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Extended Stay America - Providence - East Providence

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Extended Stay America - Providence - East Providence
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115 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Minneapolis, Minnesota
Reviewed 4 days ago NEW

Stayed at this hotel for the week of Nov 27 to Dec 2. The room was ok as all I needed was a bed. The place doesn't have breakfast buffet like others, but at least the customers shop had a great restaurant built into it. There was more than great places to grab dinner at before retiring for the evening....

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Helpful?
Thank MNCandR
Manager_11525, Manager at Extended Stay America - Providence - East Providence, responded to this review

Thank you for sharing your experience with us. We are an economy hotel with some benefits that other hotels do not have. Although we have a simple grab-and-go breakfast that includes muffins, granola bars, and oatmeal; we have the fully equipped kitchens in the rooms for other personal cooking options. We do not have a restaurant attached to our hotel...

New Port Richey, Florida, United States
Reviewed 1 week ago via mobile

I expected more from a new hotel. No charging plugs, small television, plastic hangers, very cheap in every way. You have to call and order dishes and cups. No in suite coffee or in house ice maker so forget about having a drink when you get in. No breakfast just a.grab and go set up with crap to eat. Not...

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Helpful?
Thank prov1963
Manager_11525, Manager at Extended Stay America - Providence - East Providence, responded to this review

We appreciate your comments provided as it gives us training tools to ensure our teams can provide the best service possible. I am concerned that we failed to help your stay be comfortable. Please allow me to answer some issues I've noticed in your review. We do have quick grab-and-go breakfast consisting of granola bars, oatmeal, and muffins. We do...

Colne, United Kingdom
Reviewed 3 weeks ago

Very comfatable ,clean all you want an Hotel when you are traveling,big double Beds to stretch out in ,television. Kettle to make your tea or coffee lovely bathroom with shampoo and shower gels easy to get in bath / shower with grab rails for the disabled, very good continental breakfast, pleasant atmosphere all round good heating too , if you...

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Helpful?
Thank 110lilys
Manager_11525, Manager at Extended Stay America - Providence - East Providence, responded to this review

We appreciate you taking the time to share your experience. It is great to see you were well accommodated at our hotel. Knowing you enjoyed your room and how comfortable you were is satisfying. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

New York City, New York
Reviewed 4 weeks ago

The room smelled of cigarette, there was a spot light aimed at our window, the breakfast consisted of a granola bar and the walls were so thin, we could hear all the neighbors. Finally, the TV didn’t work. We thought we got a deal on Priceline, but it turned out to not be such a deal.

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Helpful?
Thank worldtravleer99
Manager_11525, Manager at Extended Stay America - Providence - East Providence, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept my sincerest apologies on the condition of your stay. Our staff has been addressed on the many issues you experience so they can be rectified and a better level of service will be provided to guests. Thank you for bringing this to...

Essex, Massachusetts
Reviewed October 24, 2016

It's basically clean but it's a worn down unit. I was on business had no choice no other rooms around. No Breakfast. Hallways smelled rugs torn location easy to find. TV Wi fi works You could tell people were living there.

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Helpful?
Thank Howardsvm
Manager_11525, Manager at Extended Stay America - Providence - East Providence, responded to this review

Thank you for taking the time to write a review about your stay at our location. I do love to see feedback as yours that way I can see what the concerns are and where we need to make improvements. With us being the "extended stay" we are a little different than your other brands. We have the fully equipped...

South Portland, Maine
Reviewed October 23, 2016 via mobile

I was recommended to this hotel by a local hospital ( where my young autistic son was admitted) Being very stressed with my current family in crisis I had little hope the hotel would meet my expectations. I'm use to 5 star ocean front resorts but here I am in a pickle needing to be close to my son, so...

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Helpful?
Thank justformykids
Manager_11525, Manager at Extended Stay America - Providence - East Providence, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. I am pleased to see our location was convenient and suitable for your needs. It is also great to read you were provided with excellent customer service by our staff. Thank you again for sharing your experience with us. We would love to...

Washington DC, District of Columbia
Reviewed October 18, 2016

Bathroom and linen not cleaned well. Additional cost for basic items. Strong smell of tobacco smoke in common areas. Rooms stale and dingy. Top brand hotels with better amenities available for the same price.

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Helpful?
Thank hah2luv
Reviewed September 21, 2016

Eek! Methinks not. Terrible customer service and management. I rented a room that was just just as expensive as the goddamn Hilton. I was 8 dollars short so they kept my thousand dollar credit card as collateral, i came back the next day, with a money order and the key cards, but they don't take money orders. They got a...

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Thank goo.gl/co5BjU g
Macungie, Pennsylvania
Reviewed September 7, 2016

We had never used this chain before, but the price was right, and we were settling in for a few nights. The location was good to get to many places we were visiting including downtown Providence, and McCoy Stadium in Pawtucket. The room was clean and well appointed. The brought us dishes, flatware, and a coffee maker upon request, and...

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Helpful?
Thank TR3B-1962
Manager_11525, Manager at Extended Stay America - Providence - East Providence, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. Your comments on our convenient location, clean accommodations provided, and the friendliness of our staff is more than satisfying to read. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Comstock Park, MI
Reviewed August 25, 2016

I guess I expect the extended stay chain of 10 years ago. Can't get over the fact that you have to drag the dishes to your room as well as toaster, coffee maker etc. Nothing is supplied not even paper towels - very spartan. For the price I could have stayed a little farther out at a nicer inclusive suites...

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Helpful?
Thank Adam56
Manager_11525, Manager at Extended Stay America - Providence - East Providence, responded to this review

I want to personally thank you for your time and comments regarding your recent stay. We have made a few changes over the last couple years. We have updated our mattress' to pillow top, added our morning coffee bar, as well as our complimentary dish packages. We personally customize dish needs for each guest so we can ensure that all...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Providence - East Providence

Address: 1000 Warren Ave, East Providence, RI 02914-1414
Location: United States > Rhode Island > East Providence
Price Range: $96 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Providence - East Providence 2.5*
Number of rooms: 101
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Also Known As:
Extended Stay East Providence
East Providence Extended Stay
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Providence - East Providence staff and other travelers.
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Questions? Get answers from Extended Stay America - Providence - East Providence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Back of Hotel or higher up”
 of 5 bubbles 110lilys, 3 weeks ago | Read review
“First floor accomodations very good..”
 of 5 bubbles INTRUDER06, Jun 24, 2016 | Read review
“Go to another hotel.”
 of 5 bubbles dowds6, Mar 3, 2016 | Read review
“Our room was plenty quiet and on the 2nd floor. I don't think this place attracted any rowdies.”
 of 5 bubbles ktk19147, Jul 29, 2015 | Read review
“Rooms ending in '01' (e.g. X01) are at the end and face the "quiet" parking lot.”
 of 5 bubbles MBenz062012, Jul 22, 2015 | Read review
5 of 5
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