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530 William Penn Pl, Pittsburgh, PA 15219-1820
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Traveler (904)
Room & Suite (487)
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About

#13 of 82 hotels in Pittsburgh
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.3
Located in the heart of downtown Pittsburgh, PA, Omni William Penn Hotel is a sophisticated, historic retreat that is the home of the Pittsburgh Steelers. The hotel is near Union Station train station (0.4 miles), PNC Park (1 mile), Heinz Field (1.4 miles), and University of Pittsburgh (2.9 miles). Since opening its doors in 1916, our Pennsylvania hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state and leaders of business. At Omni William Penn Hotel, you will experience outstanding service, comfortable and spacious accommodations, event venues and award-winning cuisine. Hotel Details: Features include an elegant restaurant, vibrant tea room, and luxurious two-tier Grand Ballroom. There are also two bars, a coffee shop, and deli plus expansive conference facilities. Plush rooms and suites include perks like city views, kitchenettes, and flat-screen TVs.
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Property amenities
Paid private parking nearby
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Aerobics offsite
Bicycle tours
Kids stay free
Kids club
Paid wifi
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Kids' meals
Wine / champagne
Vending machine
Bowling offsite
Canoeing offsite
Raquetball offsite
Tennis court offsite
Walking tours
Water park offsite
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Gift shop
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Interconnected rooms available
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Romantic
Languages Spoken
English, Russian, Spanish, Czech and 2 more
Hotel links
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5281Reviews75Q+A100Room tips
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MSpaulding wrote a review Mar 5
Columbus, Ohio23 contributions35 helpful votes
Lovely historic hotel in a great location downtown. The hotel itself is just amazing inside. The room itself was good but not great, but that’s usual for older buildings. The service was probably the best we have ever had from the front desk to the porters to the wait staff at the restaurant. There are historic pictures of the hotel sprinkled through the first floor that are interesting to see. The speak easy is small and intimate with great cocktails.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Heymann, Other at Omni William Penn Hotel
Responded 1 week ago
This is so nice to hear!! Thank you for staying with us and we look forward to you returning!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TheTravelGirl525 wrote a review Aug 2021
WV169 contributions75 helpful votes
Hotel's Favorite
This was certainly not my first stay at this hotel; however, this visit was every bit as enjoyable as the last. If nothing else, the hotel is consistent in their service and hospitality. We were in town for a wedding that was held at the hotel and the event and our stay were both seamless. We had a corner room, with exceptional views. Being on a corner, we were lucky enough to have views of one of my favorite cities in two directions. The location of this hotel is so perfect. I find Pittsburgh a very walkable city and this remains true when staying here. We were able to reach Station Square, the North Shore and the Strip District easily on foot. Bear in mind, the front desk told us they did not recommend walking to the Strip; however, we tried it anyhow and were so pleased that we did. It is a little more than a mile, but very enjoyable (maybe not so much on a super hot or rainy day). You can also reach the cultural district on Penn Ave so easily! This area is fantastic for outdoor seating and people watching. For the most part, the staff of the hotel are so accommodating. The front desk staff and all the event/restaurant/bar staff were so pleasant and friendly. I was a little surprised by the housekeeping staff, but did not have extensive interactions to really judge. The beds are SO comfy and the bathroom very clean with very nice toiletries. I also appreciated having a fridge in the room. The water pressure is very impressive in the shower; I prefer a heavy pressure and this was just ideal. And, please note, this hotel has amazing hair dryers....they are not your typical two-setting (high/low) dryers. Each room has an ion hair dryer with heat setting AND level of air. I really appreciated this so much. On two occasions our room key did stop working for no apparent reason, but the front desk quickly fixed this each time. However, it was a nuisance to have to run to the lobby late at night and again in the morning just to get back into our room. We chose to park in the garage directly across the street from the hotel instead of using valet - this is just a personal preference as the garage is much cheaper and we knew that we would not need our car out during our stay. However, the valet and bell men are EXTREMELY helpful and welcoming. The hotel also has plenty of elevators - we were never waiting more than seconds to catch one. Overall, this is just a gem in the middle of downtown. The hotel is simply gorgeous....and it doesn't hurt that we always see a Steeler or two walking around!
