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Residence Inn Pittsburgh North Shore

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574 W General Robinson St GPS use 214 instead of 574, Pittsburgh, PA 15212-5701
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (30)
Room & Suite (34)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 09/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn Pittsburgh North Shore
Updated 09/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 80 hotels in Pittsburgh
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
The Residence Inn Pittsburgh North Shore is THE extended stay property located in Pittsburgh's North Shore. Conveniently located near some of Pittsburgh's finest entertainment destinations. PNC Park, Heinz Field, The Andy Warhol Museum, Stage AE, Carnegie Science Center, the Rivers Casino, and the National Aviary to name a few. Downtown, home to several of major USA corporations, is located directly across the Roberto Clemente Bridge. Enjoy a show in Pittsburgh's premier cultural district or attend a Pens game at the new PPG Paints Arena. Our extended stay hotel was designed for guests to stretch out and relax in a suite that offers separate sleeping, living and dining areas. We offer 180 suites with full kitchens, living rooms with sofa beds and work desks, with wired/wireless HSIA, providing all the comforts of the modern home. Whether you're traveling long term, or just for the night, the Residence Inn Pittsburgh North Shore is the place to be!
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Casino and Gambling
Kids stay free
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Snack bar
Canoeing offsite
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Kitchenette
Cable / satellite TV
Bath / shower
Safe
Seating area
Sofa
Iron
Private bathrooms
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English
Hotel links
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730Reviews20Q+A100Room tips
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Popular mentions
Nick G wrote a review Oct 2020
4 contributions
Booking the room was a last minute thing & last minute can cost you a couple bucks. Thankfully I'm a bargain shopper and used the Hotel Tonight app and was able to book the room at a slightly cheaper rate. The gentleman at the front desk wasn't friendly or helpful at all. The room itself was amazing until I looked in the shower the next morning and the shower curtain liner was full of mold.
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Date of stay: October 2020
Value
Location
Service
Room Tip: Besides wiping everything down and disinfecting the room, do yourself a favor and check the...
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Response from , Guest Services / Front Office at Residence Inn Pittsburgh North Shore
Responded Oct 20, 2020
I want to sincerely apologize for the cleanliness issue of your room and the overall stay you had with us. This feedback is very important and I will be in talks with my Housekeeping department to make sure these types of things do not occur in the future. With this pandemic happening, guest safety is crucial to all guests, ourselves, and we fell short with you. I also want to apologize for my customer service skills dealing with you if I indeed was unhelpful and unfriendly. Taking care of guests visiting the Residence Inn is very important to me. Feedback will always be helpful and useful for future improvement. In these unusual times, we appreciate you visiting our property and hope to see you return in the near future as we value you as our guest. If you need anything at all please do not hesitate to reach out to me! Sincerely, Dominic Artuso Guest Services Manager (412) 321-2199
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chicagofran2 wrote a review Sep 2020
Chicago, Illinois212 contributions63 helpful votes
The friendly staff and location were the best things about the hotel. In the age of the coronavirus, I expect a meticulously cleaned hotel. That’s not what I found in Room 718. The elevator floor was dirty. I sprayed the entire room with Lysol. As I was spraying the shower curtain, I saw mold on the shower curtain and liner. Yuck! The front desk immediately sent up replacements. The hotel also comped me for my 3 nights of parking for this inconvenience. I found large crumbs in the kitchen sink and microwave. More yuck! I enjoyed walking on the Three Rivers Heritage Trail. Also the hotel was close to my family so this was a great location for my trip. The hotel normally charges $27/night for parking. The parking lot that is adjacent to and foot steps from the hotel charges $10 but I would imagine it’s more expensive during baseball and football games.
