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#1 of 4 hotels in Watch Hill
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Welcome to Rhode Island's only five-diamond resort. Ocean House is nestled on the very scenic Atlantic ocean coast, and was named one of 13 most luxurious properties in the world by Forbes. Ocean House is also home to the state's only five-star restaurant and spa. The property is conveniently located only two hours from Boston and three hours from New York -- an easy train or car drive away. Ocean House is also within an hour from Newport, Rhode Island. The Ocean House Hotel is a luxury hotel offering a stunning and historic setting, beautifully appointed guest rooms, many guest amenities and complimentary activities. Guest can enjoy complimentary wine and cooking classes in the Center for Wine & Culinary Arts, fitness classes, complimentary squash and billiards, croquet classes during summer and a wide range of beach activities. Guests enjoy complimentary wifi and modern conveniences in the guest rooms. The hotel features in-room dining as well as floor valet and concierge services. For guests with a vehicle, free valet parking is available. Guests can explore the scenic and charming village of Watch Hill, the historic light house and the lovely area of South County, Rhode Island. The staff at The Ocean House looks forward to serving you during your upcoming visit.
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Room & Suite (371)371
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Babysitting
Valet parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Complimentary tea
Complimentary welcome drink
Wine / champagne
Boating
Squash
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Massage
Salon
Concierge
Gift shop
Non-smoking hotel
Shops
Butler service
24-hour check-in
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, French, Spanish, German
Hotel links
Location
Full view
78Somewhat walkable
Grade: 78 out of 100
11Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
Contact
1 Bluff Ave, Watch Hill, Westerly, RI 02891-5703
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This is a unique property in a great location with a magnificent beach. We were unlucky to have visited post Labor Day when the weather was a bit on the cool side. Certainly not the hotel's fault. However, it's important to understand that this is a beach resort. If it's not beach weather, there's just not that much to do. And the four figure daily room rate, while probably well justified in midseason, seems pretty steep if you can't spend your day on this great beach. If I return, I'll be sure to pick July or August dates and not take a chance on the shoulder season. Some suggestions: upon booking, be sure to ask about reservations for dining and activities. We were deeply disappointed that we were unable to dine at Coast, which they describe as "one of the world's best waterfront restaurants" and "a one-of-a-kind dining experience." As hotel guests, we expected that at least something (5:30 or 9:00?) might have been available at least one night. Also, ask well in advance what else fills up and needs to be reserved (Spa? Beach cabanas?). Don't pay up for a room with a terrace; they offer no privacy from your neighbors. Also, when you're (inevitably) waiting upon arrival for your room to be ready, ask to borrow a Mercedes vehicle available for test drive. We were lucky to secure an AMG S 63 coupe, which gets from 0 to 60 in 3.4 seconds (or so I've read ;)). Try a private croquet lesson from national champion Stephen Morgan, even (particularly!) if you've never played before. …
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Date of stay: September 2020
1 Helpful vote
Helpful
Perched on a hilltop in Watch Hill Rhode Island sits my favorite east coast destination. The great staff, impeccable rooms , great location and delicious food, keeps us coming back. Lately, I’ve enjoyed going to the beach at the end of the day and playing bridge on my laptop. That’s divine!
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Date of stay: September 2020
Rooms
Location
Service
Room Tip: Facing the ocean with a terrace...
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Helpful
Responded 1 week ago
Dear Beverly, First, thank you for being a loyal guest. What a compliment it is that Ocean House is your “favorite east coast destination.” We’re delighted to know that the service, your culinary experiences, the beach and your ability to relax brings you back. We look forward to the pleasure of serving you again. Until then, warm regards, Daniel Hostettler, President and Group Managing Director Antonia Korosec, General Manager
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Summary: While the beach setting was excellent, the hotel is considerably over priced and not worth the cost, when compared to many other luxury properties. It did not live up to the hype. Very nice, but not world class as described and rated. The Good: -Beautiful, clean beach setting. Never felt overcrowded despite, hotel being at capacity. Lovely and friendly beach staff. -Bell and valet staff were conscientious, competent, and extremely polite. -Attentive, responsive, friendly wait staff at all the dining venues. -Beach taco/margarita shack was convenient and fun. The Bad: -Inconsistent, unresponsive, and late housekeeping staff. Several instances of not replenishing soap, water, etc. One day housekeeping was completely skipped until we complained about it, close to dinner time. A piece for the door to our terrace fell off on our first day. It was conspicuously placed against the wall, and it remained there our entire six night stay. -Culinary demonstrations were elementary and uninspiring. We went to one that was no longer than 10 minutes, and most home cooks could have done a better job. We cancelled our remaining culinary demo reservations, after that. -Activities representative/telephone concierge had little to no knowledge of local area and consistently provided incorrect information both about hotel activities and general area activities. One of several examples — When asked about things to do in Newport, she responded, “I have no idea. I don’t really like Newport.” -Disposable water bottles were not provided. Each person received a refillable bottle, but there were only two filtered water stations on the property, and some days the water had a funky odor/taste. -Poor quality hotel bikes. We took the bikes out for a ride around town, and were surprised at how unstable they were. -Room terrace not really private. There were only half walls separating adjoining terraces. One afternoon our next door neighbor was seated on her terrace, smoking a joint as we were trying to relax. Given the additional cost for a room with a terrace, we felt it wasn’t worth it. The Neutral: -Grounds and common areas were well appointed and maintained as expected. -Restaurant options were above average to good, but nothing spectacular. At a place of this purported caliber, you might expect more imagination and versatility. There were no nightly specials at any of the venues. After a few days, more variety would have been welcomed. The meal at Coast was very good, but given the cost and the Forbes five star rating, it fell short, especially when compared to other restaurants in that class. -Beds and bedding were quite comfortable, per expectations. -Good quality, easy to use shower, with decent water pressure. -Appropriate COVID-19 protocols appeared to be in place at all times.…