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Date of stay: August 2021
Value
Service
Sleep Quality
Room Tip: Higher level rooms provide great views and I always love a corner room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Kristin DeLuca, General Manager at Omni William Penn Hotel
Responded Oct 6, 2021
We are so happy to see you enjoyed your stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Skh7000 wrote a review Feb 2023
Arlington, Virginia17 contributions7 helpful votes
Beautiful! This hotel was so lovely, nice, clean, friendly. The hotel is so big and so many things to see and read about the history. The architecture is so beautiful. There are places to get food within the hotel and within walking distance. They offer valet parking but it is just as easy to park in the garage across the street.
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Date of stay: January 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: The parking garage is very reasonable, price and convenience.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Heymann, Other at Omni William Penn Hotel
Responded 3 weeks ago
We are so happy to hear about your experience. Thank you for sharing! Hope to see you back again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John wrote a review Feb 2023
Pittsburgh, Pennsylvania4 contributions
Thanks again baby love ya gotta thanks for letting me know I’m on my way to my moms now to grab some more money for tomorrow I’ll call back in about an hour and a couple minutes I’m going on my way to work now lol thanks for your time and we’ll be together next weekend if that’s ok with you and your next time we’ll talk about your family and your help for your next time I get your mail
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Heymann, Other at Omni William Penn Hotel
Responded 3 weeks ago
Thank you for the great rating. Hope you see you again next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
marguerite14 wrote a review Jan 2023
New York28 contributions52 helpful votes
We stayed at the Omni William Penn for a wedding in January. It was a lovely experience from start to finish. The hotel is gorgeous. It’s really a trip to the past with gorgeous chandeliers and murals in the lobby The room was very nice in the ballroom where the wedding was held was absolutely unbelievable. Everyone at the hotel was lovely to us. I definitely would go to this hotel again.
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Heymann, Other at Omni William Penn Hotel
Responded Feb 8, 2023
Great review! Excellent rating! We are thrilled you enjoyed it!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bassreisende wrote a review Jan 2023
Cologne7 contributions19 helpful votes
We stayed at the Omni William Penn in the heart of downtown Pittsburgh for a few days while visiting friends and family. The hotel is over 100 years old, and the lobby is incredible—gorgeously appointed, swinging big band music from a bygone era, friendly desk staff and courteous curbside concierge and luggage service. The elegance of decades past is evident when one enters the lobby of the hotel. It’s a shame that there’s no more live music at the hotel (they used to have 3 solo piano players every day, and larger music groups on the weekends). However, our room left a lot to be desired. There was one comfortable chair and one desk chair for the double room (It would be nice in a double room to have two comfortable chairs). Nothing in the mini-bar and no room service. There was one duvet on the bed, but it was covered with only a sheet below and above—not a real duvet cover. This meant that the sheets slipped off in the middle of the night, leaving us with the well-used (i.e. probably not very clean) bare duvet as our bedspread and only source of warmth. Even though the room is rather expensive, there is mold around the bathroom tub (really,@OmniManagement? Mold?!?), the windows won't close tightly, and the room cleanings were sporadic. To keep the cold winter air out, we had to turn up the forced-air heat, which caused dry hot air to be blown around to combat the rather forceful cold air leaking in through the two windows. Every spot in the room was either too cold or too hot...never a comfortable temperature. The carpet in the room and tiles in the bathroom definitely need replacement. The hot water was plentiful (at least this was okay). We had to track down the cleaning person to try and get the room cleaned. One day, there was no cleaning service at all, with no explanation. The hotel seems to be very understaffed. When we finally found/ran into cleaning personnel, they were always friendly and accommodating. We enjoyed our stay at the William Penn only because we enjoyed being downtown, and conveniently being able to meet our family and friends. However, the Omni needs to step up their game and do a major renovation on this historically-important gem. The front desk staff and luggage services were great—competent and friendly. The bellhop was a particularly nice man. This 2-star review comes from a stunningly beautiful lobby combined with the freezing guest room, leaky windows, and a moldy bathroom.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Matthew Heymann, Other at Omni William Penn Hotel
