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Fairfield Inn & Suites Wilkes-Barre Scranton

416 reviews
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Traveler (37)
Room & Suite (36)
Dining (7)
Overview
  • Excellent56%
  • Very good30%
  • Average11%
  • Poor2%
  • Terrible1%
Travelers talk about
“tgi fridays”(27 reviews)
“waffles”(29 reviews)
“free breakfast”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
2.5 Star Hotel
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (416)Write a Review
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Show reviews that mention
All reviewstgi fridayswafflesfree breakfastparking lotroom was cleanbreakfast stafffront desk staffthe breakfast areamorning breakfastking suitethe mohegan sun casinofree shuttleshuttle servicecomfortable staystaff was friendlynight's sleepa great place to stay
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91 - 95 of 412 reviews
Reviewed June 20, 2016

Upon arrival at this pre-booked hotel, and a 8 hour drive to get there, there was already another customer waiting to check in ahead of us. The problem with this situation was not that, but rather that there was a sign stating "gone to run...More

1  Thank AFMilitaryMomma
Response from Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre ScrantonResponded June 22, 2016

Thank you for your review. It seems we were not at our best that particular night and do apologize for that. I can say however that is not a normal occurrence and we will certainly look into that particular night to see what happened. It...More

Reviewed June 17, 2016

I was in Wilkes-Barre to attend a family graduation party last weekend. This was a great location with lots of shopping and dining options nearby. On our way over we stopped at the Wegman's and Marshall's. Later got dinner from Sonic right down the street...More

Thank kokonutkroozer
Response from Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre ScrantonResponded June 18, 2016

Thank you for your review! I appreciate your comments about our hotel. As you stated we were towards the end of our renovation adding many upgrades to the property and I am glad with that going on there was no big inconvenience! Overall I am...More

Reviewed June 1, 2016 via mobile

First the positive - I cannot say enough about the staff. They are warm, friendly, and helpful. John Luke in particular was very kind and went above and beyond when our little one got sick. The hotel is worn and in the process of renovation...More

Thank NeeNee37377
Response from Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre ScrantonResponded June 2, 2016

Thank you for your survey. Glad to hear that the staff went above and beyond to help you when you needed it the most. We did have a busy pool area that particular weekend and I apologize for any other guests that may have been...More

Reviewed June 1, 2016

I visit Wilkes-Barre 3 - 4 times per year and always stay at the Fairfield Inn on Kidder Street. I just love this hotel, close to the airport, close to attractions, restaurants, etc. Yarelis, at the front desk, greeted me promptly and was very gracious,...More

Thank travelinfogal
Response from Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre ScrantonResponded June 2, 2016

Thank you for the excellent review! We truly appreciate your kind words and from what you described is how we like to do business and really is "business as usual" at our Fairfield Inn by Marriott Wilkesbarre!

Reviewed May 31, 2016

Our room was newly redecorated and so clean. Front desk staff very pleasant and helpful with information . TGIFridays right next door. We will definitely stop here on our trip north each spring. Casino shuttle if you want to relax in the evening. Definitely recommend.

Thank ayorkieluver
Response from Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre ScrantonResponded June 2, 2016

Thank you for your review. Having a clean comfortable room and being greeted by friendly staff are key to our business and I am glad we were able to uphold that! Look forward to yoru next visit.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Indoor pool
Heated pool
Details
Price range
$108 - $178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Wilkes-Barre
#4 Romantic Hotel in Wilkes-Barre
#4 Family Hotel in Wilkes-Barre
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
$108 - $178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Wilkes-Barre
#4 Romantic Hotel in Wilkes-Barre
#4 Family Hotel in Wilkes-Barre
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveler (37)
Room & Suite (36)
Dining (7)
Pool & Beach (3)
Hotel & Grounds (33)
Bathroom (6)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
esanta3
October 28, 2017|
AnswerShow all 4 answers
Response from ChefCass | Reviewed this property |
Yes. Very warm, which I like.
1
Vote
Stephanie L
September 9, 2014|
AnswerShow all 7 answers
Response from Amlop | Property representative |
Hello! I apologize for the delayed response. We would be happy to accommodate your request. Thank you,
0
Votes
Room Tips
"Get a high floor overlooking the mountains, or stay at the local Courtyard."
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"Look for this hotel in the hotel coupons discount books you get at state welcome centers."
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"we heard highway noise in an even numbered room"
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"They have nicely laid out handicapped rooms, with a shower chair!"
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