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All reviewsroom was cleanwhirlpool suitecloset areaneeded roomsyogurtsmall gymlarger rooman older hotelfree breakfastnice indoor poolcomfortable staywaffle makerstayed for nightsboat showwasher and dryerstaff was very friendly and helpfuldefinitely stay here again
if you need a place to stay close to Newport and do not want to spend an arm and a leg this is a good option. The hotel is very close to Newport and all of its attractions. The hotel has nice rooms that are...More
Response from FrontDesk_GM, General Manager at Quality Inn & Suites Middletown - NewportResponded 2 weeks ago
Our goal at Quality Inn & Suites Middletown is to impress all our guests so we're thrilled we accomplished this during your visit. We're so pleased our location was ideal for your needs and that you appreciated our competitive rates. It's also nice...More
Very relaxing, comfortable, quiet. Due to the time of year and the weather, there were not many people at the hotel when we were there. So, it was very quiet. The room was nice, it had a whirlpool tub in the room, very convenient.More
Response from FrontDesk_GM, General Manager at Quality Inn & Suites Middletown - NewportResponded February 2, 2018
It is fabulous to hear that you enjoyed such a relaxing visit with us! Nothing beats a refreshing whirlpool tub during a quiet getaway. We hope you enjoyed some time around the area as well. We look forward to serving you again very...More
Had a comfortable stay in a larger room at the hotel.
The room was a good size but dated.
The breakfast was the same as the rest of the chain establishments that we had stayed in.
The gym was ok.
It has a pool but...More
Response from FrontDesk_GM, General Manager at Quality Inn & Suites Middletown - NewportResponded January 25, 2018
Thank you for sharing your valuable feedback regarding your recent stay. While we're happy that you had an enjoyable stay and appreciated our clean and spacious accommodations, we are saddened to hear that you were disappointed in some aspects of your visit. Please accept our...More
I cancelled my reservation on *****, got a confirmation #, but the hotel still charged me the full price! When I contacted the hotel, they said they required 48 hours notice even though I paid an additional fee to book a room which was refundable...More
Response from FrontDesk_GM, General Manager at Quality Inn & Suites Middletown - NewportResponded January 23, 2018
Thank you for taking the time to share your concerns with us. It's unfortunate that your travel plans changed and we offer a sincere apology for any inconvenience you experienced due to our cancellation policies. It saddens us to know that, with the...More
Your concierge Demetrius is an outstanding employee. He was extremely polite, respectful, courteous and knowledgeable and he made a great stay even better. Because it was a slow time he gave us a room with a hot tub no extra charge. The breakfast was very...More
Response from FrontDesk_GM, General Manager at Quality Inn & Suites Middletown - NewportResponded January 16, 2018
We greatly appreciate your thoughtful compliments about Quality Inn & Suites Middletown! Our concierge, Demetrius, delights in sharing his in-depth knowledge of the area with our guests. He'll be thrilled to know how much his exemplary assistance meant to you. It's also wonderful that you...More