Responded Feb 8, 2023
Very sorry to hear about your experience. This is not typical of our hotel as you can tell from our reviews. I will share this feedback back our department leaders to ensure corrections can be made. Please reach out to me 412-553-5112 so we can ensure you next stay with us is flawless.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Travel Chic wrote a review Jan 2023
Pittsburgh, Pennsylvania8 contributions6 helpful votes
I wrote a previous review that was more of a complaint/disappointment with my room and not helpful so here is some information; Purpose of trip: Weekend getaway for great access to Cirque, the Strip and Steeler game. In addition, wanted a hotel with character and it definitely delivered Bellman/Valet: Excellent, if you don’t use the bellman you will have to carry your luggage up about seven steps from street to lobby. Housekeeping: I guess they are still following Covid protocols because the only thing done was removal of towels and trash. I stay in a hotel every week for work and am not seeing this limited housekeeping. Coffee: Horrible in room i.e., powder creamer and off brand sweetener plus only decaf However there is a nice coffee shop in the lobby which was good. Also a Dunkin and a bagel shop next door. View: Try for a high floor. I requested this when I made my reservation in November and again at checkin but was rudely told no. I asked throughout the weekend if anything opened up and no. So not sure how every floor in the hotel was sold out prior to November and everyone checked in prior to 3:00 pm on Friday. Room: We booked a premium king suite. Nice, city size expected. Noise: Even with a room almost on the street, the room was Very quite. Tap Room: Fun sports bar. Had drinks and takeaway food both nights. Speakeasy: Super cool and different, try to go for a good/fancy drink. It is located under the lobby. Overall: I won’t be back or recommend just based on my checkin/room experience Outside hotel dinner: Eddie V’s is 1/2 block from hotel and a great experience.
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Date of stay: January 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Heymann, Other at Omni William Penn Hotel
Responded Jan 14, 2023
Thank you for your feedback. I am very sorry about certain aspects of your experience were not up to our high standards. We certainly let you down. I would like to hear more about this check in experience as i can correct the agents behavior moving forward. My direct line is 412-553-5112.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carlos F wrote a review Dec 2022
1 helpful vote
Very overrated and expensive for what you get. I paid over $600.00 a nite for my stay. The room was Super small and amenities were minimal. I tried to get upgraded and issues fixed to no avail . I reached out for a manager and calls and messages several times. I stayed in October and to this date still have not heard back from them. As we were staying with NFL. And have stayed here numerous times over the past 15 years. I am very disappointed in the service and experience of the Omni Hotel . As I stay in hotels on a regular basis. This is my worst experience in the past 20 years. I definately will not stay here again as OMNI has failed to provide a substandard experience or lack there of. If OMNI EMPLOYEE reads this please forward this to someone who can contact me... Thank you God bless
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Walk around the hotel and your room before paying...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Matthew Heymann, Other at Omni William Penn Hotel
Responded Dec 24, 2022
Wow very disappointing to say the least. This is not something that we are accustomed to hearing or reading. You are more than welcome to reach out to me 412-996-6234. I would love to see what we can do for you to change your mind.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew F wrote a review Dec 2022
Montana328 contributions164 helpful votes
My experience was just so-so. Yes, if you're going to downtown Pittsburgh, great location, plenty of nearby parking. But my disappointment was with the lack of restaurant/bar choices, there really is no bar to get a glass of wine and I only saw one restaurant. Someone please correct if I missed something, but I gave it a really good look over. Room was so darn hot even though I had the AC on 60, thankfully, I thought to open the window so I kept the window open all night. Tub faucet took all of my strength to turn on and off, no way my girlfriend could begin to turn it on or off. Rooms are just ok. I really hate to post a not so positive review, but sometimes price just does not line up with quality of the room and services offered. Sure, look at their Christmas lobby picture, you think you just have to see it, but that is where the positive ended.
