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Kalahari Resort & Conventions

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250 Kalahari Boulevard, Pocono Manor, PA 18349
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Room & Suite (290)
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About

#2 of 2 hotels in Pocono Manor
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Everything under one roof at the authentically African-themed Kalahari Resort and Conventions! Home to Pennsylvania's largest indoor waterpark at 100,000 sq. ft. and massive family entertainment center, Kalahari offers an unprecedented array of fun for the whole family! Kalahari also features 457 guestrooms and suites, the full-service Spa Kalahari and Salon, a fully-equipped fitness center, on-site restaurants and sweet treats, unique retail shops, and a 65,000 square feet of flexible meeting space. Get ready East Coast, Kalahari and Resorts opened summer of 2015!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Mini golf
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Lazy river
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Swimup bar
Poolside bar
Water park
Kids club
Kids' outdoor play equipment
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Microwave
Refrigerator
Flatscreen TV
Safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
2,619Reviews179Q+A100Room tips
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Evelyn M wrote a review Oct 27
1 contribution
I stayed at the Poconos resort in early October. We stayed for 2 nights in the 2 bed and a couch bed room. Our room was clean when we got in, and no issues with the rooms besides room service not coming. There were a lot of small children with us, and we tried to prevent most of the mess, but there was still some. I do not know how often they come, but they did not come within the three days we were there. The lobby is very nice, clean, and crowded. A small percentage of guests were not wearing masks, and or having it under their nose. Some of the hallways did smell like drugs, as the other reviews also state. The waterpark you are obviously not meant to wear a mask, but I do think there should be more regulations on how many people can be in the room at a time. The rides were fun, lines were short, and the environment was nice and clean. The food is a little over priced, and there are limited options on what you can eat. There are 4 main restaurants (breakfast buffet, Italian food, bar, and then all types of food), and then a bakery and ice cream shop in the lobby. The arcade is very large, and nice, but if the virus is a main concern of yours, it might be a little unsanitary. Many kids, and adults, are playing games without them being cleaned in-between uses (which I do not expect them to do), but if its a big worr, then you might not want to visit the arcade. Overall I had a wonderful time here, and I definitely recommend!!
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Date of stay: October 2020
Location
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sandra m wrote a review Oct 23
Ocean View, New Jersey8 contributions9 helpful votes
My husband and I came with our 3YO stayed for 2 nights Thur -Sat was not crowded at all. Had a blast each day. Some activities were not open but we still made it a great trip. The staff was amazing, everyone is super friendly. When it came to COVID masks are required but not in pool. People are going to follow rules and some won’t . Stay safe, wear your mask and Have a blast! We did!
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Date of stay: October 2020Trip type: Traveled with family
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Elizabeth B wrote a review Oct 19
1 contribution1 helpful vote
This was our first trip since covid and I was very nervous about going, but we needed a change of scenery and something fun for our kids to do. I did not read the reviews or I think I likely would have backed out. It was a fairly decent experience, but I was not impressed with the number of people in the waterpark at one time, it was far too crowded on Saturday mid day for anyone to be able to maintain 6 feet in the water or out of the water. Tables and chairs were not separated enough, more needed to be removed or spread out more and maybe 50% is still too much. The only other complaint I have is that their signs literally say you will be removed for repeated mask violations, but they aren’t doing it, nor are they enforcing it in any way. I saw about 30% of people wearing their masks incorrectly (with their mouths covered and noses out) and a handful of people not wearing them at all. Don’t advertise that you will be enforcing mask wearing but then not enforce it. I texted with the staff member who texts you regarding your stay and was told “ We do have security enforcing mask unfortunately besides repeatedly asking that guest wear mask we can not do anything else to enforce mask” I never once saw a security officer our entire stay. It’s false advertising to say mask enforcement and then not actually follow through for the safety of your guests. Either remove that portion from your sign or actually make people wear masks. Besides these issues we just tried to keep to ourselves and avoid all other people not in our group and didn’t have any other problems
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Date of stay: October 2020Trip type: Traveled with family
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Amanda W wrote a review Oct 19
Pottstown, Pennsylvania13 contributions6 helpful votes
I honestly almost cancelled our reservation for this past weekend after reading some of the horrible reviews on here. I'm happy to say we decided to take the chance anyway and I can tell you that my husband and I had a great time. We arrived on Friday at about 4:30 and our check in took less than 5 minutes. The check in desk had 8 different lines to choose from with one party checking in at each. Everyone working at the desk was wearing masks, sneeze guards up everywhere, and I witnessed them thoroughly wipe down the counters and pin pads between customers. The girl that checked us in was very pleasant and thorough explaining the terms of check in and how to use our wrist bands. We had a king room on the 6th floor with a hot tub in the room. Giant TV on the wall over an electric fireplace, very clean, and extra toiletries provided for the fact that they don't provide daily housekeeping (not a big deal for us at all). We had a little balcony that overlooked a beautiful view outside. I guess the only complaint I would have is just the distance from our room to the elevators was a bit of a trek. No noise complaints for other rooms, no one acting like animals, no smell of marijuana, nothing. We visited the arcade on our first night and it was easy to just walk up to any game and play. It wasn't overly crowded at all. Are there kids running around? Yeah, it's an arcade. There's hand sanitizing stations everywhere, everyone except maybe a few kids were wearing masks, and we saw employees sporadically wiping down games. I was able to win a few different claw games and we got a bunch of tickets so games don't seem too