B
    Amybeth B
    May 2023 81 contributions
    ...Chosen for location and our love of the low country...
  • EvanGuthrie
    EvanGuthrie
    Mar 2023 8301 contributions
    ...I really like the location and everything that they have available here...
  • Jeremy B
    Jeremy B
    Dec 2022 3 contributions
    ...The location and surrounding property is beautiful and incredibly maintained...
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Atmosphere
Welcoming
The hotel atmosphere is often described as welcoming and friendly with a combination of old south charm and modern amenities. The rooms are stylish, spacious and beautifully appointed.
  • Traveler86_12
    Traveler86_12
    Aug 2023 29 contributions
    ...The hotel is a bit dated but the decor helps make up for it, along with the STUNNING grounds...
  • martin s
    martin s
    Aug 2023 135 contributions
    ...The hotel while looking like an older inn was luxurious...
  • James
    James
    May 2023 6 contributions
    ...The rooms are beautifully appointed and there are ample bicycles to go around for all the guests!...
  • Brian Seastrom
    Brian Seastrom
    Mar 2023 7 contributions
    The accommodations are stylish and spacious rooms with modern amenities...
  • Hayley S
    Hayley S
    Jan 2023 14 contributions
    ...It’s not a stuffy atmosphere at all, but rather warm, welcoming and super friendly... They left a bed, bowls, and homemade biscuits for her in the room...
  • mleleanor
    mleleanor
    Jan 2023 152 contributions
    The room (King with balcony/lagoon view) was simply lovely...
  • Roman K
    Roman K
    Nov 2022 5 contributions
    ...Beautiful old south charm with modern amenities...
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Rooms
Stylish
Travelers generally found the rooms to be stylish, modern, and spacious with beautiful views. However, some guests found the rooms expensive and the beds uncomfortable.
  • Traveler86_12
    Traveler86_12
    Aug 2023 29 contributions
    ...None of my complaints are major but at $700 a night and a Forbes 5 star rating, I’d expect better...
  • martin s
    martin s
    Aug 2023 135 contributions
    ...The hotel while looking like an older inn was luxurious...
  • platinummedallion
    platinummedallion
    Jul 2023 39 contributions
    ...Big on extra fees and short on service...
  • James
    James
    May 2023 6 contributions
    ...The rooms are beautifully appointed and there are ample bicycles to go around for all the guests!...
  • DayTrip29918844040
    DayTrip29918844040
    Apr 2023 1 contribution
    We stayed in the Inn by the family pool, our room was small and disappointing compared to other Montage rooms we have stayed in...
  • Madeline R
    Madeline R
    Mar 2023 9 contributions
    I booked a room here for three nights for my close friend's wedding on property. This is a more expensive hotel than my husband and I would typically stay at, but we wanted to be close to the events and decided to splurge and treat ourselves to a fun weekend in a part of the country we had never been to before...
  • Brian Seastrom
    Brian Seastrom
    Mar 2023 7 contributions
    The accommodations are stylish and spacious rooms with modern amenities...
  • Capesails
    Capesails
    Mar 2023 15 contributions
    ...He not only lugged the crazy heavy luggage but drove us right to our room...
  • Exploration271919
    Exploration271919
    Feb 2023 2 contributions
    ...And for the price of the room the bed was lumpy & hard...
  • mleleanor
    mleleanor
    Jan 2023 152 contributions
    The room (King with balcony/lagoon view) was simply lovely...
  • Hayley S
    Hayley S
    Jan 2023 14 contributions
    ...They left a bed, bowls, and homemade biscuits for her in the room... Room service, breakfast/lunch/ dinner at Octagon, dinner at River House...
  • Jeremy B
    Jeremy B
    Dec 2022 3 contributions
    ...The arrival and welcome experience is fantastic (thank you Josh), rooms were great, amenities and restaurant superb...
  • Roman K
    Roman K
    Nov 2022 5 contributions
    ...Beautiful old south charm with modern amenities...
  • AmiP
    AmiP
    Jul 2022 57 contributions
    Beautiful property, my room had a nice view over the lagoon...
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Value
Overpriced
Travelers often complain about the high costs, hidden fees, and poor value for money at the hotel, despite the luxurious setting and amenities.
