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Holiday Inn Express Middletown / Newport

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Holiday Inn Express Middletown \/ Newport
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342 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Purdys, New York
1 review
5 of 5 stars Reviewed 1 week ago NEW

Confused this Holiday Inn with the one in South Kingston by mistake. Demetrius and Sam at the front desk were extremely helpful in helping us cancel our reservation at the other holiday inn and getting us a room here in order to be closer to Newport! Breakfast was great, the rooms were very clean and a great location near Newport.... More 

Helpful?
Thank jhaley609
Gouda, The Netherlands
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is nice and well situated close to a diner. The breakfast is included and there is a indoor swimmingpool. The rooms are nice and comfortable. Holiday Inn is always a garantee for good value.

Helpful?
Thank Augustinus W
Fuengirola
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Had a great stay here. Room was lovely and clean. I had requested an early check in as we had driven down from providence that morning. Unfortunately the room wasn't ready until 3pm so we had to busy ourselves locally until then. Why offer an early check in preference if you can't honour it?? That was the only downside everything... More 

Helpful?
Thank adaminspain
Chicago, Illinois
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For a family visit to Newport my wife selected this hotel as offering value for money and convenience. We used hotel points as well as paying for the 4 day visit. Hotel staff were helpful and location is convenient for Newport. However, decor is dated as evidenced by threadbare carpet in hallway and dowdy rooms. Of note, the difficult to... More 

Helpful?
Thank michael n
A TripAdvisor Member
2 of 5 stars Reviewed 4 weeks ago via mobile

We arrived at 9 pm after horrific traffic. It took us almost 6 hours to get here when it usually takes 3 1/2. It is our 37th wedding anniversary and we had to put our cat to sleep before we left so we were pretty upset as well as exhausted. They told my husband who is a squire member who... More 

Helpful?
Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Holiday Inn Express Middletown / Newport, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback regarding our hotel. It is regretful to learn about your dismay towards the confusion on your reservation, which may have inconvenienced you in any way. We would love to regain your faith in our hotel so we have sent you an email discussing this matter further. Again,... More 

Travelers are raving about these Middletown hotels

Freedom, Maine
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 17, 2016

We were very happy with our experience at this hotel. Good service, comfortable beds, easy check in and out. Great location for making all the spots for our daughter's wedding. Only problem was continental breakfast lacking for gluten free person. Hopefully, will get better in the future.

Helpful?
Thank Tracee W
srnhg, Manager at Holiday Inn Express Middletown / Newport, responded to this review

Thank you for being our guest at the Holiday Inn Express in Middletown, RI. We appreciate your feedback. We are glad to hear you enjoyed our location just minutes to downtown Newport. We are sorry for any inconvenience caused by the lack of gluten free items on the buffet. We will be addressing your concerns with the manager of the... More 

Baldwinsville, New York
Level Contributor
168 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed June 5, 2016

Susan at the front desk was very friendly at check in. Our room was on the first floor at the end of the corridor - we were concerned about noise because it was right next to the outside door but it turned out fine. There was a small refrigerator and microwave in the room. They also had a little Keurig... More 

Helpful?
Thank MaureenT7224
IHGService, Guest Relations Manager at Holiday Inn Express Middletown / Newport, responded to this review

Dear MaureenT7224, Thank you for taking the time to write a review of our hotel. I sincerely apologize for any inconvenience you may have experienced due to the noise levels and serve at breakfast. Let us assure you that we want nothing more than to ensure your satisfaction from the time you book your reservation, up until you leave our... More 

Leerdam, The Netherlands
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 30, 2016

We booked this hotel with the IHG app. which works realy well. The reception at the front desk was friendly and our 2 room suite was ready on arrival. There is plenty free parking space in front of the hotel, we stayed in a 2 room suite with tv in both rooms. The separation wall between the bedroom and the... More 

Helpful?
Thank Willem C
IHGService, Guest Relations Manager at Holiday Inn Express Middletown / Newport, responded to this review

Dear Willem C, Thank you for your review regarding your recent stay at Holiday Inn Express Middletown Newport, RI. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful... More 

Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed May 23, 2016 via mobile

I was not happy with any part of my dealings with this particular hotel. I book my room two months in advance. I choose this hotel because it is pet friendly only to receive a call from the hotel 1 hour before check in on the day of that room I booked you can not have a pet in. When... More 

Helpful?
Thank Lisa W
srnhg, Manager at Holiday Inn Express Middletown / Newport, responded to this review

Thank you for your review of the Holiday Inn Express in Middletown, RI. Customer satisfaction is our number one priority and we apologize if you did not experience our best efforts. The hotel is not pet friendly and we sincerely apologize for the inconvenience caused by this misinformation. We are also sorry for the issues you experienced with your guest... More 

1 review
4 of 5 stars Reviewed May 16, 2016

I've been coming to this hotel for the last four years as my daughter attended Roger Williams Univ. - These last two weekends were to the prep to get her and belongings home, hem a formal dress and Graduation. Front desk on both occasions were so friendly - the first weekend, I was informed there were three basketball teams and... More 

Helpful?
Thank Lori M
srnhg, Manager at Holiday Inn Express Middletown / Newport, responded to this review

Thank you for being a repeat guest at the Holiday Inn Express in Middletown, RI. We are pleased to hear that our staff, our amenities, and the hotel itself met/exceeded your expectations. We are glad we were able to upgrade your room to a suite. We appreciate your patronage and hope to continue to welcome you back beyond graduation! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Located just minutes from downtown Newport, Beaches, The Newport Mansions and so much more; Holiday Inn Express Middletown is the perfect retreat from a long day of adventures and exploration. ... more   less 

Additional Information about Holiday Inn Express Middletown / Newport

Address: 855 West Main Road, Middletown, RI 02842
Location: United States > Rhode Island > Middletown
Price Range: $162 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Middletown / Newport 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Holiday Inn Express Middletown / Newport Hotel Middletown
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