rigged. The mini bowling alley was fun, too. Prices for games varied depending on the time of day you go; for example they jacked up the price after 7pm and that's when we decided to leave for dinner. Prices are lowest between 10am-2pm. We were able to walk up to the Italian restaurant after 7 and get seated right away. We were totally surprised at how empty the restaurants were for a resort. Our waitress was extremely attentive and efficient, even though she was also tending bar. Our service was great and the food was delicious. Only complaint? Prices are very expensive. We were expecting such as resorts are normally pricy with things. Be aware that 20% tips are automatically added to the bill - we didn't notice before tacking on an additional 20% to our tab... Lol oh well, she honestly did a great job so we didn't fuss about it. We visited the water park on our second day just to relax in the lazy river and hot tub area. It was a little crowded but nothing compared to how water parks normally are. There is so much to do in the indoor water park! Giant slides and tube rides everywhere, big water play areas, and life guards all over the place. They have lockers available to purchase but they are extremely overpriced: $25 for one! Which is why you find everyone's belongings and towels on every single table and chair around the water park. We couldn't even find an empty chair, so we seriously found a corner on the ground to place our shoes and clothes... We would've ventured more around the park if we'd brought our children, because they would've had a blast with everything to do. We had a quick take out lunch from B-Lux which was really tasty and again, got our food very quickly. For dinner we went to Double Cut Steakhouse and our waiter Ben was so charismatic and funny. Great service again, and the food was delicious. Our steak was cooked perfectly, and we also tried the lobster bisque and chili- both absolutely delicious. Again, menu and drinks are very expensive. Finally, there are gift shops everywhere, a big convenience store, an ice cream shop and coffee shop. Everything is very yummy and everyone we came in contact with was very nice and professional. We tried the breakfast buffet our last morning and they have almost anything you could think of. Pretty good for buffet food and everyone was so nice! TL:DR - we had a wonderful time with no issues at all. Everyone who works there is pleasant and professional. We didn't even see any other guests acting up or causing problems. Just remember this is a family resort so there will be lots of families with kids running around aimlessly, nothing fancy. I just found things to be very expensive. We can't wait to come back with our two little boys because I think we'll have an even better time!
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Date of stay: October 2020Trip type: Traveled as a couple
2 Helpful votes
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JenniferAH11 wrote a review Oct 18
Washington DC, District of Columbia33 contributions21 helpful votes
After having come from Great Wolf Lodge this weekend I felt compelled to write this review especially since most people look to find the difference between the two. We visited Kalahari for the first time at the end of August/early September after a friend high recommended it. We called to ensure they were booking at half capacity and were assured this was the case. When we arrived it was apparent this was far from the truth. The place was packed, and it was midweek! We would guess it was more like 80% or that they sold a lot of day passes. At check in the room wasn't ready so we went to grab lunch. At around 4 we went back to the from desk after receiving no message and were told it was ready and they forgot to send the text. I'm not sure that we will return anytime soon despite the fact that the water park is amazing. Here are some other things to note in case you're looking to compare the experience to GWL: 1) during the pandemic you can't get food in the water park without sitting in a specific location. You'll have to flag down someone to get your order in. This is not the case at GWL. 2) Food and drinks are disgustingly expensive. It's absurd. I thought GWL was pricey but nowhere in comparison to Kalahari. 3) customer service here is non existent. No one told me at Kalahari that you had to ask to get a wristband for cashless purchases. You also have to carry a separate room key. GWL it is all on your wristband so you don't have to worry about separate room keys or credit cards. 4) Kalahari water park is massive. By far superior but there is also that much more chaos and people. You'd never think we were in the midst of a pandemic. They need to get this under control. 5) arcade is also really big. But there was no cleaning being done that I could see at all. This was the case the entire time. At GWL you could see high touch cleaning being done quite frequently. 6) The presence of Marijuana is absurd. We were greeted in the parking lot by people smoking weed and explaining this to our kids was not how we wanted to start our time here. It was prevalent the entire time we were there. This alone makes me never want to return. 7) no mask enforcement. At all. This included staff. If you want a more tame experience and don't mind a smaller water water park with less people and less chaos, go to Great Wolf Lodge, especially if you have much younger children. We likely won't be back to Kalahari until they can the drug use at this place under control.
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Date of stay: September 2020Trip type: Traveled with family
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PRICE RANGE
$248 - $541 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPocono Mountains RegionPocono Manor
NUMBER OF ROOMS
457
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Frequently Asked Questions about Kalahari Resort & Conventions
Which popular attractions are close to Kalahari Resort & Conventions?
Nearby attractions include Camelback Mountain Adventures (3.9 miles), Great Wolf Lodge Waterpark (4.6 miles), and Casino Theatre Entertainment Center (2.5 miles).
What are some of the property amenities at Kalahari Resort & Conventions?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Kalahari Resort & Conventions?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Kalahari Resort & Conventions?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Kalahari Resort & Conventions?
Yes, free parking is available to guests.
What are some restaurants close to Kalahari Resort & Conventions?
Conveniently located restaurants include The Frogtown Chophouse, Jubilee Restaurant, and Hickory Valley Farm Restaurant.
Are there opportunities to exercise at Kalahari Resort & Conventions?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Kalahari Resort & Conventions?
Yes, laundry service and self serve laundry are offered to guests.
Does Kalahari Resort & Conventions offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Kalahari Resort & Conventions have any great views?
Yes, guests often enjoy the mountain view available here.
Is Kalahari Resort & Conventions accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.