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The Woodlands Inn

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775 Reviews from our TripAdvisor Community

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Showing 772: English reviews
Latham, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed January 21, 2014

Place was nice enough. However upon returning home and checking bank statement they charged us 70.00 more than our bill stated upon checking out. called the place and was told that it was an incidental charge and the money would be held for 10 days (ridiculous) and there was nothing they could do about it. I was furious. They charge... More 

Helpful?
4 Thank mbernard67
sammaya, Owner at The Woodlands Inn, responded to this review

Dear Guest: Thank you for your honest feedback about your experience. The authorization hold is the practice within the banking industry of authorizing electronic transactions done with a credit or debit card and holding this balance as unavailable. In the case of debit cards, authorization holds can fall off the account anywhere from 1-5 business days after the transaction date... More 

san diego, ca
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 11, 2014

I am often too critical of employees of business, I just can't patronize and establishment and not care what kind of service I receive. My stay last night at the Woodlands Inn was no different, I did not encounter one employee that disappointed me and left the hotel this morning very pleased. I worked at a night club years ago... More 

Helpful?
1 Thank stevestevesteve
sammaya, Owner at The Woodlands Inn, responded to this review

Dear stevestevesteve: We appreciate all the great comments. Can't wait for you to come back with more family and friends. The more the merrier. There's a great concert at F.M. Kirby Center on February 22nd, The Red Hot Chilli Peppers. Book our Got Your Tickets Package if you're interested in going. You get the tickets, we provide the ride to/from... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 10, 2014

I recently traveled by myself from Maine to Chicago with my little French Bulldog and a 106 pound Great Dane - it's not easy to find dog friendly accommodations that will accept a dog over 50 pounds. The Woodlands Inn were both accommodating and very dog friendly. They were extremely helpful and all of the staff are wonderful. They gave... More 

Helpful?
1 Thank Logan P
sammaya, Owner at The Woodlands Inn, responded to this review

Dear Logan P: Thank you for the kind review regarding our pet accommodations. We have so many pet lovers on our staff, they love when guests bring their pets. We are in the process of re-doing our pet rooms and the services we'll provide both the pets and their owners. We will communicate the new policy once the changes take... More 

1 review
4 of 5 stars Reviewed January 9, 2014 via mobile

I brought my two elementary school age children over the recent holiday season and we had a blast! The staff is friendly and helpful and the jacuzzi is lots of fun! Good food on the premises, a great view of the river, and fun stuff to do nearby. Sonic, the Pines Mall, Barnes and Noble, and Chuck E. Cheese, all... More 

Helpful?
Thank AStewart17
sammaya, Owner at The Woodlands Inn, responded to this review

Dear Reviewer: Thank you for the wonderful review, our staff goes out of there way to make sure each and every guest has a wonderful time. The Jacuzzi is definitely one of the highlights, what better way to relax than in a 17,000 gallon hot tub. Next time your in town with your children you can experience a hockey game... More 

New York
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 8, 2014 via mobile

This was our 3rd trip to the woods and brought our 2 young (1 and 3) children along. Everything was very clean and accommodating, very happy with the resort. See my other reviews about our experience which was great great great. I respect this hotel because it is still managed very well and the owners and staff are genuinely nice,... More 

Helpful?
Thank SUPERMARIO-NY
sammaya, Owner at The Woodlands Inn, responded to this review

Dear Supermario: Thank you for taking the time to write your review. We really appreciate all the honest feedback, the angled rooms in the tower section can be tight especially with 4 people and a crib. If this happens again just let us know upon arrival and we'll do our best to accommodate you. I have expressed your other concerns... More 

Newburgh, New York
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed January 7, 2014

My husband and I stayed here fore a weekend just to get away from the daily routine. We enjoyed our room, very clean, updated. They have a few options for food so we didn't need to leave the hotel. They have a SPA, pool, a huge Jacuzzi. It's probably the best part of the whole trip. Everyone must enjoy the... More 

Helpful?
1 Thank Gelmendorf
sammaya, Owner at The Woodlands Inn, responded to this review

Dear Gabyelmendorf: Thank you for taking the time to write a review. We truly appreciate your feedback regarding your stay with us. Many of our guests come back just for the 17,000 gallon Jacuzzi, if that's what it takes it works for us. Maybe next time you and your husband can pamper yourselves in Alexander's in the Woods, or try... More 

brooklyn
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 6, 2014

Stayed there the weekend of 12/27. Not much on the outside, but, inside is a totally different world. The layout is crazy in a good way, got lots of exercise. Did'nt get to see a lot of the property, too much time shopping & eating burgers at Crescenzo's. Room was very nice, just a little dark. Had a room with... More 

