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Holiday Inn Express Hotel & Suites West Chester

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Holiday Inn Express Hotel & Suites West Chester
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94 Reviews from our TripAdvisor Community

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Showing 93: English reviews
greenville
Level Contributor
59 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Just in for the night. Modern hotel, Great service, Very clean and updated rooms. They also have a pantry that if you don't feel like going out there is at least a microwave meal you can grab. Rooms have Fridges and Microwaves. Less than two minutes away is a shopping center with a starbucks, saladworks, and a sports bar PJ... More 

Helpful?
Thank burtontps
Boston, Massachusetts
Level Contributor
187 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was just OK. It's not one of the newer style Holiday Inn Express hotels and it's not one of the older ones either. It seems to be right in the middle in terms of design and modernness. When I turned down my sheets I noticed a yellow stain, so I asked the front desk to be switched to... More 

Helpful?
Thank Evan M
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Dear Evan M, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you found the location of the hotel a close proximity to your needs and the maintenance of the rooms are at par. However, we regret if you... More 

Victoria, Canada
Level Contributor
591 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stopped here while traveling. Clean, quiet and very friendly staff. Comfortable spacious rooms, nice breakfast with fresh fruit. On busy road, but had no difficulty accessing. Would highly recommend staying here.

Helpful?
Thank dennisjoanna
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you very much for your positive review. We strive to provide excellent customer service. It is always a treat when we hear how much our guests valued their stay. We really appreciate you recommending Holiday Inn Express & Suites at West Chester, PA to everyone. We look forward to seeing you again in the near future. More 

Zug, Switzerland
Level Contributor
27 reviews
7 hotel reviews
3 of 5 stars Reviewed August 17, 2016 via mobile

Good solid basics, Comfortable bed, clean and organized, free breakfast. Really great option for a short business trio. Staff was very cordial and helpful, both reception and at breakfast. Free and seemed like ample parking. The air conditioning a bit old and noisy, nothing too disruptive. Location is good although.

Helpful?
Thank ebatiz40
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you very much for your feedback. We always try our best to make each of our guests stay memorable and enjoyable. We are happy that we fulfill our commitment. Looking forward to welcome you back soon. More 

Severna Park, MD
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 25, 2016 via mobile

Checkin was easy since we were the only ones at that time. The front desk was very welcoming. I used the app to make the ressie and added requests for a foldaway bed and extra pillows which wasn't in the room as request. They did bring quickly however these requests seemed like a surprise. Beds and room clean and comfy.... More 

Helpful?
Thank GourmetSharon
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you so much for staying with us and sending in your review. We are thrilled that our staff made you feel at home. Our team works hard to really wow our guests. We provide late check out to our guests based on our occupancy, since we were sold out we couldn't accommodate for the late check out and apologize... More 

Level Contributor
2 reviews
4 of 5 stars Reviewed July 25, 2016 via mobile

Great place to stay when in town on business in West Chester. Rooms clean and comfy. Great restaurants nearby. Nice parking lot, well lit. Quiet neighborhood. No riff raff hanging around. Friendly staff and ice cold Coke available if needed.

Helpful?
Thank Monty S
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

We are delighted that you had a great stay with us. We really appreciate your wonderful comments that you experienced our Holiday Inn Express & Suites hospitality with best possible customer service. We hope you will stay with us again in the near future. Regards, Manju More 

Pittsburgh, Pennsylvania
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 16, 2016

We stayed here while visiting the West Chester area for a couple of days. We didn't find the location all that difficult to access but we weren't traveling during rush hour either. The hotel was very, very clean which was nice. There is a small store with some necessary travel items, meds and snacks as well as an office area... More 

Helpful?
Thank kippster1
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

We are delighted that you had a great stay with us. We really appreciate your wonderful comments and that you experienced our Holiday Inn Express & Suites at West Chester, PA with best possible customer service. We hope you will stay with us again in the near future. More 

Austin, Texas
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 6, 2016

Despite being so close to a significant number of relevant attractions/cities/etc, getting to and from this hotel can be such a pain, depending on the route you take. The traffic/congestion in the area can sometimes be overwhelming and once you get to the hotel, you don't necessarily want to leave, despite have a necessity to. Fortunately, the hotel itself is... More 

Helpful?
Thank RyanJayB
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you so much! We appreciate your feedback and love hearing that our team was able to take good care of you. We hope to see you again the next time you are in the area. More 

Boulder, CO
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 4, 2016

I called earlier to let them know I'd be arriving late and not to give the room away. I showed up 10 minutes earlier than I thought at 0250 and waited in the vestibule ringing the doorbell and calling the front desk for 20 minutes before the night manager let me in. Other than that the hotel was nice and... More 

Helpful?
Thank Mapper39
Wexford, Pennsylvania
Level Contributor
94 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 25, 2016

We have stayed at this Holiday Inn Express multiple times and will probably do so again when we visit relatives in that area. This Holiday Inn Express is clean, convenient, comfortable and consistent with the quality we have come to appreciate in Holiday Inn Express hotels across the country. The only drawback top this location is the slight inconvenience of... More 

Helpful?
Thank Tracy M
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you, Thank you, Thank you! We do take pride in our work, and helping our guests make the most of their experience is a great job to have! We Thank you for choosing our property and look forward to seeing you and the family again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Holiday Inn Express Hotel & Suites West Chester

Address: 1310 Wilmington Pike, Rte 202, West Chester, PA 19382-8218 (Formerly Comfort Inn & Suites Brandywine Valley)
Location: United States > Pennsylvania > West Chester
Price Range: $118 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Chester 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Comfort Inn & Suites Brandywine Valley Hotel West Chester
Comfort Inn And Suites Brandywine Valley
Comfort Inn Brandywine Valley
Comfort Inn West Chester
West Chester Comfort Inn
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