SpringHill Suites by Marriott Pittsburgh North Shore
223 Federal St, Pittsburgh, PA 15212-5709
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About
#29 of 104 hotels in Pittsburgh
Location
4.8
Cleanliness
4.5
Service
4.3
Value
4.0
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Free shuttle or taxi services
Secured parking
Wifi
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Shuttle bus service
Business Center with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Spanish
Location
223 Federal St, Pittsburgh, PA 15212-5709
SpringHill Suites by Marriott Pittsburgh North Shore
Getting there
Somewhat walkable
Grade: 79 out of 100
79
Pittsburgh Intl Airport
12.5 mi•
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Westmoreland County Airport
33.9 mi•
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Rental Cars
16 Restaurants
within 0.3 miles
824Reviews23Q+A100Room tips
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Not great. Would stay elsewhere. Pros -Good location -Lots of breakfast options -Large room Cons -Room finishings were dated -Found a pill in my room and stains on duvet -Gym is large but isolated in basement Overall, I don’t recommend this hotel unless it gets a facelift.
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Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Costello, General Manager at SpringHill Suites by Marriott Pittsburgh North Shore
Responded 2 weeks ago
Dear Jessica S Please accept my apologies that we did not meet your expectations during your stay. I have shared your concerns with our housekeeping team to ensure that this was an isolated incident that occurred in your guestroom.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is in a great location central to many of Pittsburgh’s area attractions. The breakfast was really good and included a lot of choices. The staff was very friendly. Tameika even SANG for the lobby full of people at breakfast on our last day! The little show was unexpected and put a smile on everyone’s faces 😀 The property was very clean. There is also a small pool and gym room. SoHo restaurant is attached to the hotel. The only downsides were: 1. Parking is $27/night (on weekdays we parked at a lot which was the same distance away for less than half the price, but it’s closed on weekends). The lot is unmonitored which seems ridiculous. 2. Our vanity light was broken and it was the only mirror. We reported it on our first day but it wasn’t fixed. The fridge door was left open when we checked in and the freezer was frosted over. The AC wasn’t working so they had to send maintenance up to fix it. When we returned, the night staff had no notes on whether it was fixed or not, so another tech came up to check…it was still a little hot, but working better than before.…
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Costello, General Manager at SpringHill Suites by Marriott Pittsburgh North Shore
Responded 2 weeks ago
Dear Darla S Please accept my apologies for the inconveniences that you experienced during your stay. Although I am pleased to read about our staff it was very disheartening to read that we did not correct the issue in your guest room. We hope this will not deter you from staying again in the future as we want nothing more than to welcome you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed there September 8-11. I wanted to compliment your staff, 2 in particular. When we checked in, I asked Kaylee if there were any upgrades available for retired military. She was able to provide one, and was able to give us a room on the 2nd floor, which we preferred. We used your shuttle on Saturday. Dimitrius, your driver, was courteous and professional. He arrived promptly to pick us up for our return to the hotel. Most importantly, he was a safe driver. Your breakfast staff were friendly and attentive to guest needs. I requested extra towels from the front desk, and within 5 minutes they were delivered to our room. This all made for a nice stay at your hotel. We will be back.
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Costello, General Manager at SpringHill Suites by Marriott Pittsburgh North Shore
Responded 2 weeks ago
Dear Fankiboy48 Thank you so much for kind words you wrote about our hotel, and more importantly our staff. It is very much appreciated that you took time out of your busy schedule to review us, and for that we thank you! We hope that your travels bring you back to Pittsburgh, so we may once again deliver on our promise of a memorable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was wedding weekend!!! Awesome, FD Linda was able to put us and another couple in adjoining rooms. Asking for it is never guaranteed. Linda went above and beyond. The room was CLEAN & gorgeous!!! Night Audit Nicole is a gem!! GREAT STAFF!!
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Date of stay: August 2023Trip type: Traveled with family
Room Tip: This is simple. Be kind. Speak with respect to the other person. 99% of the time they will...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Costello, General Manager at SpringHill Suites by Marriott Pittsburgh North Shore
Responded 2 weeks ago
Dear bchbm58 Thank you, so much for the wonderful review. It means a lot to read such kind words, and we truly appreciate the time you took to write about us! Hospitaly yours,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a reservation for Aug 12 as I was taking my husband to the Pirates vs Reds game that evening. Hotel location is perfect to attend a baseball game since it is across the street. We had stayed here years ago when we took a family vacation and had a very nice stay. This time the only thing that was still the same was the location. Check in was 4:00 and I called the day before and spoke to a very pleasant person at the front desk to see if we could park if we arrived early and was told yes. I went inside to get my parking pass and the front desk person acted like it was so much of an inconvenience to fill it out. Never heard someone take so many deep breaths. I thought I should apologize for bothering her. Room was not impressive Walked around room in my socks and needless to say the socks were very dirty which means the carpet was not clean. We were exhausted and when we pulled the comforter back we were not sure if the sheets and pillow cases were changed from the last person since both were very wrinkled so we just went to sleep or what sleep we could get with the loud air conditioner running all night. Next morning when we went to get our showers we only had one washcloth so my husband had to use a hand towel. Sunday morning we went to breakfast and the attendant at the breakfast buffet greeted us with a warm smile and a good morning! Wish more people were as pleasant as she was. Didn’t get her name but she was on duty Sunday morning August 13th. You are very lucky to have someone like this in this position. Food was good and there were many item to choose and all were filled. Went back to our room and waited as check out is 11:00 and since the game was rained out the night before, we exchanged our tickets for Sundays game at 1:35. At 10:45 housekeeping was knocking on doors I am assuming to get everyone out. Went to check out and the first desk person who filled out my parking pass was there but I went to the other desk attendant. She was very nice and professional and we went on our way. I can’t say it was a bad stay but there is a lot of room for improvements. …
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
GREAT location for the Pirates, Steelers, or Carnegie Science Center. Directly across the street from PNC Park with parking ($27 fee). The room was fine, normal wear and tear, and the breakfast was also fine, enough but nothing to write home about. What sold it for us was the location and the staff. All staff were extremely friendly and responsive. We will be back (and let’s go Bucs!)
