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Fairfield Inn & Suites Wilkes-Barre Scranton

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Fairfield Inn & Suites Wilkes-Barre Scranton
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363 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Wilkes-Barre Scranton
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Showing 359: English reviews
Winston Salem, North Carolina
Reviewed October 1, 2016

First time stay at this hotel. Overall, it served its purpose for our needs. Clean, convenient to restaurants and shopping as well as the casino. Our best experience was with Lee who has managed the breakfast area for 16 years and obviously loves her job. Breakfast was always hot and plenty of food choices for any kind of special diets.

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Helpful?
Thank charlotte w
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review. We enjoyed reading your lovely reviews! Lee is a huge assit to us and we will be sure to show her your comments!

Reviewed September 27, 2016 via mobile

I would highly recommend this hotel. It was very clean and quiet. All staff members were very pleasant, friendly, and helpful. The hotel was easy to find and conveniently located. There are many fun things to do and good restaurants close by.

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Helpful?
Thank Chris F
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review. We appreciate the comments and look forward to seeing you again!

Hopewell Junction, New York
Reviewed September 27, 2016

Very attentive breakfast service woman. The only negative is, if you need the shuttle while you are staying there it may not actually be available. They had 3 weddings that (obviously) took precedence but I was told the shuttle would be available when I made the reservation, that changed. Uber thankfully WAS available for us.

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Helpful?
Thank jchoye
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review! Great to hear you enjoyed your stay. I know the area was extremely busy and that our shuttle had very heavy use. We do apologize for that and moving forward we will be more prepared for busy weekends such as that one and not have any issues providing our shuttle service that's our promise!

Reviewed September 25, 2016 via mobile

Nice hotel! Clean and updated. Friendly, Professional staff. Perfectly appointed. There's even handy electrical outlets in the booths in the comfortable breakfast/lounge area, that world make working, or phone charging a breeze. Beds were clean and comfortable. And the Bathroom was spacious. The breakfast itself was a step above any other 'breakfast included' stay I've ever experienced. As a frequent...

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Helpful?
Thank KarenMackDrozd
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review! Glad to hear that everything was satisfactory during your stay. Hope you had fun at the Elton John concert and we hope to see you again!

Sarasota, Florida
Reviewed September 24, 2016

Great place to stay with nice view around the places. We enjoyed the places. Service are good and a lot of shuttle service around anywhere. Great breakfast daily with variety of choices. Kids can enjoy the sarounding.

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Helpful?
Thank Saba G
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review. It is great to hear that you enjoyed our shuttle services and breakfast! The hotel is well located near plenty of restaurants and a shopping mall across the street.

Johnstown, Pennsylvania
Reviewed September 18, 2016

greeted warmly by staff. received complementary water and that comes in handy. King size standard room. not very big, but had mountain view. Clean. Bath towels smelled fresh. Always have to ask for extra soap. I don't like sharing bars . Nice break fast area. Saturday the attendant was alone and he was having a hard time keeping up with...

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Helpful?
Thank Nanaiscool
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review. W appreciate your comments and glad to hear your enjoyed your stay. As you stated Marriott is a very consistent hotel brand that delivers on the promise to have friendly service and clean rooms!

Reviewed September 15, 2016

Clean comfortable rooms with excellent service staff that were attentive to our requests and needs. I would definitely stay here on future visits. I would also recommend to all business travelers like myself.

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Helpful?
Thank Jesse D
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your survey. Everything you have mentioned is what we promise! Hope to see you again soon.

Fkp
Reviewed September 11, 2016

Me and a colleage stayed here in late March. Generally the staff was really helpful and friendly. I liked my room and the bathroom alot. There were however some nuinces with the wifi. One had to re-login every day which was quite disturbing especially if your like me have several laptops and smart-phones. Also, breakfast was not really breakfast, it...

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Helpful?
Thank marons
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review. I am glad that you enjoyed your stay. I will look into the wifi issues and get those addressed! We hope to see you again soon.

Elmira, New York
Reviewed August 30, 2016 via mobile

I arrived on Thursday August 25th and stayed for 3 nights. When we arrived they didn't have a handicap room available for the first night but was able to for the other 2 nights. The staff was excellent. I will be staying there again. They also offer a variety of hot food for breakfast.

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Helpful?
Thank Janet W
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review. Glad you enjoyed your stay and look forward to hosting you again next year!

Troy, Pennsylvania
Reviewed August 29, 2016

Room was clean and quiet. Breakfast was good and the dining room staff was excellent. Check out was easy. Had a little problem with the key card for the door but it was fixed right away. Parking was good. Driving through the TG Friday parking lot was a little different to access the Hotel. Could have a little better marking...

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Helpful?
Thank dfmalosh
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review. I appreciate your comments about your stay. We will look at our current signage to see what other options we would have and prevent confusion driving through TGI Friday's parking lot. Again thank you for your review and we hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Fairfield Inn & Suites Wilkes Barre Scranton. Located in the heart of the Wyoming Valley, convenient to the Pocono Mountains, it's the perfect hotel for business and leisure travelers alike. Nearby you will find countless eateries and shopping centers including the Wyoming Valley Mall, Arena Hub Plaza, Wilkes-Barre Township Marketplace, Mohegan Sun at Pocono Downs, TGI Friday's and many more. And there's always something to do with the Mohegan Sun Arena and Pocono Raceway closeby. All of guestrooms feature complimentary Wired and Wireless High-Speed Internet access, a luxurious bedding package, 32" flat screen television, and a comfortable well-lit work space. We are conveniently located near King's College, Misericordia University, and Wilkes University, as well as the VA Hospital, Geisinger, Wyoming Valley Healthcare Systems, Pride Mobility and Keystone Automotive. Stay with us and see why the Fairfield Inn & Suites WB/Scranton is the perfect choice when traveling in Northeastern Pennsylvania ... more   less 

Additional Information about Fairfield Inn & Suites Wilkes-Barre Scranton

Address: 884 Kidder St, Wilkes-Barre, PA 18702-6913
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $108 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Wilkes-Barre Scranton 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Wilkes-Barre/Scranton
Fairfield Inn & Suites Wilkes-Barre/Scranton Hotel Wilkes-Barre
Hotel Style:
#1 Business Hotel in Wilkes-Barre
#4 Family Hotel in Wilkes-Barre
#4 Romantic Hotel in Wilkes-Barre
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn & Suites Wilkes-Barre Scranton staff and other travelers.
2 questions
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over a year ago

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Questions? Get answers from Fairfield Inn & Suites Wilkes-Barre Scranton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask the desk clerk for their opnion”
 of 5 bubbles englishjohncanada, Oct 18, 2016 | Read review
“Best views on west side”
 of 5 bubbles rngrkn14, Oct 11, 2016 | Read review
“ask for mountain view”
 of 5 bubbles Nanaiscool, Sep 18, 2016 | Read review
“Try get a room on front side”
 of 5 bubbles marons, Sep 11, 2016 | Read review
“High floor”
 of 5 bubbles gfm1118, Aug 29, 2016 | Read review
5 of 5
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