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Holiday Inn Express Hotel & Suites White Haven - Lake Harmony

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Holiday Inn Express Hotel & Suites White Haven - Lake Harmony
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139 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites White Haven - Lake Harmony
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Showing 138: English reviews
pa
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed January 12, 2015 via mobile

The rooms are large and clean. The beds were so comfortable and the room was quiet at night. Pool was nice and clean and the breakfast area was large and well stocked. The best part of our experience was, however, Doreen at the front desk. She was so pleasant and helpful both on the phone and in person. We will... More 

Helpful?
Thank DandD50
Stephanie F, General Manager at Holiday Inn Express Hotel & Suites White Haven - Lake Harmony, responded to this review

Hi DandD50, Thank you for taking the time to write such a lovely review. We are so glad you enjoyed everything about your stay with us!!! But most importantly, thank you for taking the time to mention Doreen, I will be sure to pass on your review to her. We hope to see you again!!! Stephanie More 

2 reviews
3 of 5 stars Reviewed January 2, 2015 via mobile

We were driving through PA on I-80 on New Year's Day, and just needed a place to rest for the night. Everything we found was booked, too expensive, or not up to my standards for cleanliness. We finally couldn't drive anymore, and just stopped here. The front desk person was kind and helpful. The room was a tad on the... More 

Helpful?
Thank Jennilee321
Stephanie F, General Manager at Holiday Inn Express Hotel & Suites White Haven - Lake Harmony, responded to this review

Hi Jennilee321, Thank you for your feedback. I am so sorry for your cleanliness issues during your stay, I will certainly make sure to pass them along to our Executive Housekeeper. We do our best to make sure our guests are 100% satisfied and I assure you your concerns will not go unheard. I will pass along your comments to... More 

Downingtown, Pennsylvania
Level Contributor
134 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 506 helpful votes
2 of 5 stars Reviewed December 13, 2014

We went with group of friends for river rafting and chose to stay put at this hotel in the night. The hotel rooms are so badly constructed that even a whisper in one room can be heard from the adjacent room. We were not allowed to talk during the night as people from other room started complaining about the noise.... More 

Helpful?
4 Thank Bihadi
Stephanie F, General Manager at Holiday Inn Express Hotel & Suites White Haven - Lake Harmony, responded to this review

Bihadi, Thank you for your feedback. I'm so sorry we didn't meet your expectations here regarding your sound and breakfast concerns. I assure you that the feedback you have given our hotel will be addressed with the appropriate departments. We hope you give us a chance in the future to show you what a great experience you can have here... More 

Harrisburg, Pennsylvania
2 reviews
5 of 5 stars Reviewed December 2, 2014

I stayed here in October to do a little hiking and sight seeing with my boyfriend. After staying 1 night at a crappy couples resort, we decided to go to this Holiday Inn and it was the best decision. The lady at the front desk directed us where to get some food delivered to our room and it ended up... More 

Helpful?
Thank EriBoland
Wichita, Kansas
Level Contributor
322 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 stars Reviewed October 29, 2014

This hotel was almost impossible to find, even IHG couldn't figure out how to get us there. The best way was to find the McDonald's near White Haven and exit 275 and look south. This was confirmed by the hotel desk clerk. This place needs a street address so Garmin, Mapquest and Holiday Inn can find it. But once we... More 

Helpful?
Thank Leon67203
Philadelphia, Pennsylvania, United States
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 19, 2014

The Holiday Inn Express is a very nice, clean and bright hotel. The staff is amazing!! However, the walls between the rooms are thin so the best thing to do is to ask for earplugs when you check-in. How thin are the walls you ask? We woke up when the person in the next got out of bed and sleeping... More 

Helpful?
2 Thank Cynthia C
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites White Haven - Lake Harmony, responded to this review

Dear Cynthia C, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff. However, we’re sorry we fell below your expectation regarding sound proofing. We will look into this concern. I assure you that the feedback of our hotel will be... More 

New Jersey
Level Contributor
79 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed October 19, 2014

The staff was very courteous, our room with two queen beds was very comfortable and a large bathroom was spotless. The beds were very comfortable and the pillow cases were marked as to the type of pillow: firm and regular - four on each bed. Nice flat screen TV, desk and chair. The closet "door" was a very large full... More 

Helpful?
Thank CarolPNewJersey
Wilmington, Massachusetts
Level Contributor
238 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
3 of 5 stars Reviewed September 27, 2014

Our room was very clean except for 4 dead sowbugs (ugly, but harmless) in one spot in the bathroom. Never saw a live one. The beds were comfortable. The PA turnpike was outside our second floor room and trucks pretty much were passing by all night with an occasional downshift (engine breaking) which was loud. After a little while we... More 

Helpful?
1 Thank c2h5oh_1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites White Haven - Lake Harmony, responded to this review

Dear c2h5oh_1, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding breakfast and the bed being comfortable. However, we’re sorry we fell below your expectation regarding the noise and the hallway condition. We will address these concerns. I assure you that the... More 

Massachusetts
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 7, 2014

Wife and I decided that we couldn't make the entire distance we hoped so we found this one. The hotel area, lobby, halls, and room were all clean. The staff was helpful and courteous. Close to the Rt 80 so there is road noise (choose a room away from the road). They have earplugs in the room. The walls and... More 

Helpful?
Thank amwolf
Detroit, Michigan
Level Contributor
186 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed September 4, 2014

It was around midnight on a very long road-trip. We decided that we couldn't make the entire distance that we hoped so we quickly looked up nearby hotels. We called the hotel when we were about 15 minutes away. The lady on the phone was very accommodating. We arrived absolutely exhausted but were greeted with a warm, friendly smile as... More 

Helpful?
Thank CorpPlanner_11
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites White Haven - Lake Harmony, responded to this review

Dear CorpPlanner_11, Thank you for taking the time to express your thoughts and concerns about your stay with us. I am glad that you found our rooms to be clean and staff friendly. I regret however if you found the room's sound insulation to be below par. Despite this, we're looking forward to welcome you again in the future should... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to Holiday Inn Express Hotel and Suites Pocono Mountain, a completely 100% tobacco free hotel, the best place to Stay Smart in White Haven with easy access to the Interstate 80, Interstate 476 and Route 940 intersection. Our hotel is centrally located to take advantage of all the Northeastern Pennsylvania area has to offer. Area attractions include Split Rock Resort Indoor Water Park, Pocono Raceway, Jack Frost Mountain, Bushkill Falls, The Crossings Premium Outlets, Whitewater Rafting, Big Boulder Ski Area, Lake Harmony, Jim Thorpe, Mohegan Sun Casino and many others. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites White Haven - Lake Harmony

Address: Route 940 @ I-80 & I-476, White Haven, PA 18661
Location: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > White Haven
Price Range: $103 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites White Haven - Lake Harmony 2.5*
Number of rooms: 75
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Holiday Inn Express Hotel And Suites White Haven - Lake Harmony
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