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Hampton Inn Philadelphia / Willow Grove

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Hampton Inn Philadelphia \/ Willow Grove
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441 Reviews from our TripAdvisor Community

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Showing 437: English reviews
4 of 5 stars Reviewed 2 days ago NEW

Great value! The staff is excellent, and the rooms are well laid out, comfortable and clean. I would not only stay in the hotel again, in fact I am later this week. If you want a great place to sleep to get you on with your day, this is the place.

Review collected in partnership with Hampton

Helpful?
Thank toddd284
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. I'm glad we made your stay so enjoyable and this will be reviewed with all the associates. Thanks for being our guest! Sincerely, Roger Weber General Manager More 

Fort Belvoir, Virginia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very convenient location and friendly, courteous, and professional staff! Clean room with complimentary wifi that was plenty fast. I was only there for one night of business in Philadelphia's northern suburbs, but enjoyed the stay.

Review collected in partnership with Hampton

Helpful?
Thank walterl639
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review of your stay at the Hampton Inn Willow Grove. We appreciate your great comments and they will be shared with all the associates. Thanks for being our guest. Sincerely, Roger Weber General Manager More 

Hamilton
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

The halls were noisy until 1 AM and the bathroom wasn't as clean as it should be. Disappointed this trip and my lack of sleep resulted in a longer trip home with an extra expense of another hotel. I am usually a happy customer with zero complaints. Oh and it was a joke I paid ahead and owed a penny... More 

Review collected in partnership with Hampton

Helpful?
Thank Christine K
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn. We certainly appreciate all feedback and I apologize for the noise and cleanliness. This will be reviewed by the Executive Housekeeper and his team to improve on your issue going forward. Sincerely, Roger Weber General Manager More 

Freeport, New York
1 review
2 of 5 stars Reviewed 1 week ago

I stayed here with a group for a local lacrosse tournament. The best thing I can say about the staff is that the two individual staff members that checked me in and checked me out were friendly and polite. The rest of the staff sucked . I know large groups can be a lot of work ,but the staff seemed... More 

Review collected in partnership with Hampton

Helpful?
Thank O5511MRianm
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn. This feedback is very important to us and we use these as a training tool to improve our level of service. I apologize for the issues mentioned and it certainly is not the level of service we want our guests to experience. Sincerely,... More 

Miami, United States
1 review
2 of 5 stars Reviewed 1 week ago

Been in several Hamptons and HHonors Hotels. This is definitely one of the worst. Not sure if they are just unable to keep up the facilities or what, but many things broken within the room. Bathroom door, closet door, A/C all broken or not working properly. Bathroom door literally fell off during my shower. Yeah...fun. And, this place wasn't cheap.

Review collected in partnership with Hampton

Helpful?
Thank Justin T
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn. I certainly apologize for the issues incurred and this is not our level of service we want our guests to experience. Sincerely, Roger Weber General Manager More 

Mount Jackson, United States
3 of 5 stars Reviewed 1 week ago

This site was close to where I was working. The price was within company guidelines. In general a good hotel. Just wish there were more restaurants within walking distance. Other than that this is an ok place to stay.

Review collected in partnership with Hampton

Helpful?
Thank Robert T
Pittsburgh, Pennsylvania
1 of 5 stars Reviewed 1 week ago

Management made me feel like I made up a story and didn't want to give me money back gaurentee due to the smell of smoke in a non smoking room, I would never send someone to this location and management tried to do everything in their power to not do what they can to make me happy

Review collected in partnership with Hampton

Helpful?
Thank Darryl M
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for writing this review. I apologize for the problem encountered. We are a not smoking hotel and spray all rooms with a air freshener. If the guest is not happy with the smell in a particular room we are more than happy to move the guest to another room when requested. Sincerely, Roger Weber General Manager More 

Fayetteville, North Carolina
Level Contributor
95 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is easy to find, right by the Willow Grove Turnpike exit or right off of PA 611. There are quite a few restaurants in the area, although maybe not as convenient to simply walk to. There was a little bit of noise from the turnpike at night from my room which did face the highway. My room was... More 

Helpful?
1 Thank AK-in-NC
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn. This feedback is very important to us and will be shared by all the associates. Thanks for being our guest! Sincerely, Roger Weber General Manager More 

Swoyersville
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This accommodation offers clean comfortable rooms & a pleasant lobby atmosphere. Conveniently located, good continental breakfast with multiple options. I have stayed here multiple times and this is consistent with every stay.

Review collected in partnership with Hampton

Helpful?
Thank Paul T P
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for writing this review. This means a lot to us especially from a repeat guest. The most important thing is our consistency. Thanks for your business. Sincerely, Roger Weber General Manager More 

Beaufort, SC, United States
1 review
1 of 5 stars Reviewed 1 week ago

This hotel needs a total make over. It is not up to the standards we have experienced with other Hilton properties. There was little comfort we had with the level of security. We would not stay at this location again, nor would we recommend it to others. We travel to the area frequently and will find other places to stay... More 

Review collected in partnership with Hampton

Helpful?
Thank Roger H
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review. We appreciate all feedback and it will be discussed with the team. The rooms were renovated last year with all new beds/carpeting/furniture/lighting, and painted. We are continuing to improve the hotel and have projects within the next 6 months to complete. Sincerely, Roger Weber General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Hampton Inn Philadelphia / Willow Grove

Address: 1500 Easton Road, Willow Grove, PA 19090
Location: United States > Pennsylvania > Willow Grove
Price Range: $110 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Philadelphia / Willow Grove 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hampton Inn Philadelphia / Willow Grove Hotel Willow Grove
Hampton Inn Willow Grove
Willow Grove Hampton Inn
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