  • Traveler86_12
    Traveler86_12
    Aug 2023 29 contributions
    ...None of my complaints are major but at $700 a night and a Forbes 5 star rating, I’d expect better...
  • platinummedallion
    platinummedallion
    Jul 2023 39 contributions
    Magnificent property upon arrival... Only on second day, after asking, does one learn that housekeeping only comes to clean at cottage once a week (though you can pay more to have maid service more often)... Beware: many of activities (water sports, tennis courts, etc) are actually run by the community association (which apparently has developed a rocky relationship with Montage Hotel, just ask them and you will hear plenty)--extra charges to outside party for activities that Hotel advertises... Even calling shortly after concierge makes car ride to make minor time change in airport pickup (Montage doesn't encourage ubers in or out) results in an extra $50 fee... Big on extra fees and short on service... One gets sense that Montage Hotel is not a hospitality company but private equity fund trying to squeeze its customers...
  • Susan Rose
    Susan Rose
    Jun 2023 6 contributions
    The concierge staff is part time and cannot manage bookings for large family group such as the 14 in our family.Beet to make all dining ,sports and spa reservations on your own...
  • Madeline R
    Madeline R
    Mar 2023 9 contributions
    I booked a room here for three nights for my close friend's wedding on property. This is a more expensive hotel than my husband and I would typically stay at, but we wanted to be close to the events and decided to splurge and treat ourselves to a fun weekend in a part of the country we had never been to before... I was told they would look into it, left multiple voicemails and emails, and to this day have never heard back and have been charged...
  • Exploration271919
    Exploration271919
    Feb 2023 2 contributions
    ...And for the price of the room the bed was lumpy & hard...
  • Hayley S
    Hayley S
    Jan 2023 14 contributions
    ...Montage has truly perfected the vacation experience... Room service, breakfast/lunch/ dinner at Octagon, dinner at River House...
  • Kelsey Ann
    Kelsey Ann
    Nov 2022 44 contributions
    ...The gate staff was extremely rude and demanded we pay 15$ Cash only... I don’t know think I will ever return to Montage the beautiful southern hospitality and charm of the resort has been forever ruined for us...
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Cleanliness
Meticulous
Many guests commend the cleanliness of the resort's surroundings and housekeeping service, although some mention that it comes at an extra cost.
  • Traveler86_12
    Traveler86_12
    Aug 2023 29 contributions
    ...Lastly, the Veuve pool by River House was completely unmanned...
  • platinummedallion
    platinummedallion
    Jul 2023 39 contributions
    ...Only on second day, after asking, does one learn that housekeeping only comes to clean at cottage once a week (though you can pay more to have maid service more often)...
  • mleleanor
    mleleanor
    Jan 2023 152 contributions
    ...The bed was so comfortable and housekeeping is amazing-including the turndown service...
  • Hayley S
    Hayley S
    Jan 2023 14 contributions
    ...The resort buildings and grounds are beautiful and perfectly manicured...
  • Jeremy B
    Jeremy B
    Dec 2022 3 contributions
    ...The location and surrounding property is beautiful and incredibly maintained...
  • Kelsey Ann
    Kelsey Ann
    Nov 2022 44 contributions
    ...Never in 4 years did we have to pay to get through the front gate...
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Service
Inconsistent
The service at the hotel is generally exceptional, with staff praised for their attentiveness and warm hospitality, though some guests reported issues with responsiveness and professionalism.
  • Traveler86_12
    Traveler86_12
    Aug 2023 29 contributions
    ...I could be wrong but it truly seemed like the hotel was struggling to find staff. When you attempt to call the hotel, the phone is not answered promptly or sometimes at all... Many did not have a clue on proper etiquette and customer service... The wait to get a table at Octagon on Sunday was 15+ minutes and a long line formed throughout the lobby... The wait to get our food was much longer...
  • martin s
    martin s
    Aug 2023 135 contributions
    ...Everyone who work there was so pleasant and willing to go the extra mile...
