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Hilton Garden Inn Wilkes Barre

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Hilton Garden Inn Wilkes Barre
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620 Reviews from our TripAdvisor Community

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Showing 620: English reviews
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Wilkes-Barre, United States
Reviewed 3 days ago NEW

friendly staff, clean, welcoming. Nice and convenient to events and shopping, would come back again for a longer trip. We came in for an event spent the night and headed out the next morning using points from the awards program this was perfect.

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Helpful?
Thank richarddT1439HI
Guttenberg, New Jersey
HOTEL’S FAVORITE REVIEW
Reviewed 2 weeks ago

I attended a hockey game at the nearby Mohegan Sun Arena on January 7th, 2017, the same day that the New York City experienced its first major snow storm of the year. After the game, as I sat in traffic waiting to leave the arena parking lot, I listened to the traffic reports on Sirius XM radio and decided to...

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Helpful?
Thank Stephen K
About Hotel's Favorite Review
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hi Stephen K, We appreciate your patronage although due to weather and glad you did not risk your safety. Yes, most guests love our cooked to order breakfast. What great a way to start your day. Thanks again.

Sussex, NJ
Reviewed 5 days ago NEW

Felt like the hotel was brand new, was a couple of years old. Staff was great just do your local "Things to do" before hand. All the staff at the desk knew of was the casino and a movie. Said he wasn't local. The hotel was very nice and having a restaurant onsite was great. Went down for a drink...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank YHELLO
New York City, New York
Reviewed 1 week ago

The location right off I-81 is very convenient with multiple restaurants within walking distance nearby. There is a Starbucks across the The parking lot and a strip mall with a Walmart on the other end- all walkable. Complimentary coffee, tea, hot chocolate and flavored water in the lobby. The rooms are very clean and bed very comfortable.

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Helpful?
Thank tomgJ4256EP
Reviewed 1 week ago

Hilton Garden Inn is in a great location close to the highway. There are also many restaurants within walking distance. The staff is very friends and welcoming. The room are large and clean. It seems to have been recently renovated.

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Helpful?
Thank Casey Z
Staten Island, New York
Reviewed 1 week ago via mobile

As a rule, my husband and I always stay at Hilton hotels when we travel. This was sort of a let down. The room was clean and the hotel itself was well kept, but the bathroom was left with only one towel and two hand towels that we shared to dry off because we didn't realize the dilemma until I...

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Helpful?
Thank NSFNY
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello NSFNY, We appreciate all guest feedback and know that your comments are shared with our management team and staff. Our team always looks for ways to improve and exceed our valued guests expectations. This is not a typical stay with us as we follow the strict Hilton Garden Inn standards that are so important for consistency. We certainly hope...

Huntingdon Valley, PA, United States
Reviewed 2 weeks ago

The overall experience was good. The staff are friendly. The establishment is clean. I am disappointed in the confusion of the amount of room deals they offer and the fact they don't keep track or provide additional information regarding what you purchased. Still waiting a call back regarding an over charge.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank M5523CSsusanr
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello M5523Ssusanr, Thank you for the feedback. We were very excited to hear that your overall experience was good. Thanks again.

Dalton, Pennsylvania
Reviewed 3 weeks ago

The hotel was beautiful. Our room was very clean. Staff very friendly and helpful. Right near the arena. Van driver took us to show and picked us up after. A little late picking us up but he was dealing with the casino too. All in all a great time.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sue V
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Sue V, Thanks for the recent comments. Glad to read you had a "Great Time." We apologize for the delay in the shuttle service but appreciate your understanding and how we still exceeded your overall expectations.

Reviewed 4 weeks ago

I have normally had good experiences with this brand. This location had a tired room with terrible bathroom and uncomfortable and dirty looking bed linens. Would not stay again. Location was good - close to 81 and Starbucks next store.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Melisa M
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Melisa M, Thank you for your recent feedback. We always appreciate our valued guests comments. Our staff does take great pride in offering a clean and great experience as required by the brand. We apologize that we did not meet your standard. I am excited to inform you we are planning a guest room update here in the first...

Elkton, Maryland
Reviewed 5 weeks ago via mobile

We stay here several times a year on our way to visit family and I look forward to staying as much as the trip itself. Rooms are immaculate. Staff is great. Pool and fitness room. Great shopping nearby! And they've got a Hockey team right across the street. Plus, the breakfast alone is worth the stay. I could go and...

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Helpful?
Thank Dawn F
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Dawn F, We appreciate your patronage and always look forward to welcoming back our guests. Thanks for the great comments and I am excited to inform you we will be updating our guest rooms here in the 1st and 2nd qtr. Looking forward to seeing you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Wilkes Barre hotel. Enjoy the convenient location off Pennsylvania I-81 at Exit 168 in the Township Marketplace, next to the Mohegan Sun Arena at Casey Plaza, and minutes from Mohegan Mohegan Sun Pocono Downs. This inviting Wilkes Barre hotel boasts an ideal location in the Pennsylvania Pocono Mountains close to industrial parks, skiing, golf, racing and white water rafting. From our oh-so-comfortable Serta Perfect Sleeper beds, to fresh cooked-to-order breakfast, and complimentary high-speed WiFi, our Hilton Garden Inn hotel in Wilkes Barre has everything you need for a successful stay. Savor American favorites at the Garden Grill Restaurant & Lounge or grab a quick takeaway snack from the 24-hour Pavilion Pantry(R). Choose from an array of refrigerated and microwaveable items to prepare with your convenient, in-room microwave. Enjoy all the comforts of home including a refrigerator, microwave, Keurig coffeemaker, dual-line phones with voicemail and data ports, and complimentary cable channels Host a meeting or event, for up to 80 people, in our flexible meeting space and stay connected in the complimentary business center at our Wilkes Barre hotel. Unwind after a long day with a swim in our heated indoor pool and spa, or work out in the fitness center. See the best of what the Poconos and Montage Mountain have to offer by staying with us during your trip to Wilkes Barre, PA. ... more   less 

Additional Information about Hilton Garden Inn Wilkes Barre

Address: 242 Highland Park Blvd, Wilkes-Barre, PA 18702-6768
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $102 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Wilkes Barre 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hilton Garden Inn Wilkes Barre Hotel Wilkes-Barre
Hilton Wilkes-Barre
Wilkes Barre Hilton Garden Inn
Hotel Style:
#1 Green Hotel in Wilkes-Barre
#5 Family Hotel in Wilkes-Barre
#5 Romantic Hotel in Wilkes-Barre
#6 Business Hotel in Wilkes-Barre
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Wilkes Barre staff and other travelers.
5 questions
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st. clair
over a year ago
York, Pennsylvania
Allendale
over a year ago

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Questions? Get answers from Hilton Garden Inn Wilkes Barre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We prefer the ground floor but this motel was unable to fill our request.”
 of 5 bubbles tourtime2015, Oct 13, 2016 | Read review
“im looking for that tip.”
 of 5 bubbles lmc5765, Aug 28, 2016 | Read review
“Any room is fine, as it's off the hwy and quiet.”
 of 5 bubbles stamps, Aug 20, 2016 | Read review
“The hotel is located in the parking lot of a shopping center so the view from the rooms is not a reason to stay there.”
 of 5 bubbles GDZPA, Aug 13, 2016 | Read review
“Always prefer higher floors if a handicap room is available ask, its huge”
 of 5 bubbles JunieBee, May 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question