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SpringHill Suites Philadelphia Willow Grove

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SpringHill Suites Philadelphia Willow Grove
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206 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Boston
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It was not that easy to find this hotel. My gps had it as a different street and sent me to the Fairfield Suites which is behind it on another road (and newer property). Then I came another way and noticed there is no sign at the entrance to know it's there, so I drove past it, even though I... More 

Helpful?
Thank JerseyBoyBoston
shs_phlwl_gm, Operations Supervisor at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear JerseyBoyBoston, Thank you for taking the time to share your experience with us and fellow travelers. I can understand your frustration with having difficulty trying to find us. I had a similar experience the first time I drove to the hotel for a job interview. My GPS took me straight on Maryland Rd. instead of making a slight right... More 

A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel is a nice little piece from the city, but tucked away in a very peaceful and quiet area. The hotel is very clean and the beds are SUPER comfortable. Hotel staff was friendly and responded to our requests quickly and pleasantly. There were also nice scents throughout the hotel, even on the elevators....and once in our room, we... More 

Helpful?
1 Thank A TripAdvisor Member
shs_phlwl_gm, Operations Supervisor at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Yesterday, I am delighted to hear how great your stay with us was. Thank you for the so many wonderful compliments about our hotel. I will be sure to share your contagious positivity with our staff. We look forward to you staying with us again, hopefully it will be sometime in the near future! Sincerely, Danielle S. More 

Fredericksburg, VA
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was clean and comfortable. The indoor pool isn't heated so it was pretty cold and the tv didn't work on one of the treadmills but the breakfast was good. They also called in a police officer to walk the halls when a group of kids were running and being noisy all night. Good they did that, wish they... More 

Helpful?
1 Thank mlrst61
shs_phlwl_gm, Operations Supervisor at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hello mlrst61, I am happy to hear that you enjoyed your clean and comfortable room as well as our complimentary breakfast. Since all of our fitness center equipment is brand-new, I personally went to check on the treadmill TV's and they are all working perfectly. Also, I have shared your feedback with our engineering staff in regards to the pool... More 

Jacksonville, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Staff at front desk were very nice, lobby and all public areas were very clean. Had the King Suite, very nice size room, bed was very comfortable. Pool was indoors which is probably nice in the winter but for the summer it kind of sucked and it was too chilly for my wife (I'm a glutten for punishment). The pool... More 

Helpful?
1 Thank gordondavid
shs_phlwl_gm, Operations Supervisor at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear gordondavid, Thank you for sharing feedback about your recent stay at the SpringHill Suites in Willow Grove. I am so happy that you found our staff to be very nice and all public spaces to be clean. I will be sure your share your positive feedback with the appropriate team members. You are correct, we keep the pool door... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

Our room, with two doubles and a pullout sofa bed, was adequate for our family of five, but everything seemed very basic and a bit worn. The room was a tight squeeze when the bed was pulled out. We also found it hard to keep water from running around the edge of the tub and onto the bathroom floor when... More 

Helpful?
Thank Gregory F
shs_phlwl_gm, Operations Supervisor at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Gregory F, Thank you for providing us with feedback regarding your experience. I apologize for the inconvenience you experienced with the water running around the edge of the tub and onto the bathroom floor while showering. I have shared this concern with the engineering department in order to prevent this from reoccurring. Your feedback about the common area décor... More 

Phoenix, Arizona
Level Contributor
190 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean, comfortable, tons of space, nice and efficient reception. Convenient and completely painless. Breakfast options are decent. Great for families. It's nothing amazing, but I'd definitely stay here again.

Helpful?
Thank Laene
shs_phlwl_gm, Operations Supervisor at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Laene, Thank you for taking the time to share your experience with us as well as fellow travelers. I am happy to hear that you enjoyed our breakfast options and our comfortable family atmosphere. I appreciate your feedback and am looking forward to your next stay with us. Wishing you safe travels. Sincerely, Danielle Shine More 

Philadelphia, Pennsylvania
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

My family and I stayed here for 2 weeks waiting for our home to be finished and the staff made us feel at home. They were very polite & courteos. Rooms were very nice. Housekeeping was excellent & a extra added bonus was breakfast every morning and hot coffee and tea 24 hours. Definitely would stay again

Helpful?
Thank jamm9701
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear jamm9701, I am so happy to hear my staff made you feel like home while staying with us. Two weeks is a long time to stay away, we are here to make your stay as pleasant as possible. I am glad everything worked out for you and hope to see you soon when you visit the area again. Best... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 6, 2016 via mobile

All I can say is I will never stay here again!! I went to take a shower and there was a daddy long leg spider in the tub!! "Drop the mic"!!! Nothing more needs to be said. I would give it zero stars but I cant!! Whoa!!!

Helpful?
Thank BlkBeauty7
Nicholas D, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review on tripadvisor in regards to your recent stay at the SpringHill Suites Philadelphia Willow Grove. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincerest apology. We have... More 

Mt. Athos Peninsula, Greece
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 20, 2016

Springhill Suites in Willow. Grove was amazing. The staff was so friendly and accommodating. The rooms are spacious with a nice kitchen area, a sitting area that can accommodate 2 extra for sleeping and a dressing area outside the bathroom. The pool and patio was perfect for kids and adults to enjoy. The free breakfast was wonderful with a wide... More 

Helpful?
Thank amisselli
shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear amisselli, Thank you very much for sharing feedback about your stay on TripAdvisor. I am very glad to read that you enjoyed your stay. We truly appreciate your kind comments about our staff and hotel. I will be sure to share them with the entire team. It is comments like yours that help motivate our associates to continue to... More 

Macon, Georgia, United States
Level Contributor
174 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed July 16, 2016

This SpringHill Suites is very comfortable with good beds and has been immaculately maintained. My only complaint is the foam pillows are too soft for my comfort and my neck gets too warm; The desk staff is helpful and friendly. Comfort: quiet, comfortable, immaculate rooms with comfortable beds. 4.5/5. Location: difficulty getting into and out of the parking lot while... More 

Helpful?
1 Thank H S G
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear H S G Thank you so much for your detailed feedback! This is great to share with my staff. I am sorry you encountered some inconvenience while we were taking care of our parking lot, I am glad to say that project is now done. Hope to see you back when you return. Have a great day! Best Regards,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The newly remodeled SpringHill Suites Philadelphia Willow Grove is off of the Pennsylvania Turnpike just a short drive from Philadelphia International Airport (PHL). Our refreshed hotel rooms in Willow Grove feature spacious king and double/double suites. Experience sound nights of sleep on comfortable beds topped with plenty of fluffy pillows. Rooms afford guests flexible work spaces with spacious desks, free Internet access and kitchenettes equipped with microwaves, mini-refrigerators and coffeemakers. Enjoy a daily complimentary New Breakfast buffet in the re-imagined lobby area as well as our updated Market offering beer, wine, convenience foods and snacks. Additional onsite amenities include an indoor swimming pool, state-of-the-art fitness center and newly renovated business center featuring computers and facilities for printing, copying, scanning and faxing. Our Willow Grove hotel is close to popular attractions including Sesame Place(R), Peddler's Village, New Hope and Center City. ... more   less 

Additional Information about SpringHill Suites Philadelphia Willow Grove

Address: 2480 Maryland Rd, Willow Grove, PA 19090-1711
Location: United States > Pennsylvania > Willow Grove
Price Range: $117 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Philadelphia Willow Grove 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Springhill Suites Philadelphia Willow Grove Hotel Willow Grove
Springhill Suites Willow Grove
Willow Grove Springhill Suites
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