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DoubleTree by Hilton Hotel Pittsburgh-Green Tree

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Traveler (156)
Room & Suite (64)
Dining (7)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
DoubleTree by Hilton Hotel Pittsburgh - Green Tree is located only 3 miles from downtown. We invite you to enjoy hotel shuttle at no charge to Pittsburgh International Airport 15 minutes away, 40,000 sq. ft. of event space, spacious guestrooms and suites, as well as a full service restaurant and sports bar, complimentary WiFi, business center, fitness center and an indoor/outdoor pool.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room service
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
Hotel links
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Special Offer:Price Match Guarantee
Hotel deals

Location

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1,432Reviews
185Photos
24Q+A
100Room tips
Traveler rating
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Popular mentions
We usually have great experiences at Doubletree hotels, and we thought this was a good experience overall. The front desk staff were polite, the hotel lobby and room were clean, the restaurant staff were nice. However, after having breakfast one morning at the hotel we chose
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Hotel's Favorite
So I stayed at this property for a full week. I was pleasantly surprised to have such a positive experience, and comfortable stay. Outside of a few things overall I would definitely recommend this hotel. To top it all off, among a pretty rock star group of employees/customer
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Response from DTGreentree, General Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree
Responded Mar 15, 2019
WOW! Thank you for providing us with your excellent feedback. We are thrilled that you had an excellent stay. Your kind words about Chillissia will be passed along to her and she will be celebrated for her efforts. Please come back and stay with us again soon. Have an excellent day!
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Always professional and makes me feel at home. Jamie P, in the restaurant, always so professional but yet personable. Always has a smile on his face..... the shuttle driver Mr Paul is so sweet and professional. Hannah Is always there ready to make the stay great. Definitely
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The good: great gym, good restaurant The bad: hotel benefits, digital key The ugly: front desk staff This is a corporate preferred hotel, I just sent our corporate travel folks a message to pull it. Stayed here a large number of times, I can’t help but give it a chance based on
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Response from DTGreentree, General Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree
Responded 1 week ago
Thank you being a loyal honors guest and for taking the time to provide our staff with your open and honest feedback a. It is our goal to ensure that every guest have an excellent experience in all areas of our property. In this case, we've failed you and on behalf of our staff I do apologize. I can assure you that we will put plans into place to ensure none of our customers have this experience. In an effort to make it right, one of our managers will be in contact to invite you back on us. We hope that you will give us another chance to provide you with an excellence experience.
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Front desk reception is where the BEST customer service would be expected yet I had great service from everyone there EXCEPT them. 3 separate instances of rude front desk employees. I reviewed the hotel with details on the experiences. Otherwise quite enjoyed my stay. The beds
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Review collected in partnership with DoubleTree by Hilton
Response from DTGreentree, General Manager at DoubleTree by Hilton Hotel Pittsburgh-Green Tree
Responded 1 week ago
Thank you for taking the time to provide us with your feedback. We pride ourselves on being excellent in customer service and in this case we've failed you. On behalf of our entire team, I do apologize. I can assure you we take your comments extremely serious. I hope that you will return and give us another chance at providing you with excellent service in every area. Have an excellent day.
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King Bed Room Chair
King Bed Room Bathroom Complimentary Hygiene Products
King Bed Room Bathroom Shower Ceiling damage
King Bed Room Bathroom Sink
King Bed Room Mini Fridge
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12345613
Thank you for reaching out. Our rooms are absolutely safe as well as inspected each day by trained members of our team. We hope that you decide to come and stay with us soon. Sincerely, Perry Ivery General Manager
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Will the outdoor pool be open July 5-6, 2018? If so, what are the hours?
9 am to 11 pm, according to the front desk 2018-11-11. I recall that they may open earlier, if asked,
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"Try out the Market Bistro - great coffee and super quick"
"Digital keys are wonderful, try them out"
"Join Hilton Honors and stay on that floor."
"If your room begins with 12 or higher, don't be alarmed when you find that you are only 2 to 7 floors above ground."
"bit hard to find, use your Map/phone app."
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PRICE RANGE
$90 - $173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson green treeradisson hotel pittsburghradisson pittsburghpittsburgh radisson
LOCATION
United StatesPennsylvaniaPittsburgh
NUMBER OF ROOMS
460
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