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Fairfield Inn & Suites Wilkes-Barre Scranton

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884 Kidder Street, Wilkes-Barre, PA 18702
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328 Reviews from our TripAdvisor Community

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Showing 324: English reviews
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We really had a great time. Breakfast provided, indoor pool and mall is across the street. Family reunion was a success. There were tons of places to visit in the area. Breakfast bar Staff here was especially nice. Extremely friendly and offered help each day that we were there.

Helpful?
Thank Foremantravel
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review! You loved hosting your family reunion and glad that you all had a great time! We hope to host your event again in the future! More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We found the hotel to be very clean and accommodating. We requested early check in and they were able to help us out. The beds and pillows were great and the sheets crisp. The bathroom was spotless. We would stay here again

Helpful?
Thank Dan D
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review. I am glad that you were able to check in early and that everything else with your stay went great! We hope to see you again soon! More 

Keene, New Hampshire
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Upon arrival at this pre-booked hotel, and a 8 hour drive to get there, there was already another customer waiting to check in ahead of us. The problem with this situation was not that, but rather that there was a sign stating "gone to run an errand, be right back" and we waited at least 15 minutes there, all-while the... More 

Helpful?
1 Thank AFMilitaryMomma
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review. It seems we were not at our best that particular night and do apologize for that. I can say however that is not a normal occurrence and we will certainly look into that particular night to see what happened. It is unfortunate what had happened but please understand that this is not be a trend... More 

Silver Spring, Maryland
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 17, 2016

I was in Wilkes-Barre to attend a family graduation party last weekend. This was a great location with lots of shopping and dining options nearby. On our way over we stopped at the Wegman's and Marshall's. Later got dinner from Sonic right down the street and much later in the evening, had to make an emergency run to Target to... More 

Helpful?
Thank kokonutkroozer
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review! I appreciate your comments about our hotel. As you stated we were towards the end of our renovation adding many upgrades to the property and I am glad with that going on there was no big inconvenience! Overall I am glad you enjoyed your stay and we do hope to see you again on your... More 

Signal Mountain, Tennessee
Level Contributor
56 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 1, 2016 via mobile

First the positive - I cannot say enough about the staff. They are warm, friendly, and helpful. John Luke in particular was very kind and went above and beyond when our little one got sick. The hotel is worn and in the process of renovation and I am not going to say I liked the crowd staying there. There were... More 

Helpful?
Thank NeeNee37377
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your survey. Glad to hear that the staff went above and beyond to help you when you needed it the most. We did have a busy pool area that particular weekend and I apologize for any other guests that may have been disruptive. We do have rules for the pool area and will ensure moving forward that... More 

Okatie, South Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 1, 2016

I visit Wilkes-Barre 3 - 4 times per year and always stay at the Fairfield Inn on Kidder Street. I just love this hotel, close to the airport, close to attractions, restaurants, etc. Yarelis, at the front desk, greeted me promptly and was very gracious, she asked about my flight and if I needed anything special for my stay. I... More 

Helpful?
Thank travelinfogal
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for the excellent review! We truly appreciate your kind words and from what you described is how we like to do business and really is "business as usual" at our Fairfield Inn by Marriott Wilkesbarre! More 

Akron, New York
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 31, 2016

Our room was newly redecorated and so clean. Front desk staff very pleasant and helpful with information . TGIFridays right next door. We will definitely stop here on our trip north each spring. Casino shuttle if you want to relax in the evening. Definitely recommend.

Helpful?
Thank ayorkieluver
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review. Having a clean comfortable room and being greeted by friendly staff are key to our business and I am glad we were able to uphold that! Look forward to yoru next visit. More 

Ottawa, Canada
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 18, 2016

On our way by and we found this spot after exiting a very.. very busy and stopped! Interstate. Staff were great at check in and our room was quiet and comfortable. Breakfast was as usual. Nice to have a restaurant TGI Friday's right next door. Busy area but a quiet sleep. Would stay again.

Helpful?
Thank b c
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review. I am glad you enjoyed your stay and appreciate your business and comments! More 

Coopersburg, Pennsylvania
Level Contributor
566 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed May 18, 2016 via mobile

This hotel is going through renovations, nice new carpeting and paint making it look shiny and new. The staff is friendly lots of smiles, missed the thank you for being an elite member but they thanked me for using mobile check in which is great because I can get into my room early. The only issues I had was the... More 

Helpful?
Thank wkrupa
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your review. The mobile check in app is very convenient and I am glad it work well for you. Also we truly appreciate your comments about our hotel! More 

Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 8, 2016 via mobile

My wife and I stay at this hotel on our way to Florida from Ottawa Canada and on our way home in May. Each time, the place is GREAT !!! This spring we met Chad, Donna, and Ashley at the front desk. What fine, attentive, and generous professionals they are. It is this kind of personnel that make or break... More 

Helpful?
Thank b b
Erik T, General Manager at Fairfield Inn & Suites Wilkes-Barre Scranton, responded to this review

Thank you for your awesome review! We appreciate your comments about our hotel and staff. At the Fairfield Inn Wilkesbarre you can always expect great service and clean rooms no matter what and we look forward to seeing you again on your travels! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Fairfield Inn & Suites Wilkes Barre Scranton. Located in the heart of the Wyoming Valley, convenient to the Pocono Mountains, it's the perfect hotel for business and leisure travelers alike. Nearby you will find countless eateries and shopping centers including the Wyoming Valley Mall, Arena Hub Plaza, Wilkes-Barre Township Marketplace, Mohegan Sun at Pocono Downs, TGI Friday's and many more. And there's always something to do with the Mohegan Sun Arena and Pocono Raceway closeby. All of guestrooms feature complimentary Wired and Wireless High-Speed Internet access, a luxurious bedding package, 32" flat screen television, and a comfortable well-lit work space. We are conveniently located near King's College, Misericordia University, and Wilkes University, as well as the VA Hospital, Geisinger, Wyoming Valley Healthcare Systems, Pride Mobility and Keystone Automotive. Stay with us and see why the Fairfield Inn & Suites WB/Scranton is the perfect choice when traveling in Northeastern Pennsylvania ... more   less 

Additional Information about Fairfield Inn & Suites Wilkes-Barre Scranton

Address: 884 Kidder Street, Wilkes-Barre, PA 18702
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $135 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Wilkes-Barre Scranton 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Wilkes-Barre/Scranton
Fairfield Inn & Suites Wilkes-Barre/Scranton Hotel Wilkes-Barre
Hotel Style:
#1 Business Hotel in Wilkes-Barre
#4 Family Hotel in Wilkes-Barre
#4 Romantic Hotel in Wilkes-Barre
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