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DoubleTree Suites by Hilton Hotel Philadelphia West

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860 Reviews from our TripAdvisor Community

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Showing 847: English reviews
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for a weekend in March for a dance competition nearby. Check in was super fast and easy and they welcomed us with a warm chocolate chip cookie for all of us. I requested a pack-n-play for my youngest child and when we came back from dinner, it was already in our room and set up for me. Hotel staff... More 

Helpful?
Thank TravEscape
Harare
2 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

Hotel seems to be stingy. Hardly did i get anything i requested. No bedroom slippers. No drinking water apart from day of arrival. No power adaptor. No concierge services so you've got to struggle with your luggage upstairs. The check in process was however smooth. Got a nice cookie. Regular airport shuttles for free. That was good. Room is ok... More 

Helpful?
Thank Dickson A
Pittsburgh
Level Contributor
235 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed overnight as we were traveling through. We had a GPS so it was easy to find, although we didn't see any signs directing to the hotel. Even at the entrance (across from the mall in a business park), there was no sign other than a sign for the restaurant inside. Check in lady was very friendly. Quick check... More 

Helpful?
Thank Pens4821
Plymouth Meeting, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

toilet did not flush overflowed for my stay;noisy air conditioned; poor front desk help.not qualified for a hilton property.called everyday to have the toilet fixed but were not successful in doing so.front desk could not locate a package that was sent to me for my business.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ed F
Chagrin Falls, OH
1 review
4 of 5 stars Reviewed 4 days ago NEW

Very attractive, comfortable hotel. Some minor issues were addressed and resolved to our satisfaction. The breakfast was expensive for the food that is similar to hotels that include it. However, we would recommend this hotel for business or pleasure.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Roland H
Portland, Maine
1 review
5 of 5 stars Reviewed 5 days ago NEW

The rooms are nice, the hotel lobby is spacious and comfortable but what makes this Doubletree in Plymouth Meeting the best are the people who work there! They have always treated me and my family with respect, courtesy, kindness and helpfulness. I have been going to this hotel for over 40 years and the experience has been consistently great!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mary Pat C
Port Jefferson, New York.
1 review
3 of 5 stars Reviewed 6 days ago NEW

Check in was Great! The front Desk Clerk, Sonya, was welcoming and pleasant. The cleaning staff can use some training. We stayed for 2 nights. We used our glasses that were in the room to have wine the first night. We drank the coffee that was in the room the first morning. The cleaning staff did not change the glasses... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank vincentpF7565SA
Kelly R, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Esteemed Guest, Thank you for taking the time to review your recent stay. I apologize that our Housekeeping Team did not meet our high standards. It is disappointing to hear, but important that we know so we may administer additional training. We pride ourselves on exceptional service and cleanliness and anticipate an immediate improvement. I will share your kind... More 

Pennsylvania
Level Contributor
72 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel. They were full, but it never felt crowded. Staff very helpful. Location is good and hotel is very quiet. Breakfast was good. However, it is over-priced for breakfast for a buffet. Convenient, and we had two coupons. Next time, will go elsewhere.

Helpful?
Thank Kirk S
Gulfstream, Florida
1 review
5 of 5 stars Reviewed 1 week ago

One of the few places whete I have stayed in this vast world where everything was "perfect", a word I wish I could use more often. Warmth, general appeal, cleanliness, food quality and service-- all terrific!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank LeadershipAdvisor
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed here for one night. The hotel has been nicely renovated and was pretty clean, but our first room had a toilet tank overflow issue. We left for dinner with the expectation of it being fixed in the 3 hours we were out. However, there was some confusion about it being fixed..it had been, but not been cleaned since/... More 

Helpful?
Thank Vineeta P
Kelly R, Manager at DoubleTree Suites by Hilton Hotel Philadelphia West, responded to this review

Dear Esteemed Guest, Thank for taking the time to share comments about your recent visit. I apologize that you encountered plumbing and air conditioning issues with your guestroom. I have shared your comments with the Engineering Team. I am pleased that you found the Front Desk team friendly as we pride ourselves on outstanding service. I look forward to welcoming... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the landscaped Plymouth Meeting Executive Campus, the newly renovated DoubleTree Suites by Hilton Hotel Philadelphia West is a great choice among hotels in Plymouth Meeting, PA, for a comfortable and convenient stay. Enjoy a warm welcome with a delicious, freshly baked DoubleTree cookie and flexible all-suite accommodations. Your suite at this Plymouth Meeting, PA hotel gives you the extra space to both work and relax. Surf the web thanks to complimentary WiFi access or relax on the sofa as you watch a movie on the 42-inch HDTVs. A private bedroom featuring a hypo-allergenic bed, separate living area with ergonomic workstation, and a wet bar area with refrigerator and microwave let you make the suite your home away from home. Unwind after a busy day with a swim in the indoor pool, work out in the fully equipped fitness center. Catch up with friends for delicious meals for breakfast, lunch, or dinner at the Brandywine Grille. With thirteen flexible event spaces and a dedicated events team, this hotel is an ideal Plymouth Meeting venue for corporate conferences, social affairs and gatherings. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel Philadelphia West

Address: 640 Fountain Rd, Plymouth Meeting, PA 19462-1306
Location: United States > Pennsylvania > Plymouth Meeting
Price Range: $82 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Philadelphia West 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Doubletree Plymouth Meeting
Doubletree Philadelphia West
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