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Average
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About
4.0
#48 of 78 hotels in Pittsburgh
Location
4.6
Cleanliness
4.4
Service
3.9
Value
3.6
The Mansions on Fifth is a grand yet intimate luxury hotel offering personalized service and comfort in its luxurious rooms and suites. The property has undergone significant renovations in 2022 and 2023, including all new furnishings in its common areas, new fitness equipment, new bedding, new televisions and upgraded WiFi. The Mansions offers the Oak Room where guests can enjoy wines, liquors and fresh, delicious foods, a comfortable library, a century-old wine cellar and inviting wine tasting room, a modern fitness room and the availability of relaxing spa services on site. The hotel is ADA compliant and offers specially designed ADA accessible guest rooms. Business policies include a firm commitment to earth friendly practices.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
My son and DIL held their wedding reception at Mansions and though I was skeptical how it would work with separate dining rooms and what I thought would be too small an event space, it was absolutely delightful. The size was perfect for the 100 attendees and the setting beautiful for photos. The food was wonderful as well-- great appetizers and one of the best vegetarian restaurant meals I've ever had. But even more impressive was the incredible staff. Everyone was helpful from the moment we entered the building. They went above and beyond expectations to make everyone comfortable, answer every question, quickly fix any mess we created and assist in any way they could. The next day, guests were still talking about how friendly and fantastic the bartenders were. From the housekeeping staff to the front desk to the incredible event coordinator, everyone was attentive, calm, funny and professional. Truly, what a treat it was!
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Date of stay: June 2024
Value
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Location
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Graf, General Manager at Mansions On Fifth Hotel
Responded Jul 29, 2024
Thank you for taking the time to share your experience with others. We are very pleased that you enjoyed your family's wedding experience, and we hope to see you again soon!
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I come to Pittsburgh several times a year and usually stay in an Airbnb. This was just for an overnight trip. The hotel is just gorgeous. The rooms were clean, huge and super comfortable. I was nervous having not traveled since March so I didn’t go to the bar except to peek in. It looked very nice. Employees wore masks and chairs and sitting areas throughout the hotel are spaced well to have privacy. I did see that the bar has lite fare. Service was extremely good - anytime I spoke with someone they were gracious. They have various breakfast fares available that they actually brought to the room since I really am trying to limit exposure. I think that a handicapped person might find it a little difficult. There may be an entrance that I didn’t see but the front entrance was all steps. I loved my stay and will plan to stay here again. I look forward to Covid being over so I could not act like a nervous ninny and enjoy this beautiful hotel even more!
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Date of stay: November 2020
Rooms
Cleanliness
Service
Room Tip:There is an elevator but it doesn’t go to all floors so ask if you can’t do stairs.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Graf, General Manager at Mansions On Fifth Hotel
Responded Jun 10, 2021
Thanks so much for taking the time to post your kind review. We will share your feedback with our team members, and I assure you they will be very pleased to hear that you enjoyed your stay.
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I did not have a poor stay. However, I wouldn't stay here again. Beyond the gorgeous exterior and the breathtaking lobby, there is nothing special about this place that merits a premium price.
The mattress was comfortable, but the linens were cheap and well past their prime. (See my attached photo of the pilled cotton pillowcase.) I've stayed in $15/night hostels with better linens.
Our room, (a suite on the third floor) was pretty dingy. Stains on the rug, broken power outlets, scuffed walls, gunky desk top, and a moldy shower. The hallways were charming and bright with beautiful paintings. They need to spend a little TLC on the rooms to make them match the level of the common area.
Reception was not up to par either. More on the level of what I would expect from a Motel 6, but that has little weight on my overall opinion. I think in this day, with limited service, it would be wise to put more emphasis on a warm welcome.
It would be nice if they had cups in the room for guests to drink/brush teeth.
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Date of stay: November 2020
Value
Service
Sleep Quality
Room Tip:Executive suite large but dingy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Graf, General Manager at Mansions On Fifth Hotel
Responded Jun 10, 2021
Thank you for your frank feedback. We are very sorry that our property did not meet your expectations. We endeavor to make each guest's stay as comfortable and memorable as possible, and we apologize that that did not occur in your case. We have made significant capital improvements since your stay, and again are very sorry for any inconvenience. Please reach out to our manager Rebecca at rebecca@mansionsonfifth.com if we can be of further service.
