Hotel Indigo Pittsburgh East Liberty, an IHG Hotel
123 N Highland Ave, Pittsburgh, PA 15206-3027
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$131
Free cancellation until 03/26/23
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$131
Free cancellation until 03/26/23
$153
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Room & Suite (37)
Dining (10)
About
#16 of 82 hotels in Pittsburgh
Location
4.1
Cleanliness
4.5
Service
4.4
Value
4.3
GreenLeaders Silver level
Welcome to the Hotel Indigo(R) Pittsburgh East Liberty, a beautifully restored boutique hotel nestled in Pittsburgh's hip East End neighborhood! We are located in the heart of it all allowing you to explore the city's historic attractions such as the Carnegie Museum, Phipps Conservatory, Heinz Chapel, St. Paul's and East Liberty Presbyterian Church. Our amazing rooms are inspired by the majestic theater era of the early 1900's in East Liberty and will give you the best night of sleep you have had in years. The plush bedding and mattress will make you dream of the roaring 20's where life was a party. The hard surface flooring in each room with a vibrant zebra print throw makes all rooms dog friendly. After waking up start brewing a cup of coffee in the Keurig before stepping into our spacious spa-inspired shower and enjoy the fragrance and feel of our Aveda products. Or sit back, prop your legs up and enjoy free Wi-Fi before starting your day. Our rooms will have you craving a second night's stay. Executive Chef José Rodriguez brings his love for food to life in Wallace's TapRoom serving breakfast, lunch and dinner. Recently named one of the 13 "Hottest New Restaurants in Pittsburgh Right Now" by dining critic Melissa McCart, Wallace's TapRoom is an American tavern with a nod to the prohibition era. From healthy to hearty, we offer an array of seasonally inspired and locally sourced food bringing a taste of the neighborhood. Be sure to try one of our signature craft cocktails or enjoy fresh, local beer from one of our 16 taps!
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Paid private parking nearby
Wifi
Restaurant
Vending machine
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Green
Languages Spoken
English, French, Spanish
Location
71Somewhat walkable
Grade: 71 out of 100
42Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
123 N Highland Ave, Pittsburgh, PA 15206-3027
Getting there
Rental CarsSee rental cars from $37/day
399Reviews13Q+A60Room tips
Reviews
Traveler rating
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Employees smoking in front of hotel, including valet that drove my car. No staff present for breakfast buffet and overpriced for the offerings. Beds seemed aged. Walking distance to a few restaurants. Felt fairly safe during the day but not sure about night.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Our check in experience was flawless. No issues here. The lobby is nice. There is valet onsite parking but since we were only staying a night, I parked on the street for free. Just check the signs. I had a standard room which felt very basic. It was not warm or welcoming but felt cold. There were hairs on the sheet which was rather bothersome. I would describe the room as functional but not necessarily comfortable. The location is good with lots within in walking distance. This is a good place if you just need a place to crash for the evening.
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Date of stay: October 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from IHG Service, Owner at Hotel Indigo Pittsburgh East Liberty, an IHG Hotel
Responded Nov 29, 2022
Hi catchyginger, Thank you for your stay at Hotel Indigo Pittsburgh East Liberty. Our hotel offers a quality stay in an environment where you can meet new and old friends. I saw your message, and I am sorry that your stay was not excellent. I understand your disappointment about these matters. Furthermore, I sent your review to our managers. They will review everything that has happened and take the proper steps to prevent these issues from happening again. We invite you to visit us in your future stay. We will provide you with the quality service that you deserve. Great wishes, Oscar C. Case Manager IHG Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friendly helpful staff. Very relaxing stay but facilities were pretty much basic with no breakfast or proper catering facility. Very limited snacks available. The hotel itself was clean with all usual facilities such as Iron, coffee machine, TV etc.
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Date of stay: October 2022Trip type: Traveled on business
Room Tip: Lots of good restaurants and coffee shops around.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This hotel has comfortable smartly decorated rooms and a friendly helpful staff. The bar has great sandwiches and small bites and a bartender who is pleasant to talk to. There are multiple fun restaurants and night spots in walking distance. Note that all parking is either valet or street. Cons: the weekend breakfast buffet is extremely overpriced and not very good. Go somewhere else or stick to the site Starbucks. For IHG "recognition" the front desk was baffled as to what that meant but it's usually nothing to get excited about in any case.
