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Holiday Inn Express & Suites - York

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#8 of 24 Hotels in York
Certificate of Excellence
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157 Reviews from our TripAdvisor Community

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Showing 154: English reviews
pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We spent 3 nights at the Holiday Inn Express on Leaders Heights Road while visiting family. The hotel is very nice and clean. We stayed in room 403 which was clean with ample room for my wife and I. our room was at the end of the hall and was very quiet. We did not eat breakfast at the hotel... More 

Helpful?
Thank vacationbob54
Annapolis, Maryland
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

Nicely located hotel, kid-friendly, nice-sized rooms. Issue (like last year) is there is no exhaust fan in bathrooms. One shower steams up room for whole day. They've tried to address issue by tricking out the ac units so that even when on "auto" fan mode the unit stays on when temperature is reached and some element (presumably dehumidification) of fan... More 

Helpful?
Thank Truebarrel
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I was a little disappointed with my stay. Bathroom appeared to be updated but it was not clean. Free breakfast was very light on the offerings. I opted for the nearby McDonalds instead. Ive stayed at nicer Holiday Inn Express locations. I would look into other options before i chose this location again.

Helpful?
Thank Brandon P
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, We're sorry to hear that your stay did not meet expectations. Your concerns have been noted and are being shared with the appropriate departments. We serve thousands of satisfied guests annually and it is our goal to have you join this group. Please contact us at gm.hiexyork@gmail.com and share your concerns with us in greater detail. We... More 

Rockwell, North Carolina
Level Contributor
82 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is nice. We arrived late and the person at the desk was having trouble speaking English. He did not recognize my platinum elite status, he really did not say hardly anything at all. The room was nice and the breakfast was fare.

Helpful?
Thank clambert8302
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing feedback regarding your stay with us. With respect to your concerns regarding our front desk agent, we do not have any front desk employees or any front office staff who do not speak English. If you could e-mail us at gm.hiexyork@gmail.com, we are curious to know more about this check-in process from you.... More 

Harveys Lake, Pennsylvania
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

When we arrived at the hotel the lobby smelled a little like smoke but our room was clean. When we looked at the pillows, one was covered with yellow stains and another smelled horribly. One was replaced. We stayed two nights and no one came to service our room. When i asked them about it they said we must have... More 

Helpful?
Thank hfradel277
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to share feedback about your recent stay. As you mentioned, our property was running at full occupancy with several sports teams in house. With regards to your stay, it certainly appears we fell short on expectations and we apologize that this was the case. Our 5th floor... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

Do yourself a favor and stay somewhere else! 1. Our room smelled like a locker-room and mold combined... 2. The cleaning staff did not clean for the 3 days we were there...only gave us new towels and emptied the trash... 3. The WiFi was slower than my old Dial-Up... 4. Staff in general was miserable and rude...Every encounter was like... More 

Helpful?
Thank Brian R
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, We're sorry to hear that your stay did not meet expectations. Our team works hard to deliver a quality product and genuine service experience. With respect to your concerns on late checkouts, this policy is agreed upon prior to guests arriving at our hotel property. The individual(s) responsible for arranging the blocks agree to this and communicate... More 

Shippensburg, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2016 via mobile

Excellent hotel. Very clean. Pleasant staff. Breakfast was excellent for being continental. Breakfast had eggs, sausage, bacon, biscuits, bagels, cheese omelets, oatmeal, fruit, cinnamon rolls etc. It also had large dinning space. Beds very comfortable. Pillow selection. It had nice pool but we did not utilize. Also had gym but did not have time to check it out. Overall top... More 

Helpful?
1 Thank Kittygirl109
HolidayInnExpre... M, General Manager at Holiday Inn Express & Suites - York, responded to this review

Dear Valued Guest, Thank you for sharing your wonderful feedback with us! We're thrilled to hear that our service quality and overall conditions surpassed your expectations. Our team works hard to provide an excellent stay for every guest and it is truly satisfying to read reviews such as yours. As you experienced, we have ample amenities and offerings for all... More 

East coast
Level Contributor
203 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
4 of 5 stars Reviewed July 25, 2016

We stayed one night at the Holiday Inn Express in York. We were trying to beat the heat of the weekend and we had enough points for a room at a hotel with a pool. The room (107) was clean, and had a microwave oven and a fridge. It didn't have a safe. But it was convenient to the pool,... More 

Helpful?
1 Thank Hedo-goer
Midlothian, Virginia
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 25, 2016 via mobile

Stayed here one night when passing through town with husband and our adult daughter. The check in was smooth and staff was friendly. Our room wasn't ready so we were put in another room for immediate check in. The room was clean but small. The bathroom fogged up without an exhaust fan so you could not do your hair and... More 

Helpful?
1 Thank LT T
IHGService, Guest Relations Manager at Holiday Inn Express & Suites - York, responded to this review

Dear LT T, Thank you very much for your recent stay at our hotel and for taking your time on posting this review. We are pleased to know that you found our rooms to be clean and comfortable. However, we’re sorry we fell below your expectations with the size of the room. Your feedback is important to us and helps... More 

Harrisonburg, Virginia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 24, 2016 via mobile

Stayed here after family reunion party. Hotel has been renovated after previous hotel went out of business. Still needs some upgrades. Room doors do not match with hallway color scheme and carpeting. Rooms still feature old school ac units with manual controls. Bed a little too firm. Bathroom is small. Shower head had mildew on it. Wifi also wasn't the... More 

Helpful?
1 Thank Jon5135
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Business and pleasure travelers will find a 100% non-smoking home away from home dedicated to surrounding you with the quality you expect, the convenience you desire and the service you deserve. Designed for the business traveler, but warm and inviting to all, this Holiday Inn Express knows what is important.We offer a well designed spacious room featuring our Simply Smart! Bedding and signature Kohler shower heads. For the ultimate convenience all rooms include a microwave and mini-fridge, and complimentary Wi-Fi. Our free Express Start breakfast bar, now with hot items like bacon and eggs, will ensure the start of a successful stay. Situated conveniently on Interstate 83, the Holiday Inn Express is minutes from where you want to be. Easy access to this major thoroughfare ensure you a quick and easy commute to downtown York, all major corporations in the area in addition to York College, Penn State York and BWI and Harrisburg airports. We welcome you to enjoy the areas many historical, cultural and entertainment offerings. Take in a show at the Strand Capital Performing Arts Center. Wine aficionados will enjoy a visit to 1 or all 11 of the quality wineries in the area. Family Fun has never been closer with Lancaster, Gettysburg, Hershey, and Baltimore being just a short drive away. Unpack once and see all there is to see. Let the Holiday Inn Express York be your choice to exceed your travel expectations. ... more   less 

Additional Information about Holiday Inn Express & Suites - York

Address: 140 Leaders Heights Rd, York, PA 17403-5121
Location: United States > Pennsylvania > York
Price Range: $112 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites - York 2.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites - York Hotel York
Holiday Inn Express And Suites - York
Holiday Inn York
York Holiday Inn Express
Hotel Style:
#4 Business Hotel in York
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