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About
#30 of 82 hotels in Pittsburgh
Location
4.2
Cleanliness
4.4
Service
4.4
Value
4.3
Hampton Inn Pittsburgh Greentree is conveniently located off PA Interstate 376, Just 3 miles from downtown Pittsburgh. The hotel is just 15 miles from the Pittsburgh International Airport. Attractions near our Greentree hotel include Heinz Field, PPG Paints Arena, PNC Park, Andy Warhol Museum, Carnegie Science Center, The National Aviary and Rivers Casino. We are located only 3 miles from Point Park University and 7 miles from the University of Pittsburgh and Carnegie Mellon. Pittsburgh area neighborhoods within 3-7 mile/ North Shore, Southside, Strip District, Station Square, Oakland, Mt. Washington, Mt. Lebanon, Robinson Township and Settlers Ridge. Our Pittsburgh Hampton Inn features 132 hotel rooms with WIFI, refrigerator, microwave, mobile desk, hairdryers, coffee makers and irons/ironing boards. The hotel also features an outdoor swimming pool, business center, fitness center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Breakfast available
Vending machine
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
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Room features
Air conditioning
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English
Location
Contact
555 Trumbull Dr., Pittsburgh, PA 15205
Getting there
Rental CarsSee rental cars from $37/day
1432Reviews41Q+A100Room tips
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Hotel is in a strange place. Also the driveway up to it is very rough and in need of repair. The room entry door did not close properly and had to be slammed to shot. Second time I’ve had this at this property with a different room. Heating system was very noisy. Room had more paint peeling than it should for a hotel room. Carpet could also use replace in the room I was in. Complementary breakfast is 6 to 10 am on weekends and it should be a little longer.
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Review collected in partnership with Hampton
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rebecca Gourley, General Manager at Hampton Inn Pittsburgh / Greentree
Responded 3 weeks ago
Thank you for your feedback. We appreciate you staying with us and hope we will see you again next time you visit Pittsburgh!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
The hotel us older but clean and nearby all places we needed to visit. Breakfast was good and convenient. Coffee available most of the say and fresh baked cookies in the evening. The best part of our stay was the front desk staff. Maddy went out of her way to help us with a problem! The other staff were welcoming and friendly. Reasonable rates.
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Date of stay: October 2022
Value
Location
Service
Room Tip: Older but convenient with great staff.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rebecca Gourley, General Manager at Hampton Inn Pittsburgh / Greentree
Responded Oct 25, 2022
Thank you for staying with us. We appreciate the great rating and score. These surveys are shared with the staff which lets them know, from the guests that stay here, they are doing a good job. We want every guest to leave our property feeling extremely satisfied. Thank you for making the effort to share your thoughts. We value you as a guest, I do hope that if your travels bring you back to the Pittsburgh area you will choose our Hampton Inn for your lodging needs so that we may demonstrate our commitment to your comfort.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The front desk staff at this hotel was wonderful! They were accommodating and friendly. We met several family members and friends here and they made our stay a great experience. We will be back for sure!
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Review collected in partnership with Hampton
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hate to give a bad star rating as the staff was really nice. Whoever owns this hotel has to make improvements. The rooms are dirty, dilapidated, small, water pressure is non existent. Hallways are a mess with scratched walls and worn carpet. Room was quiet and climate worked, bed was comfortable. I specifically stay at this chain to avoid worn/dirty properties and am shocked this one still retains its membership. Will avoid in the future unless they remodel.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rebecca Gourley, General Manager at Hampton Inn Pittsburgh / Greentree
Responded Oct 25, 2022
I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel did not meet your expectations. We want our guests to have the best stay possible where every area of the hotel is clean and spacious, and all services are on-time and of the highest quality. You can be confident that we have heard your concerns. We were just purchased by a new company and have slowly started renovations. We look forward to the next few months when the bigger renovations to start. I hope you will visit again after we have upgrade. Again, thank you for making the effort to share your thoughts. Please stay with us again soon so that we can demonstrate our commitment to your comfort.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not a very nice area. Driveway up to hotel was awful with an abandoned building/high weeds along the way. Digital key worked initially but not upon returning from dinner. Front desk person on speaker phone with children while creating key card. Acted like I was inconveniencing her from her phone call. No complimentary breakfast- oven or something was broken was the reason given.
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Review collected in partnership with Hampton
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Rebecca Gourley, General Manager at Hampton Inn Pittsburgh / Greentree
Responded Oct 25, 2022
Thank you for staying with us. We appreciate your feedback. I want to personally apologize for the frustration you experienced when the actions of the staff did not meet your expectations. We want our guests to be met with a well-trained staff that puts guest comfort and satisfaction before everything else. I am sorry if this was not your experience. You can be confident that we will follow-up on your concerns so that others are not disappointed as you were. Again, thank you for making the effort to share your thoughts. Please stay with us again soon so that we can demonstrate our commitment to your comfort.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed here September 24th - 25th for a Pirates game. When we got to the hotel to check in around 10pm the front desk employee checked us out instead of checking us in. Yes an accident but instead of taking the time to fix her mistake she then proceeds to put us to the side and puts her attention to other guests. We waited in the lobby for an hour to be checked in during this time. Eventually when we got to our room the tv did not work and the toilet would not flush unless I manually lifted the flush valve. By now we just wanted to go to bed and leave as soon as we could in the morning. Will not be back to this location. I would rather pay the extra $50 to stay at the hotel one exit closer.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Heaps of dirty laundry in the hall for a few days No exhaust fan in bathroom so towels stay forever damp Clock didn't work No guide for Channels on TV Elevator broken; called front desk - no answer Called front desk several times - no answer - went to lobby to see if anyone was there; there was, but they told me they were too busy to answer the phone. Noisy Last but not least, a snake in the pool. We paid over $200 per night for this and it was one of the worst hotel experiences I've ever had.
