Sheraton Pittsburgh Hotel at Station Square
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Room & Suite (210)
Dining (17)
About
#37 of 82 hotels in Pittsburgh
Location
4.5
Cleanliness
4.1
Service
4.0
Value
3.7
GreenLeaders GreenPartner
Kick back and relax at Sheraton Pittsburgh Hotel at Station Square on the riverfront in Pittsburgh, Pennsylvania. Just steps away from downtown corporate and retail centers and adjacent to restaurants, our hotel makes it easy to connect with family, friends, and colleagues at the renowned Station Square. The Station Square Dock of the Gateway Clipper Fleet is also a short walk from our hotel. This collection of Americas premier riverboats offers sightseeing, dining, and dancing. Relaxation comes easy in our indoor pool.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Parking
Wifi
Paid wifi
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
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Room features
Allergy-free room
Blackout curtains
Desk
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
VIP room facilities
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Great View
Languages Spoken
English
Location
80Somewhat walkable
Grade: 80 out of 100
22Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
Contact
300 W Station Square Dr, Pittsburgh, PA 15219
Getting there
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863Reviews28Q+A100Room tips
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bin w wrote a review Jan 2023
We are group of 16 families traveling from Toronto to play hockey tournaments this past weekend at this hotel. We were separated to four different floors instead of reserved all together as promised. Floor 14/12/9/4. We were all told by checking in there are discounts price for parking $10 each night instead of $30. Because of I read hotel reviews before I came and I noticed they do have parking payments issues before, so I, personally confirmed with staff twice to make sure it’s $10 each night. On the day of checking out, night shift manager insisted it’s $30 each night. Per his original words” my job is only checking you in and checking you out, the parking payment is nothing he can do. I have a 6 years old boy needs to take care, don’t argue with me.” After I explained my experience and told him this is not first time and I’m not the only one . I’m a group of 16 were told together when checking in. He relies “ there is morning shift problem, not his problem or he could control. He is night shift manager .” I knows he’s not intent to help me anything. I am just wasting my time here. On first day dining in the hotel restaurant, food is good and service is good too. But they took my friend’s Visa card away to process payment. It’s usually bring the portable POS machine but they took card away. My friend checked online banking right away and found out they accidentally charged him twice. We came back and they refunded us. Be aware !…
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paul Bazzano, Owner at Sheraton Pittsburgh Hotel at Station Square
Responded Jan 17, 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. feel free to call me with your concerns. Sincerely, Paul S. Bazzano General Manager GM pbazzano@dhmhotels.com 4128033800
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I enjoyed riding on the incline and going to dinner in the area. Everything was within walking distance. The room that I had was a great view of the bridges, stadium, and rivers. I would recommend staying here when you visit Pittsburgh, PA.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed last weekend for a wedding. Probably the friendliest staff I’ve ever experienced, especially LeAnn. The food was amazing! The rooms were newly renovated and very clean! I would definitely recommend for a wedding and stay here again!
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Was very impressed with the Sheraton. Much nicer on the inside that it appears from the outside. Updated modern lobby and rooms, great river front views, and an easy walk to all the shopping and dining Station Square has to offer. We were here as my daughter was playing soccer at Highmark stadium and the the stadium was a short walk across the parking lot. We will definitely be back.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Ray M wrote a review Dec 2022
I recently stayed at your hotel and had a very pleasant trip. The concierge named Kelsey, was exceptionally attentive to my needs and made my stay extra special. I thuroughly enjoyed the new Bonvoy Lounge as well. Can't wait to tell my coworkers and spread the word.
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The Sheraton at Station Square exceeded our expectations. The hotel, surprisingly, was incredibly well located. But best of all perhaps, the friendly cooperating staff. Many times the so-called frequent user lounges are boring staffed with individuals who don't seem to care and food that's not up to quality. Kelsey, in particular greeted Us by name and treated us like a million dollars. The food was tasty. It was warm the entire experience inviting. The only thing better perhaps.. the great View from the Overlook eyeing the skyline of the city of pittsburgh.