  • platinummedallion
    platinummedallion
    Jul 2023 39 contributions
    ...Only on second day, after asking, does one learn that housekeeping only comes to clean at cottage once a week (though you can pay more to have maid service more often). When told front desk that out of toilet paper, returned later to find rolls of toilet paper just left on front porch (even the Courtyard will do daily mail service now, and probably do more than leave toilet paper outside door!)... And if you call for any assistance outside business hours, get a recording that front desk only open from 9-6pm (I bet Four Seasons and Rosewoods fully staffs their front desks)... Even calling shortly after concierge makes car ride to make minor time change in airport pickup (Montage doesn't encourage ubers in or out) results in an extra $50 fee...
  • William98
    William98
    Jul 2023 35 contributions
    ...The afternoon cookies were great in the hotel lobby...
  • Susan Rose
    Susan Rose
    Jun 2023 6 contributions
    The concierge staff is part time and cannot manage bookings for large family group such as the 14 in our family.Beet to make all dining ,sports and spa reservations on your own...
  • James
    James
    May 2023 6 contributions
    ...The rooms are beautifully appointed and there are ample bicycles to go around for all the guests!... We even had the hotel arrange for us to tour the surrounding islands by boat and our captain was an ecologist and an expert of Palmetto Bluff, Port Royal Sound and Hilton Head Island - really fantastic!...
  • Amybeth B
    Amybeth B
    May 2023 81 contributions
    ...The staff was incredible personable and friendly. Shout outs to Josh and Jolie... Fantastic experience from start to finish...
  • Brian Seastrom
    Brian Seastrom
    Mar 2023 7 contributions
    ...The service is consistent, with a staff that is attentive to our every need to ensure our satisfaction... The menu features local ingredients that are expertly prepared and presented, and the service is impeccable... Montage Palmetto Bluff delivers on all fronts...
  • Capesails
    Capesails
    Mar 2023 15 contributions
    ...Our experience began with a very warm welcome from Dino who greeted us like family (maybe even better). He not only lugged the crazy heavy luggage but drove us right to our room... Cat checked us in and gave us a great overview of the property... Dinner was delicious at Octagon with suggestions and excellent service from Arielle... Special shout out to Cassie for the morning nature walk and history of the area-we learned so much and she made it fun with her enthusiasm for her subject... Dinner at River House our second evening was amazing also and beautifully plated... Bryce and Chad was a fantastic team-attentive but not hovering... And Zoltan sent us on our way with cheer despite our early departure-with water for our journey plus 2 hats to remember the wonderful time we had...
  • EvanGuthrie
    EvanGuthrie
    Mar 2023 8301 contributions
    ...The staff here is very friendly and accommodating to make sure that you have everything that you need for the best stay...
  • Madeline R
    Madeline R
    Mar 2023 9 contributions
    I booked a room here for three nights for my close friend's wedding on property... We immediately scrambled to find an alternative option and called the Montage to ask them to amend our reservation... It took forever to get through to someone who would help but finally they said they would adjust it to Friday night... As soon as we knew this, we immediately called the Montage again and explained the situation... I was told that they could not refund me because someone was already checked in under my name, which obviously was not true since I was stuck in Dallas... I was told they would look into it, left multiple voicemails and emails, and to this day have never heard back and have been charged... Other luxury hotel companies like Rosewood I have found to be much more understanding and wanting to make things right for their guests...
  • Miriam Y
    Miriam Y
    Feb 2023 28 contributions
    Our guide Leslie Balassone was wonderful... Gave many interesting facts Regarding the area, took pictures for us and made it a fun informative trip...
  • Exploration271919
    Exploration271919
    Feb 2023 2 contributions
    ...Great service & very friendly staff...
  • Erica W
    Erica W
    Jan 2023 1 contribution
    ...We experienced impeccable service from the moment we checked in. The dog-friendly policy adds to the convenience and comfort, with thoughtful touches like dog beds and bowls... Susan Ahern at the Peter Millar store stands out for her exceptional customer service, going above and beyond to help my husband find the perfect outfit... Overall, the Montage Palmetto Bluff is a top-tier hotel that exceeds expectations in every way...
  • Hayley S
    Hayley S
    Jan 2023 14 contributions
    ...I’ve never experienced that level of service or luxury before, even at 5 star hotels... The pools are heated to perfection (who knew winter swimming was fun?!)... and there are multiple jacuzzis available all day... They have a coffee station in the morning, cookies, tea and lemonade in the afternoon and s’mores in the evenings by the fire... The spa, massage and amenities were great too... They left a bed, bowls, and homemade biscuits for her in the room... Room service, breakfast/lunch/ dinner at Octagon, dinner at River House...
