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Courtyard Newport Middletown

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Courtyard Newport Middletown
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268 Reviews from our TripAdvisor Community

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Showing 263: English reviews
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Reviewed 1 week ago via mobile

Extremely disappointed in this hotel. I have stayed at Marriott before and this eady below their level. Had several issues. The basic need of a working tv was two much to ask and the front desk was no help. The pool ceiling was actually failing down , they were putting up a temp support system. So disappointed

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Helpful?
Thank evclark1
02842, General Manager at Courtyard Newport Middletown, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us at the Newport Middletown Courtyard Marriott. I am so sorry to hear that your TV was not working while you were here - I will be sure to have our Engineering team check into it. The temporary support staging you saw in the pool...

Reviewed March 6, 2017 via mobile

We brang our dogs to this Resort it being dog friendly, and we're welcomed. It was like a small apartment with breakfast both mornings. It was near a dog park. It was a nice drive to the cliffs and mansions. The staff was so friendly and we will definitely go back here. The indoor pool was very nice also.

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Helpful?
Thank Carolyn C
Boston, Massachusetts
Reviewed February 28, 2017 via mobile

I've stayed at a lot of Courtyard Marriotts. This one doesn't meet their high standards. The staff is great but it doesn't make up for tepid water and a room that is either too hot or too cold. Marriott needs to fix this persistent problem. I checked out early and went to another hotel.

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Helpful?
Thank A E S
02842, Manager at Courtyard Newport Middletown, responded to this review

Dear AES, Thank you for taking the time to share you comments regarding your recent stay with us at the Newport Middletown Courtyard Hotel. I was happy to hear that you felt the staff was great! I have reviewed your comments with our Engineering department as have asked that they look into the tepid water and room heating / cooling...

New England, United States
Reviewed February 21, 2017

After our previous disastrous experience with another Marriott property (the Courtyard in Devon, PA) I was a bit reluctant to dip my toes into the Marriott waters again, but the price quoted was something 'I could not refuse" and we took a chance. Well, lighting almost struck twice again, with a bit of a botched inability of property staff to...

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Thank GabeyBaby
Boston
Reviewed January 8, 2017

If I ever need to recommend a hotel in that area I would certainly recommend this one. It was also easy to find and there are plenty of things around the hotel if you need anything. Although I should note that this hotel is not super close to downtown Newport. I'm pretty sure the only way to get there would...

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Helpful?
Thank nicki2343
Schenectady, New York
Reviewed December 16, 2016

Overall I found this a very good place to stay and would stay again in a heartbeat. I found the bed to be comfortable, the room incredibly dark (great for sleeping) and quiet. Staff was very pleasant. It could have been a 5 except for the following reasons, the first two having to do with temperature. First, the water...it takes...

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1Thank SirVayR
Owings, Maryland
Reviewed December 3, 2016

Hotel was good choice. Breakfast and dinner options from a pre-prepared menu--they just heat up and add to basic prepared meals. Comfortable. Elevators inconvenient--either at very ends of units or use stairs--not good if you have luggage. Met all my needs.

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Helpful?
Thank Mobilmima
02842, Manager at Courtyard Newport Middletown, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us at the Newport Middletown Courtyard Hotel. We appreciate you staying with us while traveling on business. I am glad you found the hotel comfortable and that we met all of your needs. I am sorry we did not assign you a room closer to...

Boston, Massachusetts
Reviewed November 9, 2016

Tried the Early Check-in App for the first time. Took a while to find where to check in, but once I did it worked great. Walked in the front told the front desk my name and they handed me the keys. The only weird thing about the hotel is the elevator location. It is way off in the back of...

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Helpful?
Thank Becky S
02842, Manager at Courtyard Newport Middletown, responded to this review

Dear Becky S. Thank you for taking the time to review your recent stay with us at the Newport Middletown Courtyard Marriott. I was happy to hear you used our new mobile app to pre check in, makes for a quick easy check in process. Yes, unfortunately our one and only elevator is located in the rear of the hotel...

Vancouver
Reviewed November 6, 2016

First it's a bit of a distance from Newport, about 10-15 mins drive, and the local area isn't great, but it's a much more affordable option than staying in Newport and is convenient for routes out of town. Lobby is nice and large area to hang out, with a cafe for breakfast or dinner. Rooms are clean and decent with...

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Helpful?
Thank mezaco
So. Cal
Reviewed October 5, 2016

Check in went smoothly after I finally got to the hotel. Their shuttle bus wasn't working when i arrived at the airport. Not a problem, they gave me the name of a reputable agency (which made it in record time) and the Marriott reimbursed the charges incurred. At first I thought the front desk lady was either tired or snobby,...

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Helpful?
Thank Laura A
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Courtyard Newport Middletown provides greater flexibility and choices for our guests. As one of the premier hotels in Middletown, RI, our 148 spacious guest rooms and suites offer luxury bedding, large work desks, ergonomic chairs, flat-screen TVs, and more. Unique among Middletown, RI hotels, our signature GoBoard(R) enables guests to stay current with the latest news, weather, and airport conditions. The Bistro - Eat. Drink. Connect.(R) - serves freshly-prepared meals, Starbucks(R), and evening cocktails. Our business center, with high-speed Internet access and complimentary printing services, stands out among nearby Newport, RI hotels. Business travelers will appreciate our convenient location and 1,449 sq. ft. of meeting space. Our hotel in Middletown is also ideal for students and parents interested in St. Georges School, Portsmouth Abbey, URI, Salve Regina, Roger Williams and Brown Universities. The Courtyard Newport Middletown, RI hotel offers the ultimate in productivity and relaxation. ... more   less 

Additional Information about Courtyard Newport Middletown

Address: 9 Commerce Drive, Middletown, RI 02842
Location: United States > Rhode Island > Middletown
Price Range: $132 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Newport Middletown 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Courtyard Newport Middletown Hotel Middletown
Courtyard Middletown
Middletown Courtyard
Middletown Marriott
Hotel Style:
#6 Romantic Hotel in Middletown
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Newport Middletown staff and other travelers.
3 questions
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Baldwinsville, New York
1 month ago
new york
over a year ago
over a year ago

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Questions? Get answers from Courtyard Newport Middletown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“first floor facing coiurtyard, and make sure you have an outside spot with a table and chairs”
GabeyBaby, Feb 21, 2017 | Read review
“Elevators are very far from lobby”
nicki2343, Jan 8, 2017 | Read review
“as for a room not too far from elevator”
Mobilmima, Dec 3, 2016 | Read review
“One elevator way in the back. Check-in up front and then drive around back to unload.”
BeckyS889, Nov 9, 2016 | Read review
“Quieter on the south side spacious rooms very clean”
bredaknn, Aug 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question