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Courtyard Philadelphia Willow Grove

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Courtyard Philadelphia Willow Grove
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186 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Highland, New York, United States
Reviewed 2 weeks ago via mobile

My wife and I enjoyed our overnight stay at courtyard. The room was clean and the bed was comfortable. The location was perfect as it was less than a mile away from Williamson's Banquet hall. We enjoyed a breakfast with friends in the cafe before checking out. The staff was helpful and courteous. The manager visited our table at breakfast...

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Helpful?
1Thank Chris H
sean4343, General Manager at Courtyard Philadelphia Willow Grove, responded to this review

I'm glad to read that you had a great experience at the hotel. I'm happy to know that you would recommend our property to others. Thanks for choosing our property to stay while you were in the area.

Reviewed 3 weeks ago via mobile

How come a hotel at this level doesn't provide continental breakfast, only sale individual item at counter. No platinum recognition at all. No ask , no gift, extreme hard to upgrade. No breakfasts. Terrible air conditioner. Will never come again.

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Helpful?
1Thank Xiaofang W
sean4343, General Manager at Courtyard Philadelphia Willow Grove, responded to this review

I apologize for the lack of free breakfast at the property and lack of a platinum gift at the property. We do have items available as part of our rewards program that we provide to our guests. I apologize that this did not happen when you where a guest at the property.

Turnersville, New Jersey
Reviewed 3 weeks ago

We stayed one night in this hotel. Staff was friendly and courteous, room was clean and the bed and pillows were comfortable. Liked that the shower and toilet were separated from the sink and vanity area by a door. Continental breakfast good, coffee great.

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Helpful?
1Thank Kim K
sean4343, General Manager at Courtyard Philadelphia Willow Grove, responded to this review

Thank you for staying at the hotel. I'm glad to read that you had a great stay.

Southport, CT
Reviewed 4 weeks ago via mobile

Friendly staff, responsive to my wish to have room on low floor, close to gym. The latter is adequate in that no others were using the elliptical when I was there. Adequate election of free weights. Looks like a nice pool. No room service, but bistro that allows take out and reasonable prices makes this hotel very adequate. Clean rooms,...

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Helpful?
1Thank elaine3Southport
sean4343, General Manager at Courtyard Philadelphia Willow Grove, responded to this review

I'm glad to read that the hotel was clean and friendly. Thank you for staying at the hotel and hope that you stay with us again.

Jacksonville, North Carolina
Reviewed October 18, 2016

Had to check into this hotel another hotel booked was sub-par at best. Explained this to hotel staff, and they were genuinely concerned and seemed eager to help me get a nice room, which they did. I also told them I was an airline employee so they gave me a discount, I mentioned I was an AA member and received...

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Helpful?
1Thank Richard P
sean4343, General Manager at Courtyard Philadelphia Willow Grove, responded to this review

I'm glad to read that you had a great stay. Thanks for staying at the property.

Wexford, Pennsylvania
Reviewed October 12, 2016

Ordered non-feather pillows because of my allergies. When the woman brought the pillows, I realized that she gave me pillows with no pillowcases and the pillows were dirty. So gross that I slept with the feather pillows.

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Helpful?
1Thank Jagsas
sean4343, General Manager at Courtyard Philadelphia Willow Grove, responded to this review

I wanted to apologize for the issue that you had at the hotel. If you have a few minutes please feel free to call the hotel and ask for the manager on duty. We would like to discuss your stay in more detail.

Scranton, Pa.
Reviewed October 10, 2016

Stayed at the Courtyard Willow Grove for our friends wedding. The front desk could not be more helpful. They wend out of their way to get us times for our shuttle to the wedding site. Room was clean and comfortable...nice bathroom. Lobby was very nice and unfortunately it rained a great deal of the time so did not see much...

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Helpful?
1Thank Scrantongolfnut
sean4343, General Manager at Courtyard Philadelphia Willow Grove, responded to this review

I'm glad to read that you had a nice stay. Thanks for staying at the hotel.

Winneconne
Reviewed October 8, 2016

Stayed for a wedding 2 nights. Rooms were not that great for the price and I did read reviews before booking. I was really surprised to find no breakfast in the morning, but did find one you need to buy. I thought that was really cheesy for the price you paid. It is a very large motel and if you...

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Helpful?
1Thank Andrea M
sean4343, General Manager at Courtyard Philadelphia Willow Grove, responded to this review

I apologize for the lack of a free breakfast and the parking not being very handy. I thank you for staying at the hotel.

Reviewed September 25, 2016

We attended a wedding with our entire family and the brides family and stayed at Courtyard Philadelphia Willow Grove Pa.. We found it to be clean and organized. Everything you would expect and then some. The "then some" came for us when the manager Daniel Driscoll allowed me to cancel a reservation I had without financial or emotional penalty. (We...

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Helpful?
1Thank Sharon Z
sean4343, General Manager at Courtyard Philadelphia Willow Grove, responded to this review

I'm glad to read that you had a great experience at the property.

Fishersville, Virginia
Reviewed September 23, 2016 via mobile

This is the second time I stayed at this hotel. It's not a bad hotel I will say it is clean. The staff was very nice they have a nice place to sit and have a snack or drink at the bar. The price is OK I think you get what you pay for. I would recommend staying here for...

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Helpful?
Thank K2536JJadamf
sean4343, General Manager at Courtyard Philadelphia Willow Grove, responded to this review

I'm glad to read that you would recommend the property to other potential guests.

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Break away from business as usual at the Courtyard Philadelphia Willow Grove Hotel. Our hotel in Willow Grove, PA is conveniently located off of the Pennsylvania Turnpike and 21 miles from the Philadelphia Airport (PHL). Our spacious Willow Grove hotel rooms feature luxury bedding and inviting spaces to work or relax in. With an open lobby space and complimentary Wi-Fi Internet, you can switch seamlessly from work to relaxation and back. Enjoy easy access to the latest news, weather and airport conditions via our Willow Grove hotel lobby GoBoard. Our on-site restaurant near Horsham, PA, The Bistro - Eat. Drink. Connect. provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. With two meeting rooms and 1,350 square feet of event space, our hotel is sure to make your next small meeting or event a success. Make your stay memorable with a visit to the PARX Casino and historic downtown Philadelphia while staying at the Courtyard Hotel in Willow Grove, PA. ... more   less 

Additional Information about Courtyard Philadelphia Willow Grove

Address: 2350 Easton Rd, Route 611, Willow Grove, PA 19090-1105
Location: United States > Pennsylvania > Willow Grove
Price Range: $114 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Philadelphia Willow Grove 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard By Marriott Philadelphia Willow Grove Hotel Willow Grove
Courtyard Willow Grove
Willow Grove Marriott
Willow Grove Courtyard
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Philadelphia Willow Grove staff and other travelers.
2 questions
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Dover, Pennsylvania
7 months ago
Dover, Pennsylvania
7 months ago

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Questions? Get answers from Courtyard Philadelphia Willow Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Reserve your room here early, I'm sure they sell out fast.”
 of 5 bubbles , Oct 18, 2016 | Read review
“Great staff.”
 of 5 bubbles sharonz973, Sep 25, 2016 | Read review
“I was on first floor, and parking lot outside my window was a bit noisy. Maybe get a higher floor.”
 of 5 bubbles ploughman1, Sep 17, 2016 | Read review
“I got a 2 room because I have children. Nice size”
 of 5 bubbles momlexijack, Aug 29, 2016 | Read review
“Indoor court, third floor towards back end of hotel”
 of 5 bubbles edb407, Aug 18, 2016 | Read review
5 of 5
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