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Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel

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228 Federal St, Pittsburgh, PA 15212-5710
Lowest prices for your stay
Expedia.com
$101
Free cancellation until 03/31/23
No prepayment needed
Booking.com
$119
Free cancellation until 04/01/23
Hotels.com
$101
Free cancellation until 03/31/23
No prepayment needed
Travelocity$101
IHG$119
Priceline$119
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Traveler (72)
Room & Suite (34)
Videos (1)

About

#35 of 82 hotels in Pittsburgh
Location
4.8
Cleanliness
4.7
Service
4.4
Value
4.4

All-Suites Hotel in Pittsburgh near PNC Park

Designed to delight our every guest, The Holiday Inn Express & Suites Pittsburgh North Shore is your perfect all-suite hotel only one block away from PNC Park, home of the Pittsburgh Pirates. Our North Shore hotel is a short walk from Heinz Field, where the Pittsburgh Steelers and the Pitt Panthers play. We are close to trendy restaurants, microbreweries, nightlife and all the delights that downtown Pittsburgh has to offer.

Convenient amenities await you at our North Shore Pittsburgh hotel. Unwind and enjoy a swim in the heated indoor pool, or get a great workout at the Fitness Center. Start your day off right with free breakfast offered every morning. Our Express Start free hot breakfast features continental and hot breakfast items. Stay productive with free Wi-Fi throughout the hotel.

Looking for a night out on the town? Take in a show at Heinz Hall, the Benedum Center or a concert at Stage AE. Looking to take in local culture?

