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Holiday Inn Express Hotel & Suites West Mifflin

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Holiday Inn Express Hotel & Suites West Mifflin
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105 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Cumberland, Maryland
Level Contributor
210 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 1 week ago

While the neighborhood seems kind of industrial (right across from Allegheny County Airport) there are restaurants and shopping nearby. The hotel has a well decorated and spacious lobby and breakfast area. There was another sitting area on the lower floor by the exit to the back parking area. Every employee that we had contact with was friendly and helpful. Our... More 

Helpful?
Thank mdFoxes
Maryland, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2016

I stayed at this hotel the nights of May 6 and 7, 2016. From the moment I stepped into the lobby I felt at home. The lobby is spacious and the staff behind the desk (India and another staffer) greeted me warmly. Their smiles and greeting were like sunshine for me since I had just completed 5 non-stop hours of... More 

Helpful?
Thank Jo Lynn R
Nashville, Tennessee
Level Contributor
3 reviews
1 of 5 stars Reviewed May 15, 2016 via mobile

DO NOT use this hotel for any sort of room block. They will completely ignore contracts. The General Manager Corey, started a contract with me in August of 2015 for my Wedding Block in July 2016. Confirmed everything with me in March of 2016. It is now time to book and the rooms have been completely changed. There is nothing... More 

Helpful?
Thank Kay J
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Dear Kay J, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as pleasant as it should have been. This is not the customer service we endeavor to... More 

Palm Springs, California
2 reviews
5 of 5 stars Reviewed May 15, 2016

I left another hotel in the area and came to the holiday inn express. Kari was amazing she made sure our room was fresh and had everything we needed. Ray at the front desk was awesome at check in and was very friendly and helpful. Also Fred help me find the fitness center and help me with directions to walmart.... More 

Helpful?
Thank bennertom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 30, 2016 via mobile

First off i must say Joann the night auditor is fantastic. Had such a pleasant attitude especially for someone working overnight. Very knowledgeable about her property and was extremely helpful getting me into a king room and making sure i would be in the same room even with seperate reservations. The renovations went very well the room looked beautiful and... More 

Helpful?
Thank John J
1 review
5 of 5 stars Reviewed March 20, 2016

I booked this room for my husband and myself and our 2 dogs through booking.com. It stated on website that it was pet friendly. When we arrived, I was told that due to renovations it was no longer pet friendly...but...due to the website not being changed they would be happy to accommodate us. India put us near a door so... More 

Helpful?
Thank Sandy C
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 18, 2016 via mobile

Stayed in West Mifflin for a night visiting a work project. Hotel was clean and room was fine, only complaint was that the girl working the front desk had no idea how to ring me up for a drink or charge it to my room. Restaurants close enough by make it a relatively decent location.

Helpful?
Thank Chris W
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Dear Chris W, Thank you for taking the time to leave us with your feedback. Allow me to apologize if you may have experienced any inconvenience due to the level of service you have received. Rest assured that it is in our continued efforts to maintain and improve our amenities and services in order to be consistent in giving our... More 

Pittsburgh, Pennsylvania, United States
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 14, 2015

My wife and I spent a Saturday night there and enjoyed it. Everything in this hotel has been updated and brand new. From the carpeting to the furniture to the fixtures, everything is new. I booked a king room but we were upgraded to a suite, it was great. Very comfortable bed and a good breakfast in the morning. They... More 

Helpful?
Thank David G
Palm Harbor, Florida
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 14, 2015

It has been several years since I stayed at this hotel and I was pleasantly surprised by how much the appearance had improved. It is obvious they are spending money to improve this property. The breakfast was a considerably better than the last time I stayed here, with a very attentive staff. The front desk personnel were very friendly and... More 

Helpful?
Thank Joe K
Level Contributor
126 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed September 29, 2015

We recently stayed at this hotel on a Saturday night. We got the opportunity to check in early on Saturday before heading out to a family reunion. Luckily, we didn't have time to bring our luggage up to the room, but we did check it out to make sure everything was to our satisfaction. The room was extremely hot and... More 

Helpful?
Thank cguillau
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Dear cguillau, Thank you for writing a review about your recent stay with us. I am pleased to note that you liked the rooms and comfortable beds. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure environment. It seems that we were not able... More 

Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
**** Please note that our Holiday Inn Express and Suites will be under renovations Beginning in February 2015. Our staff is committed to ensuring that your stay will still be enjoyable and that you will still have full access to all of our current amenities. Please contact the hotel for further details. **** The Holiday Inn Express Hotel & Suites-West Mifflin is nestled in the beautiful South Hills Area. The hotel has metropolitan furnishings and a friendly, well-trained staff. The hotel is adjacent to the Allegheny County Airport and minutes from Jefferson Regional Medical Center and UPMC McKeesport in addition to local shopping and dining. Attractions close by include Kennywood Amusement Park, Sandcastle Water Park, The Waterfront Shopping Complex, Station Square Shopping and Bessemer Court Entertainment/Dining and Century III Mall Catch a game with the Pittsburgh Steelers at Heinz Field, Pittsburgh Penguins at Mellon Arena & Pittsburgh Pirates at PNC Park all only 15 minutes from the hotel. Come, Stay Smart with us, and do not forget our free Express Start breakfast buffet with warm cinnamon rolls and our signature Smart Roast coffee. We offer the most flexible and spacious meeting facilities in the West Mifflin area. We offer a ballroom, hospitality room and boardrooms with breakout space for 10-200 people with free parking. Call our sales department today to schedule your event. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites West Mifflin

Address: 3122 Lebanon Church Rd, West Mifflin, PA 15122-2602
Location: United States > Pennsylvania > West Mifflin
Price Range: $126 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Mifflin 2.5*
Number of rooms: 91
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Also Known As:
Holiday Inn Express Hotel West Mifflin
Holiday Inn Express Hotel And Suites
Holiday Inn West Mifflin
West Mifflin Holiday Inn
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