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Date of stay: September 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Responded 1 week ago
Dear Tasteful Traveling Duo, We’re pleased that you found any of our staff members “lovely, friendly, polite, attentive and responsive.” We’re also pleased that you felt like COVID-19 protocols were in place at all times, and you found the beds comfortable. Regarding the refillable water bottles, we are eliminating single use plastics in an effort to help the environment, a direction that most guests appreciate. In addition to the three water filling stations, our valet restocks rooms with chilled sparkling and still water that you could have used as well. We are saddened to learn that some other areas of the property didn’t meet or exceed your expectations. We will share some of these items with our team in the spirit of improving in the future. Sincerely, Daniel Hostettler, President and Group Managing Director Antonia Korosec, General Manager
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The facility is lovely but considering what they charge, it is the biggest rip off imaginable. The service is abominable. It took 5 attempts to reach room service, reception, valet, etc. on the phone. The room service orders were always incorrect, and the promised wait times were outrageous. To add insult over injury service was provided 30 minutes later than quoted. They overcharge (I was charged $800 for 2 massages quoted at $195 apiece). The food is very good and the wait staff is wonderful, but it takes forever to be seated and there is no communication between the outdoor and indoor restaurants. The beach service is minimal at best. We had lunch on the beach and had to dispose of our own dishes because there was no one around and the bees were terrible. There is no outdoor pool which is misleading. We were misled to believe that we had our room for 4 nights and therefore we were sent to thier sister property, The Watch Hill Inn and for $1,000 a night there is no room service at all and the valet never showed up. Horrible experience overall.…
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Date of stay: August 2020
Value
Cleanliness
Service
1 Helpful vote
Helpful
Responded 2 weeks ago
Dear Christina, We’re glad that you found Ocean House staff “wonderful” and food good, but we are sorry to learn of your frustration with in-room dining and other areas. As it relates to our restaurants, we call guests 10 days in advance of their visit to make dining reservations, which is particularly important during this time when we are spacing out tables. We’re also concerned about your surprise in your “room change” to Watch Hill Inn, for we are very diligent about our pre-arrival email communication. If you are interested, kindly email us your contact details at Communications@OceanHouseRI.com with Trip Advisor in the headline, and we can look into more details of your stay, including your Spa experience. Sincerely, Daniel Hostettler, President and Group Managing Director Antonia Korosec, General Manager
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The Good - Beautiful location on the beach - Excellent dining options - Nice rooms - Impressive Public Areas The Bad and the Ugly - Comically has service issues through out - they simply don’t answer the phone and if they do don’t get anything done - Absentee manager - asked to speak to him on numerous occasions but never posted once. Does not know want to so or simply does not care at all - check in 30 minutes, multiple missed reservations, multiple missed housekeeping, never once a call back - ask for anything and the answer is always”no”! Chuck Royce did such a great job with the development, surely he can find somebody who went to Cornell hotel school to manage the place???!!!
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Date of stay: August 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Responded 2 weeks ago
Dear FivestarT, We are glad to see you enjoyed your accommodations, the “excellent” dining options, public areas and the beach. We apologize for the challenges during your stay. Our property is managed by some of the finest hospitality professionals in the country, and they do their best during these unusual times. We would like to know the details surrounding your stay, and welcome your email at Communications@OceanHouseRI.com. Warm regards, Daniel Hostettler, President and Group Managing Director Antonia Korosec, General Manager
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PRICE RANGE
$525 - $1,915 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ocean house hotel watch hill
LOCATION
United StatesRhode IslandWashington CountyWesterlyWatch Hill
NUMBER OF ROOMS
68
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Claim Your Listing Frequently Asked Questions about The Ocean House
Which popular attractions are close to The Ocean House?
Nearby attractions include Watch Hill Merry Go Round & Beach (0.2 miles), Watch Hill Lighthouse (0.3 miles), and Watch Hill Beach (0.2 miles).
What are some of the property amenities at The Ocean House?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Ocean House?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ocean House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ocean House?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Ocean House?
Conveniently located restaurants include Olympia Tea Room, St. Clare's Annex, and Coast.
Are there opportunities to exercise at The Ocean House?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is The Ocean House located near the city center?
Yes, it is 0.5 miles away from the center of Watch Hill.
Are any cleaning services offered at The Ocean House?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ocean House?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ocean House offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.