We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

BEST WESTERN Genetti Hotel & Conference Center

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Genetti Hotel & Conference Center
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null}
Add Photo Write a Review

558 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 553: English reviews
Milan, Tennessee
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our bus of 47 got here expecting the usual Best Western hotel, nice, but nothing too fancy. The rooms were great,The breakfast was "out of this world". The chef even came out to meet us. We can hardly wait to return in a couple of weeks with 51 more friends. Highly recommend!!

Helpful?
Thank Wendell N
Reston, Virginia
1 review
5 of 5 stars Reviewed 2 days ago NEW

I always enjoy this hotel. The staff are friendly, the rooms are nice, and the breakfast is great. It's a nice place to stay in this region, even if ti takes a few minutes to get there from I-81. It's worth roaming around Wilkes-Barre a bit, too. The downtown area is a nice surprise.

Review collected in partnership with Best Western

Helpful?
Thank geraldh575
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is amazing. Excellent service- a home away from home. Clean, well appointed rooms, little 'extras' and a friendly staff. Highly recommended. They have nice touches, like a rubber ducky by the bathtub. Food was very good. Close to the center of Wilkes Barre and shopping.

Helpful?
Thank Holly P
GusGenetti, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Holly, Thank you for taking the time to write such a wonderful review. We certainly appreciate all of your compliments and hope you will come back and see us again soon. Sincerely, Gus Genetti More 

Derwood, Maryland
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

From Hersheypark transiting to Kalahari resorts, we decided to stay in Wilkes-Barre because of a deal I got from Priceline and with 2 small kids. This hotel is dated, but still clean and decent. The hallway's narrow and carpet is dark and wornout. The hotel ambiance is definitely not modern, but there are some remains of elegance specially in the... More 

Helpful?
Thank densanch
GusGenetti, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for taking the time to review our property and for staying with us. We are glad to hear you enjoyed the breakfast and appreciate your compliments. Our property has been recently renovated, but we have chosen a more traditional decor as opposed to the modern look of many properties today. We are glad you saw the... More 

Macedon, New York
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Decided to begin the vacation a day earlier and booked this hotel as an almost midpoint from upstate NY to DE. Got a very nice price on the room last minute thanks to Priceline but it was the deal where they pick the hotel and you find out after you commit. A little nerve wracking I suppose but it worked... More 

Helpful?
Thank wrossi
GusGenetti, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for taking the time to review our property and for your compliments, especially on the breakfast. I'm not sure what would have been going on the evening you were here that it was so much noise, but usually downtown is very quiet at night, some say too quiet. Either way, we are glad you enjoyed your... More 

Dallas
Level Contributor
276 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed 1 week ago

When we walked in I noticed in older gentleman in a wheelchair talking to a younger woman. I went to check in and noticed that the man was now speaking with my husband. I commented to the clerk that the hotel obviously had a "greeter." She smiled and said he was the owner! I finished and turned towards them and... More 

Helpful?
2 Thank txmeg
GusGenetti, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Txmeg, Oops, a bad day at the BW Plus Genetti:( Yes, my arrival "Hello" was a little awkward, wasn't it? I don't always get it right. I've recently started to track down some old noisy bathroom exhaust fans and had them replaced. We're on the cusp of replacing all remaining fans with upgrades since they were not a good... More 

St. Louis, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The breakfast, the carefully chosen facilities and furnishings, the employees, and the welcoming atmosphere made this hotel unforgettable, the best deal for the money we've ever had in a hotel. Ordinarily I prefer a hotel closer to the highway, but for this excellent hotel I'll always be willing to drive a few miles.

Review collected in partnership with Best Western

Helpful?
Thank Arthur P
GusGenetti, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Arthur, Wow! We are so glad to hear this was your best experience ever and really appreciate all of your compliments. We hope you will come back and see us again soon. Sincerely, Gus Genetti More 

Turner, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This was the best stay we had on this eight day trip. The food was excellent and the staff was very friendly. The room was absolutely clean, dinner was very good, but the complimentary breakfast had everything from eggs, bacon, ham, potato, fresh fruit, cereal, breads, yogurts and all the drinks.