  • mleleanor
    mleleanor
    Jan 2023 152 contributions
    ...The bed was so comfortable and housekeeping is amazing-including the turndown service. We did the bicycle picnic lunch and biked over to the dock at Moreland... There was enough food for four in our picnic baskets for two... Susie's morning yoga class was amazing-she is a special person... We had a little issue with a lamp in our room and it was promptly repaired...
  • Jeremy B
    Jeremy B
    Dec 2022 3 contributions
    ...The service experience was incredible from prior to arrival with several efforts made by staff to prepare for our arrival, book activities, make us familiar with holiday events, etc. The arrival and welcome experience is fantastic (thank you Josh), rooms were great, amenities and restaurant superb... Appreciate Michael being so helpful and getting our family around the property... My gratitude to Catherine at the SPA for being gracious and helping my wife & I with appointments and services...
  • Mere M
    Mere M
    Dec 2022 1 contribution
    I just want to say that I recently stayed at the Montage Palmetto Bluff and it was absolutely the best service I’ve ever experienced! Everyone was so attentive and went above and beyond expectations... True southern hospitality at its finest... Thanks to all that made our trip special - Dawnet , Henrick, Roxroy, Omar, Susan , Joe and Lisa for the best service and cocktails for our meals each day... Andrew and Heather at front desk for the seamless check in process, and also for the late checkout which was much needed and appreciated!... To Vargas and Dino for finding my jacket!... I highly recommend Cat she was incredible and Catherine at front desk was very attentive and professional... Great staff and definitely 5 star service!...
  • Kelsey Ann
    Kelsey Ann
    Nov 2022 44 contributions
    ...Never in 4 years did we have to pay to get through the front gate... We tried to explain we were checking into the hotel but the woman was not open to calling the front desk to confirm our reservation... I don’t know think I will ever return to Montage the beautiful southern hospitality and charm of the resort has been forever ruined for us...
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Amenities
Abundant
Guests praised the hotel for its numerous, well-maintained amenities such as heated pools, restaurants, spa, and various recreational activities.
  • Leslie S
    Leslie S
    Sep 2023 8 contributions
    ...The cottages to the cuisine is top notch!...
  • martin s
    martin s
    Aug 2023 135 contributions
    ...The hotel while looking like an older inn was luxurious. Everyone who work there was so pleasant and willing to go the extra mile... Loved sitting just watching the lagoon...
  • platinummedallion
    platinummedallion
    Jul 2023 39 contributions
    Magnificent property upon arrival... When told front desk that out of toilet paper, returned later to find rolls of toilet paper just left on front porch (even the Courtyard will do daily mail service now, and probably do more than leave toilet paper outside door!)... Beware: many of activities (water sports, tennis courts, etc) are actually run by the community association (which apparently has developed a rocky relationship with Montage Hotel, just ask them and you will hear plenty)--extra charges to outside party for activities that Hotel advertises...
  • William98
    William98
    Jul 2023 35 contributions
    ...Very relaxing family vacation, and great amenities. The afternoon cookies were great in the hotel lobby... Hotel was a short walk from Wilson village and all that it had to offer...
  • Susan Rose
    Susan Rose
    Jun 2023 6 contributions
    The concierge staff is part time and cannot manage bookings for large family group such as the 14 in our family.Beet to make all dining ,sports and spa reservations on your own... Fabulous swimming pools..great boating trips, pickle ball, clay shooting and archery...
  • James
    James
    May 2023 6 contributions
    ...A fantastic hotel and area to relax and enjoy the beautiful south! The Montage and all Montage’s are beautiful and elegant hotels!... The rooms are beautifully appointed and there are ample bicycles to go around for all the guests!... We even had the hotel arrange for us to tour the surrounding islands by boat and our captain was an ecologist and an expert of Palmetto Bluff, Port Royal Sound and Hilton Head Island - really fantastic!... I would strongly recommend Palmetto Bluff and we will be back to visit!...
