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SpringHill Suites Philadelphia Willow Grove

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SpringHill Suites Philadelphia Willow Grove
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200 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Philadelphia, Pennsylvania
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

My family and I stayed here for 2 weeks waiting for our home to be finished and the staff made us feel at home. They were very polite & courteos. Rooms were very nice. Housekeeping was excellent & a extra added bonus was breakfast every morning and hot coffee and tea 24 hours. Definitely would stay again

Helpful?
Thank jamm9701
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear jamm9701, I am so happy to hear my staff made you feel like home while staying with us. Two weeks is a long time to stay away, we are here to make your stay as pleasant as possible. I am glad everything worked out for you and hope to see you soon when you visit the area again. Best... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

All I can say is I will never stay here again!! I went to take a shower and there was a daddy long leg spider in the tub!! "Drop the mic"!!! Nothing more needs to be said. I would give it zero stars but I cant!! Whoa!!!

Helpful?
Thank BlkBeauty7
Nicholas D, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review on tripadvisor in regards to your recent stay at the SpringHill Suites Philadelphia Willow Grove. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincerest apology. We have... More 

Mt. Athos Peninsula, Greece
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 20, 2016

Springhill Suites in Willow. Grove was amazing. The staff was so friendly and accommodating. The rooms are spacious with a nice kitchen area, a sitting area that can accommodate 2 extra for sleeping and a dressing area outside the bathroom. The pool and patio was perfect for kids and adults to enjoy. The free breakfast was wonderful with a wide... More 

Helpful?
Thank amisselli
shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear amisselli, Thank you very much for sharing feedback about your stay on TripAdvisor. I am very glad to read that you enjoyed your stay. We truly appreciate your kind comments about our staff and hotel. I will be sure to share them with the entire team. It is comments like yours that help motivate our associates to continue to... More 

Macon, Georgia, United States
Level Contributor
170 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 16, 2016

This SpringHill Suites is very comfortable with good beds and has been immaculately maintained. My only complaint is the foam pillows are too soft for my comfort and my neck gets too warm; The desk staff is helpful and friendly. Comfort: quiet, comfortable, immaculate rooms with comfortable beds. 4.5/5. Location: difficulty getting into and out of the parking lot while... More 

Helpful?
Thank H S G
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear H S G Thank you so much for your detailed feedback! This is great to share with my staff. I am sorry you encountered some inconvenience while we were taking care of our parking lot, I am glad to say that project is now done. Hope to see you back when you return. Have a great day! Best Regards,... More 

Erial
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 14, 2016

Very modern, clean, pretty hotel. Rooms were large and beds comfortable. Nice amenities in room - microwave, fridge, coffee maker, separate bar sink, disposable plates and utensils. Breakfast was nice - eggs, turkey bacon (although cold), make your own waffles, along with other standard breakfast fare. We did not use the pool or fitness room. Was perfect for a one... More 

Helpful?
Thank EMG51
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Hi EMG51, Great to know our location was perfect for your stay. I hope you had an amazing time at the wedding. I am sorry the food was cold, I have shared this feedback with the staff to ensure it was an isolated incident. We hope to have you return as a guest if you visit the area again. Have... More 

Mid Atlantic
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed July 12, 2016 via mobile

We had a very nice uneventful stay in this hotel. It is located close to 476, which is why we selected it. It is directly across from a hospital but otherwise there is very little within walking distance. There is a Carrabba's Italian Restaurant nearby but not within walking distance. It is about 40 minutes from downtown Philadelphia and closest... More 

Helpful?
Thank Momma23boyz
shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Greetings, I am happy to know you had a nice stay at our hotel. Thank you for taking the time to provide us with your feedback. Hearing from each guest experience allows up the opportunity to share with our staff and thank them for taking care of you. We hope to have you stay with us again when you visit... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 3, 2016

Nice spacious rooms. Room had free wifi which was excellent as this was a working get away. Hotel right off the PA Turnpike and plenty of places to get food. Travel down a bit further and there is "outlet" shopping in a nice area.

Helpful?
Thank Deirdre K
shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Deirdre K, Thank you for posting a review on TripAdvisor. We truly appreciate your kind comments about our hotel and we look forward to seeing you again next time you are in the Willow Grove area. Sincerely, David Greco General Manager More 

Chicago, Illinois
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 3, 2016 via mobile

The hotel is new , so very clean . The staff was ok nothing great. The breakfast which was included In the room. Included make your own waffles, coffee, tea, scramble and hard boiled eggs , cereals, toast , fruit , juice etc... I would stay there again , when back in the area. There is a great restaurant down... More 

Helpful?
Thank Chloeh114
shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Chloeh114, Thank you for your kind comments about our hotel and breakfast. I'm glad to hear you enjoyed our hotel and would stay with us again when you are back in the Willow Grove area. Sincerely, David Greco General Manager More 

Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 18, 2016 via mobile

Needed a place to stay that was close to my son's college for orientation. Found this on Marriot.com. Brand new hotel, very modern. Good free breakfast in the am. Rooms were very comfortable, large flat tv's great a/c. Front desk attendant was very courteous and fast with check in and out. Definitely worth the price!

Helpful?
Thank Jeff M
shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow Grove, responded to this review

Dear Jeff M, Thank you very much for sharing feedback about your stay on TripAdvisor. I am very glad to read that you enjoyed your stay. We truly appreciate your kind comments about our staff and hotel. I will be sure to share them with the entire team. It is comments like yours that help motivate our associates to continue... More 

Long Island, New York
Level Contributor
178 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed June 17, 2016

During a recent family reunion we stayed in our first SpringHill Suites and are glad we did. We enjoyed good service, a clean well-planned out suite, use of their pool and hot tub, and good hot breakfasts during our stay. Received a warm welcome on arrival, and very competent service throughout our visit.

Helpful?
Thank Mary136
shs_phlwl_gm, Operations Supervisor at SpringHill Suites Philadelphia Willow Grove, responded to this review

Thank you for sharing your experience at the SpringHill Suites Philadelphia Willow Grove with other travelers on TripAdvisor. I am ecstatic to hear that your FIRST SpringHill Suites experience was with us and that you enjoyed your stay. Thank you again for your feedback and I hope you come visit us again soon! Sincerely, Danielle Shine More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The newly remodeled SpringHill Suites Philadelphia Willow Grove is off of the Pennsylvania Turnpike just a short drive from Philadelphia International Airport (PHL). Our refreshed hotel rooms in Willow Grove feature spacious king and double/double suites. Experience sound nights of sleep on comfortable beds topped with plenty of fluffy pillows. Rooms afford guests flexible work spaces with spacious desks, free Internet access and kitchenettes equipped with microwaves, mini-refrigerators and coffeemakers. Enjoy a daily complimentary New Breakfast buffet in the re-imagined lobby area as well as our updated Market offering beer, wine, convenience foods and snacks. Additional onsite amenities include an indoor swimming pool, state-of-the-art fitness center and newly renovated business center featuring computers and facilities for printing, copying, scanning and faxing. Our Willow Grove hotel is close to popular attractions including Sesame Place(R), Peddler's Village, New Hope and Center City. ... more   less 

Additional Information about SpringHill Suites Philadelphia Willow Grove

Address: 2480 Maryland Rd, Willow Grove, PA 19090-1711
Location: United States > Pennsylvania > Willow Grove
Price Range: $111 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Philadelphia Willow Grove 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Springhill Suites Philadelphia Willow Grove Hotel Willow Grove
Springhill Suites Willow Grove
Willow Grove Springhill Suites
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