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Holiday Inn Express Middletown / Newport

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Traveler (52)
Room & Suite (21)
Dining (2)
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Overview
  • Excellent26%
  • Very good42%
  • Average17%
  • Poor10%
  • Terrible5%
Travelers talk about
“bagels”(27 reviews)
“free breakfast”(28 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star Hotel
All hotel details
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Rooms
Apr 29Apr 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (408)
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385 results
Traveler rating
103
147
70
41
24
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LanguageEnglish
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103
147
70
41
24
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All reviewschili's restaurantbagelsfree breakfastdvd playerparking lotneeded a place to staybreakfast roomminute drivewould stay here againking beddesk stafffridge and microwavedecent hotelcoffee makerthe room was nicenice sizefront desk clerk
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1 - 5 of 385 reviews
Reviewed 3 weeks ago

They are currently remodeling, and once it's done I'm sure it will be great. Our room was clean, the bed comfortable, and everything worked fine. The breakfast was good with lots of choices. The tray of cookies in the evening were a treat. The staff...More

Thank Monica B
Response from Rochelle L, Front Office Manager at Holiday Inn Express Middletown / NewportResponded 3 weeks ago

Thank you for your kind review. We hope you choose to stay with us in your future travels as we cant wait to WOW our guests with our newly renovated rooms once they are complete.

Hotel's Favorite
Reviewed December 12, 2017

Friendly reception by Susan at the front desk. Assigned quiet room as requested. Older property, well maintained, currently renovating the top floor. Spacious room with king bed, comfy chair, sofa and coffee table, desk, large screen TV and a DVD player, fridge and microwave oven....More

Thank HermanTheGerman-inTX
Response from lkelly123, Manager at Holiday Inn Express Middletown / NewportResponded December 14, 2017

Thank you for your kind review! I am glad you enjoyed your stay with us. The location is a great asset to us, since we are located so close to Newport. I will pass along your review to the staff, especially Susan at the desk....More

Reviewed January 27, 2018

When we booked, we were told that there was an indoor pool, TV and room for five (three kids under 10 and two adults). Well, there wasn't. The heated indoor pool was not in service, the TV didn't work dependably (really bad when you have...More

1  Thank bosco47
Response from Rochelle L, Front Office Manager at Holiday Inn Express Middletown / NewportResponded January 28, 2018

Thank you for taking your time to review our hotel. We are undergoing a complete renovation at the moment to our entire property, including our pool area in order to improve our services and amenities. I want to apologize that the pool was undergoing this...More

Reviewed December 11, 2017

This is about 20 minutes away from the historic areas of Newport Rhode Island and makes a great base to see things in the area. There are a bunch of restaurants in the area along with buses and a trolley that runs into Newport. I...More

Thank Dan H
Response from lkelly123, Manager at Holiday Inn Express Middletown / NewportResponded December 13, 2017

I am glad that you enjoyed your stay and that the renovation process did not disturb your get away! Our location is a great asset as it is so close to the Newport attractions. Please stay with us again soon to enjoy the new renovation...More

Reviewed December 9, 2017

People were friendly, the rooms were passable, it was clear that renovations were ongoing and the rooms were in need of updating and repairs. Our room had stains on the carpets, the bath ceiling has a large area of rough patch and the floor looked...More

Thank guyc171
Response from lkelly123, Manager at Holiday Inn Express Middletown / NewportResponded December 13, 2017

Thank you for your review! I am glad that you enjoyed your stay! We are in the middle of our renovations and they are slatted to be completed this spring. Please stay with us again soon to enjoy the updated rooms. Lauren Kelly Assistant General...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Heated pool
Indoor pool
Hot Tub
Details
Price range
$80 - $354 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$80 - $354 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (52)
Room & Suite (21)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Bruce B
March 21, 2018|
Answer
Response from joesaufley46 | Reviewed this property |
Since it has been over 6 months since I stayed there, it is best to check directly with the hotel.
0
Votes
Bruce B
October 11, 2017|
AnswerShow all 2 answers
Response from Rochelle L | Property representative |
We are undergoing a complete renovation throughout the hotel. We are expecting to be done by graduation week.
0
Votes
Pat H
October 18, 2016|
AnswerShow all 3 answers
Response from LA915x | Reviewed this property |
I have no idea. That's a hotel issue as far as accommodating an additional person in a room that already has 4 people in it.
0
Votes
Room Tips
"Go somewhere else"
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"ask for a fully renovated room"
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"Ask for a room away from the renovations."
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"Look somewhere else."
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