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
Had ants, asked them to vaccuum. Came back and they hadn't. Went out, came back. They sprayed RAID inside the non ventilated room and expected me to sleep in it. The front desk acted like I was constantly complaining but the ants were in the bed!!!
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Date of stay: June 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Costello, General Manager at SpringHill Suites by Marriott Pittsburgh North Shore
Responded Jul 13, 2023
Dear D4795XJannek I'm sorry to hear that this occurred in your guestroom. I will follow up with our staff to see the report, and I will certainly have our pest control come to evaluate the situation.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We've been loyal Marriott members for decades but the quality of their properties has certainly gone downhill. Our location was perfect for going to PNC park and other downtown attractions and the shuttle service was much appreciated. BUT I certainly expected a better level of accommodations. There was no hot water in our room. Called maintenance, someone showed up around 9:30 pm, didn't even step inside the room, nothing was resolved. Shower leaked so badly the water soaked the bathroom floor. And for a Marriott the breakfast was pretty skimpy. We have stayed there several times in the past but this was truly inexcusable.
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Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: test the water temperature before you unpack
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel is across the street from one of the entrances to PNC Park so it is a perfect location for a Pirates game. The hotel parking is in an uncovered lot in front of the hotel so very convenient for entry and exit. The room was clean and comfortable for our one night stay. The breakfast the next morning met our needs. There are places to eat and drink within a block of the hotel and around the ballpark. The hotel is also just across the river from Point State Park and we would recommend walking there as a great way to stretch your legs prior to a ballgame. My wife and I would certainly stay at this hotel again if attending a Pirates game.
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Costello, General Manager at SpringHill Suites by Marriott Pittsburgh North Shore
Responded Jul 13, 2023
Dear CVTravelers Thank you very much for your review. While we appreciate all of the negative reviews because they give us an opportunity for improvement, we especially appreciate these comments. Thank you once again, and we hope to see you back for a ball game.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a block of 20 rooms reserved for a family wedding and unfortunately many of our guests had a sub par experience staying at the hotel. While the location was its best asset - the poor customer service, lack of/mishandling of parking, check-in issues, dark rooms with minimal lighting, spotty maid service and apathy of the nighttime desk staff did not make for a pleasant three night stay for my husband and I (as well as several of our guests). However, the professionalism of Josephine (manager), Kerry (front desk) and the breakfast attendants helped smoothe things over until the next snafu. Although this was the weekend during the Taylor Swift concerts - we had rooms blocked months before the concert announcement. The hotel /staff was not equipped to handle the full house and at times those paying the exorbitant hotel "concert" prices seemed to be the priority.…
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Costello, General Manager at SpringHill Suites by Marriott Pittsburgh North Shore
Responded Jul 13, 2023
Dear Wink32 Please accept my apologies on the blunders that took place during your stay. We will certainly address the lack of service with our staff. Thank you for your comments about Josephine, and Kerry. They both are exceedingly helpful.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$120 - $147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites north shore hotel pittsburgh, springhill suites pittsburgh, pittsburgh springhill suites
LOCATION
United StatesPennsylvaniaPittsburgh
NUMBER OF ROOMS
198
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Claim Your ListingSPRINGHILL SUITES BY MARRIOTT PITTSBURGH NORTH SHORE $125 ($̶1̶4̶2̶) - Updated 2023 Prices & Hotel Reviews - PA
Frequently Asked Questions about SpringHill Suites by Marriott Pittsburgh North Shore
Which popular attractions are close to SpringHill Suites by Marriott Pittsburgh North Shore?
Nearby attractions include PNC Park (0.07 miles), Roberto Clemente Bridge (Sixth Street Bridge) (0.2 miles), and The Andy Warhol Museum (0.1 miles).
What are some of the property amenities at SpringHill Suites by Marriott Pittsburgh North Shore?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at SpringHill Suites by Marriott Pittsburgh North Shore?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SpringHill Suites by Marriott Pittsburgh North Shore?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at SpringHill Suites by Marriott Pittsburgh North Shore?
Yes, paid private parking on-site, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to SpringHill Suites by Marriott Pittsburgh North Shore?
Conveniently located restaurants include Hyde Park Prime Steakhouse, Soho, and Federal Galley.
Are there opportunities to exercise at SpringHill Suites by Marriott Pittsburgh North Shore?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does SpringHill Suites by Marriott Pittsburgh North Shore have an airport shuttle?
Yes, SpringHill Suites by Marriott Pittsburgh North Shore offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is SpringHill Suites by Marriott Pittsburgh North Shore located near the city center?
Yes, it is 0.6 miles away from the center of Pittsburgh.
Are any cleaning services offered at SpringHill Suites by Marriott Pittsburgh North Shore?
Yes, dry cleaning and laundry service are offered to guests.
Does SpringHill Suites by Marriott Pittsburgh North Shore offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.