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Quality Inn & Suites

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Traveler (60)
Room & Suite (56)
Pool & Beach (7)
Overview
  • Excellent17%
  • Very good29%
  • Average24%
  • Poor16%
  • Terrible14%
Travelers talk about
“early check”(4 reviews)
“new management”(4 reviews)
“nice stay”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Rooms
Apr 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (566)
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565 results
Traveler rating
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80
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Time of year
LanguageEnglish
100
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80
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All reviewsearly checknew managementnice stayhot breakfastfree breakfastbed was very comfortablelongwood gardensbrandywine valleywawafuneraldryermicrowavechannels
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1 - 5 of 565 reviews
Reviewed March 8, 2018

A winter storm knocked out the power to my house for a week, so my family was alternating staying with family and at hotels. One night, our original hotel reservation fell through and almost every other decent hotel in a 35-mile radius was booked with...More

1  Thank Daneen B
Response from Seantelle2017, Manager at Quality Inn & SuitesResponded March 10, 2018

Dear Daneen, Thank you for your feedback. Let us start by apologizing for the conditions you encountered that ultimately led to the decision not to stay with us. Let us also assure you that what you experienced is not business as usual. We want you...More

Reviewed March 5, 2018

This hotel was very clean. The staff were very friendly.. always smiling. Check in was very easy. The breakfast provided was very good. eggs, waffles, toast, fruit, coffee, milk, etc... I would stay here again..More

Thank thilton62
Response from Seantelle2017, Manager at Quality Inn & SuitesResponded March 10, 2018

Thank you for the gracious comments. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. It was a pleasure having you at Quality Inn & Suites West Chester, and we look forward to welcoming you back...More

Reviewed December 28, 2017 via mobile

I travel a lot! I knew for the price I was paying it wasn’t going to be up to the standards I needed but NO HOT WATER for 2 Days is unacceptable. I took my dog to the potty area and the garbage was so...More

Thank ccr9217
Response from Seantelle2017, Manager at Quality Inn & SuitesResponded March 10, 2018

Thank you for your feedback. Let us start by apologizing for the conditions you encountered that ultimately led to the decision not to stay with us. Let us also assure you that what you experienced is not business as usual. We want you to know...More

Reviewed December 15, 2017 via mobile

The Hotel is much bigger as the first impression gives you. The check in was easy and the lady on the front desk friendly and helpful. They are ice and soda machines in the hallway. The room was nice, a coffeemaker, micro wave, fridge sadly...More

Thank nysteffi
Response from Seantelle2017, Manager at Quality Inn & SuitesResponded March 10, 2018

Thank you for taking the time to share your experience with us. We are so happy you enjoyed your time with us. I will share it with our team. We would love to host you again the next time you're in West Chester.

Reviewed December 12, 2017

I often travel to Philadelphia to see my mother, who lives in the Media/Newtown Square area, an area in which there is a dearth of reasonably priced hotels. I stumbled on this hotel a few years ago went it was still a Centerstone, and found...More

Thank cozzwell
Response from Seantelle2017, Manager at Quality Inn & SuitesResponded March 10, 2018

Thank you for taking the time to share your experience with us. We are so happy you enjoyed your time with us. I will share it with our team. We would love to host you again the next time you're in West Chester.

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Most Booked Properties in West Chester, PA
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About
Amenities
Top amenities
Free Parking
Restaurant
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$68 - $129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$68 - $129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (60)
Room & Suite (56)
Pool & Beach (7)
Dining (4)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
lancaster4luvers
March 7, 2017|
AnswerShow all 2 answers
Response from J S | Reviewed this property |
I believe the TV's have inputs in the back. I'd call them, just to confirm.
0
Votes
Robert And Tere... G
September 19, 2016|
Answer
Response from Jun Orville L |
yes the hotel is pet friendly. $20 a night. service dogs are free
0
Votes
Robert And Tere... G
September 19, 2016|
AnswerShow all 3 answers
Response from Carla T | Reviewed this property |
Not sure, I did not pay attention.
0
Votes
Room Tips
"We had two double beds, quiet sufficient ."
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"several rooms to choose from including suites there are 3 floors"
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"Entrance is bit difficult to find at night times. Be cautious."
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"Booking is a SCAM!!!!! Would again never even attempt to stay here"
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