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Mountain Laurel Resort & Spa

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Mountain Laurel Resort & Spa
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328 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Boyertown, Pennsylvania, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

I am a timeshare owner at Split Rock resort, but haven't stayed in the poconos for years. We typically exchange, and travel to other places. Mount Laurel was very dated, and worn out. We had a ground floor patio, but no furniture to sit outside. Pull out couch was broken-son slept on couch. No wifi in the hotel rooms, only... More 

Helpful?
Thank JenniflowerN
Mays Landing, New Jersey
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had a one bedroom suite. The furnishings were dated, but very comfortable. 2 full baths and full kitchen. The property was beautiful with horseback riding on the grounds. An Olympic size swimming pool with tables and umbrellas. Lovely restaurant downstairs but with limited choices.

Helpful?
Thank Liz M
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

I don't even know how this place is still open. We got put up at this dump from our other hotel became they had a flood. It is truely disgusting, dirty, smells, has no nightlife, restaurants close at 9 pm on a Saturday, and empty. It's filthy, outdated, nothing works and so many more negative aspects..looks nothing like pics on... More 

Helpful?
Thank Ann1109
Split_Rock_Manager, Manager at Mountain Laurel Resort & Spa, responded to this review

Ann, we are very sorry to hear you didn't enjoy your stay, and we work very hard to keep our resort clean. It is unfortunate that our restaurant and bar have limited hours, but we are conveniently located off I-80 for quick access to many areas with more nightlife. More 

Travelers are raving about these White Haven hotels

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

The indoor pool was nice and warm. My son loved it. The hot tub was working. But we didn't use it The fitness center is wonderful. The entire staff was great. Very helpful Our room was nice and clean. I wished the bar was open every night instead of just the weekend.

Helpful?
Thank Jason W
Split_Rock_Manager, Manager at Mountain Laurel Resort & Spa, responded to this review

Jason, we love hearing you and your son had a great time enjoying our indoor pool! We understand the inconvenience of our bar and restaurant only being open on weekends, and we will consider increasing our hours next summer from our many reviews. We hope you and your son stay with us again soon! More 

Shickshinny, Pennsylvania
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed pre-season in the spring, when the hotel was not running full service, so we had to travel elsewhere to eat all meals (except Sunday). Was supposed to be horseback riding, but it was not available, with no explanation. Room was clean but very worn....but not yet spruced up outside with lots of weeds and piles of leaves. Staff... More 

Helpful?
Thank 359Carol
Split_Rock_Manager, Manager at Mountain Laurel Resort & Spa, responded to this review

Carol, thank you for your review. We love hearing that our staff was helpful and pleasant. We are very sorry you didn't enjoy your stay. Unfortunately, our horseback riding took longer to open than we had originally anticipated. Molly's Café is open 7 days a week for grab-n-go food options, but we understand the inconvenience of our restaurant and bar... More 

NJ
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Recently stayed for a buisness trip. Lobby and room were clean. Room terribly outdated and uncomfortable. Balcony was falling apart to the point I would not use it. Actual keys still used for door, not card keys. Staff friendly. Restaurant overpriced and food was not good. Big indoor and outdoor pool. No hot tub. Wifi only in lobby. Was fine... More 

Helpful?
Thank NJPATRICIA
Split_Rock_Manager, Manager at Mountain Laurel Resort & Spa, responded to this review

Patricia, we are sorry to hear you didn't enjoy your stay or the food. We have recently upgraded the furniture in many of our rooms, and we are looking forward to future improvements. We do have hot tubs in by our indoor pool. You are absolutely correct that our Wi-Fi is only in our lobby, and we try to make... More 

Quakertown, Pennsylvania
1 of 5 stars Reviewed 1 week ago

Wanted a close weekend getaway and this was the only place available through out timeshare. Should have known better -- it was empty. Place is old, worn and in dire need of updating although it was clean enough. Not many amenities. Outdoor pool cracked and dirty. All activities are at Split Rock Resort. MLR must be overflow lodging when Split... More 

Helpful?
Thank grb1232016
Philadelphia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

highly recommend. they were able to accommodate our party when the original reservations made on line were incorrect. upgraded to a 2 br suite with no additional charges. very friendly - great service loved Paula at the bar! close to everything great price could be a little more clean - sliding doors not easy to open; outside could be powerwashed

Review collected in partnership with this hotel

Helpful?
1 Thank christinemH7109CS
Split_Rock_Manager, Manager at Mountain Laurel Resort & Spa, responded to this review

We love hearing you and your party had a great time. We appreciate your kind words about our staff, and we hope you stay with us again soon! More 

Morgantown
1 of 5 stars Reviewed 1 week ago

The facility is a health hazard. There were mice in our room. We reported this and the only thing that happened that was that housekeeping cleaned up the mouse poop. We should have left at that time but stayed another night and the same thing happened

Review collected in partnership with this hotel

Helpful?
Thank elizabethlarryk
1 review
2 of 5 stars Reviewed 1 week ago via mobile

This "resort" is very out-dated. Appliances, furniture, beds, mattresses, etc are all old... im talking at least a decade for many of these. The carpets are incredibly dirty. My 2 year old niece walked around barefoot for a couple of hours and ended up woth nearly black feet from the dirty carpeting. Toilet was not working properly, i peeked insode... More 

Helpful?
Thank Eric L
Split_Rock_Manager, Manager at Mountain Laurel Resort & Spa, responded to this review

We are sorry to hear you did not enjoy your stay. We have recently gotten some new furniture for some of our rooms, including mattresses and couches. We are looking forward to further renovations in the future. We appreciate your kind words about our staff, and we are glad maintenance was able to quickly fix the issue in your room. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms

Additional Information about Mountain Laurel Resort & Spa

Address: 940 Rte, White Haven, PA 18661-0009
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > White Haven
Price Range: $79 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Mountain Laurel Resort & Spa 2*
Number of rooms: 175
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Also Known As:
Mountain Laurel Hotel White Haven
Mountain Laurel Resort And Spa
Mountain Laurel White Haven
Mountain Laurel Resort Spa
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