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Overall good experience at this property. The rooms were very spacious. I called the night before to request adjoining rooms and was told that one would be an ADA room. I said no problem because I knew that could actually be helpful for a family...More
Response from shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow GroveResponded 4 days ago
I am so happy to hear things ended working out for you and your family having the space in the rooms. I appreciate the feedback regarding the service you received and will make sure to share with the appropriate staff, information like this...More
Stayed at this hotel numerous times for business purposes and it was fine. Recommended to my friends that we stay there again. The rooms were fine and fit our needs. Hotel front desk were very friendly and helpful. My biggest disappointment was the breakfast on...More
Response from shs_phlwl_gm, Operations Supervisor at SpringHill Suites Philadelphia Willow GroveResponded 4 weeks ago
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that...More
Love the cleanliness of the room. Staff were friendly and there were ample parking and with free high speed wifi. It was a quick one night stay and very happy with the location as it is not a busy place. Breakfast was average. There was...More
Thank Chris K
Response from shs_phlwl_gm, Operations Supervisor at SpringHill Suites Philadelphia Willow GroveResponded August 29, 2017
Thank you for sharing your experience at the SpringHill Suites Philadelphia Willow Grove.
With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations.
Thank you for...More
the hotel is nice and the suites are very nice. however, the double beds are entirely too small for two adults. ironically, the sofa bed is significantly larger. two tvs in the room is nice when you have kids traveling with you.More
Response from shs_phlwl_gm, Operations Supervisor at SpringHill Suites Philadelphia Willow GroveResponded August 28, 2017
Thank you for your kind comments about the hotel, our suites and the two TV's in our rooms. As we pride ourselves on delivering a memorable hotel experience during your travels, please accept our sincere apology about our bed selection.
Thank you for...More
Stayed here from May 4 2017- May 7 2017 for another family event. We arrived late afternoon for check-in and it went by smoothly without issue. Almost all of our extended family had come from 5 different cities throughout the US and Canada for this...More
Thank Kevin P
Response from shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow GroveResponded August 27, 2017
Dear Kevin P,
I hope your family event was amazing. I am so happy your check in went so smoothly and the room was as expected. We hope to have you back in the area soon.
$95 - $202 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Accessible rooms ,
Number of rooms
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Springhill Suites Philadelphia Willow Grove Hotel Willow Grove ,