We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsevening receptionmade to order omeletshockey tournamentking of prussia mallomelet stationcomplimentary breakfastnice hotelbusiness tripcommon areaspool and hot tubgreat roomnice stayoatmealcraigphiladelphiahighwaysofa
The room was dirty, some pictures attached. There were also many stains on the carpet and the transition between the carpet and tiles was frayed. On the plus side the staff was very nice. i did not complain but due to the location I am...More
I had read many of the reviews for this hotel before choosing it to book a group block for our AAU girls basketball team who were in town from CT for a tournament. Honestly, I was a bit concerned about some of the reviews I...More
1 Thank Marybeth M
Response from Sibora C, Director of Guest Services at Embassy Suites by Hilton Philadelphia-Valley ForgeResponded 3 weeks ago
Dear Valued Guest,
It was a pleasure to accommodate you at our hotel for your recent basketball tournament. Thank you for taking the time to let us know about your stay, as we certainly appreciate your detailed review and the feedback that you've provided.
This hotel is in desperate need of a renovation. Couch and carpet are dirty and old. Bathroom fixtures were coming off the wall or very loose. Will never stay at this Embassy Suites ever again. Consumer beware.
Review collected in partnership with Embassy Suites Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Very outdated, run down, and questionable safety "hotel" (feels more like upper grade Motel).
Out of the three nights we stayed, 2 times I saw police offers entering and leaving at night time.
Unfortunately we get to see 3 different rooms and slept in 2...More
It started ok. The front desk was very polite a check-in and I was recognized as HH DIamond member. Was given a couple waters and snacks. I did hear him look into his computer and say it was odd my room wasn't ready yet and...More