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Date of stay: November 2022Trip type: Traveled on business
Room Tip: The parking lot seemed a bit small for the hotel of its size. However, there's a large parking...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Nice hotel with great views of the city. We had a city view room and were a little worried when we saw the RR tracks outside. While there were trains, they were quiet all night. We also sleep with white noise. The restaurant for breakfast was great. Nice view too! The service was fantastic and the portions were huge. We should have shared! Our breakfast was free because of our elite status but would have been $60.00 with tip.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Great check in experience. Marriott Titanium. Got upgraded to a suite which was a fantastic room. The room was the best hotel room I have been in for working including an adjustable work table for both sit down and stand up work. I had a fantastic view of downtown Pittsburgh. The room had all expected Marriott amenities and the bathroom was nice. The wifi in the room did not work. I asked the front desk and they initially told me it was being "worked on". Upon further investigation, the wifi had not been working in the rooms for "about a month" according to another person at the desk, with no ETA on resolution. They suggested working in the lobby where there are 4 private spaces including 2 mini "phone booths" all four spaces were often occupied. I had planned to work out of this hotel for 2 business days so I checked out one day early due to the lack of internet and was able to get a room at a nearby Marriott with a good in room work area and good internet. The Front Office Manager helped me get my "suite night" awards returned to my Marriott account (this took a few emails) after the first person from the hotel FO told me they would be returned "automatically" which was not true. In general the team could use better training - especially on transparency. Honesty on the internet issue and the process for suite night returns would have been appreciated when asked. Fantastic room and property - would have been 5 star if the service failures had not happened. …
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Date of stay: October 2022Trip type: Traveled on business
Value
Location
Service
Room Tip: If you plan to work in your room, check with the hotel to make sure the internet is working. ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from LeeAnn Dinger, Guest Services / Front Office at Sheraton Pittsburgh Hotel at Station Square
Responded Oct 12, 2022
Dear Guest, Thank you for your honest review of your recent stay with us. I also appreciate you emailing me a copy of this directly and asking me to respond on TripAdvisor. We value your loyalty to Marriott as a Titanium Elite member and recognize that you travel a great deal. Internet is truly essential for business travelers--which is why we had been pushing for results from our internet servicing company. The entire building is back up and running as it should be now. I am sorry about the misinformation you received about your Suite Night Award automatically being returned. I truly apologize--I did think that those acted like booking rooms with points and that it would be returned once you checked out early. I am happy that you pushed back and had me look into that further for you, for I did learn something new from our exchange. I am glad that I was able to return both SNAs to you. Training is essential for our new team. In fact, I am holding a team meeting today (which I do quarterly) and will continue teaching more Marriott standards and best practices. We truly look forward to welcoming you back on your next trip to Pittsburgh. Feel free to contact me directly as you have been with any needs you have. Thank you, LeeAnn Dinger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We travelled to Pittsburgh for a wedding last weekend (Sept 24th 2022) and were pleasantly surprised by a few things that even the profile of this hotel on the Bonvoy website fails to mention or display: (1) The lobby has been completely renovated and made more stylish and up-to-date than ALL the photos; (2) Our rooms (family members' as well as our own) were also upgraded and far more modern and comfy than the photos; (3) It really is the only hotel in Pittsburgh offering this gorgeous view of Pittsburgh's skyline as well as where the three rivers meet; (4) It sits in a neighborhood that's more pedestrian friendly than downtown because of a huge new apartment complex next door that's brought RESIDENTS into the immediate vicinity, and you can walk to a number of great eating spots without having to take your car or worry about parking, and (5) Our interactions with the hotel staff were nothing but friendly, professional and accommodating, even for a marathon Greek post pandemic revenge wedding that went on and on. So thankful that our bride and groom chose this location for its convenience; we enjoyed plenty of what Pittsburgh has to offer (incl a view of sporting arenas or walking distance to another) and got to enjoy many spots within and outside the hotel where we could catch up with family, again without jumping into a car each time. Hate spilling the beans on places I've enjoyed because it tends to rack up the pricing for my next visit, but thought I'd tell it like it is, and we did have a wonderful weekend at the Sheraton Pittsburgh Station Square. Thank you!…
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Room Tip: Ask for a room with a view of the skyline and the river and the train track!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Stayed here two nights for a business conference. Very nice. Located right in Station Square. A cool area on the opposite side of the river from downtown Pittsburgh. Friendly Staff - Lauren was awesome and quite helpful at the front desk. Many of the rooms are being renovated or have been. I had a nice king-size bed and a huge hotel room with a view of the river and the stadiums. Walking distance to multiple restaurants and bars. Beautiful views. Will definitely stay here again if I return to Pittsburgh. The only negative is the expensive parking ($30 per night) and they need to update their doors. Lots of noise outside in the hallway could clearly be heard inside the room which disrupted sleep both nights.
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Date of stay: September 2022Trip type: Traveled on business
Value
Service
Sleep Quality
Room Tip: Ask for a river view room. Beautiful views of the downtown and the river
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$164 - $276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton station square motel, sheraton station sq hotel pittsbergh, sheraton station square pittsbergh pa, sheraton pittsburgh, pittsburgh sheraton
LOCATION
United StatesPennsylvaniaPittsburgh
NUMBER OF ROOMS
399
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Claim Your ListingSHERATON PITTSBURGH HOTEL AT STATION SQUARE $144 ($̶2̶3̶9̶) - Updated 2023 Prices & Reviews - PA
Frequently Asked Questions about Sheraton Pittsburgh Hotel at Station Square
Which popular attractions are close to Sheraton Pittsburgh Hotel at Station Square?
Nearby attractions include Mount Washington (0.2 miles), Monongahela Incline (0.2 miles), and Grandview Overlook (0.2 miles).
What are some of the property amenities at Sheraton Pittsburgh Hotel at Station Square?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Pittsburgh Hotel at Station Square?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Sheraton Pittsburgh Hotel at Station Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Pittsburgh Hotel at Station Square?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Sheraton Pittsburgh Hotel at Station Square?
Conveniently located restaurants include The Melting Pot, Grand Concourse, and Hard Rock Cafe.
Are there opportunities to exercise at Sheraton Pittsburgh Hotel at Station Square?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Sheraton Pittsburgh Hotel at Station Square located near the city center?
Yes, it is 0.6 miles away from the center of Pittsburgh.
Are pets allowed at Sheraton Pittsburgh Hotel at Station Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Pittsburgh Hotel at Station Square offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Sheraton Pittsburgh Hotel at Station Square?
Many travelers enjoy visiting Heinz Memorial Chapel (2.9 miles), Phipps Conservatory and Botanical Gardens (3.1 miles), and Point State Park (0.5 miles).