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I can’t believe they built such a cheap hotel. I don’t think there is concrete between floors, just wood and metal? When you walk in the rooms/hallways, it sounds like walking in a cheap “trailer.” Can hear people walking/stomping around above me. Stayed here for business and had a family above me with two small children. The children ran back and forth all night, stomping and hitting the walls. Complained twice but nothing resolved. At 9pm at night after a long day, last thing I wanted to do is pack and move to another room. If you stay here, stay on the top floor only. I’ll never stay here again.
Response from TownePlace S, Front Office Manager at TownePlace Suites Williamsport
Responded 2 weeks ago
Thank you for staying with us and for your feedback. Please accept our apology for the noise disturbances cause by other guests during your stay. I apologize for failing to provide you with a quiet and stress free experience you deserved. We value your loyalty to our brand we hope you will give us another chance to improve your impression of our hotel. Thanks again for being our guest.
We were moved here at the last minute due to overbooking at another property. We got upgraded to a two bedroom with kitchenette, which was little value overall as we were leaving first thing next morning.
Staff were welcoming and friendly, room was fine without being luxurious. Breakfast was good without being excellent, and the location was pretty much ideal, as you were in walking distance of most things in the CBD. We had a bit of trouble getting the shower to work, but hotel maintenance sorted that out pretty quickly. Felt more like a business hotel than one for tourists (probably more a reflection on the town than anything else).
Carparking was in a garage directly across the road, but they have a loading/unloading area dedicated to the hotel right at the front door.
I’m here on business. Stay here 2/3 weeks at a time and the girl(Davayah) at the front desk always makes sure our rooms are taken care off. Davayah always makes sure my guys are take care off. Love the kitchen in the room. The girl that does housekeeping is quick and efficient with her work.
Good location. One of the more comfortable hotel beds I have slept in. I slept well. Hobbled Internet unless you pay extra (2Mbps up/2Mbps down). Average breakfast. Clean. Walking distance to downtown businesses and Wegmans. Free parking. Friendly staff. I would stay here again. I was here earlier and the internet speeds were 97Mbps down/ 105Mbps up with no login screen. Either that was a fluke, or they got rid of that benefit, so I lowered my rating from 4 stars to 3 stars.
Response from holly k, General Manager at TownePlace Suites Williamsport
Responded Oct 22, 2018
Dear MikeC32832, Thank you so much for the positive feedback. Our internet speed is actually 100 mbps up and down. For a brief time, Marriott was working on a new portal after we merged with Starwood. That is why there wasn't a choice between the free internet and the paid internet. Our Platinum and Gold members receive the paid internet for free. I hope you will be back. We are starting a renovation the beginning of December and will be completed mid February. We hope to see you soon.
Enjoyed my stay last night, friendly front desk at check in at 2:30 a.m., room clean and quiet. Free continental breakfast too. Price was most reasonable compared to other area hotels. Small kitchen a plus too, with food to buy in lobby.
TownePlace Suites by Marriott Williamsport welcomes visitors to the area with its central downtown address, just seconds from US-220, US-15, and I-180. Enjoy diverse cuisine, one-of-a-kind shops and …Morerecreational facilities just outside the lobby doors. Our guests also enjoy: •Marriott Rewards Points! •Complimentary wi-fi •Fully equipped in-suite kitchens •Indoor pool and fitness facility •Guest laundry center •Complimentary parking •Complimentary business center •In a Pinch Market •Complimentary Breakfast Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
We are within walking distance to many downtown restaurants and shops. The Bullfrog Brewery is just 0.3 miles away. You will arrive at your destination approximately 5-6 minutes upon exiting the lobby doors.
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"Front of hotel overlooks the Trailways bus terminal, room on other sides better."