Mansions On Fifth Hotel
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5105 5th Ave, Pittsburgh, PA 15232-2173
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Dining (41)
Room & Suite (21)
About
#51 of 80 in Pittsburgh
Location
4.5
Cleanliness
4.3
Service
4.0
Value
3.7
The Mansions on Fifth is a grand yet intimate luxury hotel offering personalized service and comfort in its luxurious rooms and suites. Beyond, the Mansions offers the Oak Room where guests can enjoy wines, liquors and fresh, delicious foods, a comfortable library, a century-old wine cellar and inviting wine tasting room, a modern fitness room and the availability of relaxing spa services on site. The hotel is ADA compliant and offers specially designed ADA accessible guest rooms. Business policies include a firm commitment to earth friendly practices.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Spa
Baggage storage
Wifi
Breakfast in the room
Banquet room
Meeting rooms
Chapel / shrine
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Safe
Bath / shower
Complimentary toiletries
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Residential Neighborhood
Languages Spoken
English, French, Spanish, German
Location
Full view
75Somewhat walkable
Grade: 75 out of 100
115Restaurantswithin 0.75 miles
19Attractionswithin 0.75 miles
Contact
5105 5th Ave, Pittsburgh, PA 15232-2173
Getting there
Rental CarsSee rental cars from $37/day
106Reviews7Q+A23Room tips
Reviews
Traveler rating
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Popular mentions
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Most Recent
Disappointed, made arrangements to stay in the main building but got caught off guard, because there was a wedding they're, so my room was changed to the other building, my disappointment was there was no offer of a discount for the inconvenience. My whole purpose of staying there was to enjoy the mansion, not the house next door, disappointed.
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Date of stay: December 2021Trip type: Traveled
Helpful
We had the opportunity to stay one night, the room assigned, was on the adjacent building and it was terrible. Room was big but A/C was not working/humidity spots in the walls/ a bug in the bed. We called front desk and said they were going to work on the AC, never solved. They offered a 10% discount for the bug!
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Date of stay: September 2021
Rooms
Service
Sleep Quality
Room Tip: Maybe check if there are rooms in the mansion itself.
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1 Helpful vote
Helpful
We had a group of people stay here to watch some live music and the reception was fantastic. The staff was excellent and so was the food. I’d definitely recommend Mansions of the Fifth! We had a blast!
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Date of stay: March 2021Trip type: Traveled
Helpful
Response from John Graf, General Manager at Mansions On Fifth Hotel
Responded Sep 10, 2021
Thanks so much for your kind review. We will be certain to pass your comments on to our team members. We hope to see you again at the Mansions on Fifth Hotel!
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Every single staff member went out of their way to make sure we had a wonderful stay. Friendly, kind, all went above and beyond to make sure we had a blast! Interesting history and such a pleasant change from your chain hotels. Go and enjoy!
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Date of stay: July 2021
Value
Cleanliness
Service
Room Tip: Stay away from 5th Avenue - even in the small mansion (there are two) ask to not face 5th.
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1 Helpful vote
Helpful
Response from John Graf, General Manager at Mansions On Fifth Hotel
Responded Jul 9, 2021
Thanks so much for your kind review. Our team takes a great deal of pride in their work, and they are always extremely pleased to hear positive feedback from our guests. We will be sure to pass this along!
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We enjoyed our stay here. Our room was clean and spacious. There is coffee every morning in the lobby. The only disappointment was that we requested clean linens the next morning. They were just dumped on a small table and the dirty ones were not picked up. I would have expected more. The surrounding neighborhood is just beautiful so be sure to walk it when you have time. Also, the location is great, very close to downtown.