  • Amybeth B
    Amybeth B
    May 2023 81 contributions
    Came to this resort for a quick girls getaway trip... The staff was incredible personable and friendly... Get outside ride bikes explore... Fantastic experience from start to finish...
  • Brian Seastrom
    Brian Seastrom
    Mar 2023 7 contributions
    The accommodations are stylish and spacious rooms with modern amenities... The resort property is lush and beautiful... The restaurants are great, particularly River House... The menu features local ingredients that are expertly prepared and presented, and the service is impeccable... Montage Palmetto Bluff delivers on all fronts... I recommend this property to anyone traveling to SC...
  • EvanGuthrie
    EvanGuthrie
    Mar 2023 8301 contributions
    Montage Palmetto Bluff is a great place to get away and relax. I really like the location and everything that they have available here... The staff here is very friendly and accommodating to make sure that you have everything that you need for the best stay...
  • Madeline R
    Madeline R
    Mar 2023 9 contributions
    I booked a room here for three nights for my close friend's wedding on property... Other luxury hotel companies like Rosewood I have found to be much more understanding and wanting to make things right for their guests...
  • Capesails
    Capesails
    Mar 2023 15 contributions
    ...He not only lugged the crazy heavy luggage but drove us right to our room... Dinner was delicious at Octagon with suggestions and excellent service from Arielle... Dinner at River House our second evening was amazing also and beautifully plated... River House has a very talented kitchen and pastry chef... And Zoltan sent us on our way with cheer despite our early departure-with water for our journey plus 2 hats to remember the wonderful time we had...
  • Carly H
    Carly H
    Mar 2023 4 contributions
    ...Everything was exceptional, from the service to the food to the chocolate chip cookies and s’mores! Our children had a great time and there were plenty of activities for them even little ones!...
  • Exploration271919
    Exploration271919
    Feb 2023 2 contributions
    ...Great service & very friendly staff. Beautiful setting & lots of amenities...
  • Erica W
    Erica W
    Jan 2023 1 contribution
    We absolutely loved our stay at the Montage Palmetto Bluff. We experienced impeccable service from the moment we checked in... The dog-friendly policy adds to the convenience and comfort, with thoughtful touches like dog beds and bowls... The property's stunning views, multiple dining options, and activities for all ages make it an ideal choice for a relaxing getaway... Overall, the Montage Palmetto Bluff is a top-tier hotel that exceeds expectations in every way...
  • Hayley S
    Hayley S
    Jan 2023 14 contributions
    From the moment I drove up to the inn I knew this was going to be a special place... I’ve never experienced that level of service or luxury before, even at 5 star hotels... The resort buildings and grounds are beautiful and perfectly manicured... There are so many fun activities and places to explore... I even got to participate in star gazing one night and looked through a high-power telescope to see the craters on the moon... The pools are heated to perfection (who knew winter swimming was fun?!)... and there are multiple jacuzzis available all day... They have a coffee station in the morning, cookies, tea and lemonade in the afternoon and s’mores in the evenings by the fire... The spa, massage and amenities were great too... Montage has truly perfected the vacation experience... You can lounge and relax or you can have lots of active adventures... It’s not a stuffy atmosphere at all, but rather warm, welcoming and super friendly... It’s also SUPER dog friendly!... Miles and miles of trails to walk and explore... They left a bed, bowls, and homemade biscuits for her in the room... Room service, breakfast/lunch/ dinner at Octagon, dinner at River House...
  • mleleanor
    mleleanor
    Jan 2023 152 contributions
    The room (King with balcony/lagoon view) was simply lovely. The bed was so comfortable and housekeeping is amazing-including the turndown service... We did the bicycle picnic lunch and biked over to the dock at Moreland... There was enough food for four in our picnic baskets for two... We had a little issue with a lamp in our room and it was promptly repaired...
  • Jeremy B
    Jeremy B
    Dec 2022 3 contributions
    ...The location and surrounding property is beautiful and incredibly maintained. The service experience was incredible from prior to arrival with several efforts made by staff to prepare for our arrival, book activities, make us familiar with holiday events, etc... The arrival and welcome experience is fantastic (thank you Josh), rooms were great, amenities and restaurant superb... Our boys (10/11) had such a fantastic time - loved the smores, pools being heated, pickleball, bike rides, SOOO much to explore...
