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530 William Penn Place, Pittsburgh, PA 15219-1820
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (483)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Omni William Penn Hotel
Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 80 hotels in Pittsburgh
Location
Cleanliness
Service
Value
Travelers' Choice
This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining.
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Property amenities
Paid private parking nearby
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Parking
Paid wifi
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Wine / champagne
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Housekeeping
Room service
Safe
VIP room facilities
Bottled water
Iron
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Centrally Located
Languages Spoken
English, Russian, Spanish
Hotel links
Special Offer:Save up to 15%
5239Reviews73Q+A100Room tips
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LEB123 wrote a review Oct 16
New Haven, CT62 contributions23 helpful votes
The early 20th century elegance is still there, and we were very happy with our room. it was small, but who needs the cavernous spaces that you find in modern chain hotel? One little feature we really liked was a night light in the bottom of the bedside table that came on automatically if you got out of bed during the night. very clever! The front desk staff were incredible, allowing us flexibility for check-in and check-out, giving us advice on restaurants, and accommodating other perhaps unusual requests. Just a few annoyances: 1. it took me an hour to get onto their internet. In very oblique language, the y require you to join some foolish club; I've never seen that at any hotel. I got messed up, front desk sent me to their clearly outsourced tech support, and it took forever. 2. sort of annoyed that Grant St. entrance was closed, but OK. 3. WE WISH THEY'D HAD A MASK REQUIREMENT FOR GUESTS IN THE LOBBY. The poor staff were all wearing masks, but not a single guest was. This was very disconcerting. Overall, though, we enjoyed staying here.
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Date of stay: October 2021
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TheTravelGirl525 wrote a review Aug 2021
WV161 contributions72 helpful votes
Hotel's Favorite
This was certainly not my first stay at this hotel; however, this visit was every bit as enjoyable as the last. If nothing else, the hotel is consistent in their service and hospitality. We were in town for a wedding that was held at the hotel and the event and our stay were both seamless. We had a corner room, with exceptional views. Being on a corner, we were lucky enough to have views of one of my favorite cities in two directions. The location of this hotel is so perfect. I find Pittsburgh a very walkable city and this remains true when staying here. We were able to reach Station Square, the North Shore and the Strip District easily on foot. Bear in mind, the front desk told us they did not recommend walking to the Strip; however, we tried it anyhow and were so pleased that we did. It is a little more than a mile, but very enjoyable (maybe not so much on a super hot or rainy day). You can also reach the cultural district on Penn Ave so easily! This area is fantastic for outdoor seating and people watching. For the most part, the staff of the hotel are so accommodating. The front desk staff and all the event/restaurant/bar staff were so pleasant and friendly. I was a little surprised by the housekeeping staff, but did not have extensive interactions to really judge. The beds are SO comfy and the bathroom very clean with very nice toiletries. I also appreciated having a fridge in the room. The water pressure is very impressive in the shower; I prefer a heavy pressure and this was just ideal. And, please note, this hotel has amazing hair dryers....they are not your typical two-setting (high/low) dryers. Each room has an ion hair dryer with heat setting AND level of air. I really appreciated this so much. On two occasions our room key did stop working for no apparent reason, but the front desk quickly fixed this each time. However, it was a nuisance to have to run to the lobby late at night and again in the morning just to get back into our room. We chose to park in the garage directly across the street from the hotel instead of using valet - this is just a personal preference as the garage is much cheaper and we knew that we would not need our car out during our stay. However, the valet and bell men are EXTREMELY helpful and welcoming. The hotel also has plenty of elevators - we were never waiting more than seconds to catch one. Overall, this is just a gem in the middle of downtown. The hotel is simply gorgeous....and it doesn't hurt that we always see a Steeler or two walking around!
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Date of stay: August 2021
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Room Tip: Higher level rooms provide great views and I always love a corner room.
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Response from Kristin DeLuca, General Manager at Omni William Penn Hotel
Responded 1 week ago
We are so happy to see you enjoyed your stay!
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Carrie M wrote a review Oct 15
Omaha131 contributions54 helpful votes
For a good location to the museums and riverfront, I would suggest this hotel. Very old and stately, you feel like you have stepped back in time. Rooms are nice and staff was helpful in securing restaurants near by. Easy walk to many sight seeing spots.
