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Holiday Inn Express Hotel & Suites West Chester

HIExpress.com$105*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites West Chester
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106 Reviews from our TripAdvisor Community

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Showing 105: English reviews
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pottersville, new jesrey
Reviewed 1 week ago NEW

This by far is one of the better Holiday Inn Express Hotel's that I have been a guest. Clean and spacious room with ALL the amenities of a fine hotel. Although situated along the Wilmington Pike six miles from West Chester, the room was quiet. On the second floor landing are two WIFI Computer areas. A small exercise room and...

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Helpful?
Thank panamer_11
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you for sharing your experience regarding your stay here at Holiday Inn Express & Suites at West Chester,PA. We are happy to hear that you had an enjoyable stay with us and you like our Wi-Fi & TV Channels. Thank you again for your review and we look forward to welcoming you during your next trip to West Chester,PA.

Allentown, PA
HOTEL’S FAVORITE REVIEW
Reviewed March 4, 2017

This hotels was pretty much the quality that I have come to expect from a Holiday Inn Express and other IHG properties. The rooms were clean and spacious. The beds were particularly comfortable (sometimes they aren't for IHG). The breakfast was pretty standard. The true standout, though, was Juliana at the front desk. She was quick to get my group...

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Helpful?
Thank Speechyguy
About Hotel's Favorite Review
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you for the 5-star review. I will pass along your wonderful comment about my staff, to let them know how nice and helpful you thought they were. Being a busy exit like we are, it is always nice to have many options of restaurants to choose from. We are certainly willing to give recommendations anytime. I hope we get...

Bethlehem, NY
Reviewed 1 week ago

We visited here while on a mini-vacation before visiting family in Philadelphia, and stayed for two nights. The good things about the hotel are that it is clean and convenient. The beds were comfortable and with the air conditioning on, we were not bothered by the noise from the very busy road outside (Route 202). The price was right. Staff...

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Helpful?
Thank momzanurz1525
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thanks for the review.I'm sorry to hear about your recent experience with us and we do apologize for the inconvenience regarding the issues.I'm sorry to hear about your recent experience with us.If you will be in town soon, or would like to speak with me, please feel free to contact me by email or phone. We are delighted that you...

Albany, New York
Reviewed 1 week ago

We stayed at this property for three nights. It was chosen for it's location and the brand. The good news: it is clean, there is free WiFi, and well located for our day trips. The not so good news: there is currently major highway construction in front of the hotel (dusty and noisy), and the front desk staff was not...

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Helpful?
Thank Michael A
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you very much for your positive feedback. We always try our best to make each of our guests stay memorable and enjoyable. We are happy that we fulfill our commitment. Looking forward to welcome you back soon.

Reviewed March 12, 2017 via mobile

My child attends college at Swarthmore so we have visited several hotels in the area over the past three years. I like the Glen Mills/West Chester area since there are a variety of restaurants and shops. This was the first time at this location and, unfortunately, will be my last. First, this hotel is a challenge to reach from the...

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Helpful?
1Thank ChitownSuburbanMom66
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you very much for your feedback. I'm sorry to hear about your recent experience with us. We will definitely look at this as an opportunity to improve our service. We do not want this to keep you from enjoying our spacious suites, hot buffet breakfast and friendly staff. If you will be in town soon, or would like to...

Killarney, Ireland
Reviewed March 2, 2017

We were met at Reception by a student at the University of Westchester, who went above and beyond to help us find our destination at the University. Our room was huge, with an equally large bathroom. Throughout our stay, we met attentive staff, who made sure our needs were met. Overall, a very good hotel, one we have no hesitation...

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Helpful?
Thank Clionamac1
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you so much for staying with us and sending in your review. We are thrilled that our staff made you feel at home. Our team works hard to really wow our guests .It was a pleasure having you with us, and we do hope you come back and visit us again.

Fort Lauderdale, Florida
Reviewed December 25, 2016

Had not stayed at a Holiday Inn in years. Check in was by a friendly associate. Wifi was almost non-existent. Breakfast was well stocked with a super friendly attendant. Pancake machine was a gummy circle hoot of entertainment. Room was very nice. Stayed for one night and hotel was perfect for our purpose- clean and safe place to sleep!

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Helpful?
Thank JRG F
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

WOW! Thank you so much for such a nice review. I can't thank you enough for saying our hotel exceeds expectations. We strive to always provide excellent service here at the Holiday Inn Express. I'm very happy you enjoyed everything we have to offer and felt safe with us. That is my staff’s top priority. We hope you come and...

Washington DC
Reviewed November 3, 2016

At first glance, the property is nothing that would excite comment of any note. The three storied building is neat and set on a slight rise above a busy intersection. Built as a Comfort Inn, the hotel was recently converted into a Holiday Inn Express a couple of years ago. Its pedigree may have been elevated a smidgeon, but it's...

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Helpful?
1Thank architourist
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Dear architourist, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. Our goal is to consistently provide superior accommodations but it is unfortunate that we fell below standards on this occasion due to the breakfast selection served and the service issues you encountered. Please be assured that necessary steps...

York, Pennsylvania
Reviewed October 11, 2016

We stayed 2 nights for a softball tournament. We need 3 beds, so my wife called ahead to ensure we would have a rollaway bed for our son. This request was confirmed with the hotel. However, when we arrived, not only were we informed that we did not have the type of room that we thought we had requested, we...

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Helpful?
Thank firemadz
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Dear firemadz, Thank you so much for staying with us and for taking the time to write a review about your experience with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests and for that please accept our sincere apology for the shortcomings you have experienced...

New Jersey
Reviewed October 4, 2016

We've stayed here several times and were delighted to experience yet another great stay. Everyone is very pleasant (especially the women who service the breakfast area!). Look forward to our next stay in a few months.

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Helpful?
Thank Janneykins
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you very much for your feedback. We are delighted that you had a great stay with us. We really appreciate your wonderful comments and that you experienced our Holiday Inn Express & Suites with best possible customer service. We hope you will stay with us again in the near future.

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Holiday Inn Express Hotel & Suites West Chester

Address: 1310 Wilmington Pike, Rte 202, West Chester, PA 19382-8218 (Formerly Comfort Inn & Suites Brandywine Valley)
Location: United States > Pennsylvania > West Chester
Price Range: $119 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Chester 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Comfort Inn And Suites Brandywine Valley
Comfort Inn & Suites Brandywine Valley Hotel West Chester
Comfort Inn Brandywine Valley
Comfort Inn West Chester
West Chester Comfort Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites West Chester staff and other travelers.
4 questions
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Martha's Vineyard, Massachusetts
Bridgewater, New Jersey
2 months ago
Providence, Rhode Island
6 months ago
Providence, Rhode Island
6 months ago

See all questions (4)

Questions? Get answers from Holiday Inn Express Hotel & Suites West Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All the rooms offered the same features....outstanding!!!!”
panamer_11, 1 week ago | Read review
“Our room backed up to trees. We were on the third floor, so had no noise from above.”
momzanurz1525, 1 week ago | Read review
“For noise reduction avoid first floor and highway side.”
11MichaelA11, 1 week ago | Read review
“Don't stay near the elevators.”
Clionamac1, Mar 2, 2017 | Read review
“Ask for high floor room, not near elevator or ice or vending machines.”
109jrgf, Dec 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
HIExpress.com
$105* /night
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Booking.com$105
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Prices are for 1 room, 2 adults
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