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Holiday Inn Express and Suites Smithfield - Providence

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Holiday Inn Express and Suites Smithfield - Providence
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89 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights at this Holiday Inn Express. We requested and received a handicapped accessible room which was plenty spacious. The Bathroom was a roll in shower stall with a flip down seat. It also had a handheld shower in addition to the fixed shower head. Other than the doorbell not working on our room it was very clean,... More 

Helpful?
Thank Susan C
Scott B, Director of Sales at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear Susan C, We are thrilled you had a great stay and found your room perfect for your needs. We appreciate your complimentary words regarding the friendliness of our staff, your kind words certainly motivate us to work even harder to exceed our guests expectations. And I can agree with you regarding the pancake machine.....it is wonderful. We are looking... More 

West Lawn, Pennsylvania
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 20, 2016

We stayed here while visiting Bryant College which is just down the road. Perfect location for that, but there isn't much else here nearby. When we asked for directions to shopping/restaurants... we had to drive for several miles. The staff was very friendly. The included breakfast was fine, what you expect for free breakfasts. (and since there isn't ANYTHING close... More 

Helpful?
Thank Eksknight
Scott B, Director of Sales at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear Eksknight, We are glad you enjoyed your stay with us. Although we are in a somewhat suburban setting, keep in mind on your next stay that we are just 15 minutes from downtown Providence and 45 minutes from Boston. Our front desk agents would be happy to direct you to some of the great sites and features that surround... More 

Albany
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed July 18, 2016

The room was fine and we did get exactly WHERE we wanted. The beds, 2 doubles, were hard and not comfy. The room was as always nice and clean. The swimming pool, inside, was VERY sterile and not attractive at all. The pool itself was nice, but they could put a couple potted plants or something to make it look... More 

Helpful?
Thank sfrisino
Scott B, Director of Sales at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear sfrisino, Of course we are disappointed we did not meet your expectations. It is our goal and objective to exceed out guests expectations. We are happy you enjoyed our deluxe breakfast buffet and look forward to hosting you again in the future. More 

Poughkeepsie, New York
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed June 28, 2016

Stayed here to be near very large wedding reception, and the staff accommodated our large group very well. Rooms were ready when we checked in, and gifts from the bride were distributed exactly per her instructions. There were also warm chocolate chip cookies and friendly faces waiting for us. Breakfast was a good variety of vegetarian and non-vegetarian options, including... More 

Helpful?
Thank beberebozo
Scott B, Director of Sales at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear beberebozo, We are so glad you had a great stay and enjoyed the quite surroundings. Thank you also for the compliments to our staff. We work very hard to ensure a pleasant and welcoming atmosphere. We look forward to hosting you again soon. More 

Singapore
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 19, 2016

As some other reviewer mentioned, the rates in this small hotel fluctuates a lot according to things like special events, weekends etc. This should give you an indication that you're in a small town where things don't usually happen, so perhaps we cannot expect the same sort of service and quality as a hotel in a metropolis like Manhattan. You're... More 

Helpful?
Thank LNE1976
IHGService, Guest Relations Manager at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear LNE1976, Thank you for staying with us and for sharing your insights. I am glad that you enjoyed the food selection and that you found our staff highly commendable. However, I understand that your stay was not 100% satisfactory due to the condition of the room and the elevator. Please accept our sincerest apologies for any inconvenience these may... More 

Maryland
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 31, 2016

The rate for the first night (Saturday) was $249.00. The rate for the second night was $119.00. This makes no sense at all. Why should the rate for the first night be double that of the second night? I know rates vary by night but this is a bit much. I'm sure Holiday Inn has some lame corporate excuse about... More 

Helpful?
1 Thank Evan L
Scott B, Director of Sales at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear Evan L, Our rates fluctuate based on the time of year, demand and city wide events. As you stayed during university graduations in our area, our rates are in-line and below our competitors. Just so you are aware, we will always be competitive within our local market and our guests always get the best rate possible compared to our... More 

Pasadena, California
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed May 22, 2016

Much to my chagrin, this hotel became the required business hotel when traveling to the Providence area, so I have much experience. They seem to have gotten better, which is why I've given them the rating of 'poor' and not 'terrible', and the pancake printer available at breakfast brings me a bit of joy as it's the closest thing I've... More 

Helpful?
Thank ThunderWallace
Scott B, Director of Sales at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear ThunderWallace, We are truly sorry we did not meet your expectations. We strive to exceed our guests expectations and to not meet yours is a disapointment and a clear challange for us. We look forward to hosting you again and proving our commitment to 100% guest satisfaction. See you soon. More 

Travelers are raving about these Smithfield hotels

Newburgh, New York
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 13, 2016

A quick one night stop for a business trip. Solid breakfast buffet in the morning, although I hate to say that's expected now. Good sized room, clean, quiet hotel overall. A little bit of a distance to get to restaurants around the hotel but not unreasonable. I'd stay here again for short stays.

Helpful?
Thank Dibble1919
Scott B, Director of Sales at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear Dibble1919, We are so happy you enjoyed our breakfast buffet and our oversized rooms. In regards to restaurants, we just had two new restaurants open down the street form us. I have already tried them and they are great. Next time your in the area ask for me and I would be happy to make reservations for you. We... More 

Boston, Massachusetts
1 review
2 of 5 stars Reviewed May 13, 2016

I didn't know what to expect when I went to this hotel. I've read positive reviews as well as negative reviews. The front staff was very nice. The room, however, wasn't. I couldn't tell you the last time the rug was cleaned. It was so black and smelly, I was getting sick. The bathroom was clean, except for the mold... More 

Helpful?
Thank Newenglandtravels72
Scott B, Director of Sales at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear Newenglandtravels72, Of course we are taken aback by your review and are at a loss to your experience. To address your your comments I feel obligated to convey to you our inroom carpets were all replaced the first week of May, 2016. I sincerely forward my opologies we did not meet your standards and our promise of a great... More 

Telford, Pennsylvania, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 6, 2016

Nice, clean, quiet, and in good repair. The breakfast buffet was good, and hot - but typical of any decent hotel these days. Overall, the type of hotel anyone would want. I just thought it was overpriced for the location. A 15 minute ride could save you some money.

Helpful?
Thank Ron A
Scott B, Director of Sales at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear Ron A, We are glad you had a nice and quiet stay. we know how important that is for our guests. Thank you for your kind words....clean, nice and in good repair are just a few key words we like to hear. Thank you again for staying with us and we look forward to hosting you again in the... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Holiday Inn Express and Suites Smithfield - Providence

Address: 1010 Douglas Pike, Smithfield, RI 02917-1203
Location: United States > Rhode Island > Smithfield
Price Range: $127 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express and Suites Smithfield - Providence 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Smithfield - Providence Hotel Smithfield
Comfort Suites Smithfield
Smithfield Comfort Suites
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