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Baggage storage
Secured parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Coffee / tea maker
Microwave
Flatscreen TV
Complimentary toiletries
Hair dryer
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Great View
Languages Spoken
English
285Reviews15Q+A71Room tips
Traveler rating
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acccjc03 wrote a review Feb 2023
Clinton, Massachusetts1 contribution
Just had to cancel my reservation a week out. They charged me a nights stay even though my company has people stay there all the time. We will be taking our business elsewhere. Very shortsighted policy. Explained the situation and was greeted with nonsense by the representative. Not her fault. Poor policy I am sure.
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, Agency / Consultant at Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel
Responded Feb 8, 2023
Thank you for taking the time post about your experience, acccjc03. We take every review seriously and believe this experience deserves additional attention. Please reach out to us directly to further discuss this offline. You can ask to speak to our General Manager Ron Panyko. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MrsHarp811 wrote a review Aug 2022
Lenoir City, Tennessee23 contributions4 helpful votes
Hotel's Favorite
We were in town for our anniversary and specifically for Billy Joel (epic!). The HI is within walking distance of PNC park, the Andy Warhol Museum and several restaurants and bars. Only complaint was location of our room (413) was right next to the highway but thankfully we brought earplugs and all was fine. For the proximity to the area, I would stay again.
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: I would specifically request a room away from the highway.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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cha698 wrote a review Dec 2022
Cleveland, Ohio6 contributions
If that cost means paying a little more, I highly recommend you do. We visited Pittsburgh for a concert and while we had a wonderful time in this beautiful city, the experience we had at the Holiday Inn Express North Shore was abysmal. When we arrived we found a large brown stain on our comforter, what looked to be maybe coffee and not one had properly washed it to remove the stain. Not a big deal, we though, we just removed the comforter and slept with the sheets. But the real issue was not having a remote for the TV (which didn’t have any buttons on the TV to turn it off or change the channel). We went down to the front desk at 5 pm and asked for a new one to which the daytime desk person said she’d have someone bring one up. It never came. At 11 pm I went downstairs to ask for it again and the nighttime desk person throws her hands up and, in a hostile tone, says “we don’t have anymore of those and the internet’s not even working so I don’t know what you want me to do”. The lack of customer service at this place sucks and we slept poorly that night with a TV glaring in our faces (we finally found where we could unplug it) and the loud sound of cars passing on the highway next to our window.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, Owner at Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel
Responded Dec 19, 2022
Thank you for taking the time to review us, Cha698. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. We hope to welcome you back in the future for a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bill Y wrote a review Aug 2022
La Porte, Indiana178 contributions55 helpful votes
We stayed here one night. Several issues with the place. 1. No electrical outlets on the nightstand for CPAP. Only usb connections. Had to leave the CPAP on the bed. 2. No cups in the room. Had to get coffee cups from the lobby. 3. Breakfast was minimal. No bacon or meat. Only scrambled eggs and some l8mp things called “omelette”.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jayla Harris, Owner at Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel
Responded Aug 29, 2022
Thank you for taking the time to share your feedback with us about your recent stay, Locobill49. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. We hope to welcome you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
how890 wrote a review Aug 2022
2 contributions
It's disappointing to pay $200 a night for such a low quality experience. The desk staff was not welcoming at check in and acted like we were bothering them. We had used expedia to book and the staff claimed they could not look up reservation details easily. Booked a king room and was given a room with 2 queens. Overall, the staff had a rude demeanor and unpleasant attitude about their job. The mattresses are terrible. I've slept on more comfortable beds at motels. The smoke detector flashes every 2 seconds in the room...all night long. Also, no trash can in the bathroom. Very disappointing experience to say the least. We won't be Holiday Inn Express customers again unless there are no other options.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jayla Harris, Owner at Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel
Responded Aug 10, 2022
Thank you for the review, how890. We apologize for the experience you had with one of our associates. We will be reviewing your stay with the team to ensure a better guest experience in the future. We appreciate you choosing to stay with us and hope to welcome you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
marycarol4 wrote a review Aug 2022
Harrisburg, Pennsylvania140 contributions97 helpful votes
I have stayed here multiple times over the years. I know it gets crowded and hectic on game days, but this past stay was the absolute worst. At 3 pm (normal check-in time), we were told it would just be a little while because the rooms were not done being cleaned and that they had a full hotel the night before. They said they would call us when a room was ready. At 4 pm, the room was still not ready, and we were told it would be a few minutes. Not ready at 4:30 pm either. The lobby was full of people waiting for rooms. We were told we could put our luggage in a back room, but we noted that the back room was not supervised, and people were walking in and out of it at will. Our room was finally ready shortly before 5 pm. We were in time for the game, but we missed all the pregame activities on the Riverwalk. Not acceptable!! Our queen "suite" was 2 queen beds with some empty space and an old small couch. We spilled a few drops of water on the floor, and went to wipe it up with a tissue. The tissue came up completely black. The floor was filthy. Our room bordered the highway, and the traffic noise all night was awful. At 9 am the next morning, I notified the front desk that there was no hair dryer in the room. (My friend did not notice until she came out of the shower with wet hair.) They said someone would bring one up. No one ever did. At 10:30 am we had to borrow one from another room on our floor. We missed breakfast while waiting for a hair dryer that never came. At checkout, we were told we could not have a printed copy of our bill because the computer was broken. The whole experience here was horrible and unacceptable. The ONLY nice thing about the stay was the staff. The poor gentlemen at the front desk were friendly. They kept calm and were apologetic as multiple people grew angry at the check-in situation and there were long lines of people complaining. Those two gentlemen deserve a raise.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jayla Harris, Owner at Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel
