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Hampton Inn Philadelphia / Willow Grove

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Hampton Inn Philadelphia \/ Willow Grove
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457 Reviews from our TripAdvisor Community

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Showing 453: English reviews
Wayne, New Jersey
Level Contributor
84 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It's a decent place to stay if you need a hotel in this area, The room was nice and clean. The staff was always friendly. The breakfast selection was fairly good. It's right off the PA turnpike. Lots of restaurants within a 5 - 7 minute drive.

Helpful?
Thank WrldTraveller67
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the hampton Inn. I'm pleased the staff and cleanliness made your stay enjoyable. Thanks for being our guest! Sincerely, Roger Weber General Manager More 

Sandwich, Massachusetts
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I visited this hotel two weeks ago while working in the Philly area. I usually stay toward Cherry Hill NJ area, but did not need to travel into NJ this trip and decided to stay in PA. Upon arrival the staff was friendly, and my chosen room was ready to go as I had already checked in online. I was... More 

Helpful?
Thank Sue11sandwich
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn. I'm glad you decidied to stay in PA and give us a try! This feedback will be enjoyed by the staff and thanks for being our guest! Sincerely, Roger Weber General Manager More 

South Windsor, Connecticut
Level Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The front desk people were very friendly on check in. Having some cookies and some chips and salsa available was a nice touch some of the other hotels don't have. The complimentary breakfast was very good. The staff were very helpful, they took away the dirty plates while I enjoyed my coffee and watched the news on the TV.

Review collected in partnership with Hampton

Helpful?
Thank clfurn
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for being our guest and writing this review. I'm so pleased the staff/breakfast/and evening snacks made you stay so enjoyable. This will certainly be shared by the associates. Sincerely, Roger Weber General Manager More 

2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Our room was clean and our bed was comfortable. Hotel is close to Elkins Park. Staff is friendly and efficient.Breakfast was hot and there are a lot of choices. We needed more hangers and we got them before we reached our room. Anything you need is taken care quickly and in a friendly manner.

Review collected in partnership with Hampton

Helpful?
Thank Linda M
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn. This feedback is very important to the staff and it most certainly will be shared with them. Thanks for being our guest! Sincerely, Roger Weber General Manager More 

Marlborough, Massachusetts
1 review
2 of 5 stars Reviewed 1 week ago

This place did not provide the typically clean fresh and bright experience of a Hampton Inn. Other than an upbeat staff member during a late night check in, this was unremarkable and disappointing. Hallway carpets stained, paint chipping, dingy sheets and flat pillows. A real bummer.

Review collected in partnership with Hampton

Helpful?
Thank davidlM3716RN
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn. I certainly apologize for the issues mentioned in your comments and they will be addressed to all the staff. Feedback is very important for us to improve. Sincerely, Roger Weber General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel with very friendly staff. Very clean all around with a great complimentary breakfast. Would recommend to anyone that asked. Very close to many restaurants and shops in the area. Also very close to Penn State University - Abington Campus.

Review collected in partnership with Hampton

Helpful?
Thank V142GDjulioa
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review of the Hampton Inn. This feedback is very important to the staff and i'm so pleased the staff, breakfast, and cleanliness made your stay so enjoyable. Welcome to the Penn State Campus! Sincerely, Roger Weber General Manager More 

willowgrove, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were very pleased with how friendly and accommodating the staff was during our stay. The hotel and rooms are very clean. The hotel was very easy to get to off the interstate. We will stay at more Hamptons in the future.

Review collected in partnership with Hampton

Helpful?
Thank Cheryl H
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn. We appreciate this feedback and it will be shared by all the staff. I'm very please the cleanliness and staff made your stay enjoyable. Thanks for being our guest! Sincerely, Roger Weber General Manager More 

Philadelphia, Pennsylvania
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Regular business traveler. Last reviewed this hotel about 10 months ago but have reduced my rating to a 3 star. The Good - convenient location - rooms are semi renovated - most staff are great, especially the lady who runs breakfast, but the bad ones are bad The Bad - more than an average number of rooms have technical issues... More 

Helpful?
Thank RU18
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review concerning your stay at the Hampton Inn. I really appreciate your loyalty and apologize for the comments mentioned in your comments. The maintenance staff is constantly working on improving the hotel and replacing items where needed. We do have a new staff and this is not acceptable and will be... More 

HANOVER PARK
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I checked into the Hampton Inn in Willow Grove PA Room 410. During the night, I felt a biting feeling as if bitten by a mosquito. I woke up with itching on back and left leg. While sitting up in bed reading, a bug crawled across the sheet. I identified it as a bed bug. I packed up my things... More 

Helpful?
Thank DeborahALombard
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

The Hampton Inn appreciates feedback and I certainly apologize for the problems incurred during your stay. We take bed bugs very serious at this hotel and all staff have been trained to be proactive with them. The staff gets a bonus if they find bed bugs and know the steps to investigate possible activity. If bed bugs are found or... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I had blocked 30 rooms for my family and friends for our engagement weekend. The front desk and back office were awesome to work with. They provided me with a conference room so our family and friends can have breakfast together. When I arrived on Friday, all the keys were made and we were ready to go. The rooms were... More 

Helpful?
Thank Sagar P
Roger W, General Manager at Hampton Inn Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write this review. This wonderful feedback concerning your engagement weekend will be passed along to all the associates. I'm so pleased we made your weekend one to remember and everything worked out so well in the conference room. Thanks for being OUR guest! Sincerely, Roger Weber General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Hampton Inn Philadelphia / Willow Grove

Address: 1500 Easton Rd, Willow Grove, PA 19090-1221
Location: United States > Pennsylvania > Willow Grove
Price Range: $114 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Philadelphia / Willow Grove 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hampton Inn Philadelphia / Willow Grove Hotel Willow Grove
Hampton Inn Willow Grove
Willow Grove Hampton Inn
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