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Fairfield Inn & Suites Wilkes-Barre Scranton

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Fairfield Inn & Suites Wilkes-Barre Scranton
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341 Reviews from our TripAdvisor Community

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Showing 337: English reviews
San Diego, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

After thoroughly checking reviews of local hotels, I booked what turned out to be a 5-night stay starting 8/11/16 at the Fairfield. The hotel obliged me with a great rate as I had come into town for a high school reunion, & also to see relatives. I was pleased that the room had a clean and modern coffee maker, refrigerator,... More 

Helpful?
Thank njtraveling41
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for the outstanding review! I can speak for all the staff and say thank you and glad you enjoyed your stay! More 

Level Contributor
350 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I spent 1 night here. Upon entry the hotel lobby is nice and everything seems normal. My room was close to the steps and they must be made out of wood because I could here every step rattle the building. There wall in the bathroom continuously made "settling noises" and I'm not sure why. I could hear a lot and... More 

Helpful?
Thank jamesdean29
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review. We like the photos you took of the hotel! I do however apologize for the noise issues. I do wish we had an opportunity to stop the noise from the room next door as I did not see any notes about that. Please feel free to contact me directly to discuss your stay. Thank You,... More 

Palm Bay, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked the Fairfield because of its location at the junction of PA-309 (Cross-Valley Parkway) and - almost - I-81. Walking distance to/from the Wyoming Valley Mall and MANY restaurants and fast food places. The entire facility is new and the rooms are large and well maintained. There were several wedding groups and some special interest groups, our favorite was... More 

Helpful?
Thank RunningAwayFromKids
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review. We enjoyed reading your great comments about the property and we are happy that you had a great stay! We look forward to seeing you again. More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was a random and spontaneous getaway to the Poconos area, we looked into staying @ either Mohegan Sun or Mount Airy but was either a fortune or either booked out. So we stayed somewhere very close by and reputable. Our plans were an excursion to hiking trail to see some springs and caves, then dinner and a walk at... More 

Helpful?
Thank Raj B
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review! We enjoyed reading your compliments about the hotel and the staff! So glad you had a great time and hope to see you again! More 

Brooklyn,N.Y.
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

The fairfield inn was very nice and clean. The staff was very professional and friendly. Fridays restaurant is very close buy food was good I would love to stay at this property again. The location was good close to the mall

Helpful?
Thank Derrick150
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review! As you said the location is perfect being right next door to TGI Fridays and across the street from the Wyoming Valley Mall. Clean hotel and friendly service is our promise and we hope to see you again soon! More 

Maryland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice and clean hotel. The staff was very friendly. Tgi Fridays was right next door for convenience, as well as the mall across the street. Breakfast in the morning was ok, nothing special. Definitely one of the better places to stay in the area.

Helpful?
Thank kjb5883
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review! It seems you had a great time and we truly appreciate your comments! More 

1 review
5 of 5 stars Reviewed 1 week ago

We had a king studio suite, and the room was very nice and clean. Excellent complimentary breakfast was included. There were many nice options for restaurants nearby, and having the TGIFridays next door was also very convenient.

Helpful?
Thank David D
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review! It seems like you had a great stay! Thank you for taking the time to share your experience and we hope to see you again! More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

We were greeted by a friendly front desk person and warm cookies! Overall very happy with the room. It's was clean and appeared to be a newer hotel. Free breakfast was average. I would stay at this hotel again.

Helpful?
Thank AngelaBMW
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your survey. We appreciate your comments about the hotel and we are so glad that you enjoyed your stay! Look forward to seeing you again soon. More 

Clarksboro, NJ
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff was very friendly, especially the breakfast buffet lady. She came and asked if we needed anything and if everything was satisfactory. She was very pleasant. The food was especially good also. The room was very nice also, the bed very comfortable and the sheets were soft.

Helpful?
Thank NJskell
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review. Customer service is very important to us and I am glad that we did solid in that category for you! Again thank you for choosing the Fairfield Inn & Suites Wilkes-Barre and we truly hope to see you again! More 

Sacramento, California
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights on the last weekend in July due to attending a wedding in the area. I chose this hotel based on good reviews as well as good personal experience with the Marriott chain. I gave it the rating of 4 but a 3.5 would be more accurate. The staff was great and the location was decent, right... More 

Helpful?
Thank relax_ok
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review! From reading your review it seems we have done a good job but also have some thing we need to work on. We appreciate your comments either good or bad because it helps us see what we are doing right and what we are doing wrong. I assure you that the things you mentioned will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Fairfield Inn & Suites Wilkes Barre Scranton. Located in the heart of the Wyoming Valley, convenient to the Pocono Mountains, it's the perfect hotel for business and leisure travelers alike. Nearby you will find countless eateries and shopping centers including the Wyoming Valley Mall, Arena Hub Plaza, Wilkes-Barre Township Marketplace, Mohegan Sun at Pocono Downs, TGI Friday's and many more. And there's always something to do with the Mohegan Sun Arena and Pocono Raceway closeby. All of guestrooms feature complimentary Wired and Wireless High-Speed Internet access, a luxurious bedding package, 32" flat screen television, and a comfortable well-lit work space. We are conveniently located near King's College, Misericordia University, and Wilkes University, as well as the VA Hospital, Geisinger, Wyoming Valley Healthcare Systems, Pride Mobility and Keystone Automotive. Stay with us and see why the Fairfield Inn & Suites WB/Scranton is the perfect choice when traveling in Northeastern Pennsylvania ... more   less 

Additional Information about Fairfield Inn & Suites Wilkes-Barre Scranton

Address: 884 Kidder St, Wilkes-Barre, PA 18702-6913
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $137 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Wilkes-Barre Scranton 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Wilkes-Barre/Scranton
Fairfield Inn & Suites Wilkes-Barre/Scranton Hotel Wilkes-Barre
Hotel Style:
#1 Business Hotel in Wilkes-Barre
#4 Family Hotel in Wilkes-Barre
#4 Romantic Hotel in Wilkes-Barre
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