Helpful?
Thank Blazing777
sammaya, Owner at The Woodlands Inn, responded to this review

Dear Traveler, What a positive review, you've got to love it when a plan comes together. We will share this review with Kenny and his supervisor, he will be thrilled you liked his jokes. How about the view from your streamside room, Laurel Run Creek lit up at night is quite breathtaking in the winter. The Skyy VU deck bar... More 

Sherbrooke, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 6, 2014

Very friendly staff ! Nice roms w/very comfy beds, gave us lots coupons (free drinks & voucher for casino) All around GREAT atmosphere. Very close to good shopping & location on & off highway easy . price was very good for what we received ! Was only going to stay 1 night but decided such a nice place to stay... More 

Helpful?
Thank tina m
sammaya, Owner at The Woodlands Inn, responded to this review

Dear Tina, Thank you for writing such a fantastic review. Our staff and management take great pride in providing our guests with outstanding customer service. I'm glad to see we didn't disappoint. We have two great restaurants, indoor pool, 17,000 gallon Jacuzzi, spa and great nightlife. Maybe next time you're in town you can try one or all of our... More 

Warwick, New York
Level Contributor
114 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed January 4, 2014

We stayed here for one night while seeing a show in town. It was a great location to a show at Mohegan Sun arena. We noticed after that there was a shuttle van available to go to the show if we had wanted to take that instead of driving. We did visit the Hibachi restaurant for dinner, which was nice.... More 

Helpful?
Thank Jessica C
sammaya, Owner at The Woodlands Inn, responded to this review

Dear Traveler: Thank you for your review. We very much appreciate and value your feedback and will share it with our team. Your words will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services and provide an exceptional experience for our guests. It is always a pleasure to receive positive... More 

New York
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 3, 2014

We have been coming to the Woodlands for a few years as a night or weekend away. Love the pool and huge Jacuzzi. Love the hibachi restaurant and can always get decent food at the other restaurant. Shuttle makes it easy to get to Mohegan Sun and the bars and entertainment at the hotel are hopping when you get back.... More 

Helpful?
1 Thank barbbrn7
sammaya, Owner at The Woodlands Inn, responded to this review

Dear Traveler: Thank you for taking the time to write a review. Your words will serve as encouragement to all our staff members so they can continue providing wonderful experiences to our guests. I'll be sure to share your feedback with them and their supervisors. Thank you again for sharing your experience, and we hope your next visit will be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Nestled in the foothills of the Pocono Mountains with a peaceful stream winding through, The Woodlands Inn is the premiere destination in Northeastern Pennsylvania for your next vacation, event, or business function. Step through our doors and take in a deep breath of fresh air, thanks to our smoke-free policy. Look around and you'll find beautiful ballrooms for your celebrations and special events, meeting rooms for any sized corporate function, and Alexander's in the Woods, a full service day spa. Featuring 2 restaurants, 3 bars, and Evolution Nightclub, you'll find no shortage of entertainment options as well. Plus, as the closest full-service, off-site hotel to Mohegan Sun at Pocono Downs Casino, we offer a complimentary shuttle for all our guests. With countless rooms and packages to choose from, you're sure to find exactly what you're looking for at The Woodlands Inn. We are a member of Ascend Hotel Collection by Choice Hotels International. The Woodlands is proud to combine our impeccable array of services and amenities with the benefits of the Choice Privileges rewards program, resulting in a truly memorable experience every time. We make every effort to ensure the complete satisfaction and enjoyment of all our guests, and as a dog-friendly hotel, that includes your best furry friends as well! ... more   less 

Additional Information about The Woodlands Inn

Address: 1073 Highway 315, Wilkes-Barre, PA 18702-6926
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: $129 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Woodlands Inn 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Woodlands Inn ~ Ascend Collection By Choice Hotel Wilkes-Barre
Woodlands Hotel Wilkes Barre
Woodlands Resort Wilkes Barre
Woodlands Inn Wilkes Barre
Woodlands Inn Resort Wilkes Barre
Hotel Style:
#5 Business Hotel in Wilkes-Barre
#6 Family Hotel in Wilkes-Barre
#6 Romantic Hotel in Wilkes-Barre
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