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I was pleasantly surprised by this small hotel. I liked that it was in a mansion and within walking distance to Phipps Conservatory and the Carnegie museums (both about a 15 minute walk from the hotel). The lobby area is beautifully furnished. Check-in was fast with friendly staff to help with any questions. There is a full bar on site which serves drinks and a few small munchies but no restaurant or room service was available. The bartender was kind enough to give me some help with the local food options. She even went so far as to draw me a small map so I could easily locate the restaurants. (Thanks so much for the extra effort. It was greatly appreciated!) The walk to nearby Shadyside was only about 10 minutes. There were restaurants and bars available plus some shops. The area is safe so I didn't feel uncomfortable walking in late evening.
The rooms were clean and modern with standard amenities. I did like that housekeeping service was optional. At check-in, you were asked to chose the type of housekeeping service you would like during your stay. I was only staying in the hotel for two nights so opted out of housekeeping service.
My only real complaint was the lack of parking for the hotel. There is off street parking which is good since the hotel sits on a busy street, but the amount of parking is very limited. I only saw eight actual parking spaces. Three of these spaces were not available due to on-site construction. The overflow parking is basically anywhere along the perimeter of the property next to the fence. This is not enough parking for the amount of rooms available. I didn't appreciate having to park in a location where my car could easily by damaged.
With the exception of the parking, I enjoyed my stay at the hotel and would stay again when visiting Pittsburgh.
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Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Graf, General Manager at Mansions On Fifth Hotel
Responded Sep 27, 2022
Thank you very much for sharing your experience with staying with us. We are pleased that you enjoyed your stay by and large, and we will be sure to pass this along to our team. With regard to the parking, unfortunately we are bounded by the space that we have on our city lot. Parking is complimentary, unlike many city hotels. We will also gladly valet a car if a guest is not comfortable parking it him or herself.
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Recently stayed at Mansions on Fifth in Pittsburgh for a trip to the University of Pittsburgh and it was overall a wonderful experience. The hotel isn't directly downtown, but the location is perfect if you're interested in or have business near the Universities (Pitt or CMU). The surrounding neighborhood is surprisingly quiet and very walkable. We were only a few minutes (walking) from a business district of coffee shops, bars and some boutique shopping.
We stayed in the "main" house and our room was comfortable and good-sized. They do a pretty decent job of blending modern conveniences and the history of the place. That said, if you're looking for an ultra modern hip hotel with every modern amenity, you might look elsewhere - as a personal preference we tend to look for older hotels with some history when we travel and weren't disappointed. It was definitely a bit like stepping back in time.
We had breakfast in the pub/dining room and it def exceeded our expectations. Highly recommend the seasonal pancakes. The staff was friendly and helpful when needed. The evening bartender in the pub was a lot of fun and we enjoyed the quiet back patio in the evening.
Overall if you're looking for a hotel with charm and some local history you can't go wrong at this place. Definitely would stay again!
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Date of stay: July 2023
Rooms
Location
Service
Room Tip:I'd recommend a room in the main house as it's more convenient
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was quite disappointed and certainly would not call this establishment a Luxury Hotel or Bed & Breakfast. The room was very nice, but then it should be for $250+ a night. When my partner and I checked in we were asked if we wanted daily service for the room and were asked to sign a form asking for same. That should have been a clue. We stayed three nights. On the first day, someone came in and made the bed and emptied the trash. No clean towels or linens. On the second day, someone emptied the trash but nothing else, not even making up the bed. Still no clean towels. Parking was also a problem. On the third evening, after dining out, there was some type of gathering happening and all the parking spots were taken. I had to argue with the valet to get a parking place even though I was guaranteed a spot since I was a paying guest. We ate an a la carte breakfast there the first two days. The food was adequate, but nothing to write home about, and very expensive. The third day we went to a diner a few blocks away that was excellent and 1/3 the costs. Overall, I would say that it's a pretty place in a quiet and safe neighborhood but very poorly managed. I'm sure one can find better and more reasonable accommodations elsewhere in Pittsburgh.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Parking can be a problem.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nothing good about this Valentines weekend stay. Deluxe suite was the farthest thing from deluxe. What could be wrong you may ask? No phone in room Stained carpet Broken lamp Beat furniture No water pressure Gym = 1 elliptical in a dungeon But the cherry on the sundae was calling this to the managers attention who said he was mailing some kind of certificate for the terrible accommodations. Shocker: Never received anything. Avoid this place at all costs unless you want to experience a place that you will rate as terrible.
