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Red Roof Inn Wilkes Barre Arena

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Red Roof Inn Wilkes Barre Arena
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346 Reviews from our TripAdvisor Community

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Showing 346: English reviews
mountain top
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

I often stay at this hotel because it is very close to the Veterans Hospital where I receive my healthcare and the last two times I checked in, there was a lovely young woman named Samantha working the front desk. Both times she made sure that I received my veterans discount and she graciously thanked me for my service. She... More 

Helpful?
Thank kimberly e
Scranton, Pennsylvania
1 review
Reviewed 1 week ago via mobile

Samantha (front desk) and Jeff (housekeeping) make every visit personal. They remember our names, preferences and make check-in a quick and easy process. We try to check in and/or extend our stays during Samantha's shift (3-11) as we have found the daytime shift to be less amenable. They are truly an asset to Red Roof Inn.

Helpful?
Thank rosebyanyother777
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for taking the time to tell us about your recent stay at the Red Roof Inn in Wilkes-Barre. I am very happy to hear your check in was a very quick and easy process. I am also very happy to hear you received friendly customer service. I will be sure to share your comments with our entire team.... More 

Jackson, Wyoming
Level Contributor
248 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

Cheap Room / Clean / Small Fridge & Micro. Pillows need Replacing ( Were Old and Stiff ). Should Always Travel with Your Own Pillow , Eh ! Dogs Stay Free for those needing a Dog Friendly Inn. And has a Nice Area for Doggy Business. Good Road Stop if Traveling Through.

Helpful?
Thank Michael S
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre. We appreciate your taking the time to tell us about your stay. I am very sorry we let you down regarding the pillows in your room. I am glad to hear you enjoyed a clean and affordable room. I will be sure to share your comments with our entire team.... More 

Conshohocken, Pennsylvania
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 week ago

Picked the Red Roof due to it's proximity to the Mohegan Sun Casino where we had tickets to a concert. We stopped early, hoping to check-in but unfortunately we were informed no rooms were ready. The desk person was courteous and told us to return in about an hour, which we did successfully . The room was clean, the beds... More 

Helpful?
Thank Matt S
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for staying at the Red Roof Inn in Wilkes-Barre. I am very happy to hear you enjoyed a clean and comfortable room. I am also happy to hear you received great customer service. Thank you for your positive comments and I will be sure to share them with my entire team. Thank you and we look forward to... More 

Ogdensburg, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We were traveling to Virginia with our dogs and needed a place to stay over night in PA. Loved that our dogs stayed free! Room was clean and had fridge & microwave in the room. Coffee maker was handy. No breakfast but price was VERY reasonable. Desk clerk was friendly and helpful. Good value and convenient.

Helpful?
Thank Kasey S
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for taking the time to tell us about your stay at the Red Roof Inn in Wilkes-Barre. I am very happy to hear your enjoyed a clean, pet friendly room. I am also glad to hear you found us to be a good value and that you received friendly and helpful customer service. We look forward to serving... More 

Mississauga
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 weeks ago

I'll start with the good.. The room was clean with a comfortable bed and decent wifi. The bad: Pillows need replaced! It doesn't matter how comfortable the bed is, if the pillows are old, thin and hard you just don't get a good night sleep period. Noise! Big problem if you are on the second floor as I was because... More 

Helpful?
Thank unitedprovinces
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for providing us with your feedback regarding your recent stay at the Red Roof Inn in Wilkes-Barre. I am happy to hear you enjoyed a clean room, comfortable bed and our guest Wi-Fi. I am sorry we let you down regarding the pillows and noise from the housekeepers. While some room types do have in-room coffee service, for... More 

carlisle, Pa
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

We stayed 2 nights in the King room. Not a very roomy room, but it worked for the price. The room was clean, bathroom was also clean and no issues. Nice large TV was included. The bed was comfortable & I have a bad back....So this was a plus for me. No smoke smells inside the room. We are not... More 

Helpful?
Thank cabinigo
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre. We appreciate your taking the time to tell us about your stay. I am happy to hear you enjoyed a clean room and had a comfortable stay. I am also glad you found us to be a good value. We look forward to serving you again. More 

East Stroudsburg, Pennsylvania
1 review
Reviewed 4 weeks ago

This was just an overnight stay and inexpensive considering prices with other hotels in the area but it wasn't dirt cheap either. The bathroom tub needed to be re-caulked as you could see mold stains on it. The shower head had a piece of folded up cardboard between it and the wall holding it in place, I presume and the... More 

Helpful?
Thank bbjgb75
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for choosing the Red Roof Inn in Wilkes-Barre. I am sorry we let you down regarding maintenance in the bathroom. We greatly appreciate your bringing these items to our attention so we can correct what was not right. I am happy to hear your received friendly service. We look forward to serving you better at a future date. More 

Lancaster
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 24, 2016

The room filthy, the floors had not been cleaned. Dog hair all over comforter and bedspread. The mattress pad was soiled with, look like urine. Samantha at the front desk offered to move us but we had already unpacked everything. She did bring up new sheets, bedspread and comforter and mattress pad. Mike was the person who was supposed to... More 

Helpful?
Thank Rozena Y
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for taking the time to tell us about your stay at the Red Roof Inn in Wilkes-Barre. I am very sorry we let you down regarding housekeeping in your room. I have taken the necessary steps to prevent this from happening again. I am happy we were able to provide you with new bed linens and that we... More 

Craig, Colorado
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 18, 2016

Appreciate the dog friendly motel chain. Was traveling with pup to visit family and this one was in great location. Staff was friendly and helpful. Would benefit from more maintenance around outside. If in area, would stay here again.

Helpful?
Thank jyl53
John S, General Manager at Red Roof Inn Wilkes Barre Arena, responded to this review

Thank you for taking the time to tell us about your stay at the Red Roof Inn in Wilkes-Barre. I am happy to hear you found our staff to be friendly and helpful and that you enjoyed a pet friendly room. I am also glad you found us to be in a convenient location. We look forward to serving you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access

Additional Information about Red Roof Inn Wilkes Barre Arena

Address: 1035 Highway 315 Blvd, Wilkes-Barre, PA 18702-6926
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $45 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Wilkes Barre Arena 2*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Red Roof Inn, Booking.com, Hotels.com, Expedia, Orbitz, Odigeo, Travelocity and Priceline so you can book your Red Roof Inn Wilkes Barre Arena reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Red Roof Hotel Wilkes-Barre
Red Roof Inn Wilkes Barre
Wilkes-Barre Red Roof Inn
Hotel Style:
#8 Business Hotel in Wilkes-Barre
#9 Romantic Hotel in Wilkes-Barre
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Questions & Answers

Here's what travelers have asked, with answers from Red Roof Inn Wilkes Barre Arena staff and other travelers.
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Questions? Get answers from Red Roof Inn Wilkes Barre Arena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“the back side of the hotel has a beautiful view of the valley.”
 of 5 bubbles kimberlye928, yesterday | Read review
“Drive - Up Room , Eh !”
 of 5 bubbles MichaelUSMC, 1 week ago | Read review
“Stick with the ground floor.. Second floor is way too noisy when carts/luggage are dragged along outside floor.”
 of 5 bubbles unitedprovinces, 2 weeks ago | Read review
“Make sure you check the beds and bath area.”
 of 5 bubbles rozenay, Oct 24, 2016 | Read review
“Request a room not facing the freeway. Turn on the lights at the head of the bed to check for dead bugs in the lights.”
 of 5 bubbles hern2, Oct 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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