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Crowne Plaza Philadelphia - Bucks County

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4700 Street Rd., Trevose, PA 19053 (Formerly Holiday Inn)
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Crowne Plaza Philadelphia  -  Bucks County
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325 Reviews from our TripAdvisor Community

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Showing 325: English reviews
Pittsburgh, Pennsylvania
Level Contributor
98 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed yesterday NEW

The management could not keep the wedding parties undercontrol! We unfortunately had a room over the pool where the guests were shooed to after hours.The music was loud the voices were pretty explicit in their speech. Our phone did not work to call and complain and I wouldnt let my husband leave the room. The management told me the next... More 

Helpful?
Thank G0lfngirl
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

Stay away from all dining at the hotel. Wait staff is horrible! Wrong food to a lot of tables. Breakfast buffet runs out of food and even dinnerware. They even mess up the bill. I gave my credit card to the waiter and he never charged it. The front desk calls my room 30 minutes later to tell me I... More 

Helpful?
Thank Sean G

Travelers are raving about these Trevose hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Well in the beginning during check out they were very accommodating during check in. Towards the second day of my mother and I's stay we realized it was going to be a interesting stay, during our stay there was two weddings, a lacrosse team, a softball team and people from a medical convention all stay at the hotel. The hallways... More 

Helpful?
Thank Ashley J
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

I love this hotel, it was very well kept and clean. All the amenities were great and I especially liked the quality of the shower gel and shampoo. Also the aroma therapy kit in the room was amazing. This hotel is alot better than some of the four and five star hoyels I've stayed at, I would definitely recommend this... More 

Helpful?
Thank A TripAdvisor Member
Jodi H, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

Thank you for taking the time to leave feedback of your recent stay. We are pleased to hear that you had a wonderful and enjoyable stay with us. Thank you also for the 5 stars! If you are visiting the area in the near future we hope that you will consider choosing the Crowne Plaza Hotel again for another excellent... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Hotel was overbooked and in-comers were not able to check in at 4pm, staff did not answer numerous phone calls when phoning the front desk, kiddy korner was a bunch of young girls babysitting and the place was dirty and tucked away in a corner, the hotel hallways/carpet was dirty and not vacuumed, the pool was the worst of them... More 

Helpful?
Thank Enza G
Jodi H, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

Dear Enza G, Thank you for taking the time to leave feedback of your recent stay. Your comments are very important to us. It helps to show us where we can improve and what we can do to make our guest more comfortable. I sincerely apologise for the problems you encountered during your stay. I have sent emails to all... More 

Washington, District of Columbia, United States
Level Contributor
11 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Pleasant stay at this reliable hotel, with good food, amenities, and comfortable rooms. I stayed four nights while visiting family and slept and ate well. The friendly and excellent barber was a plus, and the front desk gave me a room on a quiet floor upon request.

Helpful?
Thank Robert R
Jodi H, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

Dear, Robert Thank you for the 4 stars! We our pleased to hear you has a pleasant stay and enjoyed all the amenities the hotel had to offer. We would like to invite you back the next time you are in the area visiting family. Sincerely, Jodi Harvey Guest Service Champion More 

Flourtown, Pennsylvania
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We reserved a block of rooms here for my daughter's recent wedding and arranged for breakfast vouchers to be given to overnight guests as a final "thank you for coming to our wedding." When my husband and I checked in, we were given the wrong gift bag. When I told the desk clerk it wasn't the right bag, she made... More 

Helpful?
Thank lynsim
Jodi H, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

Dear lynsim I sincerely apologise for the problems you encountered during the weekend of your daughter's wedding. I have spoke to the wedding coordinator and she told me that she has sent you an email. Please look in your inbox again or check your spam. If you still don't see it please contact her. Once again we apologise for the... More 

Bellmore, New York
1 review
2 of 5 stars Reviewed June 16, 2016 via mobile

Stayed with my grandson few days ago. Hotel is acceptable and the staff very nice. Restaurant food is barely edible. Second nite a bunch of ill mannered young adults checked in. They thought it cool to party in the hallways. My calls to the front desk were ignored. I checked out and found another hotel.

Helpful?
Thank Stevenetyson
Jodi H, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

Dear Stevenetyson Thank you for taking the time to leave feedback of your recent stay. We are pleased to hear you had a good stay the first night. I can't apologize enough for your disappointment in our restaurant food and having to leave because of the problem with noise from the other guest. I have forwarded your comments to the... More 

Louisville, Kentucky
Level Contributor
107 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed June 15, 2016 via mobile

My wife and I were sound asleep. Woke to running water in the closet. Called the front desk, maintenance jumped on it. 30 minutes later I was fast asleep. Turns out a broken pipe above our room. Comped both nights and made us happy. Good customer service. Nice hotel great area of town. Lots to do.

Helpful?
Thank William B
Jodi H, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

Dear William Thank you for taking the time to leave feedback of your recent stay. We are happy to hear that maintenance was able to take care of the broken pipe so quickly and allow you and your wife to get back to sleep right away. We do apologies for the inconvenience and glad we were still able make your... More 

Burke, Virginia
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 14, 2016

We had booked 3 rooms due to a funeral. The second night the hotel had 3 wedding parties staying there. From 12.20 am-3 am members came in from the parking lot loud, drunk and bottles in hand. Continuously yelling, slamming doors etc , even saying they did not care after we asked them to be quiet. Called the front desk... More 

Helpful?
Thank TravellerSept2015
Jodi H, Guest Relations Manager at Crowne Plaza Philadelphia - Bucks County, responded to this review

Dear TravellerSept2015 Thank you for taking the time to leave feedback of your recent stay. I'm very sorry for your lost. I do apologies for the problems you experienced during your stay. We apologies for the guests rude behavior after the weddings. We do hire security for this reason. Our security guards will escort them back to their rooms but... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The new Crowne Plaza Philadelphia - Bucks County is 100% smoke-free! Discover all that Bucks County and Philadelphia has to offer at the convenient, comfortable Crowne Plaza Philadelphia-Bucks County. Our location just off of the Pennsylvania Turnpike, I-95 and Route 1 affords you easy access to everything our area has to offer. The Crowne Plaza Philadelphia-Bucks County is the ideal destination. Imagine having all the space and tools you need for business - free wireless high-speed Internet, a specialized work area in your room, and plenty of electrical outlets. The business center is there for copies, printing and support. And, if you re here for pleasure, you are just minutes away from Sesame Place, Park Casino, Peddlers Village, New Hope and all the adventures that Philadelphia has in store. No matter what brings you to the area Crowne Plaza Philadelphia-Bucks County, your room is your personal retreat. The key word is comfort with luxurious bedding, modern decor and all the amenities you need. Brady s American Pub within the hotel offers casual dining in a fun atmosphere, offering your favorite sporting events on plasma TVs with a traditional American menu and over 70 beers. The Crowne Plaza Philadelphia-Bucks County is a favorite for business and leisure visitors to Bucks County and Philadelphia and we want to become your favorite too. ... more   less 

Additional Information about Crowne Plaza Philadelphia - Bucks County

Address: 4700 Street Rd., Trevose, PA 19053 (Formerly Holiday Inn)
Location: United States > Pennsylvania > Bucks County > Trevose
Price Range: $120 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Philadelphia - Bucks County 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Crowne Plaza Philadelphia - Bucks County Hotel Trevose
Crowne Plaza Trevose
Holiday Inn Trevose
Trevose Holiday Inn
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