  • Mere M
    Mere M
    Dec 2022 1 contribution
    ...Everyone was so attentive and went above and beyond expectations... If you ever get a chance to stay there, it truly will be very memorable!... Thanks to all that made our trip special - Dawnet , Henrick, Roxroy, Omar, Susan , Joe and Lisa for the best service and cocktails for our meals each day... Andrew and Heather at front desk for the seamless check in process, and also for the late checkout which was much needed and appreciated!... I had one of the best spa experiences ever... I highly recommend Cat she was incredible and Catherine at front desk was very attentive and professional... Great staff and definitely 5 star service!...
  • Roman K
    Roman K
    Nov 2022 5 contributions
    ...Beautiful old south charm with modern amenities. Very close to Savannah and Hilton Head...
  • AmiP
    AmiP
    Jul 2022 57 contributions
    Beautiful property, my room had a nice view over the lagoon... The grounds are nice, saw plenty of birds, the lagoon is beautiful… but the property itself didn’t feel anything extraordinary...
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Raquel B wrote a review Nov 2023
1 contribution
This montage fell short for me. I came with my family and stayed in one of the montage houses. Yes the property is breathtaking but everything else a little bland . It was thanksgiving and the hotel was definitely full- making it very difficult to get any attention or any of the included perps. Bookings were impossible. And you can’t use spa without a service !!!! Only redeeming quality was staff member Shayne .
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Date of stay: November 2023Trip type: Traveled with family
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Jamie Amarasuriya wrote a review Aug 2022
25 contributions19 helpful votes
Hotel's Favorite
We loved it so much we came back two summers in a row! First, I should say that we live in coastal southern California, so we are lucky to have natural beauty on a daily basis, but there is something about the tranquility in this locale that draws us in. Montage is unbeatable. The rooms are beautifully decorated and have every possible thoughtful detail and convenience, and we especially love the larger bathroom size. All dining options are outstanding, and housekeeping is impeccable (and I am very hard to please on that one.) The pool area is beautiful and has a great vibe, and our favorite on-property is electric bikes for miles and miles of safe and beautiful trails in and out of the residential area and golf course. I always think it's weird when people comment on employees at a hotel because it seems pretentious, but I would be remiss not to mention Richard (valet), Zulfira (front desk), and Firoze (rooms) who are all three so devoted and passionate about the property, it's contagious! They do not miss an opportunity to make guests feel welcome and spoiled. MPB is so close to Savannah Airport, and a super easy drive up to Charleston for a day or two on either end of your trip. If you are on the fence about trying this property, DO IT - you will not be disappointed.
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Date of stay: August 2022
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Ross F wrote a review Nov 2023
Highland Park, Illinois783 contributions250 helpful votes
The rooms are beautiful, the beds are comfortable, and the showers are powerful. The 20,000-acre Low Country property is absolutely magnificent and they do all the little things beautifully. Free bikes to tour the site. Two beautiful pools, and free make-your-own s'mores around the bonfire every night. Free coffee in the morning and cookies in the afternoons. The staff couldn't possibly be any friendlier or more service-oriented. At the conference, the banquet food was delicious. We've stayed here before and had a similarly perfect experience.
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Date of stay: November 2023
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Trip type: Traveled on business
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Response from Becky Hinton, Other at Montage Palmetto Bluff
Responded 3 weeks ago
Dear RossF1234, Thank you so much for this thoughtful review of your recent return visit to Montage Palmetto Bluff. It is so helpful to learn what our guests appreciate about the service and facilities here at the Resort as we constantly strive to provide an extraordinary guest experience. We hope to see you again soon. Warm regards, Matt Quick Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NCTraveler wrote a review Nov 2023
NC6 contributions5 helpful votes
Stayed for a long weekend about a month ago, As the title says, the property is beautiful. But if you need anything, it's 50/50 if it actually will happen. And if you expect management to help - forget it. It seems every positive review gets attention ... but those less than great? Ignored.
