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Cambria Hotel Pittsburgh - Downtown

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1320 Centre Ave, Pittsburgh, PA 15219-3505
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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$424
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Free cancellation until 08/30/22
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Traveler (280)
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Panoramas (29)
Room & Suite (323)
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A note from Cambria Hotel Pittsburgh - Downtown
Updated 07/27/22

About

#10 of 80 hotels in Pittsburgh
Location
4.6
Cleanliness
4.7
Service
4.6
Value
4.4
It doesn’t matter if you stay with us once a year or once a month—at the Cambria Hotel Pittsburgh - Downtown, the official hotel of the Pittsburgh Penguins® and CONSOL Energy Center, you‘re always a VIP. The vibe here is upscale but never uptight - and our modern, stylish rooms make you feel like you’ve been upgraded. We feel pretty strongly that we have an experience just for you—and maybe even a surprise or two along the way. What’s different about Cambria Hotel Pittsburgh - Downtown? Just about everything! Our hotel provides you with personalized service, all the amenities you need, and a dash of fun to make every trip enjoyable. There’s an option for everyone at our Social Circle™ bistro, perfect for a simple-yet-interesting bite. And with service that’s always attentive and never stuffy, you’ll get the extra-special treatment you deserve, every time you stay. • Modern, spacious, stylish suites • Full bar and onsite bistro dining at Social Circle • Workouts on-the-go at our Custom Fit fitness center • Convenient onsite gift & sundry shop • Complimentary local shuttle service • Attached parking deck with easy access to events at the CONSOL Energy Center • Free high-speed internet—accessible everywhere.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Shuttle bus service
Business Center with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Coffee shop
Restaurant
Snack bar
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Seating area
Sofa
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English
1128Reviews40Q+A100Room tips
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Popular mentions
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Most Recent
William S wrote a review Aug 14
2 contributions
Hotel accommodations were good, but the shuttle driver “John” was absolutely amazing. He went above and beyond the call of duty, and was so professional and polite. Thanks for everything John, you made our first time in Pittsburgh and seeing the Steelers well worth the experience!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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RStepp wrote a review Aug 8
Huntington, WV, United States4 contributions4 helpful votes
Everyone was very helpful. Yet, John (driver of shuttle) went over and above to take care of everyone in my party. From making certain that it was safe to enter or exit shuttle at our destination to assisting those whom needed a little extra help. John was fantastic. We arrived early prior to our check in time and John spoke up asking if we would like to go somewhere while we wait for our room. Later after sharing that we had several traveling together that would be dining out, John offered that he would be happy to take us to and return us from our destination when needed providing his phone number for our convenience. He alone made our stay at the Cambria memorable.
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Date of stay: August 2022
Value
Location
Service
Trip type: Traveled on business
Room Tip: Ask for City View
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Patty S wrote a review Aug 7
1 contribution
Just visited Pittsburgh this weekend for a wedding and stayed here. Best part about it was the shuttle service. The driver was named John and he was so professional and personable, he was funny and taught us about local places to visit while in Pittsburgh. Would recommend this service and driver if you’re in town.
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Evan W wrote a review Aug 6
1 contribution
Drag racing outside the hotel the entire night front desk said that police couldn’t stop them do not waste your money on this place worst night of sleep ever, useless service wouldve been better just sleeping in a Portland homeless shelter tbh
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Elizabeth H wrote a review Aug 6
1 contribution
John was absolutely amazing! He was our shuttle bus from the hotel to the square! We had two small children with us and he helped us out so much! If we come back we want John as our driver. Very friendly
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Amanda J wrote a review Aug 4
1 contribution
+1
I chose to stay at the Cambria Hotel for a weekend getaway and was blown away by the pictures - it looked so clean (NOT!). Upon arrival, which was 2 hours after check-in, we were told that they didn’t have a room for us and we had to wait over 2 hours to check in, even though we were assured that our booking was guaranteed by Hotels.com. They originally told us it was because of a “major housekeeping issue,” but then this excuse changed several times over the course of the two hours we waited. The only compensation we received was parking fee waived and breakfast the following morning. The supervisor (older man) and manager (Debbie) on duty were rude, disrespectful, dismissive of our concerns, and didn’t take accountability for anything! They actually blamed the issue on us booking it through a third party. Anyways, after 2 hours we were finally given a room. When we went up, we immediately noticed there were NO towels, NO trash bags, and NO cups. The bed was all wrinkly and looked slept in. The pillows and shower had long, brown hair and makeup stains all over them. The ground had a large pink stain that wasn’t even attempted to be cleaned up. We moved the couch and found a curly fry, crumbs, and a rubber duck with MOLD in it. It only is that DISGUSTING, but a MAJOR HEALTH CONCERN. We then noticed dark gray clumps of dust in the air conditioner and behind the mirror. We were absolutely DISGUSTED by the filth and KNEW this room was not cleaned. We were told the hotel was at capacity and after already waiting 2 hours, we wanted to just stick it out and make it work for the short time were in Pittsburgh. We took pictures with the intentions of submitting them when we left, as our previous concerns were largely dismissed by the supervisor and manager. These two employees treated me and my boyfriend poorly and I truly believe it’s because my boyfriend and I look very young (we’re both 25 but look 16). This felt like we were being treated differently because of how we looked, which is a form of ageism and discrimination. We should be treated the same as any other paying customer, and the customer should ALWAYS be treated with the upmost respect. Besides the rude customer service, long wait time, and FILTHY room, we also had concerns about the housekeeping. When we walked to our hotel room, we spotted