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DoubleTree Suites by Hilton Hotel Philadelphia West

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DoubleTree Suites by Hilton Hotel Philadelphia West
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878 Reviews from our TripAdvisor Community

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Showing 864: English reviews
Minocqua, Wisconsin
1 review
1 of 5 stars Reviewed 2 days ago NEW

Nothing works and things get stolen from your room Front desk check out girl was lazy and crabby. parking is poor when there is an event. Housekeeping is lazy. No towels no toilet paper. AC does not work. Food on menu not available.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Penny F
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

this hotel has a nice atrium lobby - suite sized rooms with living area - across from Plymouth meeting mall. wifi and tv are not the greatest. gym has separate treadmill area from weight room. that's all I can say

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank dfriedman925
Birmingham
1 review
3 of 5 stars Reviewed 3 days ago NEW

Was just OK. Disappointing for a DT. Pool was filthy. Rooms were just OK. Had to keep asking for more towels. Only two towels for 3 people. I won't stay here again. Booked a block of rooms for wedding. No complimentary breakfast unless you ate a HH member. Breakfast buffet is expensive

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Cheryl M
Kelly R, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Esteemed Guest, Thank you for taking the time to bring your recent stay to my attention. I apologize for the condition of the pool as this does not meet hotel standard. I have alerted the Engineering team and we have already begun ensuring this is never the case moving forward. I am equally disappointed that you found our breakfast... More 

Central Florida, Florida
Level Contributor
6 reviews
4 of 5 stars Reviewed 4 days ago NEW

We reserved a king suite with living room area. The room was clean and spacious. The bed was comfortable. There was a really nice staff member who brought us a pack and play. She even set it up for us outside our door before bringing it in. The hotel lobby set up was nice. There were reception areas being used,... More 

Helpful?
Thank Jennifer W
Pittsburgh, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Hotel was clean, quiet and convenient. Staff was friendly and helpful. Room was in excellent condition and spotlessly clean. Free brekfast was a disappointment, but can't complain because we didn't pay for it. Would definately stay here again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Stephen M
Boston, Massachusetts
1 review
1 of 5 stars Reviewed 6 days ago NEW

Will not stay again. --Room cleanliness was not to normal Hilton standards. Thermostat was very dirty remote was sticky dirty finger prints on door..... --Wifi speed was unusable (30 min to download a 20 MB file.) staff just said thats the way it is when we are busy. --Staff would not allow take out food delivery to room and gave... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank W5022NIjamesm
Kelly R, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Esteemed Guest, Thank you for taking the time to review your recent stay. I apologize that your room did not meet our stringent cleanliness standards. I am happy to share that we are diligently working on the WiFI issues at the hotel and apologize that it was a difficult process for you. I have also alerted the Engineering Team... More 

Clinton, NJ
Level Contributor
153 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here while attending local wedding. Suites were clean. Wifi incl. with Hilton Honors. Breakfast was buffet only tasty but would have been expensive to buy it. We were able to get free with our group. Everyone working there was really friendly.

Helpful?
Thank EV8
phiily
1 review
4 of 5 stars Reviewed 1 week ago

I selected this hotel based on the location and HHonors Program. Normally during family travel I use the Hampton Inn. My husband who rarely mentions likes or dislikes was quite happy with the hotel and the offerings (he loved that cookie). I will select the DoubleTree again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank drpm1997
South Williamsport, Pennsylvania
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently stayed at this property for one night on business. On a positive note - the rooms were spacious, clean, and well updated. They met my expectations for a DoubleTree property. The fitness center was well equipped for both cardio and strength training. On a negative note - at least 10-15 of the TV channels were out in my... More 

Helpful?
Thank samranck
Kelly R, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Esteemed Guest, Thank you for taking the time to review your stay. I am pleased that you found the rooms clean and spacious, and that you had a chance to make use of our fitness center. We pride ourselves on these amenities and are so happy you enjoyed them. However, I am disappointed that your experience in the restaurant... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is ok. Good, not great. Beds are comfortable and rooms are quiet. Breakfast is pretty good. The main issue is that if you need Wifi, you will not get it. Basically it is non-existent. This is very important to me for business travel, and the times I have stayed, I have had to use my phone as a... More 

Helpful?
Thank Janet V
Kelly R, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Esteemed Guest, Thank you for taking the time to review your stay. I apologize that the WiFi was not acceptable I am happy to share that we are diligently working to upgrade our system. I am pleased that you found the hotel comfortable we are very proud of our newly appointed rooms. I look forward to welcoming you back... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the landscaped Plymouth Meeting Executive Campus, the newly renovated DoubleTree Suites by Hilton Hotel Philadelphia West is a great choice among hotels in Plymouth Meeting, PA, for a comfortable and convenient stay. Enjoy a warm welcome with a delicious, freshly baked DoubleTree cookie and flexible all-suite accommodations. Your suite at this Plymouth Meeting, PA hotel gives you the extra space to both work and relax. Surf the web thanks to complimentary WiFi access or relax on the sofa as you watch a movie on the 42-inch HDTVs. A private bedroom featuring a hypo-allergenic bed, separate living area with ergonomic workstation, and a wet bar area with refrigerator and microwave let you make the suite your home away from home. Unwind after a busy day with a swim in the indoor pool, work out in the fully equipped fitness center. Catch up with friends for delicious meals for breakfast, lunch, or dinner at the Brandywine Grille. With thirteen flexible event spaces and a dedicated events team, this hotel is an ideal Plymouth Meeting venue for corporate conferences, social affairs and gatherings. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel Philadelphia West

Address: 640 Fountain Rd, Plymouth Meeting, PA 19462-1306
Location: United States > Pennsylvania > Plymouth Meeting
Price Range: $96 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Philadelphia West 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Doubletree Plymouth Meeting
Doubletree Philadelphia West
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