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Date of stay: October 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Becky Hinton, Other at Montage Palmetto Bluff
Responded 2 weeks ago
Deaer NCTraveler2000, Thank you for sharing your review. A personal email has been sent to you from our Director of Rooms in the hopes that you will be so kind as to share with him additional details of your visit. Such details are invaluable as we strive to improve our service and facilities. Best regards, Matt Quick Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LeeAnn H wrote a review Nov 2023
Bedford, Massachusetts290 contributions87 helpful votes
+1
My husband and I stayed here for 4 nights. We LOVED how quiet the property is and how nice most of the staff were. Our room (a king in one of the guest houses) was clean and the furnishings were nice. However, the towels were VERY worn—one even had a small hole in it! The property itself is beautiful and the walking trails are lovely. We had a champagne picnic one day that was wonderful. However, the concierge indicated a route through a private neighborhood which was clearly marked “residents only”. When we asked her about this the next day, she said we shouldn’t go there. Ok. Then maybe don’t highlight the route on the map? We had some snags with room service dinner, as the order was delivered missing chicken (for our salads), limes (for our San pelligrino) and spoons for our dessert. It took 3 calls and a manger to finally get it corrected and taken off of the bill. Very frustrating to have to deal with this for a very simple order. Spa facilities are wonderful but therapists must be instructed to up sell as much as possible. My massage therapist stated additional offerings and was not pushy, but the esthetician I had could easily be a used-car salesman with her hard selling for additional services. It was obnoxious and detracted from what should have been a relaxing experience. Our dinners at Octagon and The River House were outstanding. Eco tours (walking and on the boat) were also very good. I would definitely recommend the Montage and plan to return. I’m hoping management can tweak these service issues so that the property can truly be a 5 star experience.
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Date of stay: October 2023
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Location
Service
Trip type: Traveled as a couple
Room Tip: Expect to be firm with the spa therapists regarding which treatments you would like
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Becky Hinton, Other at Montage Palmetto Bluff
Responded 3 weeks ago
Dear 857leeannh, Thank you for taking the time to share your thoughts following your recent visit to Montage Palmetto Bluff. We are grateful for the information you provided, both complimentary and constructive. Please do forgive us for the shortcomings you experienced. Rest assured your concerns have been noted and we trust that on your next visit you will find the experience more satisfactory. Warm regards, Matt Quick Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thomas H wrote a review Oct 2023
Baltimore, Maryland10 contributions1 helpful vote
Everything at Montage Palmetto Bluff is exceptional. From the Bartenders. Security, pool staff - every trip to Montage Feels Like a dream. And should anything come up on your trip, you can expect the whole staff to know how to handle it perfectly. The beds, mini bar and in room dining was also exceptional. 10/10 - our 4th time and gets better and better.
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Date of stay: October 2023
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Location
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Becky Hinton, Other at Montage Palmetto Bluff
Responded 3 weeks ago
Dear ThomasHH198, Thank you so much for this review following your recent return visit to Montage Palmetto Bluff. Your kind words are music to our ears. We look forward to your next visit with us and hope we can provide an even more enjoyable experience for you. Warm regards, Matt Quick Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yek531 wrote a review Oct 2023
Boston, Massachusetts16 contributions3 helpful votes
The Palmetto Montage Bluff is beyond spectacular. The location, grounds, service are all beyond excellent. Upon arrival the staff looked after us in every way possible, from the valet, to check in, hostess, bar staff, restaurant staff and grounds people. Everyone was so friendly, kind and helpful. They have not missed anything at this resort. We stayed in one of the cottages, complimentary bikes parked right out front. It is tranquility at its finest. The food was delicious, golf, tennis, pickleball, pools, firepits, s'mores everything was thought out here. I highly recommend staying here, we will be back and we will be checking out the other locations around the US. Thank you!
