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Holiday Inn Wilkes Barre East Mountain

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600 Wildflower Dr, Wilkes-Barre, PA 18702-7928
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (140)
Room & Suite (48)
Dining (15)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Wilkes Barre East Mountain
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 20 hotels in Wilkes-Barre
Location
Cleanliness
Service
Value
Travelers' Choice
Full service hotel with two restaurants on premises. Bistro & Lounge with outdoor seating. A hearty hot breakfast buffet included with every room. Large indoor pool, spa & sauna. Complimentary Business center, Wi-Fi, Fax & copy service, Iron & ironing board, Hair Dryer and Courtesy Airport & Casino shuttle. Meeting & Banquet rooms.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Vending machine
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Modern
Languages Spoken
English
694Reviews12Q+A100Room tips
Traveler rating
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Popular mentions
Ronald A wrote a review Nov 12
1 contribution1 helpful vote
The shooting on 11/11/20 ended any hope of future stays here for me. A crowded guest room party was allowed to fester in checked until 2am when the shooting took place. I figured hotel management would have handled this much better.
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Date of stay: November 2020Trip type: Traveled on business
1 Helpful vote
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Response from Daniel Harris, General Manager at Holiday Inn Wilkes Barre East Mountain
Responded 1 week ago
We are so very sorry that you had to experience this event at our hotel. For more than 30 years, our hotel has stood as the sought out locale for guests from across the area, and around our nation and our world. In all of those years, we have never had any such incident. Our hearts go out to the actual victims of this event. The guests of our hotel are business people, families, and travelers who come here for a great room and great service. Many of these folks have been coming here for decades. To you, and to them, we will continue to provide exceptional service to all of our guests in the future. We know, because we, the staff here, also experienced this too—a very frightful event that unfolded in real time. We are very sorry that you, as well as anyone here had to go through that. This appears to be a highly targeted incident. This was not random, nor was it against our hotel, and, we also did not allow a party to fester. Our hotel has zero tolerance for parties in guest rooms. While we completely understand the reticence to return, please do understand that our hotel will move forward today, as we do every day, to provide our guests with the level of excellent service that they have come to expect.
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george b wrote a review Nov 9
Fort Myers, Florida196 contributions48 helpful votes
This is probably my 4th stay at this hotel. I always find it excellent from check in to check out. Although it is close and easy from I-81, it seems like a retreat compared to many that line the highway. The grounds and lobby area are beautiful. The rooms are clean modern and well appointed. I discovered their balcony rooms on my Spring trip home and they are great. It’s great to sit outside having a drink and snack and enjoy the sunset. As a side note, looks like a great place for company events or weddings.
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Date of stay: November 2020Trip type: Traveled with family
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Response from Daniel Harris, General Manager at Holiday Inn Wilkes Barre East Mountain
Responded yesterday
Dear Snowbird, Thank you so much for your response. We are thrilled to hear that you really enjoyed your stay. We appreciate that you are a returning guest and that you liked your balcony suite with our beautiful sunsets. We look forward to welcoming you back soon!
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Fearless647306 wrote a review Oct 2020
2 contributions
My family returned to Wilkes Barre after 1.5 years. A hotel was the best option due to Covid so our pearls were cast. We decided to visit Wildflower for dinner our first full night and met Tracy. Tracy was super personable, enthusiastic and inviting. She wasn’t overly helpful, nor hardly there (perfect balance). She’s beautiful inside and out. She was able to keep tabs on our drink level from a distance and offer menu advice as needed. On our 2nd visit, we learned our first impression wasn’t a fluke. She was super friendly, non- self absorbent and took a real interest in our lives and backgrounds. We left meeting a stranger but feeling as if we’d found a friend. Please visit this hotel and ask for her. She’s the best!!!! I literally wrote that on our receipt the first night!!!!
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Date of stay: October 2020Trip type: Traveled with family
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Response from Daniel Harris, General Manager at Holiday Inn Wilkes Barre East Mountain
Responded Oct 12, 2020
Dear Fearless647306, It's great to hear that you enjoyed dining in our Wildflowers restaurant. Thank you for your kind comments about Tracy. We receive many complements on her and she takes great care of our guests. I will make sure to pass along this response to her. Please come back and see us when you are in the area. We look forward to seeing you soon!
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vasile123 wrote a review Sep 2020
New York City, New York611 contributions63 helpful votes
They provide a hot breakfast served at the table which is wonderful I these times when other hotels are scaling back. There is no problem with distancing sine we seemed to be alone in the dining room at that time. The hotel is very clean and made me feel safe which is a big deal for me now. It is situated on a hill, with a great view of the region, especially at higher floors. All in all, I believe we made a good choice for the two nights that we're here.
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Daniel Harris, General Manager at Holiday Inn Wilkes Barre East Mountain
Responded Sep 17, 2020
Dear vasile123, The team and I are very happy to hear that you had a good stay. I'm glad you enjoyed your breakfast and found the hotel clean and safe. This is very important to us! Thank you for staying with us during these times and we hope to see you return soon!
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GoSeeItMom wrote a review Aug 2020
Hershey, Pennsylvania97 contributions33 helpful votes
The room was clean and updated. Parking was great they even have a covered area for motorcyclists. The grounds are pretty. There’s a playground for kids. They have a pool and hot tub area. We were served a full hot breakfast Even though COVID-19 is going on and lots of other hotels have closed down food service. I was really happy with our stay
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from Daniel Harris, General Manager at Holiday Inn Wilkes Barre East Mountain
Responded Aug 31, 2020
Dear GoSeeItMom, The team and I are very please to hear that we were able to provide you with one of your best Holiday Inn stays! We are so glad that you enjoyed your room, amenities and grounds. Our pool and playground are great for family fun and we are close to many recreational activities in the area. Thank you for staying with us and we hope to see you soon. Sincerely, Dan Harris GM
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PRICE RANGE
$78 - $144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus east mountain hotel wilkes-barre, best western plus east mountain inn and suites, best western wilkes barre
FORMERLY KNOWN AS
Best Western
LOCATION
United StatesPennsylvaniaPocono Mountains RegionLuzerne CountyWilkes-Barre
NUMBER OF ROOMS
152
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Frequently Asked Questions about Holiday Inn Wilkes Barre East Mountain
Which popular attractions are close to Holiday Inn Wilkes Barre East Mountain?
Nearby attractions include The Cabin Armory and Training Center (0.7 miles) and Evolution Nightclub (0.6 miles).
What are some of the property amenities at Holiday Inn Wilkes Barre East Mountain?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Holiday Inn Wilkes Barre East Mountain?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Wilkes Barre East Mountain?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Wilkes Barre East Mountain?
Conveniently located restaurants include Shogun Japanese Seafood Steakhouse, Isabella Restaurant and Bar, and The Cafe an American Bistro.
Are there opportunities to exercise at Holiday Inn Wilkes Barre East Mountain?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Holiday Inn Wilkes Barre East Mountain have an airport shuttle?
Yes, Holiday Inn Wilkes Barre East Mountain offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Wilkes Barre East Mountain?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Wilkes Barre East Mountain?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Wilkes Barre East Mountain offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Wilkes Barre East Mountain?
Many travelers enjoy visiting Concrete City (9.5 miles).