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Date of stay: October 2022
Value
Rooms
Service
Room Tip: Rooms over the entrance may hear people coming and going. Not terrible though.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jack G, Public Relations Manager at Hotel Indigo Pittsburgh East Liberty, an IHG Hotel
Responded Oct 26, 2022
Thank you for taking the time to share this 4/5 review, Irritabletraveler! We're so glad to hear your time with us was so enjoyable! We're delighted you appreciated our comfortable accommodations, kind staff, and delicious cuisine. We care deeply about the comfort and satisfaction of our guests so we'll address your concerns regarding our breakfast service with the appropriate members of our team so that we may improve moving forward. We strive for excellence so we look forward to sharing an even more positive experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My daughter was a new freshman moving in to point park. The hotel lobby was awesome, all staff were Friendly especially the valet guys. We stayed one night. The room was clean and shower was impressive. We did the breakfast and it was pretty decent. Would definitely stay again when we go back and visit my daughter. Heidi Huntley
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jack G, Public Relations Manager at Hotel Indigo Pittsburgh East Liberty, an IHG Hotel
Responded Sep 8, 2022
Thanks for the 4-star rating and review, Heidi! We're thrilled you had such a pleasant time at the Hotel Indigo Pittsburgh East Liberty, an IHG Hotel! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed our beautiful lobby, friendly staff, clean accommodations and delicious breakfast so much. That's what we like to see! We hope your daughter has a wonderful semester! We look forward to sharing an even better experience with you next time you visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First of all everybody was very friendly and helpful,from check in to check out, room was very clean,the only issue was not enough conditioner or shampoo,one bottle was only half full,had to request more. Our main issue was the breakfast buffet that costs $13, this breakfast was very poor, food was more or less cold,food selections were running low,toaster was not working correctly,coffee was luke warm at best,had to walk up and request refills,and all was luke warm at best. We have stayed at many hotels in Pittsburgh over the last twelve years,and most include breakfast as part of the deal. This motel seems like it is trying to make money off something that should be included in the price. We talked to a few employees and we were more or less told to not to have breakfast at the hotel,but we gave it a chance,and they were right, we should have gone elsewhere,hopefully some changes will be made to this breakfast.…
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Hotel Indigo Pittsburgh East Liberty, an IHG Hotel
Responded Sep 2, 2022
Hi sferry, We appreciate your trust in choosing our hotel for your travel needs and for leaving us a review! I'm sorry to read about the issues you encountered during your visit. We always aim to meet our guest's expectations, if not exceed them. I assure you that having shared your thoughts with hotel management, your feedback will be used to evaluate changes that would ensure an exceptional stay experience for all of our guests in the future. I hope you'll consider staying with us again when you travel back to the area! Best, Jonathan A Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
First. The staff are working hard. I think most were there 10-12 hours each day. I’m sure part of the issue is burn out. Regardless. This place is very gross. The lighting in the room is minimal so it hides how gross and dirty it is. We stayed for 3 nights , so by the end it was obvious. First: if you decide to stay- what ever you do, don’t actually pull back the covers and look at the comforter. I did on the third night, there was some obvious blood, and a section that has a lot of grimy body grease. Second. They do not clean the room unless you are there more than 3 nights. There is no fan in the bathroom. So of course there is a major mold problem in the shower and the sink. I forgot to get pics of the shower. Third. The floors are a good color to hide dirt. However, filthy. I used several wet wash clothes and wipes the floors , they were black. Requested they come clean the floors which they did and it looked clean, but still very dirty, it’s ground in dirt from lack of cleaning. Got a ton of Clorox wipes and cleaned the floors. Then wiped with several wash clothes. I can’t believe how much dirt. And only cleaned a small section. The effort was because we were tracking with a toddler so baby and toys on the floor. Fourth. Toddler peed on the bed right after the shower !! .I felt terrible, never happened before. We removed the blanket and comforter, nothing else was hit. Asked front dest for clean options of these. Informed they don’t do this for less than three nights. Someone came to the room, and took off the remaining sheets and pillowcases. Leaving behind the mattress and pillowcase covers, which truly demonstrated the filth of the place. All looked as if they had never been washed. Very grimy with that yellow body grease, and I’m not even sure what was on the mattress cover? Blood or coffee or diarrhea. I asked the front desk to please replace , but they never did. So bed was not only disgusting but unusable with no linens. So if you have to stay, keep it to one night, keep the lighting low, only sleep under the bottom sheet , and don’t look at the comforter.…
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from IHG Service, Owner at Hotel Indigo Pittsburgh East Liberty, an IHG Hotel
Responded Jul 16, 2022
