Disappointed, made arrangements to stay in the main building but got caught off guard, because there was a wedding they're, so my room was changed to the other building, my disappointment was there was no offer of a discount for the inconvenience. My whole purpose of staying there was to enjoy the mansion, not the house next door, disappointed.
We had the opportunity to stay one night, the room assigned, was on the adjacent building and it was terrible. Room was big but A/C was not working/humidity spots in the walls/ a bug in the bed. We called front desk and said they were going to work on the AC, never solved. They offered a 10% discount for the bug!
We had a group of people stay here to watch some live music and the reception was fantastic. The staff was excellent and so was the food. I’d definitely recommend Mansions of the Fifth! We had a blast!
Every single staff member went out of their way to make sure we had a wonderful stay. Friendly, kind, all went above and beyond to make sure we had a blast! Interesting history and such a pleasant change from your chain hotels. Go and enjoy!
We enjoyed our stay here. Our room was clean and spacious. There is coffee every morning in the lobby. The only disappointment was that we requested clean linens the next morning. They were just dumped on a small table and the dirty ones were not picked up. I would have expected more. The surrounding neighborhood is just beautiful so be sure to walk it when you have time. Also, the location is great, very close to downtown.
While the exterior of this oh-so-well-located "gilded age" mansion is beautiful and impressive - the flowers and colorful umbrellas will impress you - the inside is neither attractive nor comfortable. The reception desk is about as interested in welcoming you as the old carpets throughout are old and shabby. While a tight little elevator has been installed to take folks up to the unadorned, really ugly rooms on the 2nd floor, should you be persuaded to sign up for a 3rd floor suite, you will discover that the only way up is to carry your own luggage up a tight, narrow, steep, winding, set of stairs. Actually dangerous. Good luck! And then the rooms: clean, yes but no drinking glasses; cheap, worn sheets on the beds which might (?) not have been changed and no hangers in the closet. No restaurant, no breakfast room, a bagged breakfast is handed to you and the coffee you make yourself leaves you asking the location of the closest Starbucks. While no newspapers are available and no concierge is at your service, there IS what might be called a cocktail lounge but so ugly you want to close your eyes. When you return in the evening you are likely to pass the receptionist sitting outside smoking. If you are visiting 5th Avenue, Carnegie Mellon, Rodeph Shalom Synagogue, Shadyside or Squirrel Hill, the location is super convenient but perhaps staying at a really attractive, pleasant hotel and admire the exterior of this mansion while driving past in an Uber is the way to go.…
We stayed in the annex but access to the main house is easy. The annex was very quiet and well appointed. The bedroom was large and the bath was spacious. The staff were great and did everything they could within Covid restrictions. We especially enjoyed the bar area.
We had THE most lovely stay at this iconic Pittsburgh hotel. It began with appetizers, beverages & live music in the bar. We capped off our evening with an overnight stay in one of their spacious, well appointed rooms. Not only was the room quite nice, the pillows AND the bed were super comfy.
Nothing good about this Valentines weekend stay. Deluxe suite was the farthest thing from deluxe. What could be wrong you may ask? No phone in room Stained carpet Broken lamp Beat furniture No water pressure Gym = 1 elliptical in a dungeon But the cherry on the sundae was calling this to the managers attention who said he was mailing some kind of certificate for the terrible accommodations. Shocker: Never received anything. Avoid this place at all costs unless you want to experience a place that you will rate as terrible.
I did not have a poor stay. However, I wouldn't stay here again. Beyond the gorgeous exterior and the breathtaking lobby, there is nothing special about this place that merits a premium price. The mattress was comfortable, but the linens were cheap and well past their prime. (See my attached photo of the pilled cotton pillowcase.) I've stayed in $15/night hostels with better linens. Our room, (a suite on the third floor) was pretty dingy. Stains on the rug, broken power outlets, scuffed walls, gunky desk top, and a moldy shower. The hallways were charming and bright with beautiful paintings. They need to spend a little TLC on the rooms to make them match the level of the common area. Reception was not up to par either. More on the level of what I would expect from a Motel 6, but that has little weight on my overall opinion. I think in this day, with limited service, it would be wise to put more emphasis on a warm welcome. It would be nice if they had cups in the room for guests to drink/brush teeth.…