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Meg Barron, General Manager at Residence Inn Pittsburgh North Shore
Responded Sep 10, 2020
Dear chicagofran2, I apologize that the cleanliness of your room was not met with our excellence in service. I will be sure to discuss this review with our housekeeping staff and heighten our awareness of such issues. Guest safety during the pandemic is our top priority. Marriott, including our hotel, has recently rolled out enhanced technologies at its properties including electrostatic sprayers that allow for touchless disinfecting capabilities. The magnetically charged droplets produced by the electrostatic sprayers seek out and coat hard to reach areas and surfaces typically missed in standard cleaning processes. In our everyday cleaning, we use the highest classification of disinfectants recommended by the Centers for Disease Control and Prevention and the World Health Organization to treat known pathogens. We value you as our guest and hope that you enjoy the rest of your stay. We hope we will have another chance to provide you with the excellent service and facilities that you should have experienced on this visit. Sincerely, Meg Heinlein General Manager
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emmers712 wrote a review Sep 2020
Chicago, Illinois1 contribution
My family and I stayed in a 1-bedroom unit for one week at the Residence Inn Pittsburgh North Shore. Within the room, the dishwasher didn’t work and the bathroom/bedroom/closet doors didn’t close properly. WIFI was spotty. We were told the room would be serviced every 3 days but we reached Day 5 with no cleaning. We called the front desk to inquire and were told it would happen the next morning (the day before we checked out). The kitchen is sparse with very few utensils or cookware. Due to covid, breakfast service was closed. They provided “grab and go” breakfast bags instead which consisted every day of a cereal bar, orange, and yogurt. The hotel offers no recycling options. This hotel is in a good location downtown (which also comes with a $27/night parking fee) but due to the room problems we experienced, I would choose to stay elsewhere next time.
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Date of stay: September 2020Trip type: Traveled with family
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Response from Meg Barron, General Manager at Residence Inn Pittsburgh North Shore
Responded Sep 10, 2020
Dear emmers712, I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from the Marriott Family of hotels. The details definitely do make a trip and we regret we missed the mark. Your feedback provides several areas that we can work on in order to improve our guest experience. We would love another opportunity to better serve you on a return visit. Sincerely, Meg Heinlein General Manager
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Bev W wrote a review Mar 2020
1 contribution1 helpful vote
The hotel was excellent! Friendly staff and very cleanly. Our shuttle driver Kelly was terrific! Very friendly, fun, and helpful! She was very prompt at our pickups! Would definitely recommend this hotel and shuttle service!
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Date of stay: March 2020Trip type: Traveled with friends
1 Helpful vote
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Response from HannahJancosko, Front Office Manager at Residence Inn Pittsburgh North Shore
Responded Mar 9, 2020
Thank you so much 835bevw! We're happy you enjoyed your time with us at Residence Inn Pittsburgh North Shore. I'd like to agree! I think our staff is friendly and Kelly is such a good example of the amazing customer service and she's just an all-around delight to work with and be around. Thank you again, and we hope that you do make it back to stay with us soon!
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Jeff R wrote a review Mar 2020
Los Angeles, California2 contributions
I was very disappointed in this hotel. They did not service my room. When I returned to the room in the evening and called the front desk, they did not offer any option to correct their failure. The manager offered to send up towels, but not to clean and service the room. As I complained further, the only offer made was to give me Marriott points as they do when someone REQUESTS not to have the room cleaned. I did not make that request as I paid for a room with cleaning and desired for the room to be cleaned. The manager did not resolve the problem or offer any reasonable corrective action. Will not be visiting this hotel again.
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Date of stay: March 2020
Value
Location
Service
Trip type: Traveled on business
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Response from HannahJancosko, Front Office Manager at Residence Inn Pittsburgh North Shore
Responded Mar 7, 2020
Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Residence Inn Pittsburgh North Shore, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. As a valued guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to Pittsburgh!
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PRICE RANGE
$104 - $495 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn pittsburgh north shore hotel pittsburgh
LOCATION
United StatesPennsylvaniaPittsburgh
NUMBER OF ROOMS
180
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Frequently Asked Questions about Residence Inn Pittsburgh North Shore
Which popular attractions are close to Residence Inn Pittsburgh North Shore?
Nearby attractions include PNC Park (0.1 miles), Roberto Clemente Bridge (Sixth Street Bridge) (0.3 miles), and The Andy Warhol Museum (0.3 miles).
What are some of the property amenities at Residence Inn Pittsburgh North Shore?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Residence Inn Pittsburgh North Shore?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Pittsburgh North Shore?
Guests can enjoy free breakfast, barbeque facilities, and a snack bar during their stay.
Is parking available at Residence Inn Pittsburgh North Shore?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Residence Inn Pittsburgh North Shore?
Conveniently located restaurants include Hyde Park Prime Steakhouse, Burgatory, and Southern Tier Brewing Co..
Are there opportunities to exercise at Residence Inn Pittsburgh North Shore?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Residence Inn Pittsburgh North Shore located near the city center?
Yes, it is 0.6 miles away from the center of Pittsburgh.
Are pets allowed at Residence Inn Pittsburgh North Shore?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn Pittsburgh North Shore offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Residence Inn Pittsburgh North Shore?
Many travelers enjoy visiting Phipps Conservatory and Botanical Gardens (3.2 miles), Heinz Memorial Chapel (2.9 miles), and USS Requin (0.6 miles).