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Date of stay: July 2021Trip type: Traveled
Helpful
Response from John Graf, General Manager at Mansions On Fifth Hotel
Responded Jul 9, 2021
Thank you for taking your time to post about your experience with us. I do apologize for the incident with your clean linens. This is by no means indicative of our goals for level of guest service. We will look into this, and discuss with team members to ensure that such an instance is not repeated. In the meantime, should you be back to Pittsburgh and decide to stay with us, please reach out to Adam Frye, at adam@mansionsonfifth.com, to book and he will be sure that you and your companions are well taken care of.
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While the exterior of this oh-so-well-located "gilded age" mansion is beautiful and impressive - the flowers and colorful umbrellas will impress you - the inside is neither attractive nor comfortable. The reception desk is about as interested in welcoming you as the old carpets throughout are old and shabby. While a tight little elevator has been installed to take folks up to the unadorned, really ugly rooms on the 2nd floor, should you be persuaded to sign up for a 3rd floor suite, you will discover that the only way up is to carry your own luggage up a tight, narrow, steep, winding, set of stairs. Actually dangerous. Good luck! And then the rooms: clean, yes but no drinking glasses; cheap, worn sheets on the beds which might (?) not have been changed and no hangers in the closet. No restaurant, no breakfast room, a bagged breakfast is handed to you and the coffee you make yourself leaves you asking the location of the closest Starbucks. While no newspapers are available and no concierge is at your service, there IS what might be called a cocktail lounge but so ugly you want to close your eyes. When you return in the evening you are likely to pass the receptionist sitting outside smoking. If you are visiting 5th Avenue, Carnegie Mellon, Rodeph Shalom Synagogue, Shadyside or Squirrel Hill, the location is super convenient but perhaps staying at a really attractive, pleasant hotel and admire the exterior of this mansion while driving past in an Uber is the way to go.…
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Date of stay: June 2021
Location
Cleanliness
Service
Room Tip: Look elsewhere until millions of dollars are spent upgrading and decorating the place.
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Helpful
Response from John Graf, General Manager at Mansions On Fifth Hotel
Responded Jul 9, 2021
Thank you for taking the time to share your experience. It is our goal to make each and every guest's stay as comfortable, quiet and memorable as possible, and I regret that this did not occur with your stay. Please reach out to our Senior Operations Manager, Adam Frye, at adam@mansionsonfifth.com if you would like to discuss further. In the meantime, I will point out that your experience not typical of our guests, as evidenced by other reviews on this website. As a hotel retrofitted into two historic landmark Gilded Age mansions, we need to make certain accommodations to preserve the integrity of the buildings, such as installing a smaller elevator than one would see at, say, a Spring Hill Suites. With regard to other aspects of your commentary, such as the grab n' go breakfast and disposable cups in guest rooms, we, like many hotels, have had to make changes in operations in response to the COVID-19 pandemic. These changes are not permanent, and we will be returning to an ala carte service for breakfast soon, while glassware has already been restored to guest rooms.
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We stayed in the annex but access to the main house is easy. The annex was very quiet and well appointed. The bedroom was large and the bath was spacious. The staff were great and did everything they could within Covid restrictions. We especially enjoyed the bar area.
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Date of stay: July 2021Trip type: Traveled
Room Tip: Annex has no elevator so if you have trouble with stairs, request the main house.
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Helpful
Response from John Graf, General Manager at Mansions On Fifth Hotel
Responded Jul 9, 2021
Thank you very much for your kind comments. Our team members will be delighted to hear of your experience, and we appreciate that you have taken the time to post your review publicly.
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+1
We had THE most lovely stay at this iconic Pittsburgh hotel. It began with appetizers, beverages & live music in the bar. We capped off our evening with an overnight stay in one of their spacious, well appointed rooms. Not only was the room quite nice, the pillows AND the bed were super comfy.
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Date of stay: March 2021Trip type: Traveled
Helpful
Response from John Graf, General Manager at Mansions On Fifth Hotel
Responded Jun 10, 2021
Thanks so much for taking the time to share your experience with us. We will pass along your kind words to our team members, who work very hard to make every guest's stay as comfortable and enjoyable as possible. Thanks again!
