We visited Skytop for a milestone birthday celebration with 21 people. This was the third visit for this group so we love what Skytop offers - family accommodations, several activities, the ability to eat together. We have been at Skytop three times in January/February - one time the property was covered in snow, one time we experienced a tornado and power outage and this time we had an ice storm. The resort was able to entertain and feed us in all of these scenarios. We always stay in the cottages which each are two sets of two connecting rooms. It really works for families of up to 6. This trip we went tubing in the pouring rain and everyone had a ball. Towards the end of our time on the hill they shut down one of the two tracks because it was getting dangerously slippery. The staff was very kind to be out in the rain to run the lift. It costs $10 per person and you have to fill out a lengthy release of claims form for each participant so allow time to do that. Frustratingly, despite being the only participants for tubing, the staff asked me not to park in the tubing parking lot but instead park at the ski lift parking lot (which is not far but it was pouring). I feel like this is evidence of an overall theme I have about our stay: there is not a service mindset at the resort. Staff is friendly but i one expressed any inclination to be attentive or proactive. This was wildly apparent in the main dining room where each dinner took almost 3 hours. Again, the staff is kind and friendly but no one seems to be hustling or motivated to create a positive experience. Skytop has the right elements - it just needs the right management to motivate staff to enhance the service to align with the grandeur of the property.

I cannot believe I spent so many years not knowing about Skytop. We arrived late and were warmly greeted by Bradley. He patiently provided all the details about the available restaurants & activities. The Bellman pointed out the observation deck on the top floor, which has neat historical significance related to World War 2. Being a city dweller I was blown away by the quiet and all the stars. Their safety protocols in the wake of Covid-19 were very reassuring and the staff adheres to them consistently. Since the resort has so much space we felt it was easy to social distance. We took advantage of the kayak and bike rentals on our first day and loved exploring from these two perspectives. The second day we enjoyed time by the pristine outdoor pool and a hike to Indian Ladder falls. The trails are SO well maintained and are reserved exclusively for guests and residents of Skytop. We spent some time at nearby Bushkill Falls which turned out to be uncomfortably crowded, in retrospect we should have just stayed on property for our whole vacation. Overall it was the perfect mix of relaxation and adventure. I cannot wait to return to see what the resort looks like during the Autumn with the leaves changing, and at Christmas with the decorations. You can tell that the people who work here really care about this place and take great pride in what they do.

My husband and I went to the lodge for a four-night COVID safe mini-break. We were initially put into a room that was very small and dated, but when we complained the staff gave us a tour of other rooms and put us up in a better room at no cost. Every staff member that I interacted with was amazing, and I kind of want to be friends with them in real life. On the down side, the food left something to be desired, perhaps because we are vegetarians we didn’t experience their good options, but apart from the first night the food was consistently terrible and extremely over priced for what it was. We left early just because we were hungry and had been for three days—but management refunded us for the last day of food and the last nights stay. So, again, the staff and customer service makes up for the shortcomings. As a young vegetarian couple looking for excitement, this was not our cup of tea—we were bored. But I could see it being a great fit for families or older folks looking to chill on rocking chairs. Also, the pool is fantastic.