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Date of stay: September 2022
Location
Cleanliness
Service
Room Tip: Don't book a room here. It was a terrible experience.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hampton Inn Greentree, Guest Services / Front Office at Hampton Inn Pittsburgh / Greentree
Responded Sep 6, 2022
I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel did not meet your expectations. We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are not disappointed as you were. Again, thank you for making the effort to share your thoughts. We value you as a guest, and I do want you to know that your concerns are our concerns!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
upon entering the hotel the only luggage cart was falling apart that should have been my first clue.. Overall hotel was clean however entering the room as you can see in the pictures? there were large pieces at the wall that were damaged.. someone even moved the night stand away from the bed so that you could see the damage more... I complained to both the night manager and the morning manager. But despite being Hilton Elite? Never heard from management.. never got Hampton Inns 100% guarantee.. Both Mgrs looked and said we will mention it to management she will call you later.. NOTHING
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Date of stay: August 2022Trip type: Traveled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Manager, General Manager at Hampton Inn Pittsburgh / Greentree
Responded Aug 24, 2022
I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel did not meet your expectations. We want our guests to have the best stay possible where every area of the hotel is clean and spacious and all services are on-time and of the highest quality. You can be confident that we will follow-up on your concerns so that others are not disappointed as you were. Again, thank you for making the effort to share your thoughts.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I should have checked the reviews before booking, but I assumed that since this was a Hilton property, it would have been at the minimum a 3. This was the worse stay I have had at a Hilton property. Based on the other reviews, I pretty much experienced the same thing. Peeling paint, water damage, lack of cleanliness, mold in the bathroom, LOUD A/C, the room was dark and dingy, and I didn't dare sit on the sofa. I also was not greeting for being a Hilton Silver member and did not receive the little bottles of water. I also noticed the smell of cigarettes in the hallways. The outside was not kept well. NOTE TO Management - instead of giving me a boiler plate response, perhaps actually read the complaints and do something about it.
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: Ask to see the room before you take it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hampton Inn Greentree, Guest Services / Front Office at Hampton Inn Pittsburgh / Greentree
Responded Aug 12, 2022
Thank you for staying with us. We appreciate your feedback. We hear you and have started up dating the whole hotel. This is a process that does take some time due to time, business demands and supply availability. We look forward to all the work and hope you will come back after and give us another chance. Again thank you for your feedback and we appreciate your business.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband, myself, and our very anxious rescue pup stayed here for 4 nights while a loved one was very ill and hospitalized nearby. This was a very difficult time for us and the stress level was quite high. We had a nice room and slept well , and we also enjoyed the breakfast provided each morning. We felt it was of better quality than many "free" hotel breakfasts we've had in the past. The very best part of this hotel and the reason we would definitely come back, was the amazing grace, kindness ,and patience shown to us by the folks working at the front desk.There was a lovely woman who was there most days and another younger gentleman who actually took the time to print out some helpful materials on grieving, which was of course, not at all within his job description, but so deeply kind and appreciated. We were extended grace with our schedule, our dog, and the little things we forgot to bring. We lost our love done during our stay and we were so grateful to have been staying at this Hampton Inn, where we were treated with compassion. **** We would suggest acquiring more luggage carts as there were none available when we checked in and we had a lot to bring in. The next day there was only one in the lobby.…
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Manager, General Manager at Hampton Inn Pittsburgh / Greentree
Responded Jul 27, 2022
I wanted to take a moment and let you know I appreciate your positive feedback. It is very encouraging when we get positive responses. These surveys are shared with the staff which let’s them know from the guests that stay here, they are doing a good job. It’s easy to complain when things are wrong, but not often do we hear when things are right. Thank you for making the effort to share your thoughts. We value you as a guest, I do hope that if your travels bring you back to the Pittsburgh area you will chose our Hampton Inn for your lodging needs so that we may demonstrate our commitment to your comfort.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$106 - $158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn pittsburgh/greentree hotel pittsburgh, pittsburgh hampton inn
LOCATION
United StatesPennsylvaniaPittsburgh
NUMBER OF ROOMS
132
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Claim Your ListingHAMPTON INN PITTSBURGH / GREENTREE $93 ($̶1̶1̶9̶) - Updated 2023 Prices & Hotel Reviews - PA
Frequently Asked Questions about Hampton Inn Pittsburgh / Greentree
Which popular attractions are close to Hampton Inn Pittsburgh / Greentree?
Nearby attractions include AMF Noble Manor Lanes (0.6 miles), Kish Island's Historical Cistern (0.3 miles), and Amped Airsoft (0.7 miles).
What are some of the property amenities at Hampton Inn Pittsburgh / Greentree?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness center.
Which room amenities are available at Hampton Inn Pittsburgh / Greentree?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn Pittsburgh / Greentree?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn Pittsburgh / Greentree?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn Pittsburgh / Greentree?
Conveniently located restaurants include Scoglio's Greentree, Angkor Restaurant, and Olive Garden Italian Restaurant.
Are there opportunities to exercise at Hampton Inn Pittsburgh / Greentree?
Yes, guests have access to a fitness center during their stay.
Are pets allowed at Hampton Inn Pittsburgh / Greentree?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn Pittsburgh / Greentree offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Hampton Inn Pittsburgh / Greentree?
Many travelers enjoy visiting Point State Park (2.8 miles), USS Requin (2.6 miles), and Monongahela Incline (2.7 miles).
Is Hampton Inn Pittsburgh / Greentree accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.