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Nothing good about this Valentines weekend stay. Deluxe suite was the farthest thing from deluxe. What could be wrong you may ask? No phone in room Stained carpet Broken lamp Beat furniture No water pressure Gym = 1 elliptical in a dungeon But the cherry on the sundae was calling this to the managers attention who said he was mailing some kind of certificate for the terrible accommodations. Shocker: Never received anything. Avoid this place at all costs unless you want to experience a place that you will rate as terrible.
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Date of stay: February 2021
1 Helpful vote
Helpful
Response from John Graf, General Manager at Mansions On Fifth Hotel
Responded Jun 10, 2021
Obviously we are very disappointed that your stay was not what you expected and that we did not deliver. It is our intention that each guest's stay is as comfortable, quiet and enjoyable as possible, and obviously we did not deliver with regard to your stay. We take these concerns very seriously and we thank you for bringing them to our attention. We are making capital improvements in our product as we write this. In case you would prefer to discuss your experience directly with a senior manager, please reach out to Rebecca Lazeration at rebecca@thepriory.com. Again, our apologies for the quality of your stay, and please know that we are working on improving as we write this.
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Katherine S wrote a review Nov 2020
Washington DC, District of Columbia252 contributions88 helpful votes
+1
I did not have a poor stay. However, I wouldn't stay here again. Beyond the gorgeous exterior and the breathtaking lobby, there is nothing special about this place that merits a premium price. The mattress was comfortable, but the linens were cheap and well past their prime. (See my attached photo of the pilled cotton pillowcase.) I've stayed in $15/night hostels with better linens. Our room, (a suite on the third floor) was pretty dingy. Stains on the rug, broken power outlets, scuffed walls, gunky desk top, and a moldy shower. The hallways were charming and bright with beautiful paintings. They need to spend a little TLC on the rooms to make them match the level of the common area. Reception was not up to par either. More on the level of what I would expect from a Motel 6, but that has little weight on my overall opinion. I think in this day, with limited service, it would be wise to put more emphasis on a warm welcome. It would be nice if they had cups in the room for guests to drink/brush teeth.…
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Date of stay: November 2020
Value
Service
Sleep Quality
Room Tip: Executive suite large but dingy.
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Helpful
Response from John Graf, General Manager at Mansions On Fifth Hotel
Responded Jun 10, 2021
Thank you for your frank feedback. We are very sorry that our property did not meet your expectations. We endeavor to make each guest's stay as comfortable and memorable as possible, and we apologize that that did not occur in your case. We have made significant capital improvements since your stay, and again are very sorry for any inconvenience. Please reach out to our manager Rebecca at rebecca@mansionsonfifth.com if we can be of further service.
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PRICE RANGE
$227 - $238 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPittsburghShadyside
NUMBER OF ROOMS
22
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Claim Your Listing Frequently Asked Questions about Mansions On Fifth Hotel
Which popular attractions are close to Mansions On Fifth Hotel?
Nearby attractions include Carnegie Museum of Natural History (0.7 miles), Carnegie Museum of Art (0.6 miles), and Shadyside (0.5 miles).
What are some of the property amenities at Mansions On Fifth Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness center.
What food & drink options are available at Mansions On Fifth Hotel?
Guests can enjoy a lounge during their stay.
What are some restaurants close to Mansions On Fifth Hotel?
Conveniently located restaurants include Prantl's Bakery, Pasha Cafe Lounge, and Pamela's.
Are there opportunities to exercise at Mansions On Fifth Hotel?
Yes, guests have access to a fitness center during their stay.
Does Mansions On Fifth Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mansions On Fifth Hotel?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Mansions On Fifth Hotel?
Many travelers enjoy visiting Phipps Conservatory and Botanical Gardens (0.8 miles), Heinz Memorial Chapel (0.8 miles), and USS Requin (4.2 miles).
Is Mansions On Fifth Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.