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My stay here was okay until my daughters room was left without a lock for over 4 hours in the evening after a long day. We were told 1 hour and never updated. When I finally inquired after 3 hours I was told another half...More
We have stayed at the Inn at Reading probably 8 times over the past 30 years and now that the Abraham Lincoln Hotel, our other favorite place to stay in town has gone condo, we wouldn't stay any place else. It is set up like...More
All in all, I enjoyed my stay with my fiancé at the Inn last week. Besides the rude lady at the front desk all the other employees were great. This one lady in the dining area really stood out. I must admit she was hilarious...More
1 Thank choco8coco
Response from D K, Guest Relations at The Inn at Reading Hotel and Conference CenterResponded 3 weeks ago
Thank you for your feedback. We are very glad you enjoyed your stay. I apologize for the rude front desk lady. We will investigate the matter. We are happy to know the rest of the staff were great. Customer service is very important to us....More
I was moved from a hotel which was sold out last weekend from Exton, PA. Initially I was not happy that they had moved me but now I would say I am glad I had to stay at this property. Check in was quiet good,...More
Response from D K, Guest Relations at The Inn at Reading Hotel and Conference CenterResponded July 3, 2018
Thank you for your five out of five evaluation. We are all so happy to hear you found our property an awesome place to stay. Your positive comments encourage all of us as we strive to provide an exceptional guest experience. We look forward to...More
I have been to The Inn a number of times. This time was to be something special. The BerksJazzFest was having a concert at midnight. We could actually go to a concert by just walking down to the concert room. Usually we have to drive...More
Response from D K, Guest Relations at The Inn at Reading Hotel and Conference CenterResponded June 23, 2018
Thank you for your feedback. Glad to hear our location was convenient for the concert. We are updating our property on a daily basis for the comfort of our guests. We look forward to seeing you again soon.