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All reviewsthe club loungegateway clipperfront deskacross the riverriver viewmonongahela inclinetrain trackslobby barbars and restaurantsheinz fieldcheck in was easyhotel shuttleper daysteelers gameindoor poolthe room was niceparking garage
We pulled up to the hotel, with a crowd of smokers and sweaters loitering at the entrance. Our River View King was “upgraded” to a double bed suite that smelled of smoke. Does Pittsburgh have smoking hotel rooms?!
Despite the nice staff at the front...More
We planned an impromptu one night stay as a birthday celebration for my husband. We chose the location based on a local restaurant we wished to go to. At first, I was nervous based upon some of the Trip Advisor reviews, but I am pleased...More
The Sheraton is an average hotel in a great location. Close to restaurants and easy Gateway Clipper shuttle transportation to Heinz Field events. Hotel staff was friendly, especially the lovely lady at the Starbucks in the lobby. Room generally looked clean, but bathrooms were so...More
Response from Chelsea F, Guest Relations Manager at Sheraton Pittsburgh Hotel at Station SquareResponded 4 days ago
Good evening and thank you for your feedback in regards to your recent stay. I am terribly sorry that we were unable to meet during your stay with us. It is unfortunate to hear that this incident occurred. This certainly is not our standard and...More
The hotel staff was great when we need my towels and few more glasses they were very prompt to send them up.our room was clean and we had a great view of the gateway clipper and downtown the bar in the lobby was very nice...More
I would consider this an average hotel. Staff was friendly and courteous, rooms were average size, Starbucks in the lobby. Parking will cost between $18-$24/day and is not covered in the cost of your room. Definitely skip the breakfast buffet. Its very expensive ($12-$22) and...More
Response from Chelsea F, Guest Relations Manager at Sheraton Pittsburgh Hotel at Station SquareResponded 1 week ago
Thank you for your review in regards to your recent stay with us. Guest feedback is very important to us as it is the true measure of how we are performing as a hotel. We appreciate your kind words in regards to our...More