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Four Points by Sheraton York

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226 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Baltimore, Maryland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

I booked this hotel because I couldn't find one in Harrisburg. It's last minute. After getting the card from front desk, I went into the room assigned to me but with someone's in there! I think the man got shocked maybe scared. SO WAS I! I had to go back and got a new one. That's not the end. At... More 

Helpful?
Thank malanly
Nanuet, New York
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was a family two night stay because we were unable to find an SPG hotel directly in Harrisburg that had availability. So, even while this was a 30 minute drive to Hershey, it was a fantastic experience. The staff is what really made it lovely. Everyone was extremely accommodating and pleasant, whether in the early morning or late at... More 

Helpful?
Thank VKP28
Harrisburg, Pennsylvania
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed here mostly because it was close to downtown York where we were meeting friends for an evening out. There was nothing wrong with this hotel, it had lots if amenities (that we didnt use) and was relatively clean. Check-in was quick (I had prepaid on the SPG site). The lobby was small and a little... More 

Helpful?
Thank afinnmom
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear afinnmom Thanks for the kind words about your recent stay at Four Points by Sheraton York PA. We are glad that we exceeded your expectations for the stay for amenities, the lobby experience, our craft beer list at the bar, a comfortable bed, and guest room cleanliness. We are sorry to have missed the mark with air conditioning in... More 

Philadelphia
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My daughter, sister-in-law, niece, and I stayed at this hotel overnight in York as part of a girls' weekend with plans to go to the Dutch Apple Theatre. The rooms were clean, large, and comfy, the staff was kind and helpful, and the pool was fun. My only complaint about the pool was that there was a kids birthday party... More 

Helpful?
Thank PelPickle
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear PelPickle Thank you for taking the time to post a review for your recent stay at Four Points by Sheraton York, PA. We are please to have been the destination for your girls weekend experience at the Dutch Apple Theater in Landcaster. We strive for excellence in service and accommodations and are pleased that we exceeded your expectations for... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Booked my room under the military rate. Needed to make changes to my room count. Reservation department made me cancel the entire reservation and create a new reservation. While doing so I wasn't able to book under the military rate and wasn't able to get double beds. The increase in cost was from $170 to $315. I booked a standard... More 

Helpful?
Thank Kris R
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear Kris R: Thanks for taking the time to submit a review. We appreciate feedback so that we can learn and make the guest experience better. We are sorry to have inconvenienced you with the the rate change created by your reservation change, the lack of towels, and not having met your expectations for the pool experience. We strive for... More 

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Eynon, Pennsylvania, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at this hotel with many members of my daughters swim team for the 4th year in a row. I booked a room with 2 double beds, and got a room with a king bed with a pull out couch. When I told the front desk I did not get the type of room I booked the woman asked... More 

Helpful?
Thank KimBenj
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear KimBenj: Thanks for submitting a review we value feedback so that we can make the guest experience better. We are sorry to have inconvenienced you with not being able to accommodate your room type request. We did not handle your situation well. I apologize for our associate in asking if you were an SPG member. Being an SPG member... More 

Salisbury, Maryland
Level Contributor
118 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I'm really at a loss for words. I don't know who's fault it is exactly, but let me share my tale. I had went on hotels.com and asked for a room that would hold 3 adults and a toddler in York. This hotel came up saying it had a king bed and a sofa bed. That worked for me so... More 

Helpful?
Thank Cathy R
Montgomery Village
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 22, 2016

Decent hotel, but frustrated we were unexpectedly charged a higher rate that promised in our reservation. Eventually resolved after numerous, exhausting phone calls. Be sure to verify your room rate when checking in, and scrutinize you bill before leaving (don't just allow them to "email to you for your convenience"). Decent rooms, very good weekend breakfast buffet; exceptional bar staff.

Helpful?
Thank Patrick3734
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear Patrick3734 Thank you for completing a review for your recent stay at Four Points by Sheraton York PA. We strive for excellence in service and accommodations, and when we miss the mark, we apologize, fix the issue, and make every effort to make it right for the guests affected. We are sorry not to have met your expectations due... More 

Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 20, 2016 via mobile

Swimming pool was unhygienic, rubbish floating in the pool water. Fitness centers did not have adequate ventilation or air con. Equipment was dated and not working. Room was small. No towels available. Room was fine and adequate. Fridge available though no mini bar. Microwave available.

Helpful?
Thank Crazyfeline
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear Crazyfeline: Thanks for taking time to complete a review for your recent stay at Four Points by Sheraton York PA. We strive for excellence in service and accommodations, and when we miss the mark, we apologize, take corrective action for future guests, and make every effort to make it right for the guests affected. We are sorry to have... More 

Mifflinburg, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 29, 2016

We stayed here for a basketball tournament at nearby York college. Room was clean and spacious for your typical motel room. Bathroom was clean and didn't appear to be worn out or in need of upgrades. Motel is in a great spot if you need to be in "downtown" York quickly, yet it sits on Route 30 with tons of... More 

Helpful?
Thank byoung72
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear byoung72: Thank you for taking the time to complete a review for your recent stay at Four Points by Sheraton York. We are pleased that we exceeded you expectations for cleanliness and the size of our spacious hotel rooms and suites. Our proximity to downtown York shopping, dining, and night life as well as the convenience of I-83 access... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Four Points York in the heart of the "Factory Tour Capital of the World." We're located at the intersection of Interstate 83 and US-30, and a short drive from local companies & area attractions. ... more   less 

Additional Information about Four Points by Sheraton York

Address: 1650 Toronita St, York, PA 17402-1921
Location: United States > Pennsylvania > York
Price Range: $105 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton York 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
4 Points By Sheraton York
Four Points By Sheraton York Hotel York
Sheraton York
Four Points York
York Four Points
York Sheraton
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