Hi BrandyAlexanderQS, Thank you for taking the time to share your detailed feedback. We strive to deliver a relaxing and memorable experience, I am sorry you found the level of upkeep lacking this time. I've communicated your feedback with our hotel management. I trust that this will be discussed with the team to identify the areas that require improvement. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be on your next visit. All the best, Alice P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location was good, this was the only redeeming feature for this hotel. Wife and I were visiting son who lives about a mile away from this hotel. Convenient. However, Way too expensive for the cleanliness and amenities. The room was large but furniture was designed for a much smaller room. Only one soft chair, no table, no microwave, tiny refrigerator, Keurig in room with cheap- bad tasting pods, thermostat hard to use. The shower head fell off the wall, (it was “fixed” the next day, but inadequately -- I could have done as well with no tools). No free breakfast, no good coffee, no cleaning service unless specifically requested. There was an ice bucket in the room, but no ice machine available except in the first floor kitchen—very strange. Hotel was cheap with towels. Worst part: the bed had a sharp metal protrusion that was just at ankle height. Wife hit it twice before we switched sides – no blood, just a bruise. Plus side: we were on the sixth floor and the view was good. Great morning sun, but the blind should have been a room darkening blind. When the sun rose, we were required to rise also. Room lighting: One ceiling fixture on each side of king sized bed. But there was only one switch and the bulbs were not bright enough. Also, the switch could not be reached from the bed. After the sun went down the lighting in the room was insufficient. Also, the switches were weirdly placed. Due to COVID stuff we tend to eat in the room. My son joined us. Only two chairs in the room and no tables. The room was big enough for more furniture, but management declined to fill that gap. As with all hotels, the garbage cans were too small to dispose of food wrappers and take-out containers. Staff was friendly and efficient.…
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Date of stay: April 2022
Value
Service
Sleep Quality
Room Tip: good views from 6th floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from IHG Service, Owner at Hotel Indigo Pittsburgh East Liberty, an IHG Hotel
Responded May 23, 2022
Hi Eric B, Your comfort and enjoyment are two of our highest priorities. I'm sorry to see we did not meet some of your expectations, and I apologize for the situation. I have notified our management team to ensure this receives immediate attention. We are pleased to host you and thankful for choosing us as your property for accommodation. I have sent you a private message to ensure you receive all the support you need. We hope to serve you again soon. Alejandro G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews had me all worried about the parking situation. There's a garage right next to the lot, it cost us I think $15 for like 12 hours. Yes, the desk clerk wasn't super friendly but the place was clean. It's convenient, if we're downtown we'll stay here again.
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Date of stay: January 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Con: Skip this hotel. Photos looked great. Mold in bathroom, broken tile, bad stiff mattress on one bed, no rug on floor, location in transition . It has potential. Pro: friendly staff, lobby smells great
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Date of stay: October 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from IHG Service, Owner at Hotel Indigo Pittsburgh East Liberty, an IHG Hotel
Responded Nov 14, 2021
Hi marzy124, Thank you for taking a moment of your day to provide feedback about your recent stay. I am happy you mentioned our friendly hotel staff and beautiful lobby. We make sure your hotel experience is catered to your needs. I am sorry to learn that we fell below par during your stay due to the upkeep of the room and amenities. Kindly know that I have shared your valuable comments for monitoring and inspection purposes. I recognize your frustration, and in line with this, I sent you a private message. We hope to create more positive memories with you in the future. I look forward to your response. Warm regards, Zel N. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$145 - $225 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPittsburgh
NUMBER OF ROOMS
135
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Claim Your ListingHOTEL INDIGO PITTSBURGH EAST LIBERTY, AN IHG HOTEL $121 ($̶1̶4̶5̶) - Updated 2023 Prices & Reviews - PA
Frequently Asked Questions about Hotel Indigo Pittsburgh East Liberty, an IHG Hotel
Which popular attractions are close to Hotel Indigo Pittsburgh East Liberty, an IHG Hotel?
Nearby attractions include Steel City Improv Theater (0.2 miles), East Liberty Presbyterian Church (0.10 miles), and Kelly Strayhorn Theater (0.04 miles).
What are some of the property amenities at Hotel Indigo Pittsburgh East Liberty, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Indigo Pittsburgh East Liberty, an IHG Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Indigo Pittsburgh East Liberty, an IHG Hotel?
Yes, paid private parking nearby, secured parking, and street parking are available to guests.
What are some restaurants close to Hotel Indigo Pittsburgh East Liberty, an IHG Hotel?
Conveniently located restaurants include Casbah, Muddy Waters Oyster Bar, and Paris 66.
Are there opportunities to exercise at Hotel Indigo Pittsburgh East Liberty, an IHG Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hotel Indigo Pittsburgh East Liberty, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Indigo Pittsburgh East Liberty, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Indigo Pittsburgh East Liberty, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Indigo Pittsburgh East Liberty, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hotel Indigo Pittsburgh East Liberty, an IHG Hotel?
Many travelers enjoy visiting Heinz Memorial Chapel (1.9 miles), Phipps Conservatory and Botanical Gardens (2.0 miles), and Point State Park (4.7 miles).