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Holiday Inn Wilkes Barre East Mountain

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Holiday Inn Wilkes Barre East Mountain
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469 Reviews from our TripAdvisor Community

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Showing 463: English reviews
South Carolina
Level Contributor
123 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I had a reservation at the Hampton -- advertised an airport shuttle. What they did not advertise was "the shuttle must be back by 10 pm," despite the fact that flights were regularly scheduled arriving after 10! Not a problem for This Holiday Inn Express. Hotel was fine. Clean and courteous staff. Would be happy to stay again, especially if... More 

Helpful?
Thank Dotsultant
Middletown, Pannsylvania, USA
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I have stayed there several times when it was a Best Western. We would have family gatherings and visit friends at Misericordia college in Dallas, Pa. So we are meeting again in September 9h-10th for a Jubilee celebration. Now, it is a Holiday Inn, East Mountain and already having problems reservation checking in. First, was trying to book directly with... More 

Helpful?
Thank joseph h
Syracuse, New York
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

What a wonderful experience... beautiful views. We ate outside on the terrace under a canopy. The pool is warm (great for me), huge, with a whirlpool that was a perfect temp and jets that work, plus a nice sauna, a locker room with locks and showers, a wonderful breakfast. This was more than worth the money we spent. I only... More 

Helpful?
Thank Christine A
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for two nights. Hotel room was clean and comfortable. Pool and hot tub were a pleasant addition to our stay. Close to casino and hotel offers a free shuttle. Only about 20 miles from PNC Field in Scranton. If you like baseball, this is definetly worth the trip. Would definetly stay here again.

Helpful?
Thank Diane S
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

Hello Diane, Thanks for the kind compliments. Anytime that you are feel "Take me out to the Ball Park", we hope you're visit will include a stay with us! Don't forget, at PNC Field on Friday's they have a great fireworks show during baseball season. More 

Herndon, Virginia
Level Contributor
127 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just needed a place to stay overnight on our way north from Virginia to New York state, and picked this because it is right off one of the exits from I-85. I was amazed at how nice this hotel is! The lobby and rooms seemed freshly decorated, and our room was very clean. We asked for an upper floor... More 

Helpful?
Thank Anne C
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

Hello Anne, Thank you so very much for the gracious review. Should you come back again, ask for a balcony suite. They are in high demand, but they offer a fantastic, yet tranquil view of the valley and a great place to relax. Hope to see you again! More 

Plattsburgh, New York
Level Contributor
105 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We've fallen in love with this chain after a decade of avoiding them. They've all been updated and are fantastic. Very modern, very clean and the staff at many have been delightful. Bathrooms are clean as a whistle with great shower pressure for the ladies😉 Buffet style breakfast and plenty of coffee. Bistro with wonderful food and live singers as... More 

Helpful?
Thank 4GivenMuch
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

Hello 4 Given, Yes, Holiday Inn's have come a very long way, and we are so very proud to be a new leader of the brand. Did you know that we are in the top 5% of all Holiday Inns in terms of overall guest satisfaction? I'm so glad to hear that you have returned to our iconic brand, and... More 

Boston, Massachusetts
Level Contributor
262 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed July 21, 2016

This hotel was to be a one nighter as we worked our way back home from the Shenandoah Valley. What a smart choice. The hotel looks a bit older from the outside, but it is a snappy place once you enter the lobby. The staff greeted us very nicely, were full of information and nothing was left unsaid. Our room... More 

Helpful?
Thank Fenway1958
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

Hello Fenway, We are so grateful for your kind words, and appreciate your business. We love putting out our breakfast everyday, and look forward to being of service to all of our guests. See you again soon! More 

Shippensburg, Pennsylvania, United States
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed July 21, 2016

The property is beautiful. It is the nicest hotel in the Poconos region area. The only place to stay in the Wilkes-Barre area. However, this property would be nothing without the amazing staff. First off, Mike is the most personable, down to earth front desk representative I have ever met. His care for the guest is authentic. It is always... More 

Helpful?
Thank Jake C
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

Hello Jake, I don't even know what to say, except, "thank you" very much for your generous and genuine comments from the heart. Our hotel is fortunate to have Mike, Charlie, Kristin and Connie all on the team, and many more who never get a chance to be seen when our guests are around. The hotel is always here to... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 15, 2016 via mobile

Unplanned stay on a roadtrip. Friendly, helpfull staff from top to bottom. Good food. Beautiful views. Clean! Covered parking for the Harleys! Bartenders are great! Cant say enough about this hidden gem.

Helpful?
2 Thank Brock C
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

Hello Brock, We are so glad to have been of service. Our views are quite grand indeed. Thank you for stopping in! More 

West Chester, Pennsylvania
Level Contributor
128 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed July 10, 2016

Great hotel: looks new; no wear; large room with two queen beds; large nice desk; 3-piece sofa; nice A/C and heat; clean; fantastic free breakfast; wonderful, friendly, restaurant staff. Sounds like a 5-star hotel, but... Check-in was horrible, with a slow process and only one person at the desk. Toilet was plugged. This meant that the housekeeping mail didn't flush... More 

Helpful?
2 Thank bobfox98
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

Hello, I was shocked that there was an issue with your room. It is completely not acceptable that something like that should be discovered in your accommodations. I am so very sorry that that happened. Please do feel free to reach out to me (Ed) directly. On the flipside, it seems as though we impressed you with our breakfast as... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Full service hotel with two restaurants on premises. Bistro & Lounge with outdoor seating. A hearty hot breakfast buffet included with every room. Large indoor pool, spa & sauna. Complimentary Business center, Wi-Fi, Fax & copy service, Iron & ironing board, Hair Dryer and Courtesy Airport & Casino shuttle. Meeting & Banquet rooms. ... more   less 

Additional Information about Holiday Inn Wilkes Barre East Mountain

Address: 600 Wildflower Dr, Wilkes-Barre, PA 18702-7928 (Formerly Best Western)
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $98 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Wilkes Barre East Mountain 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Best Western Plus East Mountain Inn And Suites
Best Western Plus East Mountain Hotel Wilkes-Barre
Best Western Wilkes Barre
Hotel Style:
#3 Romantic Hotel in Wilkes-Barre
#3 Family Hotel in Wilkes-Barre
#4 Business Hotel in Wilkes-Barre
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