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Date of stay: December 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Matthew Heymann, Other at Omni William Penn Hotel
Responded Dec 7, 2022
I am very sorry to hear about your experience. This is very disappointing to hear. Did you have our Maintenace team check out your room during your stay? We might have been to fix that issue or moved you to a better room. Please reach out to me if you would like to discuss your stay further. 412-553-5512
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
j_edpie wrote a review Nov 2022
Van Voorhis, Pennsylvania150 contributions14 helpful votes
+1
Loved the 1 night stay here for Pittsburgh’s Light Night. Everyone was so welcoming and polite. Check in was quick and easy. Our room was beautiful, well equipped, and the beds were very comfortable. We stayed on 11th floor and the room was very quiet. I had upgraded to a premier room and was so glad I did, the extra bathroom came in handy. We didn’t use the in-room coffee maker, but, it appeared to be well equipped. I liked having the small refrigerator and the in-room safe, also. The closet was large and had plentiful hangers for anyone staying a few days and even had a couple padded hangers. There were two luggage racks in the closet also. The main bathroom was beautiful and the rain head shower worked really well and I had plenty of hot water. We ate at The Terrace Room this morning and it was very busy, so they actually started serving in the area outside the dining room which was nice. I loved my eggs Benedict and potatoes, the coffee was very good, and so was my Mimosa and our waiter was very good. My friend had the standard breakfast and said it was very good. We valet parked and could have used in/out privileges, but, never left except to walk through town for the festivities. (The car was nice and warm when they brought it to us. We thought everything was wonderful except the internet was very patchy, but, it made me have to get off my devices for a change. (It is a huge hotel and when that many people are trying to use the internet you can’t expect it to work as well as your home internet.). It would also have been nice if there had been an outlet on the wall to the left of the big flatscreen TV because I had taken my Amazon Fire Stick so we could watch movies on it. I guess with the patchy internet, though that might not have worked too well. Thank you William Penn Hotel for a great experience.
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Date of stay: November 2022Trip type: Traveled with friends
Room Tip: Upgrading to a premier room was worth the price. Valet parking was great. Join Omni’s Select...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matthew Heymann, Other at Omni William Penn Hotel
Responded Nov 28, 2022
So happy to hear about your experience! Thank you for the great comments and rating!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$227 - $332 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni hotel pittsburgh, omni pittsburgh, pittsburgh omni
LOCATION
United StatesPennsylvaniaPittsburgh
NUMBER OF ROOMS
597
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OMNI WILLIAM PENN HOTEL $195 ($̶4̶5̶6̶) - Updated 2023 Prices & Reviews - Pittsburgh, PA

Frequently Asked Questions about Omni William Penn Hotel
Which popular attractions are close to Omni William Penn Hotel?
Nearby attractions include Liberty Magic (0.2 miles), Heinz Hall (0.3 miles), and Benedum Center (0.3 miles).
What are some of the property amenities at Omni William Penn Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Omni William Penn Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Omni William Penn Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Omni William Penn Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Omni William Penn Hotel?
Conveniently located restaurants include Eddie V's Prime Seafood, The Capital Grille, and Proper Brick Oven and Tap Room.
Are there opportunities to exercise at Omni William Penn Hotel?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Is Omni William Penn Hotel located near the city center?
Yes, it is 0.1 miles away from the center of Pittsburgh.
Are any cleaning services offered at Omni William Penn Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni William Penn Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni William Penn Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.