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Holiday Inn Express Wilkes Barre East

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Holiday Inn Express Wilkes Barre East
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247 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Kennett Square
Reviewed December 9, 2013

It's a nice property with a friendly staff. A bonus is the free shuttle to local restaurants and such. The limitations for business travelers are, limited electrical outlets at the desk and bedside tables. You must crawl under the desk to plug in your laptop and forget about charging your phone at the same time, there is only one free...

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Helpful?
Thank questcarlin
IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Dear questcarlin, Thank you for taking the time to share your feedback about your recent stay with us. Our staff always goes out of their way to be helpful and attentive to the guests and we are glad that you enjoyed their hospitality. It was unfortunate to see your stay was not as comfortable as it could have been due...

West Pittston, Pennsylvania
Reviewed December 1, 2013

After living in this area my whole life, I was actually stumped when it came to making reservations for my family who was coming in from out of state. My husband and I have stayed at different Holiday Inn Express's in other states, so after looking the one up in this area, I made reservations. I am soooo happy I...

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Helpful?
Thank babs067
Seymour, Connecticut
Reviewed November 13, 2013

This was our second overnight to Wilkes-Barre in as many weeks; and, we once again chose the Holiday Inn Express on Route 315. It is a slightly above-average hotel in this bustling city. Set just off one of the main thoroughfares, is convenient to dozens of stores, restaurants, and entertainment options. High points would be: the attentive and friendly service...

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Helpful?
Thank Gaelic_Gypsy
IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Dear Joseph G, Thank you for taking the time to share your feedback about your recent stay with us. Our staff always goes out of their way to be helpful and attentive to the guests and we are glad that you enjoyed their hospitality. We are also delighted to know you were satisfied with our location as well as the...

Oley, Pennsylvania, United States
Reviewed November 13, 2013

Stayed 1 night here for a college visit, the hotel itself was clean and the staff were very helpful with directions on where we wanted to go, and very friendly but the noise from the hallway kept you up all night long. There were multiple families staying in the rooms across from us and they were in and out at...

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Helpful?
Thank Christa R
IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Dear Christa R, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff and cleanliness. However, We’re sorry about the noise during your stay. We will look into this point. I understand the discomfort this caused you. Again, I do apologize...

Shelton, Connecticut
Reviewed November 11, 2013

Nothing to right home about. Hard to find, maybe the roads have recently changed. In need of renovations. Main hall carpets are worn. The room was clean but nothing exceptional. Staff was friendly and helpful. Breakfast was good.

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Helpful?
Thank Michael S
IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Dear Michael S, Thank you for staying with us. I am glad you liked our breakfast as well as our friendly staff. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. While we understand that your stay was...

Wadsworth, Ohio
Reviewed November 4, 2013

My husband and I stayed at this hotel recently on our drive across PA from Ohio on our way to Boston, MA. I made the reservation prior to our trip and found this Holiday Inn Express to be close to the highway making it easy to access. The price was right. I was hopeful that it would be a pleasant...

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Helpful?
Thank Sally S
IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Dear Sally S, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We appreciate and wish to thank you for the kind words on the staff. On the other hand, my apologies for the inconvenience you experienced over the mattress. Rest assured that your comments will be looked into...

Washington, DC
Reviewed November 3, 2013

By far the worst hotel we have stayed in in years. Non-stop slamming of doors and yelling out in the hallways from 11pm-3am. Not just a few but every 10 minutes someone was slamming a door shut. After calling the front desk at 1am then having go to downstairs again at 2:30am the noise did not stop. We were in...

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Helpful?
1Thank alainacarter
IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Dear alainacarter, WI certainly appreciate you taking the time to share your feedback. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Please accept my sincere apology for the noise challenges you experienced during your stay. It is certainly regrettable you were not happy with your overall...

Akron, Ohio
Reviewed October 28, 2013

Very clean, good comfortable bed, nice hot shower with good water pressure. Easy on and off the freeway, close to places to eat and restaurants. Staff friendly and helpful. This was our second time we will be back for a third time.

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Helpful?
Thank Marie R
Titusville, Pennsylvania
Reviewed October 28, 2013

What a great hotel stay. The room was clean, the lobby was inviting, and the check in was fast. Of course I was able to have a few chocolate chip cookies while I waited for the lady in front of me to check in. The bathroom was up to par as was the comfort of the bed.

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Helpful?
Thank EatLocalBuyLocal
Campbell, New York, Usa
Reviewed October 21, 2013

Very impressed with this property. Rooms and bath are small but nicely appointed.. Furnishings were clean and neat. Breakfast was outstanding with two kinds of sausage, scrambled eggs( steaming hot) and all the other usual items. Only drawback to our king bed was it was very hard. Rooms are small but fine for two people. Shuttle to the casino was...

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Helpful?
Thank laketrout
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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Wilkes-Barre East. We welcome you to historic Wilkes-Barre and our hotel, the newly renovated Holiday Inn Express. Located in the Pocono foothills, this Wilkes-Barre, Pennsylvania hotel is ideal for business & leisure travelers with its easy access to I-81 and Hwy. 315. Business travelers seeking Wilkes-Barre accommodations will appreciate our hotel's courtesy shuttle to the Wilkes-Barre/Scranton Airport (AVP), just eight miles away. We re convenient to businesses such as Fortune Fabrics, American Silk and the Social Security Center. Additionally, the Veterans Administration Hospital is one mile away. Leisure travelers enjoying a getaway to the Poconos will love our location. From a heritage tour to a sporting weekend, we want to be your home away from home. Our hotel in Wilkes-Barre is a great starting point for day trips to Rickett s Glen State Park, and we re only one mile from the Mohegan Sun Casino. Wachovia Arena is three miles away. This newly renovated Wilkes-Barre hotel offers you one of the best hotel deals in Wilkes-Barre. We offer a courtesy shuttle for trips within a mile of our hotel. From our indoor heated pool (opening Sept 2009) to the on-site fitness center, our hotel has upgraded amenities you can enjoy. In addition, our high-speed, wireless Internet access helps you stay connected. So on your next visit to the Diamond City, Stay Smart at the Holiday Inn Express hotel in Wilkes-Barre, PA. ... more   less 

Additional Information about Holiday Inn Express Wilkes Barre East

Address: 1063 Highway 315 Blvd, Wilkes-Barre, PA 18702-6926
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $94 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Wilkes Barre East 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Holiday Inn Express Wilkes Barre East Hotel Wilkes-Barre
Wilkes-Barre Holiday Inn
Holiday Inn Wilkes Barre
Hampton Inn Wilkes-Barre
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Wilkes Barre East staff and other travelers.
1 question
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Questions? Get answers from Holiday Inn Express Wilkes Barre East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The highway was out of the back of the hotel, perhaps request a room that faces the front.”
 of 5 bubbles Jpm383, Jan 13, 2017 | Read review
“Better to have view on the city than on the mountains”
 of 5 bubbles 524michelj, Nov 19, 2016 | Read review
“Ask for the "early to bed" area....maybe if enough people ask for it, the hotel will create one.”
 of 5 bubbles JJH1764, Sep 24, 2016 | Read review
“All the rooms are the same.”
 of 5 bubbles 429lucp, Aug 23, 2016 | Read review
“Choose a room facing the front of the hotel overlooking the valley.”
 of 5 bubbles CT-Foodie60, Jun 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question