Ace Hotel Pittsburgh
169 reviews
#32 of 80 Hotels in Pittsburgh
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120 S Whitfield St, Pittsburgh, PA 15206-3806
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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Room & Suite (35)
Dining (5)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ace Hotel Pittsburgh
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#32 of 80 hotels in Pittsburgh
Location
Cleanliness
Service
Value
Travelers' Choice
Established in 2015. Ace Hotel PGH resides in a historic, century-old building, formerly the East Liberty YMCA. We've preserved many features of its past -- its windows, its ornate facade, its velodrome -- in hopes of celebrating its rich history. Pittsburgh is a city we love for its neighborhoods. East Liberty, for instance, was once a free-grazing field in the shadow of the Alleghenies, and before that it was under the sea. (You can still find brachiopod fossils hidden beneath the sidewalk).
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Board games / puzzles
Indoor play area for children
Pets Allowed ( Dog / Pet Friendly )
Banquet room
Meeting rooms
Parking
Wifi
Coffee shop
Restaurant
Breakfast in the room
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Historic Hotel
Location
Full view
90Good for walkers
Grade: 90 out of 100
58Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
Contact
120 S Whitfield St, Pittsburgh, PA 15206-3806
Getting there
Rental CarsSee rental cars from $22/day
169Reviews5Q+A45Room tips
Reviews
Traveler rating
- 99
- 44
- 16
- 5
- 5
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Popular mentions
I love this hotel and every time I stay here, I remember just how much I love it. If I had to nitpick something not to like, I would say that the beds are not very comfortable, but I know that is a personal preference thing. It would be nice if you reserved some tables in the restaurant for guests. People shouldnt need a reservation to eat breakfast at the hotel they are staying at. If I would have known it would be a 45-minute wait, I would have just ordered in my room and checked out afterwards, instead of before.
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Date of stay: March 2020
Value
Rooms
Service
Room Tip: Best room is the suite with the clawfoot tub
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Helpful
Response from John G, Manager at Ace Hotel Pittsburgh
Responded Mar 14, 2020
Thanks for the five star review. I'm sorry that are beds aren't your favorite, but I'm glad that you otherwise had a great time with us. I appreciate the feedback about Whitfield as well and will share it with the managers. Thanks again!
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The front desk staff at the Ace has continuously gone above and beyond to make sure that our guests have the absolutely best experience possible! This level of customer service is the reason we continue to bring our business to the Ace!
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Date of stay: February 2020Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Room Tip: Cool rooms, cool staff, great experience!
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Helpful
Response from John G, Manager at Ace Hotel Pittsburgh
Responded Mar 2, 2020
Thank you for the kind words, Eanna. I appreciate you taking the time to share your review, and I'll make sure to pass along your comments to our staff. Thanks again!
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Had a great stay for my husband’s birthday. This is not your typical luxury hotel but the little details and edgy design made the experience fun and different. Check in and valet process were smooth. Loved the corner suite on the fourth floor. Also big thanks to front desk’s Olivia and (Carter? Can’t remember his name) for helping arrange a birthday treat from the kitchen waiting for my husband in the room when he checked in. We also enjoyed using the private dining room in Whitfield for a delicious group brunch on Sunday. Great servers and staff. Thank you, Ace PIttsburgh!
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Date of stay: January 2020Trip type: Traveled as a couple
Helpful
Response from John G, Manager at Ace Hotel Pittsburgh
Responded Jan 29, 2020
Thanks you for the excellent review. I'm glad that you and your husband were able to celebrate with us and that we could help make your trip memorable. I appreciate the many kind words, and I will share them with our staff. Tahnk you again for sharing!
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We picked the Ace randomly from an app. The price was right. At first, upon entering the lobby, we felt out of place with the number of young folks, similar ages of our kids. Our room was small with a large bed on a wooden platform which had sharp edges to look out for while moving around in the space. My ankle banged into it a few painful times before I learned to avoid. We grew to like the room more each day. The thermostat is adjustable, bed has plenty of warm blankets and the shower was always hot. However, no grab bars to help climb out of the high tub. We had breakfast in the restaurant - excellent and good service. The valet always had our car ready when needed and even walked us to it's parking spot when we left stuff in it. The lobby was always alive with people in the bar and on the couches or working hard at the long work table. All staff was pleasant and helpful. We recommend it and would go back - maybe ask for a larger room.…
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Date of stay: January 2020
Rooms
Location
Service
Room Tip: Very quiet on the fifth floor.
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Helpful
Response from John G, Manager at Ace Hotel Pittsburgh
Responded Jan 29, 2020
Thanks for the taking the time to share a bit about your time with us. I'm glad that despite your initial observations, you enjoyed your stay. Please let us know next time you're in town, and our Front Desk can assist with helping you choose the perfect room. One of the perks of a building like ours is that we have so many unique rooms, and we love to match people with the room they'll be most comfortable in. I appreciate you sharing and hope we see you again.
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It was Great! Loved the over all vibe of the place, a perfect balance of attention to detail, yet simplistic in nature and very comfortable. Really enjoyed the mix of folks that hung out in the bar lounge area as well, now if we could only get everyone to put down their phones in sync (including me) for a collective exchange on some level. You guys have certainly done your part in creating an inviting place for that to happen. The only thing I could have used was an email or text confirmation that I had the made the reservation. I thought I might have entered my email incorrectly but I got this feedback inquiry so that was not the case. Not a huge deal but I sometimes think I have made a reservation only to find out I did not complete the process. I thought that was the case here as well so I had to call to ensure I had a reservation, not a big deal just something to consider. Thx Bryant…
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Date of stay: January 2020Trip type: Traveled on business
Value
Cleanliness
Service
Room Tip: 5th floor corner suite,,,shh keep it on the down low :)
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Helpful
Response from John G, Manager at Ace Hotel Pittsburgh
Responded Jan 13, 2020
Thank you for the wonderful review! I'm glad that you enjoyed the hotel so much and had a chance to hang out in our lobby for a bit. I'm a local, and the atmosphere of our lobby was one of the things that initially drew me to Ace Hotel. I'm glad you felt the same during your time with us. We typically send email confirmations at the time of booking, but I suppose something must've gone wrong. Thanks for letting us know. I hope you make it back again soon!
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PRICE RANGE
$120 - $285 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPittsburgh
NUMBER OF ROOMS
63
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Claim Your Listing Frequently Asked Questions about Ace Hotel Pittsburgh
Which popular attractions are close to Ace Hotel Pittsburgh?
Nearby attractions include Steel City Improv Theater (0.2 miles), East Liberty Presbyterian Church (0.03 miles), and Kelly Strayhorn Theater (0.05 miles).
What are some of the property amenities at Ace Hotel Pittsburgh?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Ace Hotel Pittsburgh?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Ace Hotel Pittsburgh?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Ace Hotel Pittsburgh?
Conveniently located restaurants include Noodlehead, Casbah, and Paris 66.
Are pets allowed at Ace Hotel Pittsburgh?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ace Hotel Pittsburgh offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Ace Hotel Pittsburgh?
Many travelers enjoy visiting Phipps Conservatory and Botanical Gardens (1.9 miles), Heinz Memorial Chapel (1.8 miles), and USS Requin (5.0 miles).
Is Ace Hotel Pittsburgh accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.