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Omni William Penn Hotel

Priceline$146*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$175*
$146*
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$149*
$149*
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Omni William Penn Hotel
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3,854 Reviews from our TripAdvisor Community

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Showing 3,800: English reviews
Pittsburgh, Pennsylvania
Reviewed June 18, 2015

The staff were unfriendly and acted very snobbish towards us. This was our first time at an Omni hotel as we mostly stay at Starwood or Marriott hotels. It did not leave us with a good impression. We would prefer going back to the above hotel groups.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
4Thank sunsetgal81
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hello and thank you for your comments. We are so disappointed that your first impression of our hospitality was not the positive reaction we want our guests to have. We will address your comments with our staff to ensure they are demonstrating their genuine care and desire for our guests to have a great experience. We hope you will give...

Peachtree City, Georgia
Reviewed June 17, 2015

Omni's are always reliable in their quality and this one is no exception from the beautiful lobby to the guest rooms. We used room service and it was well done. The rooms themselves are roomy and comfortable. Very convenient to things in downtown Pittsburgh. I suggest you valet your car for convenience. Historic hotel. We enjoy staying in historic hotels,...

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Helpful?
Thank TwoTravelers245
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Thank you for your patronage of Omni Hotels & Resorts! We are so proud to be one of Omni's historic properties along with the Parker House in Boston and the Shoreham in Washington, DC! We are delighted you enjoyed your stay and hope to see you again when you return to Pittsburgh. Thank you for your very kind comments!

Pittsburgh, United States
Reviewed June 17, 2015

Hotel accomodations and room and amenities were wonderful. We stayed for a business convention and it's unfortunate that the food and food service provided was less than average. Rude banquet hall manager and the food was lacking. We actually ended up paying for meals our last few days there (outside of the hotel) even though they were provided with our...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
2Thank Kristin D
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Kristin, thank you for comments regarding our meeting and conference facilities. We are, however, very disappointed that you did not enjoy the meals prepared for the conferences. We can understand how this would influence your overall impression. We hope there will be an opportunity for us to have you as our guest when you return to Pittsburgh as we would...

East Berlin, United States
Reviewed June 16, 2015

I stayed here for a conference. I would not have picked this hotel for personal use but it worked for the conference. The views were not that great. I looked out my window and saw a big steel building. It would be nice if it had a pool. It was very crowded and the food served at the conference was...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Kathy K
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hi, Kathy. We appreciate your feedback following your recent stay with us. We are glad that you were comfortable in the meeting rooms and regret that a guest room with a more scenic view was not available. We hope you will consider staying with us again when you visit Pittsburgh.

Pittsburgh, United States
Reviewed June 16, 2015

At every turn, we were greeted with friendly, caring folks ready and willing to take care of any and all needs we had. Hotel is gorgeous. Centrally located in downtown Pittsburgh. Truly world-class service.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
1Thank Maureen H
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hello, Maureen. Thanks for your feedback. We're delighted you had a great time. We could not be more proud of our associates and their commitment to excellence in service and hospitality. We love to pamper our guests and make them feel as special as they are. Hope to see you again soon.

Orlando, Florida
Reviewed June 15, 2015

As we entered the Omni William Penn, I couldn't help but look up and stare at the exquisite design of the ceiling. It took us a few minutes to walk to the front desk of the hotel, mainly because I loved looking at the exceptional design. Once we checked in, we looked out the window and enjoyed a nice city...

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Helpful?
1Thank Gwendolynes
WmPenn, Manager at Omni William Penn Hotel, responded to this review

We love that you were surprised with the beauty of our lobby as you entered! The gilded ceiling and stunning chandeliers provide an atmosphere and ambiance of elegance and a bygone era. We celebrate our history and anxiously await our 100th Birthday in March, 2016. We really enjoyed your comments and hope you'll be back again soon.

Royersford, United States
Reviewed June 15, 2015

I had the pleasure of staying here for a business conference and was quite pleased. The accommodations were clean, spacious and well kept. The staff was extremely courteous and helpful. Check in and out was fast and seamless. I would certainly return.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Beverly S
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hello, Beverly. We are delighted you enjoyed your stay with us. We are so proud of our meeting and conference facilities. We also appreciate your kind words about regarding our staff and their service and hospitality. Glad to know you will return when you visit Pittsburgh again, and we sure hope it will be soon! Thanks again, Beverly.

Pittsburgh, United States
Reviewed June 15, 2015

Terrific hotel, great staff. Very kid friendly including a gift basket with toys, games, crayons etc. when you check in, and milk and cookies at night. We downloaded PBS for kids on the TV, used the restaurant, in-room dining, and valet service - everything went smoothly.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Lee S
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Lee, we appreciate you taking a few minutes to write about your recent stay. We love kids, and are so glad they had a great time. Hope you and the family will return soon as there's lots of fun things to do in Pittsburgh in the summer!

Barrington, NJ
Reviewed June 15, 2015

I took my children to see a baseball game at PNC Park. Great location parked my car for the weekend and was able to walk everywhere we went. Very clean hotel & nice staff. The only problem was the building next door was having an event on the rooftop with loud music which didn't seem to stop until around midnight....

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank James C
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Thanks, James, for your comments. Hope you and the kids enjoyed PNC Park and saw the Pirates win! So glad you chose the Omni William Penn for your accommodations while in Pittsburgh, and hope you'll make it a tradition to stay with us whenever you visit our city!

Kulpmont, United States
Reviewed June 15, 2015

Amazing historical experience within the Omni-William Penn Hotel; with great ammenities offered, and consistent, accomodating staff at all time. Food was delicious, with great shopping inside the walls of the hotel. Great rooms, clean and providing touches of the Pittsburgh experience.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Melissa B
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hello, Melissa. Wow! What a great review! You can be sure we will share your comments with our culinary and housekeeping team! We have such a talented and caring staff. We know they will be be so proud to see their hard work recognized and praised. Melissa, hope you'll be back again when you return to Pittsburgh.

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more   less 

Additional Information about Omni William Penn Hotel

Address: 530 William Penn Place, Pittsburgh, PA 15219-1820
Location: United States > Pennsylvania > Pittsburgh
Price Range: $145 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni William Penn Hotel 4*
Number of rooms: 597
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Omni Hotels & Resorts, Hotwire, Priceline, Orbitz, Travelocity, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your Omni William Penn Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Pittsburgh
Omni Pittsburgh
Pittsburgh Omni
Hotel Style:
#1 Family Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
#2 Business Hotel in Pittsburgh
#3 Luxury Hotel in Pittsburgh
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Questions & Answers

Here's what travelers have asked, with answers from Omni William Penn Hotel staff and other travelers.
58 questions
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See all questions (58)

Questions? Get answers from Omni William Penn Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request not to be near the truck delivery area. If more than 2 adults, opt for the queen size beds.”
carrieh2013, 1 week ago | Read review
“The suites are spectacular”
pjmalvaso, 1 week ago | Read review
“outside facing, probably corner rooms, higher floors”
mauz48, 4 weeks ago | Read review
“Ask for a room with a city view and be aware there is not free wifi.”
cindykD2974IM, 4 weeks ago | Read review
“Request a renovated room on a higher floor with city views (mine was a corner king on the 11th floor)”
Neetz13, Apr 7, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$146* /night
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Expedia.com$149
TripAdvisor$149
Elvoline$175
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*Disclaimer
Prices are for 1 room, 2 adults
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