Review collected in partnership with Best Western

Helpful?
Thank Roger P
GusGenetti, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Roger, Thank you for taking the time to write another wonderful review. We are so glad to hear you enjoyed everything, especially the breakfast and really appreciate your compliments. Hope to see you again soon. Sincerely, Gus Genetti More 

Myrtle Beach, South Carolina
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed overnight on our way to New England and upon arriving the friendliness of the staff set the tone for this wonderful stay. Although it was only one night, it was refreshing to have someone so welcoming upon arrival, plus finding a very clean and well kept room. I cannot say enough about the wonderful staff and the cleanliness...two of... More 

Review collected in partnership with Best Western

Helpful?
Thank Cherosmith
GusGenetti, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Traveler, Thank you for taking the time to write such a wonderful review. Your compliments to the staff and on the cleanliness are more than appreciated. We are so glad you enjoyed your stay and hope you will visit again soon. Best regards, Gus Genetti More 

Buffalo, New York
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have to say I'm pleasantly impressed with the quality of the hotel. Beds are above average, they have pillow top mattress and a good comforter. Bathroom was very clean and felt like they took care in making sure every guest was satisfied. All guests get free breakfast in the oyster restaurant which to be honest I was expecting average... More 

Helpful?
Thank Shawn A
GusGenetti, Owner at BEST WESTERN Genetti Hotel & Conference Center, responded to this review

Dear Shawn, Thank you for taking the time to review our property and for all of your wonderful compliments, especially on the breakfast. We are so glad you enjoyed it! I would like to apologize for the difficulty you experienced with the parking at our property. We don't know where all of those cars came from as we have 98... More 

Questions? Get answers from hotel staff and past guests. Ask a question

90 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (51)
Viewed
Room/Suite (6)
Viewed
Bathroom (3)
Viewed
View from Room (1)
Viewed
Dining (5)
Viewed
Hotel & Grounds (9)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (2)
Viewed
Business Center/Function Rooms (7)
Viewed
Dining (3)
Viewed
Bathroom (2)
Viewed
Room/Suite (3)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Wilkes-Barre hotels
3.5 mi away
Microtel Inn & Suites by Wyndham Wilkes Barre
1.6 mi away
Hampton Inn & Suites Wilkes-Barre
3.5 mi away
Holiday Inn Wilkes Barre East Mountain
Show Prices
Show Prices
Show Prices
1.4 mi away
Hilton Garden Inn Wilkes Barre
Hilton Garden Inn Wilkes Barre
#7 of 20 in Wilkes-Barre
4.5 of 5 stars 546 reviews
3.5 mi away
Mohegan Sun Pocono
Mohegan Sun Pocono
#3 of 20 in Wilkes-Barre
4.0 of 5 stars 482 reviews
1.5 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#11 of 20 in Wilkes-Barre
4.5 of 5 stars 186 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Stay at this full-service Hotel, located next to the F.M. Kirby Center and few blocks from Wilkes University and King's College. Well appointed rooms feature flat screen TV's and DVD players, free wireless high-speed internet access and spa-like pillow top mattresses. With banquet ball rooms accommodating up to 2000 people, this is the perfect place to celebrate. A free hot breakfast buffet is served every morning to our guests in our own restaurant Oyster. ... more   less 

Additional Information about BEST WESTERN Genetti Hotel & Conference Center

Address: 77 E Market St, Wilkes-Barre, PA 18701-3116
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $92 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Genetti Hotel & Conference Center 3*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotwire, Cancelon, Odigeo, Expedia, Priceline and Hotels.com so you can book your BEST WESTERN Genetti Hotel & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Genetti Hotel Wilkes-Barre
Best Western Wilkes-Barre
Wilkes-Barre Best Western
Hotel Style:
#2 Business Hotel in Wilkes-Barre
#2 Family Hotel in Wilkes-Barre
#2 Romantic Hotel in Wilkes-Barre
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay