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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
All reviewsfront deskindoor poolyogurtnice stayflight memorialwould definitely stay here againroom was cleanconveniently located rightparking lotstayed one nightoff the highwaygreat stopworking orderwould highly recommend this hotelbad weatherup to dateeach morning
Room was clean and bed was comfortable, but it was very dark. Not enough lighting, not even a desk lamp. Breakfast was adequate, but attendant began removing food well before end of posted serving time.
We had a very large room with good beds, a nice shower head, and plenty of outlets with USB. The staff was nice and they had a nice breakfast assortment. The hotel is new with a next generation control. It made a funny beep when...More
I stayed for a business related visit. The manager was fabulous-friendly, and the asst. manager. The support staff is friendly and helpful. Our room was squeeky clean. And although it was a busy week night, our room was quiet. The temperature control was quiet and...More
Stayed at this Holiday Inn Express as a stopover for a 12 hour drive. The location was great, right off the highway among a cluster of other hotels . Check in was easy, the room was nice, pool was clean. Only thing is food options...More
Thank NMThomas
Response from Donald P, General Manager at Holiday Inn Express SomersetResponded January 10, 2018
Dear NMThomas,
We are glad that you found our location, room, and pool Satisfactory. But wish to apologize that there is no restaurant in the hotel, however we are an express property and don't offer that amenity. Nonetheless there are some restaurants just a few...More
I've stayed here for a weekend at a time for three years on family trips and this time was an awful experience. Even though we had a do not disturb sign up the manager still took it upon himself to enter our room while we...More
1 Thank Salina S
Response from Donald P, General Manager at Holiday Inn Express SomersetResponded December 6, 2017
Dear Salina S,
Thank you for choosing us for your recent lodging needs. Please accept our apologies regarding the issues you experienced as it is never our intention to disappoint a guest. Your concerns will be shared with the team to ensure better performance going...More