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Date of stay: September 2021
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Imhandlinit wrote a review Oct 9
Smyrna, Georgia34 contributions23 helpful votes
I recently stayed at the Omni William Penn for 4 nights (Thurs-Mon) while on a leisure trip to the Pittsburgh area. The location is fantastic allowing easy walks to everything from restaurants to museums and sports arenas. Upon arrival Thursday, we found the hotel busy with guests and quickly discovered that 2-3 weddings were taking place over the course of our stay. As a result, the staff seemed highly focused on those events and it left us feeling a bit under served. The main hotel restaurant was closed for "private events" most evenings we were there meaning we could not dine in (we weren't interested in the Taproom option). And, one morning we waited for 10 minutes for breakfast service when told they were still operating, but no one was there and dinging seemed completely shut down. The Starbucks in the lobby appears to be permanently closed. For a hotel of this size to lack dining options for guests beyond a pub with a limited menu is pretty surprising. While I appreciate that many hotels are dependent on weddings and other events for revenue during these difficult times, it's very frustrating to other guests not to have access to dining, etc. Our room was a nice corner room on a quiet floor and we were pleased with the exception of two things. The bathroom was absolutely TINY - I could practically use the sink while sitting on the toilet. Also, we had to request alternate pillows twice as our original request was never fulfilled. Why hotels don't provide pillows of various thickness in each room is beyond me. Finally, on our last morning when we finally had an option to sleep in, we were awaken by the hotel's verbal alarm system letting us know an issue had been identified and was being investigated. It instructed us to remain in our room until further announcement. About 10 minutes later, it finally told us everything was ok. When we complained at checkout about the disruption, no one even knew about it. It's a nice hotel with interesting history, but services for guests not involved in events seem highly limited these days. The many renovations over the years make the guest floors feel dated (sealed off doors, etc.) and the grandness of the place just doesn't match the experience anymore. I would opt for the Kimpton property next door if ever back in Pittsburgh again.
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Date of stay: October 2021
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Room Tip: Corner room facing Grant offer views but are subject to lots of street noise - for more quiet,...
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Samantha wrote a review Oct 4
1 contribution
+1
This is the worst hotel I have ever stayed at; it is extremely misleading to market this hotel as “luxury”, as it is on par with a motel with a pretty lobby. I took pictures of everything mentioned in this review, yet they removed the “add photos” option from their Google Review page… I wonder why… Upon arriving, there was a large moth in our room (keep in mind, we were on the 11th floor), which we killed. As we tried to sleep that night, another moth appeared and started flying over us in our beds. The second day, we noticed our room was incredibly hot and that the A/C was broken, I went downstairs to the front desk to asked if it could please be fixed. The front desk said they would send someone up to fix it, but no one ever came. The next day I asked if it could be fixed for the second time, and when the workers came to fix it, they asked how we were able to sleep in such heat (it was 84 degrees out). We had to ask for extra towels and toilet paper later in our stay, and the front desk said they would have someone bring them. Eventually I had to come back down two hours later and ask again because again, they did not bring them. It was hard to sleep because the pillows are incredibly hard and flat. Because weddings are held here, understand that guests will run and yell through the halls no matter the time of night, so plan on waking up a few times. The room was filled with multiple issues such as dust ALL OVER (on top of the bed frames, handles, items in the bathroom, etc.), the mirror on the wall in the bathroom was falling off, handles for the sink were loose, the knob in the shower was put on upside down (?). They seemingly replaced their old door handles that used to deadbolt with new ones, but never bothered to remove the metal instructions on the door. Even a broken outlet with exposed wires and metal (thank goodness I did not bring children here). At the end of our stay, ANOTHER moth appeared too (again, on the 11th floor???). While the lobby is pretty, I would be embarrassed to put my family up in the rooms of this hotel after a wedding. Luckily, I was put here to stay by my work due to a conference being held in Pittsburgh, so i thankfully did not have to pay for a stay at this horrible place, because I would be demanding my money back!
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Date of stay: September 2021Trip type: Traveled on business
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PRICE RANGE
$165 - $393 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni hotel pittsburgh, omni pittsburgh, pittsburgh omni
LOCATION
United StatesPennsylvaniaPittsburgh
NUMBER OF ROOMS
597
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Frequently Asked Questions about Omni William Penn Hotel
Which popular attractions are close to Omni William Penn Hotel?
Nearby attractions include Liberty Magic (0.2 miles), Heinz Hall (0.3 miles), and Benedum Center (0.3 miles).
What are some of the property amenities at Omni William Penn Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at Omni William Penn Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Omni William Penn Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Omni William Penn Hotel?
Conveniently located restaurants include Eddie V's Prime Seafood, The Capital Grille, and Proper Brick Oven and Tap Room.
Are there opportunities to exercise at Omni William Penn Hotel?
Yes, guests have access to a fitness center during their stay.
Is Omni William Penn Hotel located near the city center?
Yes, it is 0.1 miles away from the center of Pittsburgh.
Are any cleaning services offered at Omni William Penn Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni William Penn Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni William Penn Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Omni William Penn Hotel?
The staff speaks multiple languages, including English, Spanish, and Russian.