a housekeeper cleaning a room. We walked past this same housekeeper 3+ times from initially going into the room, then past it going to/from the pool. Each of the times we passed, we smelled strong odors of marijuana. As far as I'm aware, marijuana is illegal in Pennsylvania for recreational use. Even if it were legal, there shouldn't be any smoking in the hotel rooms, especially not from hotel staff. As a person that is extremely sensitive to the smells of marijuana and cannabis, this was extremely frustrating and irritating to me and my nose. I absolutely hate the smell and it did not sit well with me that I could smell it outside my hotel room. And to add, this person was “cleaning” the same room for 3+ hours, and I’m wondering if he also “cleaned” my room but left hair in the shower and bed, wrinkled sheets, pink stains on the floor, inch-thick dust, curly fries and other crumbs, and a moldy rubber duck in my room. I’m also wondering if he “forgot” to give us all the BASIC NECESSITIES of a hotel room - bags, cups, and towels. As far as I’m concerned, this hotel room was just as dirty when we arrived as it was when someone was checking out. Another thing to note is that we were not provided with a "Privacy" or "Do Not Disturb" sign to hang on our door. Because of this, we were forced to tear out a piece of paper from my Sudoku book and write on the back of it. We then hung this on the outside of the door. After leaving for a baseball game on Sunday afternoon, we turned off all the lights and hung this "makeshift note" on our door handle. When we came back after the game, not only was this note taken off of our door and an official "Privacy" sign put on, but our bathroom light was on, which shows that someone was in our room. To our knowledge, none of our items were missing, but someone from the hotel was clearly in our hotel room without our permission, which is a complete invasion of privacy and unacceptable because we specified that we did not want anyone to come inside (including housekeeping). My boyfriend and I left valuables in the hotel room with the hopes that they would be securely locked away from others, but this is a clear indication that the hotel DOES NOT CARE if you hang a "Do Not Disturb" or "Privacy" sign on your door - they will come in anyway (without your permission), probably scope out your belongings, and leave your lights on. All I want is my money back for this DEPLORABLE experience. I’ve tried to reach out to Hotels.com and Cambria Hotel to put in this request, but the hotel has the AUDACITY to deny the refund request. Obviously, this hotel thinks it’s okay to let guests be treated rudely by managerial staff, make them wait for over 2+ hours to get checked in even when they booked 4+ months in advance and their booking was guaranteed, and reside in a dirty hotel room because if they didn’t, they would’ve processed the refund request. I WILL NEVER BE STAYING AT A CAMBRIA HOTEL EVER AGAIN AND I WILL NEVER RECOMMEND THIS TO ANOTHER PERSON. IN FACT, I WILL BE RETELLING THIS STORY MANY TIMES SO THAT PEOPLE ARE AWARE OF HOW HORRIBLE THIS HOTEL CHAIN IS IN TERMS OF QUALITY, CARE, AND COURTESY.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dylan A wrote a review Aug 4
1 contribution
John the shuttle driver was amazing!! Wonderful customer service. Front desk was also very helpful and informative! Clean rooms and lobby, easy access to parking. Would definitely recommend staying here.
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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J.J. Ellis wrote a review Aug 4
1 contribution
We stayed here after we went to a Pittsburgh Pirates game and we went to the pool and then went to dinner. We were able to take a shuttle downtown and our Driver was John and he was awesome and we’re baseball fans and John was talking to us open the door for us and was kind and great manners helped us down and suggested a great place to eat. We felt safe the whole time and he was awesome, so awesome that I think he deserves a raise! Really nice hotel! Great service too!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bryan E wrote a review Aug 4
3 contributions
John our Shuttle driver was awesome. He gave us recommendations of places to eat. He was also very friendly and made our ride enjoyable. The hotel was awesome. The front desk was very friendly and helpful. It was the perfect place to stay for our one night in Pittsburgh!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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David S wrote a review Aug 1
Conway, Pennsylvania1 contribution
My wife booked a room about two weeks before the we wanted to stay here. She didn't realize she didn't switch the day for the night of our stay. She booked it for the night of the day we booked. Not the night we actually wanted. We showed up the night we anticipated on staying and found out at that moment we booked the wrong night. The only room available was $500 and they would not take a penny off for us missing the night we booked even though they could see that we never checked in. We paid $250 with a parking pass and had nothing to show for it and all we got at the front desk was kick rocks. If they would have offered me to pay the difference of $250 to get that room I would have acknowledging it was our mistake. But they offered nothing. I spent $200 and stayed at another hotel. Called customer service to see if we could get any money back or even a voucher for a later stay. Again was offered nothing. I would not ever stay at this hotel as they have terrible customer service.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$164 - $299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cambria suites at consol energy hotel pittsburgh
LOCATION
United StatesPennsylvaniaPittsburgh
NUMBER OF ROOMS
142
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Frequently Asked Questions about Cambria Hotel Pittsburgh - Downtown
Which popular attractions are close to Cambria Hotel Pittsburgh - Downtown?
Nearby attractions include PPG Paints Arena (0.2 miles), Church of the Epiphany (0.2 miles), and Shale's Rinkside (0.1 miles).
What are some of the property amenities at Cambria Hotel Pittsburgh - Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Cambria Hotel Pittsburgh - Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cambria Hotel Pittsburgh - Downtown?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Cambria Hotel Pittsburgh - Downtown?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Cambria Hotel Pittsburgh - Downtown?
Conveniently located restaurants include Steelhead Brasserie and Wine Bar, Crafted North, and Starbucks.
Are there opportunities to exercise at Cambria Hotel Pittsburgh - Downtown?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Cambria Hotel Pittsburgh - Downtown have an airport shuttle?
Yes, Cambria Hotel Pittsburgh - Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Cambria Hotel Pittsburgh - Downtown located near the city center?
Yes, it is 0.6 miles away from the center of Pittsburgh.
Are any cleaning services offered at Cambria Hotel Pittsburgh - Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Cambria Hotel Pittsburgh - Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.