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SpringHill Suites Pittsburgh Southside Works

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SpringHill Suites Pittsburgh Southside Works
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250 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Pittsburgh Southside Works
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Showing 246: English reviews
Bridgeville, PA
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 13, 2016

The hotel room seems to be relatively new. We stayed on the 6th floor and the room was spacious with excellent use of the design layout for the space. Very clean and spacious. Within walking distance to restaurants and bars. We did hear the train pass by at 11 PM and 6:30 AM but it wasn't enough to disturb us.... More 

Helpful?
Thank PAfoster
Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 8, 2016

Our issues started when I relied on the "event expert" in sales (Mr. Homa) at this location. After having to track him down prior to my wedding to obtain the names of guests staying in our block, he stated he would send it over to me before he left for his trip, he didn't. He also assured me that shuttle... More 

Helpful?
1 Thank patrickJm30
VA
Level Contributor
3 reviews
4 of 5 stars Reviewed May 18, 2016

This hotel was conveniently located near a family wedding venue. The hotel was in tip top shape, even though they had signs up about renovation. Our room was perfect for an overnight. Usual good breakfast you find at Springhill Suites. Every staff member we met was cheerful and helpful.

Helpful?
Thank Drtj
1 review
1 of 5 stars Reviewed May 16, 2016 via mobile

This is the worst hotel experience I have ever had. The train passes right outside the window every 20 minutes, preventing sleep and destroying my experience. I am now trying to sleep on the couch to get away from the window. This side of the hotel should be permanently closed. This is the opposite of what one seeks in a... More 

Helpful?
Thank chris9070
New Braunfels, Texas
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 10, 2016 via mobile

Great location and pleasing decor. Management and desk staff were friendly and helpful. Easy parking and a very pleasant and convenient shuttle service. Only concern was with housekeeping, which seemed a bit sloppy and inattentive to detail. Breakfast was good but service slow, and again, appeared inattentive.

Helpful?
Thank Doug T
Myerstown, Pennsylvania
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 7, 2016

When traveling into the Pittsburgh market on business, my first choice of hotels is this one. However the last few trips I have noticed that the hotel must be under different management. Services have been on the decline. This last week I stayed here again, and found that the property is under renovations. The hotel pool is currently closed, by... More 

Helpful?
Thank Renee B
Mindy M, Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Renee, Thank you for choosing to stay at the Springhill Suites Pittsburgh Southside. I do apologize for the issues that you have had during your most recent stay with us. I am sorry about the problems in our fitness center and with breakfast. I am very happy to hear that our breakfast attendants were able to assist you in correcting... More 

Cleveland, Ohio
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed April 25, 2016

Stayed at this hotel 2 nights for a wedding and the list of bad experience is lengthy! I typically don't write bad reviews like this, but it was a laughable experience: -Upon arrival, not exactly given a warm greeting and headed to our room. Once we opened the door it was clear the room had not been cleaned. We were... More 

Helpful?
Thank Conard10
Mindy M, Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you for choosing to stay with us at the Springhill Suites Pittsburgh South Side Works. I apologize for the issues that you had experienced during your stay with us. I apologize for the rude service that you experienced through out your stay with us. This is unacceptable and will be handled. We strive for excellence and to live up... More 

Williamsport, Pennsylvania
Level Contributor
193 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed April 19, 2016

Stayed for two nights on business, good place to call home for a few days. There is easy parking and not hard to get too. The lobby is the quietest lobby I have ever been in, almost ere. Breakfast is the norm for Springhills. Remodel in the works when I was there. If you have any trouble with a small... More 

Helpful?
Thank Orchard609
Mount Laurel, New Jersey
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 10, 2016 via mobile

We typically stay at Marriott branded hotels but SpringHill Suites was new to us. Turned out to be a great choice. There are several other Marriotts near by to CMU and we have tried a couple of them now. We appreciated the separate living room area. Overall the property seemed fresh. Clean and bright. Staff was friendly. The only thing... More 

Helpful?
Thank schellhoya
Furlong, Pennsylvania
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed February 7, 2016

I start this by saying that I am a Marriott supporter and happen to be a longtime owner in the timeshare portion of their company. I have never had a repeated horrible visit as I did last weekend. I did as the hotel suggested after our last bad experience and requested a front room to avoid the train tracks. We... More 

Helpful?
Thank Suzy W
Mindy M, Manager at SpringHill Suites Pittsburgh Southside Works, responded to this review

Thank you for choosing to stay at the Springhill Suites Pittsburgh Southside. I apologize for the problems that you had with housekeeping and your room not being serviced. In reference to the noise, we do have a party policy and the quiet hours are after 10 pm. I apologize that the security guard did not follow through in resolving the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Pittsburgh Southside Works

Address: 2950 S Water St, Pittsburgh, PA 15203-2393
Location: United States > Pennsylvania > Pittsburgh > Southside Flats
Price Range: $168 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Pittsburgh Southside Works 3*
Number of rooms: 115
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Also Known As:
Springhill Suites Pittsburgh Southside Works Hotel Pittsburgh
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