Responded Aug 3, 2022
Thank you for sharing feedback on your guestroom during your recent stay, marycarol4. We will review your feedback with our team to ensure we fix problems like this going forward. We strive to provide a relaxing environment free of distractions and apologize for the noise that you experienced. We hope to have the opportunity to welcome you back once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aleciakb wrote a review Jul 2022
Pennsylvania10 contributions27 helpful votes
We booked our reservation in MAY for this property. We arrived for our stay in July and they told us they overbooked the hotel and couldn’t honor our reservation! I don’t know what the point of making a reservation months in advance is if they’re just going to turn you away. We ended up driving 6 hours back home since every hotel was booked after the baseball game due to their unprofessional, unethical and downright distrustful behavior. BEWARE!!!!!!
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jayla Harris, Owner at Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel
Responded Aug 1, 2022
Thank you for taking the time to review our hotel, aleciakb. It is never our intention to disappoint a guest. We will review this complaint during our next team meeting to ensure it does not happen again. We hope to welcome you back in the future for a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roseann_F wrote a review Jul 2022
Colonia, New Jersey146 contributions95 helpful votes
We were here for 3 nights on a baseball trip. For that purpose, it was an excellent location just steps to the ballpark. The staff was very friendly. The room was clean, comfortable and quiet. There were some shortcomings, though. There was no housekeeping, so the garbage piled up and the towels were getting musty. The pool water was ice cold, so that combined with a parent not adequately supervising her children, we only stayed about 15 minutes. The room key kept deactivating but was fixed after several tries. Finally, parking was added to our bill for 2 nights, but we did not have a car on property, and it took a while for the front desk to fix it, although it was fixed before we left. We did not try the complimentary breakfast.
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Property Owner, Owner at Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel
Responded Jul 11, 2022
Thank you for sharing your experience. We appreciate when a guest lets us know when we are doing things right and where we can use some improvement. Your feedback will be shared with the hotel team to ensure we deliver exceptional customer service every time. We hope you will stay with us again the next time your travels bring you back to Pittsburgh.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sidrah s wrote a review May 2022
Karachi, Pakistan2 contributions1 helpful vote
Had a pleasant stay until I got my credit card bill. I'm trying to reach out to the hotel for inquiring about an unknown charge of USD 1000+ by the hotel on my credit card. All dues of the stay had already been cleared by my travel agent. I've been trying to reach out via call and every time the reception directs me to the GM who never is on his seat or never picks up the call. His voice mail box is full hence, I can't even leave a message. He doesn't respond to emails. Advice: Keep a check on the charges they put on your credit card on check-out as it seems to be a nightmare getting connected with relevant authorities. Or simply avoid the staying at this hotel.
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Date of stay: March 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Property Owner, Owner at Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel
Responded May 12, 2022
Thank you for taking the time to leave a review. We are so sorry about the inconvenience you have experienced after your stay with us. We would love to get in contact with you to resolve this. Please reach out to the GM again to discuss this issue.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BODDCalifornia wrote a review Apr 2022
California79 contributions60 helpful votes
Stayed here for 3 nights while touring prospective colleges. Due to a flight delay we did not arrive till almost midnight. We were tired but were greeted by a friendly young man in the front desk . Being an IHG Platinum member we did receive our welcome amenity but we did not receive un upgraded room. We were on the 3rd floor facing a brick wall, wish we had the city view room. Maybe this is why the parking fees were waived. We were so busy that we did not have time to request a room change. The rooms were nice and clean. You have to request housekeeping if needed. Breakfast was average and provided limited hot and cold selections. Great walking location to PNC Park and Heinz Field. There were no games going on so it was a little quiet.
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Date of stay: April 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jessica Zaborowski, General Manager at Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel
Responded Apr 23, 2022
We appreciate your visit. Thank you for the feedback. We look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$125 - $204 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPittsburgh
NUMBER OF ROOMS
135
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HOLIDAY INN EXPRESS & SUITES PITTSBURGH NORTH SHORE, AN IHG HOTEL $101 ($̶1̶5̶4̶) - Updated 2023 Prices & Reviews - PA

Frequently Asked Questions about Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel?
Nearby attractions include PNC Park (0.1 miles), Roberto Clemente Bridge (Sixth Street Bridge) (0.2 miles), and Children's Museum of Pittsburgh (0.3 miles).
What are some of the property amenities at Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel?
Conveniently located restaurants include Hyde Park Prime Steakhouse, Soho, and Federal Galley.
Are there opportunities to exercise at Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel located near the city center?
Yes, it is 0.6 miles away from the center of Pittsburgh.
Are any cleaning services offered at Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel?
Many travelers enjoy visiting Heinz Memorial Chapel (2.8 miles), Phipps Conservatory and Botanical Gardens (3.1 miles), and Point State Park (0.6 miles).
Is Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.