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Becky Hinton, Other at Montage Palmetto Bluff
Responded Oct 11, 2023
Dear yek531, Thank you for taking the time to share your kind words following your visit to Montage Palmetto Bluff. We are so pleased to learn that you enjoyed your time with us. We hope to have the pleasure of welcoming you back another time soon. Warm regards, Matt Quick Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rm e wrote a review Sep 2023
12 contributions6 helpful votes
3 rd time there 1st time since its been a montage ,The good : great place actually favorite resort in america , beautiful , peaceful , stayed in a cottage steam shower , on the river great room. The not so good : bed was a littel hard for me , The breakfast menu not good and breakfast food just ok, had oatmeal first day and was terrible bunrt my tongue bad so they had to of nuked it. , omellet 2and day just ok , for a montage or any resort of this caliber I was expecting a higher level breakfast and was surprised the breakfast was dismal, They need a chef inspired menu and better food . Most of the help was all imported young people that were only there on work visas but they were very nice and helpful. Overall I would go back just hope they step up their game especially for the rate they charge to stay there
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Date of stay: September 2023
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Trip type: Traveled with family
Room Tip: theres some great off site resturants we went to the Farm and it was fantastic , do the kayaking...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Becky Hinton, Other at Montage Palmetto Bluff
Responded Oct 11, 2023
Dear 161rme, Thank you for sharing a review of your recent visit to Montage Palmetto Bluff. Although you note that this is your favorite resort, we are disappointed to learn that we did not meet your expectations in a couple of areas. Your concerns have been shared with our Director of Food & Beverage and will certainly be taken into consideration as we constantly strive for improvements. We hope to have the pleasure of welcoming you back to the Resort another time soon. Warm regards, Matt Quick Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leslie S wrote a review Sep 2023
Aiken, South Carolina8 contributions1 helpful vote
+1
Amazing in every way! The staff, and the resort is fabulous!! We enjoyed every minute of our stay!! The cottages to the cuisine is top notch!!Great place to unwind!! My father also enjoyed playing golf at May River Golf Club! Can’t wait to go back!
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Becky Hinton, Other at Montage Palmetto Bluff
Responded Sep 6, 2023
Dear lesliesV9097WB, Thanks so much for visiting Montage Palmetto Bluff. We are so pleased to learn that you enjoyed your time with us, and we look forward to welcoming you back to the Resort at the earliest opportunity. Warm regards, Matt Quick Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James wrote a review Aug 2023
Newport Beach, California6 contributions
+1
A fantastic hotel and area to relax and enjoy the beautiful south! The Montage and all Montage’s are beautiful and elegant hotels! The rooms are beautifully appointed and there are ample bicycles to go around for all the guests! The food was spectacular and they even brought in a master sushi chef! We even had the hotel arrange for us to tour the surrounding islands by boat and our captain was an ecologist and an expert of Palmetto Bluff, Port Royal Sound and Hilton Head Island - really fantastic! We rode bicycles every day for hours and hours - such fun!! I would strongly recommend Palmetto Bluff and we will be back to visit!
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Enjoy!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Becky Hinton, Other at Montage Palmetto Bluff
Responded Sep 1, 2023
Dear James H, Thank you for taking the time to share your thoughts following your recent visit to Montage Palmetto Bluff. It's very helpful to learn what our guests especially enjoyed during their time with us. We're so pleased that you were able to experience the beautiful surroundings ... Palmetto Bluff is indeed a very special place. Please come back and see us again soon. Warm regards, Matt Quick Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Bluffton area.
PRICE RANGE
$511 - $678 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
inn at palmetto bluff, an auberge hotel bluffton, hotel at palmetto bluff, resort at palmetto bluff
FORMERLY KNOWN AS
The Inn at Palmetto Bluff, A Montage Resort
LOCATION
United StatesSouth CarolinaCoastal South CarolinaBluffton
NUMBER OF ROOMS
200
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MONTAGE PALMETTO BLUFF - Updated 2023 Prices & Resort Reviews (Bluffton, SC)

Frequently Asked Questions about Montage Palmetto Bluff
Which popular attractions are close to Montage Palmetto Bluff?
Nearby attractions include The Church of the Cross (2.2 miles), Old Town Bluffton (2.3 miles), and Palmeto Oaks Sculpture Garden (1.8 miles).
What are some of the property amenities at Montage Palmetto Bluff?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Montage Palmetto Bluff?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Montage Palmetto Bluff?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Montage Palmetto Bluff?
Yes, valet parking is available to guests.
What are some restaurants close to Montage Palmetto Bluff?
Conveniently located restaurants include Truffles Cafe Bluffton, Local Pie Bluffton, and The Bluffton Room.
Are there opportunities to exercise at Montage Palmetto Bluff?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Montage Palmetto Bluff?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Montage Palmetto Bluff?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Montage Palmetto Bluff offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Montage Palmetto Bluff?
The staff speaks multiple languages, including English and Spanish.