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Hampton Inn Philadelphia / Willow Grove

Hampton.com$109*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Hampton Inn Philadelphia \/ Willow Grove
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540 Reviews from our TripAdvisor Community

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Showing 536: English reviews
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Salt Lake City, United States
Reviewed yesterday NEW

I arrived on a red-eye flight. My business meeting was scheduled for the mid-afternoon. When I called the front desk, the person was super helpful and friendly. I asked if I could check-in early to rest and freshen up prior to my meeting. She quickly confirmed that I could. I found her helpful during check-in, the room was clean and...

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Helpful?
Thank brysonl452
Vadodara, India
HOTEL’S FAVORITE REVIEW
Reviewed December 27, 2016 via mobile

Very supportive staff. All time happy receptionist/ hotel desk person. Love to eat hand made cookies which were normally kept after a lunch hours to full day. Also enjoy a fresh corn at all time. Very decent environment to stay, a nice place to Best Buy, Walmart and other fantastic restaurants...

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Helpful?
Thank pmpatel123
About Hotel's Favorite Review
Cynthia S, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you pmpatel123 for your kind review. We are so glad that you enjoyed our cookies. Our team hopes to see you again soon.

Reviewed yesterday NEW

As one who regularly stays at Hampton Inns, I found this site less comfortable and accommodating than is usual with the brand. The interior is a bit worn and a little rough around the edges, the beds less comfortable. The staff seem to be doing their best to keep up with things, but aren't terrifically customer-service oriented. So, not bad...

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Helpful?
Thank Frankie C
Reviewed 1 week ago

The AC units. Instantly made ticking noises every time they come on. Made sleeping very difficult. Breakfast was decent however was excellent. During breakfast a very loud guess disturbed everyone. Hotel stafff participated in the guess discussions not gelling the situation. No one cares he's been there two months working for the power company.

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Helpful?
Thank 210trav
Cynthia S, Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

I would like to first and foremost sincerely thank you for choosing to stay at our property during your travels. We greatly appreciate your loyalty! My team and I sincerely apologize for the issue you encountered with your HVAC unit. I immediately notified my engineering department so they could repair the unit. Feedback such as yours is imperative to our...

Chicago, United States
Reviewed 1 week ago

I've stayed at approximately 15 Hampton hotels across the country. They all seem laid out identically. It is comforting. Also the staff at every site has been great. I would go out of my way to stay at a Hampton. Parking also has been plentiful at all sites.

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Helpful?
Thank John S
New Providence, Pennsylvania
Reviewed 3 weeks ago

Hotel room is an average hotel at best and breakfast is was mediocre. Staff were not very welcoming and did nothing to make me want to be there again. The food quality was not very good and the coffee had ground in it. The hotel lost my reservation and I settled for two queens and not a king and nothing...

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Helpful?
Thank V5316HApauls
Cynthia S, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you so much for sharing your experience. Please know that this was an isolated incident and that we will conduct training to ensure no other guest has the same experience. We truly appreciate you sharing your experience so that we can continue to improve.

Kimberling City, United States
Reviewed 4 weeks ago

I was extremely pleased with the cleanliness of the room and the attention provided by guest services during my stay. The breakfast staff made sure you had all you needed to get your day started. My room was clean and ready for another night sleep upon return to my room.

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Helpful?
Thank T1184LSkellys
Cynthia S, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you so much for sharing your experience. Our breakfast team is so glad that you enjoyed your breakfast. We hope to see you again soon.

Philadelphia, Pennsylvania
Reviewed 5 weeks ago

Very well spent money on quality service was very satisfied with my stay and look forward to coming back just wish they had a pool that's is my only down play of the hotel but overall I enjoyed myself.0

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Helpful?
Thank K1822DWrichardr
Cynthia S, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you so much for sharing your experience at our hotel. We know that you have many choices when staying and we appreciate that you chose our hotel. We hope to see you again soon.

Reviewed April 5, 2017

Staff was great! Breakfast was great! I enjoyed my stay, will defiantly stay there again. My only issue was with parking, Parking lot was full due to Audi car dealership using spaces in parking lot and cable companies vehicles. This was very frustrating. Because that was only lot available to park in and the hotel obviously leases out there spaces....

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Helpful?
Thank Lisa B
Cynthia S, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Dear Lisa B, Thank you so much about your kind words about our staff. They truly appreciate your kindness. We appreciate your feedback and will definitely follow up to ensure that this issue does not continue. We hope to see you again soon.

Reviewed April 5, 2017

The Willow Grove location was nice and very convenient to the city... However my room did have a bad odor but in spite of the bad odor the room was clean: Also when we came back to the hotel late that night, there was no parking. Due to utility trucks and the Audi car dealer ship that occupied quite a...

Review collected in partnership with Hampton
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Helpful?
Thank Lisa B
Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hampton Inn Philadelphia / Willow Grove

Address: 1500 Easton Road, Willow Grove, PA 19090-1221
Location: United States > Pennsylvania > Willow Grove
Price Range: $116 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Philadelphia / Willow Grove 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hampton Inn Philadelphia / Willow Grove Hotel Willow Grove
Hampton Inn Willow Grove
Willow Grove Hampton Inn
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn Philadelphia / Willow Grove staff and other travelers.
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Questions? Get answers from Hampton Inn Philadelphia / Willow Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get an even numbered room”
L847HSjonathanh, Oct 23, 2016 | Read review
“Top floor always”
MelBel7575, Oct 6, 2016 | Read review
“higher floor.”
d0npauls, Sep 13, 2016 | Read review
“check in with the app and you can see the floor plan and choose your own room”
Sue11sandwich, Aug 28, 2016 | Read review
“Maybe ask for a room not facing the highway”
AK-in-NC, Jul 16, 2016 | Read review
5 of 5
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Hampton.com
$109* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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