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DoubleTree Suites by Hilton Hotel Philadelphia West

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Traveler (30)
Room & Suite (27)
Pool & Beach (3)
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Overview
  • Excellent43%
  • Very good20%
  • Average13%
  • Poor10%
  • Terrible14%
Travelers talk about
“cookies”(19 reviews)
“double tree”(12 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from DoubleTree Suites by Hilton Hotel Philadelphia West
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree Suites by Hilton Hotel Philadelphia West
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (221)
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221 results
Traveler rating
91
46
29
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32
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Time of year
LanguageEnglish
91
46
29
23
32
Show reviews that mention
All reviewscookiesdouble treewalking distancekeep coming backclass reuniondefinitely stay at this hotel againbreakfast buffetplymouth meeting mallplenty of parkingnight's sleepliving roomthe general managerpleasant experiencea great place to staywhole foodsatriumchelsea
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1 - 5 of 221 reviews
Reviewed 6 days ago via mobile

I find it hard to believe this hotel is meeting Hilton standards. My room had outlets that didn’t work. Smashed bug on the bathroom wall. I was here for two nights and my room wasn’t cleaned. Broken coffee maker. The room furniture is worn out....More

Thank AliChicag0
Response from Samantha W, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Philadelphia WestResponded 6 days ago

Thank you very much for taking the time to leave a review, and please accept my apologies for not exceeding your expectations. We understand how frustrating it is to have to deal with housekeeping issues while trying to have a stress-free vacation, and we regret...More

Hotel's Favorite
Reviewed November 8, 2017 via mobile

Super hotel experience! Spacious lobby and atrium is welcoming and comfortable. Stayed in a king suite tucked into a quiet hallway by a stairwell, and appreciated quiet location. Rooms are generously sized, with entrance through the living room area equipped with fold-out couch. Ample breakfast...More

1  Thank Freespirit134
Response from Amanda H, Sales Coordinator at DoubleTree Suites by Hilton Hotel Philadelphia WestResponded November 27, 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the suites and location to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

Reviewed 1 week ago

I am part of the loyalty program and did stay to this location in the past. In a previous stay, I experienced an issue with my room. The manager asked to meet with me when I checked out and sent me an apology email with...More

Review collected in partnership with DoubleTree by Hilton
Thank Daniel L
Reviewed 1 week ago

Front desk staff was helpful, friendly, and professional. The room was clean and inviting. We like the two room with sitting area. Had a refrigerator and microwave. Access power cords for computers and phones. Nice view.

Review collected in partnership with DoubleTree by Hilton
Thank 726marilynb
Reviewed 2 weeks ago

very nice hotel..all suites.good location and ease from the highway..right across from the mall with many optionsfor dinner..but what really stood out for us was the staff..very nice and welcoming..and the cookies although one day they did not clean the room

Review collected in partnership with DoubleTree by Hilton
Thank Mark D
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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$119 - $227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$119 - $227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (30)
Room & Suite (27)
Pool & Beach (3)
Dining (2)
Business Center & Event Rooms (3)
Questions & Answers
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Slam2u2
February 9, 2018|
AnswerShow all 4 answers
Response from Candace T | Reviewed this property |
I believe it was 15-16$ a person for adults. They did have the continental option available if you ask for it, which I got one day for about half the cost. It is not an extensive buffet but it was adequate. They do not make... More
1
Vote
Lisa B
April 12, 2017|
Answer
Response from Marymikeysmom |
Was freezing in October
0
Votes
Room Tips
"Ask for a room in the back corner that doesn’t face the balcony."
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"All rooms are good rooms."
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"The lower floors, closer to the front desk, seem to be quieter as they are patrolled more for loud running..."
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"Indoor atrium. Ear plugs and noise cancelling headphones would be helpful to drown out hallway and atrium..."
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