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Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Graf, General Manager at Mansions On Fifth Hotel
Responded Jun 10, 2021
Obviously we are very disappointed that your stay was not what you expected and that we did not deliver. It is our intention that each guest's stay is as comfortable, quiet and enjoyable as possible, and obviously we did not deliver with regard to your stay. We take these concerns very seriously and we thank you for bringing them to our attention. We are making capital improvements in our product as we write this. In case you would prefer to discuss your experience directly with a senior manager, please reach out to Rebecca Lazeration at rebecca@thepriory.com. Again, our apologies for the quality of your stay, and please know that we are working on improving as we write this.
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Lovely and imposing mansion. Large and comfortable rooms. Super comfy king bed with nice pillows (pillows are very important for me since I suffer from neck pain!). The bathroom is big, with separate toilet and shower areas, upscale fixtures, fluffy robes. My one complaint is that the AC cannot be changed to a higher setting, and I found the room to be on the cool side. I wish’s the settings could have a range in which the temperature could be changed to suit guests preferences.
We enjoyed the scale and elegance of the house, the dark paneling, the paintings, the wide and imposing stair, and the glorious small chapel with beautiful painted windows and old wallpaper.
The street is not noisy and the neighborhood has imposing and majestic houses.
A truly great place to stay if you prefer small hotels with reduced crowds
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had THE most lovely stay at this iconic Pittsburgh hotel. It began with appetizers, beverages & live music in the bar. We capped off our evening with an overnight stay in one of their spacious, well appointed rooms. Not only was the room quite nice, the pillows AND the bed were super comfy.
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Date of stay: March 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Graf, General Manager at Mansions On Fifth Hotel
Responded Jun 10, 2021
Thanks so much for taking the time to share your experience with us. We will pass along your kind words to our team members, who work very hard to make every guest's stay as comfortable and enjoyable as possible. Thanks again!
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We arrived in the handicapped room, drafty and cold, wallpaper coming off the wall in the bathroom. I squished a flying bug on the wall in the bathroom this morning. Went down for breakfast that I paid for a 2 nights stay... I waitress for the whole dining room... Just about everyone was complaining about the breakfast when mine arrived in front of me, I have NEVER said " I can't eat this " You use your imagination on how my French Toast looked like. I said to the front desk we are not eating breakfast here tomorrow please take the meal off our bill... We'll see if that comes to be before we check out. The mansions exterior is absolutely beautiful the interior and woodwork is astonishing they need to put thousands of dollars into the Manion to keep it running ie. the rooms paint, plaster, heating system, the mansion needs restoration. I do hope the "cooperation" finds the monies to update the mansion. It's in dire need of it.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:The location on the what is called "The Shadyside" is beautiful. The Manion is in dier need of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Graf, General Manager at Mansions On Fifth Hotel
Responded May 13, 2024
We are very sorry that you did not have a wholly satisfactory stay with us. Our goal is to make each guest's visit with us as quiet and as comfortable as possible, and we apologize that we did not achieve that standard in your case. We are constantly working to improve our guest experience, and have recently do continue to upgrade our hotel's offerings. For instance, in the last 12 months we replaced all mattresses and box springs, restored all guest room furniture, upgraded all of our fitness center equipment, and put all new furnishings in place in our common areas. We have certainly paid attention to your critiques, and have addressed them. Please reach out to us at info@mansionsonfifth.com if you'd like to give us a try in the future and we'll make sure that you're well accommodated. l take your observations in the
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Hickory, North Carolina17 contributions11 helpful votes
The elevator does not go to that floor so you take the elevator to the second and walk up. I did not find it a problem and I am 77 years old. Help is available with luggage, etc. I stayed in a former servant's quarters and it was very spacious. The hotel is fantastic and historic, and I am sure you will find it to be more than you expected.
Hello. The complimentary breakfast includes a selection of fresh fruit, baked goods from the Priory Fine Pastries bakery, meets and cheeses, coffee, and juice. The Mansions also offers an ala carte breakfast with omelettes and other made to order items. If you have time, the made to order breakfast is very enjoyable. If you are in a hurry, the complimentary breakfast should fill you up on your way out the door.
There are more places to choose from in the Pittsburgh area.
PRICE RANGE
$198 - $227 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPittsburghShadyside
NUMBER OF ROOMS
22
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Are there any historical sites close to Mansions On Fifth Hotel?
Many travelers enjoy visiting Heinz Memorial Chapel (0.8 miles), Phipps Conservatory and Botanical Gardens (0.8 miles), and Point State Park (3.7 miles).
